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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87093 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814969 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29361 Views

30 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3451 Views

0 replies

4 likes

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Account Management Not working on Internet Explorer 11

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome.I can manage, but just thought you should know.Also, as a paying customer, why don't you have a support email address?

Regular

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome. I can manage, but just thought you should know. Also, as a payin...

449 Views

0 replies

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Playlist 'Make Secret' and 'Make Public' confused

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'. When I click on Make Secret on desktop it goes public (I can see it o...

Visitor

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'.   When I cl...

841 Views

0 replies

2 likes

Android
Desktop
Playlists
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Adding Local Files to Playlist

Hello! I've been having a little trouble adding local files into a playlist to make them available for listening offline. I know I've added the source successfully because when I search the specific album name from my local files the search gives two...

Newbie

Hello!   I've been having a little trouble adding local files into a playlist to make them available for listening offline. I know I've added the source successfully because when I search the ...

477 Views

0 replies

0 likes

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Ed Sheeran Not Playing

Hi, I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on repeat for the past week or so. Don't judge.) Basically, I cho...

Visitor

Hi,   I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on re...

marchone

Regular

3799 Views

4 replies

2 likes

Windows
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Spotify on surface pro 4 skips next song

When playing spotify on my Microsoft surface pro 4 instead of following the songs of the album, it skips to another one.

Newbie

When playing spotify on my Microsoft surface pro 4 instead of following the songs of the album, it skips to another one.

517 Views

0 replies

0 likes

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Call# 1_833_327_2999 Amazon Prime Phone Number

Call# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone Number Amazon Prime Custom...

Regular

Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1...

490 Views

0 replies

0 likes

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Albums and playlists keep restarting

For the last month or so, my albums and playlists have been randomly restarting, sometimes after as little as one song. This never happens in the middle of the song, but usually what will happen is that after a song in the middle of the album finishe...

Newbie

For the last month or so, my albums and playlists have been randomly restarting, sometimes after as little as one song. This never happens in the middle of the song, but usually what will happen is t...

smcg

Casual Listener

5106 Views

4 replies

2 likes

Windows
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Solved!! open.spotify.com content won't play through spotify premium app

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with content found through it. I tried Chrome, Firefox and E...

Casual Listener

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with cont...

wwhit2220

Casual Listener

608 Views

1 replies

0 likes

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All Music Deleted

I've been a Spotify Premium user for 2-3 years, with one account. Yesterday, while I was in the middle of using the app on my iphone, I was logged out and when I logged back in every single song and playlist I'd made had been deleted. I'm hoping ther...

Visitor

I've been a Spotify Premium user for 2-3 years, with one account.  Yesterday, while I was in the middle of using the app on my iphone, I was logged out and when I logged back in every single son...

306 Views

0 replies

0 likes

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Solved!! Converting local MP3 playlists to Spotify playlists?

Hi From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is this technically possible somehow? For example in WinAmp you ...

Casual Listener

Hi   From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is t...

tekarijee

Casual Listener

19230 Views

2 replies

0 likes

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Solved!! What is a good alternative to Spotify ?

I've been using Spotify for years, both on my PC and on my different mobile phones, paying a Premium subscription every month, but how they could force upon us this "new" unfinished piece of crap is beyond me o.O So, just out of general principle, I'...

Roadie

I've been using Spotify for years, both on my PC and on my different mobile phones, paying a Premium subscription every month, but how they could force upon us this "new" unfinished piece of crap is ...

thebunnyrules

Casual Listener

78642 Views

13 replies

21 likes

Windows
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Win10: Spotify stops, when screensaver starts

Hi there,Spotify stops when my screensaver starts. How can I fix this without deactivating the Screensaver. Thx 4 help- Tobi

Newbie

Hi there, Spotify stops when my screensaver starts. How can I fix this without deactivating the Screensaver. Thx 4 help - Tobi

558 Views

0 replies

1 likes

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Windows 10 Freezing after starting Spotify.

Hello,It's been a while since I've experienced this problem.I've already seen that many people has this same problem.So, let's explain what's happening.My laptop has Windows 10. And it completely freezes after starting Spotify I tried everything. Cle...

Regular

Hello, It's been a while since I've experienced  this problem. I've already seen that many people has this same problem.So, let's explain what's happening. My laptop has Windows 10. And it co...

444 Views

0 replies

1 likes

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Spotify is now working on Windows 10

My pc is windows 10 (build number 16299.15) it's not working. and get freeze the striming. even spotify web player. but my Mac spotify is working very well. no freeze but only windows 10 have freeze in the striming even i disable the hardware accelat...

Newbie

My pc is windows 10 (build number 16299.15) it's not working. and get freeze the striming. even spotify web player. but my Mac spotify is working very well. no freeze but only windows 10 have freeze ...

404 Views

0 replies

1 likes

  • 404 Views
  • 0 replies
  • 1 likes

extremly slow downloading of app

hi ! been having trouble installing spotify on my pc. its really taking a long time. dunno what is up. im on 50mbps fiber connection by the way and it says it will take nearly an hour to finished downloading.

Newbie

hi ! been having trouble installing spotify on my pc. its really taking a long time. dunno what is up. im on 50mbps fiber connection by the way and it says it will take nearly an hour to finished dow...

439 Views

0 replies

0 likes

  • 439 Views
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[Desktop][Connect]

I can't control the volume from Spotify connected to my chromecast in Windows 10? On my previous device (Gramofon) there was a volume control so it must be possible

Casual Listener

I can't control the volume from Spotify connected to my chromecast in Windows 10?   On my previous device (Gramofon) there was a volume control so it must be possible 

469 Views

0 replies

0 likes

Connect
Desktop
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Spotify causes BSOD (Eats RAM)

Hello, For the past 3 or 4 months i have had bluescreens 1 - 3 times per day. I have tried all kinds of things that you would try obviously, changeing hardware,drivers,sleepless nights, yaddayadda. And i came up with a top 3 suspects,(Reason ive star...

Music Fan

Hello, For the past 3 or 4 months i have had bluescreens 1 - 3 times per day. I have tried all kinds of things that you would try obviously, changeing hardware,drivers,sleepless nights, yaddayadda. A...

ucpteddy

Music Fan

4669 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

When you want add a song to your playlist, it's limited.

In the last update of the windows app, when you try to add some song to your playlist, on the list you can see just a few items and you can't add the song to a playlist that you want. It was work well but in the latest update, this stopped working we...

Newbie

In the last update of the windows app, when you try to add some song to your playlist, on the list you can see just a few items and you can't add the song to a playlist that you want. It was wor...

hillyerl

Newbie

543 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How can I keep this from automatically starting up??

I just installed this and it starts up automatically and i would rather it not, because it also does not shut down when i am trying to close my computer. how do i do this???? thankis

Newbie

I just installed this and it starts up automatically and i would rather it not, because it also does not shut down when i am trying to close my computer.  how do i do this????  thankis

user-removed

Not applicable

148699 Views

67 replies

4 likes

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  • 67 replies
  • 4 likes