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Desktop (Windows)

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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 49852 Views
  • 77 replies
  • 27 likes
  • 49852 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 75754 Views
  • 271 replies
  • 21 likes
  • 75754 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5302 Views
  • 1 replies
  • 6 likes
  • 5302 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145447 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145447 Views
  • 0 replies
  • 26 likes

Very bizarre problem; can't download at all

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help!

  • Casual Listener
  • For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help! 
  • 322 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 322 Views
  • 0 replies
  • 0 likes

Spotify won`t open

Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid: c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusic_1.66.478.0x86_zpdnekdrz...\SpotifyMigrator.exe What could ...

  • Newbie
  • Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid:   c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusi...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

UI does not respond

It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable. I open a context dialog, and after that Spotify does not respond to any click oder key...

  • Roadie
  • It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable.   I open a context dialog, a...
  • 271 Views
  • 0 replies
  • 0 likes
  • Windows
  • 271 Views
  • 0 replies
  • 0 likes

Loudness changes the hole time

Hey Guys,I´f got an Problem.The loudness of my Songs changes the hole time.It is very noise to hear Musik if this happens. It does not matter which calculation i have ore how loud i try to hear the Musik. How can i change this? It is not funny any mo...

  • Newbie
  • Hey Guys, I´f got an Problem. The loudness of my Songs changes the hole time. It is very noise to hear Musik if this happens.  It does not matter which calculation i have ore how loud i try ...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Why does Spotify add a whole bunch of unwanted songs to my queue?

I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening?Let me explain:So I browse to any artist's page, then hit the play button on any album(...

  • Newbie
  • I'd like to know why Spotify puts unwanted songs onto my queue, when I requested for a single album to be added? Or better yet, how do I prevent it from happening? Let me explain: So I browse ...
  • dlepzelter
  • Newbie
  • 2791 Views
  • 1 replies
  • 3 likes
  • 2791 Views
  • 1 replies
  • 3 likes

Volume of adverts really loud

The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?

  • Newbie
  • The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?
  • Sebasty
  • Community Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Autoplay has stopped working

Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings.Could be since last update.

  • Music Fan
  • Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings. Could be since last update.
  • ringostarr9
  • Casual Listener
  • 1406 Views
  • 6 replies
  • 4 likes
  • Windows
  • 1406 Views
  • 6 replies
  • 4 likes

cant open spotify

I have already installed Spotify and this came up. pls, help .

  • Casual Listener
  • I have already installed Spotify and this came up. pls, help .
  • prishveen1997
  • Casual Listener
  • 349 Views
  • 2 replies
  • 0 likes
  • Windows
  • 349 Views
  • 2 replies
  • 0 likes

Lost all my info when I got a new computer, can I get it back?

I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone. Is there any way to get that back? Or at least to see my old Discover weekly pla...

  • Newbie
  • I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone.  Is there any way to get...
  • Sebasty
  • Community Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! cant open spotify on my laptop

whenever I try to open the app it gives me a message saying i have an invalid user profile

  • Casual Listener
  • whenever I try to open the app it gives me a message saying i have an invalid user profile
  • alex559920
  • Casual Listener
  • 547 Views
  • 2 replies
  • 0 likes
  • 547 Views
  • 2 replies
  • 0 likes

Solved!! Can't play certain songs anymore

About 2 days ago I noticed that alot of the songs in my playlists and songs in other peoples playlists seem to be removed. I can't play them anymore even though I have Spotify Unlimited. Does anybody have an idea as to what the problem might be? The ...

  • Newbie
  • About 2 days ago I noticed that alot of the songs in my playlists and songs in other peoples playlists seem to be removed. I can't play them anymore even though I have Spotify Unlimited. Does anybody...
  • jazus
  • Newbie
  • 202491 Views
  • 72 replies
  • 4 likes
  • 202491 Views
  • 72 replies
  • 4 likes

Some AC/DC songs won't play

On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play. Then, on the "Powerage" album I can play all songs except for "Rock N Roll Damnation". As much as I can tell all other songs from oth...

  • Regular
  • On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play.  Then, on the "Powerage" album I can play all songs except for "Rock N Roll D...
  • 676 Views
  • 0 replies
  • 0 likes
  • Windows
  • 676 Views
  • 0 replies
  • 0 likes

Spotify client is blank (black screen) on launch

I've seen a few other topics with similar issues but haven't had any luck with their solutions. Anytime I launch Spotify the client is blank, with only the (working?) file menus and icon at the top. See the attached screen shot. The only thing that s...

  • Casual Listener
  • I've seen a few other topics with similar issues but haven't had any luck with their solutions. Anytime I launch Spotify the client is blank, with only the (working?) file menus and icon at the ...
  • QuiriniusGast
  • Roadie
  • 440 Views
  • 1 replies
  • 0 likes
  • Windows
  • 440 Views
  • 1 replies
  • 0 likes

[BUG] Spotify does not handle Windows Explorer crashes. Please fix.

I have windows 10. I set the option to have Spotify in the notification area instead of closing it when i close the window. Also I have the media overlay enabled (the one embedded in the vertical volume slider like groove music).When, for any reason,...

  • Regular
  • I have windows 10. I set the option to have Spotify in the notification area instead of closing it when i close the window. Also I have the media overlay enabled (the one embedded in the vertical vol...
  • QuiriniusGast
  • Roadie
  • 1940 Views
  • 1 replies
  • 2 likes
  • Windows
  • 1940 Views
  • 1 replies
  • 2 likes

How do I turn off the Desktop App's invasion into my web browser?

When listening to a song preview on a webpage( The song on this page http://www.billboard.com/articles/news/dance/8013987/selena-gomez-new-song-marshmello-wolves ) I noticed that when I closed the tab the song was still playing. I switched to the des...

  • Newbie
  • When listening to a song preview on a webpage( The song on this page http://www.billboard.com/articles/news/dance/8013987/selena-gomez-new-song-marshmello-wolves ) I noticed that when I closed t...
  • QuiriniusGast
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Seriously, why won't you unlink your phone playing the same song as your other devices already?

This has been asked multiple times. I've seen multiple threads. If I want to play music on my phone, I am very capable of doing so. This feature has been asked for for years now. Who is the guy who is thoroughly conviced that being invasive on device...

  • Newbie
  • This has been asked multiple times. I've seen multiple threads. If I want to play music on my phone, I am very capable of doing so. This feature has been asked for for years now. Who is the guy who i...
  • QuiriniusGast
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Downloads for offline listening

My question is rather simple. I would like to do my offline listening on a mp3 player. How do I transfer my library to the player?

  • Newbie
  • My question is rather simple.  I would like to do my offline listening on a mp3 player.  How do I transfer my library to the player?
  • QuiriniusGast
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Spotify crashes on startup despite all troubleshooting and reinstalling repeatedly.

Kinda just like the title says... Spotify crashes on my desktop for about the last month and a half immediately as I open the program. It started after an update around mid-September. I have been able to successfully uninstall and reinstall it, altho...

  • Music Fan
  • Kinda just like the title says... Spotify crashes on my desktop for about the last month and a half immediately as I open the program. It started after an update around mid-September. I have been abl...
  • QuiriniusGast
  • Roadie
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Spotify won't open (windows 10 desktop app)

Spotify no longer opens, when I click to open it nothing happens. I've tried unistalling it and reinstalling and even loading my laptop in safe mode but nothing has made any difference. Also when I reinstall I get an error code 57 . Any help would be...

  • Newbie
  • Spotify no longer opens, when I click to open it nothing happens. I've tried unistalling it and reinstalling and even loading my laptop in safe mode but nothing has made any difference. Also when I r...
  • QuiriniusGast
  • Roadie
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Solved!! "This song is not available."

Hey guys, Since a couple of days I get the following notifaction for nearly all my songs, which were played perfectly before: "This song is not available. If you have the file on your computer you can import it." (see screenshot)This even happens to ...

Capture.JPG
  • Casual Listener
  • Hey guys,    Since a couple of days I get the following notifaction for nearly all my songs, which were played perfectly before:  "This song is not available. If you have the file o...
  • dennisrkb
  • Casual Listener
  • 2881 Views
  • 13 replies
  • 0 likes
  • Windows
  • 2881 Views
  • 13 replies
  • 0 likes