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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1957 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149383 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

135952 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11235 Views

1 replies

6 likes

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Lighter-weight Spotify Desktop App?

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into problems. It's probably more my computer than the applicati...

Casual Listener

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into pro...

user-removed

Not applicable

1690 Views

1 replies

0 likes

Windows
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Can no longer change the order of playlists (not songs) on Windows 10

I can no longer change the order of playlists (not songs) on Windows 10Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way they might have been frozen with a smart key or someth...

Casual Listener

I can no longer change the order of playlists (not songs) on Windows 10 Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way t...

550 Views

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Windows
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Cannot add songs from a OneDrive folder

Spotify cannot read files (local files) from OneDrive folder. It used to work and it's still working with other folders (e.g. DropBox) but not OneDrive. It has stopped working for a few weeks now. The songs imported earlier are still there but new fi...

Regular

Spotify cannot read files (local files) from OneDrive folder. It used to work and it's still working with other folders (e.g. DropBox) but not OneDrive. It has stopped working for a few weeks now. Th...

bartm

Casual Listener

4281 Views

11 replies

12 likes

Windows
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No Results Found when searching full artist name

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the case in correctly the artist does show up. This is no...

Newbie

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the ca...

2211 Views

0 replies

6 likes

Windows
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Song Radio Glitch if you thumbs down and then seek

Scenario:Using windows spotify app playing music from a song radio with the song list of the song radio station displayed.Steps:Thumbs down song/s to remove them from the radioThen seek position in the currently playing song and the removed songs re ...

Newbie

Scenario: Using windows spotify app playing music from a song radio with the song list of the song radio station displayed. Steps: Thumbs down song/s to remove them from the radio Then ...

305 Views

0 replies

0 likes

Windows
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Desktop App does not connect at work. Possible Proxy issue?

I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying,"Service is temporarily unavaiable, please try again later. (Error...

Casual Listener

I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying, "Service is...

iggyelena

Casual Listener

857 Views

2 replies

0 likes

Windows
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how do i have songs play with associated video or current artist artwork, like groove

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could select option to enable playback of song associated music v...

Regular

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could se...

499 Views

0 replies

0 likes

Web Player
Windows
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Spotify Global Hotkeys not working for administrative privileges.

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help! For instance: When I set spotify to have admin priviledges it makes global hotkeys not working like play, pause, next, p...

Newbie

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help!   For instance: When I set spotify to have admin priviledges i...

513 Views

0 replies

0 likes

Windows
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Shuffle only plays 7 different artists (100's of artists in playlist)

This only happens when I am casting to another device. Very annoying.Any suggestions on how to fix would be appreciated. I can provide video example if desired.

Casual Listener

This only happens when I am casting to another device. Very annoying. Any suggestions on how to fix would be appreciated.   I can provide video example if desired.

344 Views

0 replies

0 likes

Windows
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Very bizarre problem; can't download at all

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help!

Casual Listener

For whatever reason, when I have Spotify open on my phone, it won't allow me to open it on my desktop. This is preventing me from downloading ANY SONGS to my phone through Spotify. Please help! 

392 Views

0 replies

0 likes

Web Player
Windows
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Spotify won`t open

Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid: c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusic_1.66.478.0x86_zpdnekdrz...\SpotifyMigrator.exe What could ...

Newbie

Whenever I try to connect to Spotify via the Windows app I get the following error directory and a message that says my profile is invalid:   c:\ProgramFiles\\WindowsApps\SpotifyAB.SpotifyMusi...

552 Views

0 replies

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UI does not respond

It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable. I open a context dialog, and after that Spotify does not respond to any click oder key...

Roadie

It#s really amazing. I#m almost used to it, that Spotify is not usable on a modern Sony Z5 Dompact Android 7.1.1, but now also the Windows UI is not longer usable.   I open a context dialog, a...

352 Views

0 replies

0 likes

Windows
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Loudness changes the hole time

Hey Guys,I´f got an Problem.The loudness of my Songs changes the hole time.It is very noise to hear Musik if this happens. It does not matter which calculation i have ore how loud i try to hear the Musik. How can i change this? It is not funny any mo...

Newbie

Hey Guys, I´f got an Problem. The loudness of my Songs changes the hole time. It is very noise to hear Musik if this happens.  It does not matter which calculation i have ore how loud i try ...

320 Views

0 replies

0 likes

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Volume of adverts really loud

The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?

Newbie

The adverts are much louder than the actual music and so when I have ear phones in and the adverts come on I get the shock of my life. How do I reduce their volume?

Sebasty

Community Legend

608 Views

1 replies

0 likes

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Solved!! Spotify (windows desktop): new version has window animation that won't turn off.

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d. Now the main window has some sort of background animation that prevents me from reading anything on the window. It is really irritating because I like to keep it up...

Visitor

My [Windows Desktop] Spotify updated the other day, now version 1.0.66.478.g1296534d.   Now the main window has some sort of background animation that prevents me from reading anything on...

Sebasty

Community Legend

2129 Views

4 replies

0 likes

Windows
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Lost all my info when I got a new computer, can I get it back?

I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone. Is there any way to get that back? Or at least to see my old Discover weekly pla...

Newbie

I use the desktop App, and I got a new computer and installed spotify and it seems all the songs that I liked from my radio stations in on my last computer are all gone.  Is there any way to get...

Sebasty

Community Legend

414 Views

1 replies

0 likes

Web Player
Windows
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Some AC/DC songs won't play

On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play. Then, on the "Powerage" album I can play all songs except for "Rock N Roll Damnation". As much as I can tell all other songs from oth...

Regular

On AC/DC's "Back In Black" album I can only play the song "Back In Black", no other songs from that album will play.  Then, on the "Powerage" album I can play all songs except for "Rock N Roll D...

836 Views

0 replies

0 likes

Windows
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Frozen playlist

I just created a new playlist and the app automatically selected the name of the first song assigned to the playlist as the name of the playlist (like is usually does). But the playlist does not respond to mouse clicks. I can't edit the playlist name...

Newbie

I just created a new playlist and the app automatically selected the name of the first song assigned to the playlist as the name of the playlist (like is usually does).  But the playlist does no...

482 Views

0 replies

0 likes

Windows
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Re: You didn't subscribe and had one inbox conversation?

Was that no-subscriber one-comment jab directed at me? I've been a paying subscriber since 2011 I've just been so happy with the service I never felt the need to sign up for these forums. But when I saw the note from one from the Spotify team in this...

Casual Listener

Was that no-subscriber one-comment jab directed at me? I've been a paying subscriber since 2011 🙂 I've just been so happy with the service I never felt the need to sign up for these forums...

299 Views

0 replies

0 likes

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Spotify plays a different track for the same one!

Same track on PC plays 1 track and on phone plays a different one. Whats wrong how can I fix that?

Music Fan

Same track on PC plays 1 track and on phone plays a different one.  Whats wrong how can I fix that?

618 Views

0 replies

0 likes

Mac
Windows
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