Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi. I've been using spotify for over 3 months, bought premium and so on. It was working perfectly, until it asked for an update. From this point it wouldn't install. During instalation process it shows " the installer is unable to install Spotify because the necessary files could not be created ". I've tried everything and it still does'ny work. Can someone help me ? Would be really greatfull.
Im Having the same issue, Have just tried reinstalling it from a fresh download and still doesnt work. Any Help would be appretiated!
I'm having the same issue.
Error 13 --> Uninstall --> Reinstall --> Error 13
EDIT: Try pausing your antivirus, worked for me.
same problem for me
Fixed Thanks -Turn Anti Virus Off
Turning Avast off for 10 minutes worked for me as well!
Thanks!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…