Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80206 Views

40 replies

68 likes

  • 80206 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769510 Views

503 replies

64 likes

  • 769510 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16468 Views

17 replies

5 likes

  • 16468 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Trouble changing playlist picture

I do know how to change the playlist picture, however the problem is that it works fine until I close spotify. When I then open it up, the playlist picture is gone, and the old one has taken the place. Right now I've deleted the current playlist pict...

Casual Listener

I do know how to change the playlist picture, however the problem is that it works fine until I close spotify. When I then open it up, the playlist picture is gone, and the old one has taken the plac...

anjafur

Casual Listener

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes

Cannot change Playlist cover on Spotify with any image I choose.

Hi, I cannot change any Playlist cover on Spotify, I am a premium member, the images I choose are the supported file type and everytime I choose an Image a red box appears saying that the image is less than 300x300 even though the images i choose are...

Visitor

Hi, I cannot change any Playlist cover on Spotify, I am a premium member, the images I choose are the supported file type and everytime I choose an Image a red box appears saying that the image is le...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

I can't change album cover picture

Everything seems right when I click the save button, but nothing happens. The old album cover picture remains.

Newbie

Everything seems right when I click the save button, but nothing happens. The old album cover picture remains.

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Is it possible to replace local songs with their Spotify counterparts automatically?

Hello, recently I have started using Spotify as I really like the idea of having an online library of my music. Before I used to download music using the 'youtube to mp3 converter' or just bought music directly from the artists. I have just imported ...

Newbie

Hello, recently I have started using Spotify as I really like the idea of having an online library of my music. Before I used to download music using the 'youtube to mp3 converter' or just bought mus...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

It won't play

I'm sorry, I don't have a better subject for this.Just installed Spotify on my desktop. I'm logged in. I have internet connection. But when I want to play a song a get a message that the song isn't available. And when I try to play radio I can see th...

Casual Listener

I'm sorry, I don't have a better subject for this. Just installed Spotify on my desktop. I'm logged in. I have internet connection. But when I want to play a song a get a message that the song isn't...

Nicesandra

Casual Listener

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

jijjjj

spotify music? 

Newbie

spotify music? 

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Fenêtre intempestive lors du démarrage de sportify.

Bonjour,Dés que j'ouvre spotify sur mon ordinateur (windows 10 à jour) j'ai une fenetre qui provient se Spotify.exe - Pas de disque et qui dit : "Il n'y a pas de disque dans le lecteur. Insérer un disque dans le lecteur F:" Je dois plusieurs fois fai...

Casual Listener

Bonjour, Dés que j'ouvre spotify sur mon ordinateur (windows 10 à jour) j'ai une fenetre qui provient se Spotify.exe - Pas de disque et qui dit : "Il n'y a pas de disque dans le lecteur. Insérer un ...

natoil12121965

Newbie

1326 Views

3 replies

2 likes

Windows
  • 1326 Views
  • 3 replies
  • 2 likes

Song History

Hello, I cant seem to access my song history. I cant find the play queue button on the web browser. any help would be appreaciated.

Newbie

Hello, I cant seem to access my song history. I cant find the play queue button on the web browser. any help would be appreaciated.

IguanaSetup

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Lost All Songs in Your Library

Hello, I noticed today that I lost all the songs I have saved over the past few months. I do not own another account, so it is not a log in issue. My daily mixes still reflect on the songs I have saved in the past as well. I also tried reinstalling t...

Casual Listener

Hello,   I noticed today that I lost all the songs I have saved over the past few months. I do not own another account, so it is not a log in issue. My daily mixes still reflect on the songs I...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Solved!! Liked from Radio playlist is missing

Hello, Spotify Community. Few days ago i removed my "Liked from Radio" playlist and same one from my friend, just wanted to clean up all the songs and get new. But now, when i'm trying to like any song from Radio, it shows me that song was added to p...

Visitor

Hello, Spotify Community.    Few days ago i removed my "Liked from Radio" playlist and same one from my friend, just wanted to clean up all the songs and get new. But now, when i'm tryi...

LeChez

Casual Listener

6281 Views

7 replies

0 likes

Windows
  • 6281 Views
  • 7 replies
  • 0 likes

Friends listening to music

I cannot see what my friend is listening to. I am following her on Spotify and she is following me too. She does not keep the private or offline mode on. I can see what my other friends are listening to but not hers. But she can see what I am listeni...

Casual Listener

I cannot see what my friend is listening to. I am following her on Spotify and she is following me too. She does not keep the private or offline mode on. I can see what my other friends are listening...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Unable to keep private playlist private

I make my playlist private but it turns it into a public playlist. Why can it not stay private?

Casual Listener

I make my playlist private but it turns it into a public playlist. Why can it not stay private?

373 Views

0 replies

1 likes

  • 373 Views
  • 0 replies
  • 1 likes

Some of the playlists can't be selected when choosing "Add to playlist"

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only shows 6 options. And I have way more playlists than 6. ...

Casual Listener

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only show...

guzmo

Casual Listener

625 Views

3 replies

1 likes

  • 625 Views
  • 3 replies
  • 1 likes

Error 408 - Can't login even though I'm in the same country

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second account on Facebook, so it's not a multiple account issue...

Newbie

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second accoun...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

error code 18

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify. It leaves too much **bleep** and you will be left in no man's land, unable to install OR unistall. Use Revo THEN reinstall. If t...

Newbie

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify.  It leaves too much **bleep** and you will be left in no man's land, una...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Processing/CPU issue

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started deliberately downgrading the software, mainly because ...

Newbie

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started del...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Spotify won't connect

I haven''t found a solution to this.A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start browsing and everything works lika a charm onlie...ex...

Newbie

I haven''t found a solution to this. A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start ...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

Cover art

I cant seem to customise my cover art to just one picture.The saved picture/pictures to my laptop are the correct format and size but everytime I put the image on the playlist and click save, nothing chnages.Please help.

Newbie

I cant seem to customise my cover art to just one picture. The saved picture/pictures to my laptop are the correct format and size but everytime I  put the image on the playlist and click save...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

My playlists don't come up when I try to add a song to a playlist

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but only ''New Playlist'' comes up. It's really frustrat...

Visitor

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but o...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes