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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80947 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774896 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17709 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2777 Views

0 replies

4 likes

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Customer Service Help fo Miccrosoft Office

Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and fix different kinds of issues in hassle-free manne...

Newbie

Online Microsoft Customer Service specialized backing of our organization provides an optimum solution to the clients facing complex issues related to Microsoft. Our experts find out the problems and...

485 Views

0 replies

0 likes

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Error cod. 17 Windows 10

I can't have Spotify because of the terrible and non solvable error cod. 17 on my Wondows 10.Is there a solution? Which one, please?

Newbie

I can't have Spotify because of the terrible and non solvable error cod. 17 on my Wondows 10. Is there a solution? Which one, please?

533 Views

0 replies

0 likes

Windows
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Spotify Running in Background

I just updated to the newest version of the desktop Spotify, but when I try to close it, instead of running in the background like it previously did, it stops playing and closes like a normal window. Is there a way I can make it run in the background...

Casual Listener

I just updated to the newest version of the desktop Spotify, but when I try to close it, instead of running in the background like it previously did, it stops playing and closes like a normal window....

Jackyjo007

Newbie

28329 Views

11 replies

5 likes

Windows
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  • 11 replies
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Volume is fluctuating since Win10 Fall Update

I have a problem with thevolume on my pc client.I didn't change anything but after the Win10 update this fall I cannot enjoy Spotify anymore.The volume is changing non stop, from loud to silent and back. The volume controller is untouched of course a...

Casual Listener

I have a problem with thevolume on my pc client. I didn't change anything but after the Win10 update this fall I cannot enjoy Spotify anymore. The volume is changing non stop, from loud to silent a...

BV610

Newbie

1707 Views

4 replies

0 likes

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  • 4 replies
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Windows to Marshall speaker?

Hi, can someone please help me with info about how I can connect Spotify from my Windows computer to my Marshall (Kilburn) via bluetooth? I don't manage to do that and don't seem to find info about it.Kind regards,Ann-Sofie

Newbie

Hi, can someone please help me with info about how I can connect Spotify from my Windows computer to my Marshall (Kilburn) via bluetooth? I don't manage to do that and don't seem to find info about i...

662 Views

0 replies

0 likes

Windows
  • 662 Views
  • 0 replies
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Superuser Contribution How do I open links in DESKTOP APP ONLY?

I never, ever want to listen in the web player. It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

Regular

I never, ever want to listen in the web player.    It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

Tobesters

Regular

18959 Views

7 replies

14 likes

Mac
Web Player
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Re: Inbox and messages

Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages. Obviously it would be the best if i could get a re...

Newbie

Any way you can make a playlist of such songs for me too? A specific special friend has shared many songs and artists for me and I'm saddened to find that i'm no longer able to access these messages....

22 Views

0 replies

0 likes

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Re: Inbox and messages

Hello everyone, We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here. How can I get my songs from Inbox back? We understand your frustration. As a result of the feedback, we...

Spotify

Hello everyone,   We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here.   How can I get my songs...

10645 Views

49 replies

8 likes

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Continuous playing... not!

I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it again. Very frustrating. Anyone else have this pro...

Music Fan

I call up a list of songs, start to play them but after the first song plays, Spotify stops. I have to click on the next song to get it going again. Then at the end of that song, I have to restart it...

andy78

Newbie

13702 Views

24 replies

3 likes

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  • 24 replies
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Cant log in via desktop for Windows 10

Hi, I have downloaded and installed the desktop player on my machine, however can't log in. It either freezes at log in stage after entering my correct email and password, or returns an Error message (code 2)Please can you advise how I get this opera...

Newbie

Hi,   I have downloaded and installed the desktop player on my machine, however can't log in. It either freezes at log in stage after entering my correct email and password, or returns an Erro...

Swanny

Community Legend

844 Views

1 replies

0 likes

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  • 1 replies
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Can't open spotify

Need help please. Spotify was working fine but it was asking for an update...did the update and now I can not open spotify. I keep getting the following msg. Cannot find 'api-ms-win-core-processthreads l1-1-2.dll'. Please, re-install this application...

Newbie

Need help please. Spotify was working fine but it was asking for an update...did the update and now I can not open spotify. I keep getting the following msg.   Cannot find 'api-ms-win-core-pro...

IguanaSetup

Community Legend

615 Views

2 replies

0 likes

Windows
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  • 2 replies
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Solved!! "Report" and/or "Report abuse" button

Hi, Why is it that the "report" button (located by pressing the ellipses (...) button under a user profile) is grayed out on some user accounts but not others? Thanks

Casual Listener

Hi,  Why is it that the "report" button (located by pressing the ellipses (...) button under a user profile) is grayed out on some user accounts but not others?  Thanks

curioususer

Casual Listener

4661 Views

1 replies

0 likes

Windows
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  • 1 replies
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Cannot play any local songs.

Seen this here too often now. Got the problem after a windows update.I tried reinstalling spotify, deleting local files and almost every different option. Nothing seems to change. I am using Xonar D-1 Soundcard with its own drivers that might interfe...

Casual Listener

Seen this here too often now. Got the problem after a windows update. I tried reinstalling spotify, deleting local files and almost every different option. Nothing seems to change. I am using Xonar ...

349 Views

0 replies

0 likes

Windows
  • 349 Views
  • 0 replies
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Spotify launches but will not play selection and refreshes page

After launching I do a search and click on my selection. The screen then refreshes back to the opening screen. Spotify will not play any selection. Windows 10 app.

Newbie

After launching I do a search and click on my selection.  The screen then refreshes back to the opening screen.  Spotify will not play any selection.  Windows 10 app.

316 Views

0 replies

0 likes

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Spotify High quality problem

Spotify keeps going offline after 40 seconds when I turn on high quality.Tried unistalling like 5 times, windows store app, app from spotify site, web player everything is the same.Tried changing proxies, result is the same.Allowed every inbound/outb...

Newbie

Spotify keeps going offline after 40 seconds when I turn on high quality. Tried unistalling like 5 times, windows store app, app from spotify site, web player everything is the same. Tried changing...

343 Views

0 replies

0 likes

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  • 0 replies
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No download button in ''songs'' tab

So, as of recently my internet started having issues. Couldn't fix it that day so just let it be.I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailable, and that there was no download switch to be found....

Newbie

So, as of recently my internet started having issues. Couldn't fix it that day so just let it be. I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailabl...

907 Views

0 replies

2 likes

Windows
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  • 0 replies
  • 2 likes

Queue keeps disappearing & other annoyances

Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly. Every time Spotify updates on my Windows 10 machine, I Iose my whole queue. You used to be able to select a...

Music Fan

Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly.   Every time Spotify updates on my Windows 10 mac...

Simplesimonq

Newbie

5306 Views

8 replies

7 likes

Windows
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  • 8 replies
  • 7 likes

cannot find "api-ms-win-core-processthreads-|1-1-2.dll". Please re-install this application

Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotifyhelp ;-;

Newbie

Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotify help ;...

829 Views

0 replies

2 likes

Windows
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  • 0 replies
  • 2 likes

Solved!! Can't Skip to next song

I am running spotify on Windows 10 and have Premium. I have a play list but can't skip to next song. When I click next it stops the song. When I click play it restarts the same song. I can only use the mouse and slide track to the end of the song and...

Casual Listener

I am running spotify on Windows 10 and have Premium.    I have a play list but can't skip to next song.  When I click next it stops the song.  When I click play it restarts the ...

Nico

Community Legend

10305 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Collaborative Playlist

Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist. I mean, why can't I have a playlist with my friend that everyone can see without having the permission t...

Roadie

Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist.    I mean, why can't I have a playlist wi...

TheBrickSlayer

Roadie

1381 Views

6 replies

0 likes

  • 1381 Views
  • 6 replies
  • 0 likes