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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
  • 133836 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Spotify crashes randomly with white noise

Hi All, I just installed the spotify windows client on windows-7, after playing a handful of tracks fine, all i get is white noise and i must restart spotify before anything will play. Any ideas? S

  • Casual Listener
  • Hi All,   I just installed the spotify windows client on windows-7, after playing a handful of tracks fine, all i get is white noise and i must restart spotify before anything will play. &nbsp...
  • 124 Views
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  • Windows
  • 124 Views
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Spotify stops playing after one song

Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the program completely.Additional info:This happens whet...

  • Casual Listener
  • Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the p...
  • 1170888496
  • Newbie
  • 621 Views
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  • Windows
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Solved!! No Discover Weekly playlist today?

On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. Still no discover weekly playlist. Any ideas? I active...

  • Casual Listener
  • On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. ...
  • kali_kiki
  • Casual Listener
  • 2358 Views
  • 7 replies
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  • Windows
  • 2358 Views
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Problems with public playlists

Hello, I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make public playlists private again, they stay in the public playlis...

  • Visitor
  • Hello,   I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make pub...
  • 127 Views
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  • Windows
  • 127 Views
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Bug when listening

Hi!I'm listening a track,as soon as open spotify,and finished the track selected of a playlist spotify is closed and don't continue with the other tracks on the playlist.Whats happened?

  • Newbie
  • Hi! I'm listening a track,as soon as open spotify,and finished the track selected of a playlist spotify is closed and don't continue with the other tracks on the playlist.Whats happened?  
  • Swanny
  • Community Legend
  • 134 Views
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  • Windows
  • 134 Views
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Missing Tracks

I have a number of pop psych playlists all the tracks from the rubbble collection cd's are no longer available any ideas why?They are still listed under albums but all the tracks are greyed out.thanksSteve

  • Casual Listener
  • I have a number of pop psych playlists all the tracks from the rubbble collection cd's are no longer available any ideas why? They are still listed under albums but all the tracks are greyed out. t...
  • TyMcLean
  • Casual Listener
  • 138 Views
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  • Windows
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Re: Inbox and messages

@elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station. If you play a regular playlist, the repeat button should come...

  • Regular
  • @elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat  toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station....
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Re: Inbox and messages

What has happened to the `repeat one` to repeat the current track button? My most used feature is not apparent anywhere on the desktop client

  • Casual Listener
  • What has happened to the `repeat one` to repeat the current track button?   My most used feature is not apparent anywhere on the desktop client
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  • 256 Views
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Re: Inbox and messages

Please don't hijack this thread - it is supposed to remain on the topic of the loss of the Inbox, messages and notifications. (btw, my desktop client still has the repeat buttons (as of today, 21 Mar 17).

  • Regular
  • Please don't hijack this thread - it is supposed to remain on the topic of the loss of the Inbox, messages and notifications.   (btw, my desktop client still has the repeat buttons (as of toda...
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  • 226 Views
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CD drive error(without cd) when the Spotify open

CD drive error(without cd) when the Spotify open, someone had the same error? The window don't close, and the window shutdown just when the Spotify is closed. Any help?

  • Newbie
  • CD drive error(without cd) when the Spotify open, someone had the same error? The window don't close, and the window shutdown just when the Spotify is closed. Any help?
  • Hubo
  • Spotify Star
  • 164 Views
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  • Windows
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Re: Inbox and messages

At the very least, a sincere response from Spotify would do wonders.

  • Roadie
  • At the very least, a sincere response from Spotify would do wonders.
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Re: Inbox and messages

Hey, Rorey. It's actually kind of cool that the team at Spotify is scouring inboxes and drop-shipping a playlist into their account. That's the sort of above and beyond-type of thing I'm used to with the Spotify brand. But how much effort is now bein...

  • Casual Listener
  • Hey, Rorey. It's actually kind of cool that the team at Spotify is scouring inboxes and drop-shipping a playlist into their account. That's the sort of above and beyond-type of thing I'm used to with...
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  • 155 Views
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Friends Feed is not working! Running latest version of spotify 1.0.50

For a week now the friends feed is not working! It just shows:" See what your friends are playing.Find friends". I have logged in and out of spotify, followed and unfollowed all my friends and connected the account to facebook. And I have tried unins...

  • Newbie
  • For a week now the friends feed is not working! It just shows:" See what your friends are playing.Find friends". I have logged in and out of spotify, followed and unfollowed all my friends and c...
  • 150 Views
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  • Windows
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Play music

I cant navigate to figure how to play music. I can log-in to my account, but cant (appparently) log-in to play my playlists, etc. on my windows 10 laptop? I can play music etc. with same account log-in info, on my android smartphone, but not my Sony ...

  • Casual Listener
  • I cant navigate to figure how to play music. I can log-in to my account, but cant (appparently) log-in to play my playlists, etc. on my windows 10 laptop? I can play music etc. with same account log-...
  • 87 Views
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  • Windows
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Saved Albums Keep Skipping To Track 1

Since update:I double tap on a track on a saved album and no matter which track I click on, the player plays track 1. I can manually hit skip to skip to next song but double clicking does not work. Windows 7 and Windows 10 confirmed

  • Casual Listener
  • Since update: I double tap on a track on a saved album and no matter which track I click on, the player plays track 1. I can manually hit skip to skip to next song but double clicking does not wor...
  • unseenlarks
  • Roadie
  • 149 Views
  • 1 replies
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  • Windows
  • 149 Views
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Bad image error- can't play or install spotify

Hi Spotify stopped working on my Windows 8 PC. I reinstalled and it won't even install. I get the error message -Spotify.exe - Bad Image. C:Windows/system32/credui.dll is either not designed to run on windows or it contains an error. Try installing t...

  • Newbie
  • Hi Spotify stopped working on my Windows 8 PC. I reinstalled and it won't even install. I get the error message - Spotify.exe - Bad Image. C:Windows/system32/credui.dll is either not designed to run...
  • DownrightSL
  • Regular
  • 3439 Views
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  • Windows
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Spotify app won't open Windows 7

Hi, I've been struggling to open my Spotify app for my laptop. My laptop recently automatically installed the update for the Spotify app but it wouldn't open. I thought I had to restart the laptop to get it to work but that didn't help. I then uninst...

  • Casual Listener
  • Hi,   I've been struggling to open my Spotify app for my laptop.   My laptop recently automatically installed the update for the Spotify app but it wouldn't open. I thought I had to res...
  • DownrightSL
  • Regular
  • 1955 Views
  • 3 replies
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  • Windows
  • 1955 Views
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Solved!! Play button does not work

I recently became a Premium member and I started to get a problem on my Spotify desktop application. I noticed that the play button does not work properly. When I select a song to play, besides the first one, the play button will always play the firs...

  • Casual Listener
  • I recently became a Premium member and I started to get a problem on my Spotify desktop application. I noticed that the play button does not work properly. When I select a song to play, besides the f...
  • syorange3
  • Casual Listener
  • 4729 Views
  • 3 replies
  • 0 likes
  • Windows
  • 4729 Views
  • 3 replies
  • 0 likes