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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152054 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140655 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11353 Views

1 replies

6 likes

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Solved!! Windows 10 disable auto startup

Since the last upgrade Spotify (free version) starts every time I turn on the computer. This is really aggravating. When I want it on, I'll turn it on. Otherwise don't mess with my computer. Could you please advise how to disable this automatic start...

Casual Listener

Since the last upgrade Spotify (free version) starts every time I turn on the computer.  This is really aggravating.  When I want it on, I'll turn it on.  Otherwise don't mess with my ...

JPVann

Newbie

103240 Views

16 replies

5 likes

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Not Sure What To Do ?

I also just became a new 30 day free-premium member and the whole reason that I agreed to this was with the goal of dowloading music to my computer and then to my flashdrive so I can loaded on to my DJ laptop.  So just to clarify...you are saying t...

Casual Listener

I also just became a new 30 day free-premium member and the whole reason that I agreed to this was with the goal of dowloading music to my computer and then to my flashdrive so I can loaded on to my ...

imattolo

Community Legend

426 Views

1 replies

0 likes

Windows
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Open Spotify Not Working

Clicking the play button does nothing. Tried different browsers and two different PCs, so I assume this problem is on Spotify's end. Can I get a status report?

Visitor

Clicking the play button does nothing. Tried different browsers and two different PCs, so I assume this problem is on Spotify's end. Can I get a status report?

Swanny

Community Legend

588 Views

1 replies

1 likes

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  • 1 replies
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Discover weekly not updating!

My discover weekly play list has not updated in over three months. I've tried logging out and back in, updating spotify, following and unfollowing and a few other things I've seen on google.

Newbie

My discover weekly play list has not updated in over three months. I've tried logging out and back in, updating spotify, following and unfollowing and a few other things I've seen on google. 

291 Views

0 replies

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Pure disappointment and lack of care for your customers

Having been using Spotify since mid 2010 (while it was still invitational), today I feel nothing but pure disappointment because of how much potential has been thrown down the drain. I've read loads of great suggestions here and there over the years ...

Visitor

Having been using Spotify since mid 2010 (while it was still invitational), today I feel nothing but pure disappointment because of how much potential has been thrown down the drain.     ...

470 Views

0 replies

1 likes

  • 470 Views
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Smartphone and Desktop

Everytime i login in with my smartphone and want to switch songs or somthing my smartphone turn off but when i got mobile datas on it works normal only in the wifi there is that problem

Newbie

 Everytime i login in with my smartphone and want to switch songs  or somthing my smartphone turn off but when i got mobile datas on it works normal only in the wifi there is that problem

244 Views

0 replies

0 likes

Windows
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Organise in folders

I want to organise my favourite albums and playlist in folders an subfolders. How do I move an album or playlist from one folder to another?

Regular

I want to organise my favourite albums and playlist in folders an subfolders. How do I move an album or playlist from one folder to another?

JaapB

Regular

2842 Views

8 replies

1 likes

Windows
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What is Music Library in Settings

I understand how to add a Source for local files ,,, but what is the Music Library option for?

Newbie

I understand how to add a Source for local files ,,, but what is the Music Library option for?

436 Views

0 replies

1 likes

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Bug report: very long text in Search filed

This is a minor bug in the GUI, but also fairly easy to fix, so perhaps Spotify team may want to add it to some 'to do' list, maybe not with a high priority. 1. If you input any long text in Search field, that doesn't have any limitations, it will gr...

Casual Listener

This is a minor bug in the GUI, but also fairly easy to fix, so perhaps Spotify team may want to add it to some 'to do' list, maybe not with a high priority.   1. If you input any long text in...

297 Views

0 replies

0 likes

Windows
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Can't play anything from Green Day

So the situation is that when I press "Shuffle play" for Green Day the only song that comes up is one that they did together with another band. I can't listen to any of their songs. If I double click on one of their song in one of my playlists it sim...

Casual Listener

So the situation is that when I press "Shuffle play" for Green Day the only song that comes up is one that they did together with another band. I can't listen to any of their songs. If I double click...

salmonsushee

Casual Listener

2664 Views

7 replies

3 likes

Windows
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Private Session Issue

Hi there, since I couldn't find any help in other conversations, I'm asking for direct help.My private sessions won't work, I have the latest update and running on windows 10. What can I do?

Newbie

Hi there, since I couldn't find any help in other conversations, I'm asking for direct help. My private sessions won't work, I have the latest update and running on windows 10. What can I do? 

499 Views

0 replies

0 likes

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Laptop vs mobile playback availability is different: Confused

I'm not understanding why songs that are *already on* spotify (as in publicly available for listening) will play on my mobile, but won't play on my laptop (windows 10). It just keeps saying the song is not available, if you have the file on your comp...

Music Fan

I'm not understanding why songs that are *already on* spotify (as in publicly available for listening) will play on my mobile, but won't play on my laptop (windows 10). It just keeps saying the song ...

583 Views

0 replies

0 likes

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Limit on pressing "next" even as a premium user?

I wanted to quickly look at all the album art for the songs in a playlist so i pressed Next rapidly in sucession. At some point spotify desktop client (windows) will stop responding to Next, Previous or even me selecting any other tracks even manualy...

Casual Listener

I wanted to quickly look at all the album art for the songs in a playlist so i pressed Next rapidly in sucession. At some point spotify desktop client (windows) will stop responding to Next, Previous...

Nico

Community Legend

384 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Problem when opening program on Windows 10

Hey guys, Always when opening spotify windows 10 crashes and need to force rebootany suggestion of what can be and how to solve?

Casual Listener

Hey guys,    Always when opening spotify windows 10 crashes and need to force reboot any suggestion of what can be and how to solve?

Nico

Community Legend

603 Views

3 replies

0 likes

Windows
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  • 3 replies
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Error Cpde 2

HI, I just turned my laptop on and it says the Spotify installer is corrupt. I tried to download it again from the web site but the error kept happening. I even deleted it from my files and reinstalled it but guess what, it said it was corrupt. I am ...

Newbie

HI, I just turned my laptop on and it says the Spotify installer is corrupt. I tried to download it again from the web site but the error kept happening. I even deleted it from my files and reinstall...

Nico

Community Legend

334 Views

1 replies

1 likes

Windows
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Solved!! No activity visible on Facebook

Dear Sirs, This is my first post in the community section, so first of all I would like to admit, that I am a great fan of the Spotify application and the system as a whole. At first I was totally sceptical about the idea of music streaming but once ...

Casual Listener

Dear Sirs,   This is my first post in the community section, so first of all I would like to admit, that I am a great fan of the Spotify application and the system as a whole. At first I was t...

Plastikk

Music Fan

859 Views

3 replies

1 likes

Windows
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  • 3 replies
  • 1 likes

Endless repeat disabled

Hey guys, since the last update i cannot put songs on endless repeat like it was possible previously? Is this going to be fixed?

Casual Listener

Hey guys,   since the last update i cannot put songs on endless repeat like it was possible previously? Is this going to be fixed?

770 Views

0 replies

0 likes

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Solved!! how to synchronize to all radio/album?

I think it is annoying when I dislike a song from radio, it appears another radio channel again.Does anyone have idea how to dislike or disallow a song appears anywhere?

Casual Listener

I think it is annoying when I dislike a song from radio, it appears another radio channel again. Does anyone have idea how to dislike or disallow a song appears anywhere?

ZackWu

Casual Listener

616 Views

2 replies

0 likes

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Spotify crashes too much on Windows 10

Spotify crashes when I try to open it.I'm running Windows 10 with relatively little ram in my computer (it's cavernous inside here!) and I'm not sure what would conflict with it. Except for the newest update, maybe.it works in cmd line with appdata /...

Newbie

Spotify crashes when I try to open it. I'm running Windows 10 with relatively little ram in my computer (it's cavernous inside here!) and I'm not sure what would conflict with it. Except for the new...

696 Views

0 replies

0 likes

Windows
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Domain for Web Filtering

I work at a small company that allows the employees to listen to spotify and a few other music apps while they work. However we are planning a change to the software we use to control web access. Our current software is desktop based and installed on...

Newbie

I work at a small company that allows the employees to listen to spotify and a few other music apps while they work.  However we are planning a change to the software we use to control web acces...

1529 Views

0 replies

1 likes

  • 1529 Views
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  • 1 likes