Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11456 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1293 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3149 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hello! this is not the first time I use Spotify, I was paying my premium account but then I stayed at the hospital a few months and I stopped paying. Now I want to go back but Spotify doesn't offer me the normal premium one, only student or familiar,...
Hello! this is not the first time I use Spotify, I was paying my premium account but then I stayed at the hospital a few months and I stopped paying. Now I want to go back but Spotify doesn't offer m...
443 Views
0 replies
0 likes
Hey, everyone. every time im playing a game with a full screen mode and i go to spotify's window, my clicks inside it goes to the bottom window, and it only stops when i minimize and restore multiple times. This problem already anoyed me, can someone...
Hey, everyone. every time im playing a game with a full screen mode and i go to spotify's window, my clicks inside it goes to the bottom window, and it only stops when i minimize and restore multiple...
783 Views
0 replies
5 likes
Like the subject indicates, Spotify freezes a lot of times on my pc, I can't click anything, but I can control music using the Play/Pause, Previous/Next Song on my keyboard (and it also shows the song that's playing in Spotify).
Like the subject indicates, Spotify freezes a lot of times on my pc, I can't click anything, but I can control music using the Play/Pause, Previous/Next Song on my keyboard (and it also shows the son...
531 Views
0 replies
1 likes
Spotify has suddenly stopped allowing me to make a selection and play it on google home from my desktop
Spotify has suddenly stopped allowing me to make a selection and play it on google home from my desktop
576 Views
0 replies
0 likes
Ever since the update, whenever I try to click on a song or anything on Spotify it goes straight through and clicks on the window behind Spotify. I click to change the song and it brings up Chrome or whatever I have behind it. Anyone else having this...
Ever since the update, whenever I try to click on a song or anything on Spotify it goes straight through and clicks on the window behind Spotify. I click to change the song and it brings up Chrome or...
425 Views
0 replies
0 likes
I use "Cardio" tracks for my workouts. Been doing this with Pandora for a while now. However, just got a Samsung Gear Sport watch and, since it has a Spotify app and you're doing a 3 month trial for .99, I thought I'd give it a shot and see how I lik...
I use "Cardio" tracks for my workouts. Been doing this with Pandora for a while now. However, just got a Samsung Gear Sport watch and, since it has a Spotify app and you're doing a 3 mont...
Casual Listener
963 Views
2 replies
0 likes
Trying to enjoy music and every song I play cuts off after a few seconds with the world's most unhelpful message: "Your account is being used elsewhere." It's 2018 and Spotify can't even hint where the account is being used. I could change the passwo...
Trying to enjoy music and every song I play cuts off after a few seconds with the world's most unhelpful message: "Your account is being used elsewhere." It's 2018 and Spotify can't even hin...
530 Views
0 replies
0 likes
EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...) ----------------------------------------------------------------------------------------------------- I was using my...
EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...) --------------------------------------------------------...
Casual Listener
3757 Views
1 replies
1 likes
hi , the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ??? using windows to register but normally all apple devices
hi , the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ??? using windows to register but normally all...
448 Views
0 replies
0 likes
Since the most recent update, I can only add songs to the most recent playlists I've created but not older ones. If I use the right-click drop down list, it only shows my most recent playlists and does not allow me to add to older ones.
Since the most recent update, I can only add songs to the most recent playlists I've created but not older ones. If I use the right-click drop down list, it only shows my most recent playlists and do...
Regular
711 Views
1 replies
0 likes
Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have to close and restart spotify, and this happens dail...
Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have ...
Casual Listener
3580 Views
2 replies
4 likes
Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?
Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?
492 Views
0 replies
1 likes
As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist. When I click "start a topic" and type in subject, message and link to playlist, and then click the I'm not a robot thing...I do not get a "post" button. W...
As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist. When I click "start a topic" and type in subject, message and link to playlist, and then click th...
453 Views
0 replies
0 likes
Hallo. I see many people which downloading covers from spotify, but is this legal?
Hallo. I see many people which downloading covers from spotify, but is this legal?
Community Legend
11065 Views
3 replies
0 likes
Hi there, I thhink my account is being used by somebody else I don't know. Recently my spotify on phone and laptop has been acting up. It does things such as:Skips the song randomlyPlays a different song (Toys by Mahmood Khan or something else that i...
Hi there, I thhink my account is being used by somebody else I don't know. Recently my spotify on phone and laptop has been acting up. It does things such as: Skips the song randomly Plays a differ...
Community Legend
913 Views
3 replies
0 likes
I tried to reinstall deleting the Spotify folder but didn't solved. Neither restarting the computer.
I tried to reinstall deleting the Spotify folder but didn't solved. Neither restarting the computer.
Not applicable
474 Views
1 replies
0 likes
I tried deleting it and IT IS STILL THERE. I mean, everytime I open my Windows it just shows up on start up. I don't want Spotify on my Windows 10. I tried the Control Panel trick and it didn't work because I had it deleted normally with the Right Cl...
I tried deleting it and IT IS STILL THERE. I mean, everytime I open my Windows it just shows up on start up. I don't want Spotify on my Windows 10. I tried the Control Panel trick and it didn't work ...
Community Legend
731 Views
1 replies
0 likes
Hey everyone !I have this weird bug, which doesn't happen every time but very often :When Spotify is reading a playlist where I have a mix of local files and "normal" streaming files, it stops when switching from a local file to a streaming file, or ...
Hey everyone ! I have this weird bug, which doesn't happen every time but very often : When Spotify is reading a playlist where I have a mix of local files and "normal" streaming files, it stops wh...
438 Views
0 replies
0 likes
I have some problem on logining window spotify software. It says "Your country does not match the one set in your profile. To contuine to use UPDATE YOUR PROFILE or UPGRADE YOUR SPOTIFY ACCOUNT." , well i live in Taiwan but i use VPN to set my countr...
I have some problem on logining window spotify software. It says "Your country does not match the one set in your profile. To contuine to use UPDATE YOUR PROFILE or UPGRADE YOUR SPOTIFY ACCOUNT." , w...
689 Views
0 replies
0 likes
Hi,I've been adding some local files that aren't on spotify into my spotify playlist but when I do, it autocorrects to a different song by the same artist.I was adding a song called "Angel" (one that isn't on spotify) and it autocorrected the title t...
Hi, I've been adding some local files that aren't on spotify into my spotify playlist but when I do, it autocorrects to a different song by the same artist. I was adding a song called "Angel" (one ...
519 Views
0 replies
1 likes
