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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2114 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151211 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139531 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11301 Views

1 replies

6 likes

  • 11301 Views
  • 1 replies
  • 6 likes

Superuser Contribution How do I open links in DESKTOP APP ONLY?

I never, ever want to listen in the web player. It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

Regular

I never, ever want to listen in the web player.    It looks like the only methods I'm seeing are going to web player settings, but they don't exist anymore. How else now?

Tobesters

Regular

18617 Views

7 replies

14 likes

Mac
Web Player
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Pauses song randomly

This has been going on for awhile. Whenever I am using Spotify it randomly pauses my song for a few seconds and then comes back. This seems to happen mainly when a new ad pops up on the bottom of the screen. I would LOVE a solution to this problem

Newbie

This has been going on for awhile. Whenever I am using Spotify it randomly pauses my song for a few seconds and then comes back. This seems to happen mainly when a new ad pops up on the bottom of the...

442 Views

0 replies

0 likes

  • 442 Views
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Typing to find song in playlist stops at an exact match

I have a large playlist, so I often type the title of the song when I want to find a specific song in the playlist. However, if am trying to find a song with a title beginning with the exact title of another song in the playlist, everything after the...

Newbie

I have a large playlist, so I often type the title of the song when I want to find a specific song in the playlist.  However, if am trying to find a song with a title beginning with the ex...

Sebasty

Community Legend

1023 Views

1 replies

0 likes

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  • 1 replies
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Offline mode not working on PC after changing the storage location from (C): to (D):

Hello there,I changed the storage location for Spotify library in the settings of Spotify program. I changed it from my (C): drive (which is SSD) to (D): (which is HDD). I restarted Spotify. After that I noticed when I looked at folder sizes that not...

Newbie

Hello there, I changed the storage location for Spotify library in the settings of Spotify program. I changed it from my (C): drive (which is SSD) to (D): (which is HDD). I restarted Spotify. After ...

472 Views

0 replies

0 likes

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Spotify Skipping then Stops

Sometimes I will skip a song then it'll skip everysong for about 5 seconds in the playlist or album until it comes to a stop. I can't play the next song, play previous song, change the time, play a new playlist or album. The same thing happens on mob...

Newbie

Sometimes I will skip a song then it'll skip everysong for about 5 seconds in the playlist or album until it comes to a stop. I can't play the next song, play previous song, change the time, play a n...

517 Views

0 replies

0 likes

Windows
  • 517 Views
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Once making a play list, what cause some of the songs to fade out and not play?

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

Regular

Guess I'll re-type my question. Once making a play list, and downloading each song, what makes some of the songs kinda fade out, and not play?

543 Views

0 replies

0 likes

Web Player
Windows
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Graphical issue with maximized window

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximize. I have attached a link to a gif in order to mor...

Newbie

Maximizing the spotify window on desktop will cause the bottom play bar to align incorrectly under certain circumstances. This only happens when dragging the window to the top of the screen to maximi...

432 Views

0 replies

0 likes

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How to customize a station without “losing” a song to another station I might want

I’m a brand new Spotify user. I love to play acoustic guitar music when I’m working - more upbeat songs when it is during the day and slower songs at night. I did a Google search and found someone who put together a station that has a mixture of both...

Casual Listener

I’m a brand new Spotify user. I love to play acoustic guitar music when I’m working - more upbeat songs when it is during the day and slower songs at night. I did a Google search and found someone wh...

mymaus

Casual Listener

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
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Solved!! App not working correctly. Coloured blocks obscuring view since Spotlight effect update.

Anyone know when an update to resolve this is happening? Have reinstalled the app. Windows 10. Noticed this has been happening since that visual "spotlight" effect was introduced.

Casual Listener

  Anyone know when an update to resolve this is happening? Have reinstalled the app. Windows 10. Noticed this has been happening since that visual "spotlight" effect was introduced. &nbs...

IguanaSetup

Community Legend

941 Views

3 replies

0 likes

Windows
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  • 3 replies
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Spotify unable to connect to sonos on windows PC

Hi Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom of app ( i always thought this was a green dot??) Anyone got ...

Newbie

Hi   Seen loads of threads on this, re-authorize a/c, reset or switch off VPN, re-install etc etc none work on my PC (andriod phone perfect!) I get a blue dot over the devices icon at bottom o...

759 Views

0 replies

0 likes

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Turn off the spotlight

How do I turn off the highly annoying, blinking spotlight and who thought this was a good idea?

Casual Listener

How do I turn off the highly annoying, blinking spotlight and who thought this was a good idea?

MePenguin

Regular

1764 Views

3 replies

1 likes

Windows
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  • 1 likes

Lighter-weight Spotify Desktop App?

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into problems. It's probably more my computer than the applicati...

Casual Listener

Spotify is great, but for whatever reason, it seems to be causing my (Windows 10) computer problems. It's okay if I use it for a short amount of time, but if I forget to close it, I run into pro...

user-removed

Not applicable

1698 Views

1 replies

0 likes

Windows
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  • 1 replies
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Can no longer change the order of playlists (not songs) on Windows 10

I can no longer change the order of playlists (not songs) on Windows 10Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way they might have been frozen with a smart key or someth...

Casual Listener

I can no longer change the order of playlists (not songs) on Windows 10 Up until today I could always drag the order of my playlists and folders and all of a sudden they are locked. Is there a way t...

554 Views

0 replies

0 likes

Windows
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Cannot add songs from a OneDrive folder

Spotify cannot read files (local files) from OneDrive folder. It used to work and it's still working with other folders (e.g. DropBox) but not OneDrive. It has stopped working for a few weeks now. The songs imported earlier are still there but new fi...

Regular

Spotify cannot read files (local files) from OneDrive folder. It used to work and it's still working with other folders (e.g. DropBox) but not OneDrive. It has stopped working for a few weeks now. Th...

bartm

Casual Listener

4321 Views

11 replies

12 likes

Windows
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  • 11 replies
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No Results Found when searching full artist name

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the case in correctly the artist does show up. This is no...

Newbie

If I type in an artist's full name in lower case I receive a "No Results Found" error message. If I leave off just one letter at the end I get plenty of results that match correctly. If I type the ca...

2217 Views

0 replies

6 likes

Windows
  • 2217 Views
  • 0 replies
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Song Radio Glitch if you thumbs down and then seek

Scenario:Using windows spotify app playing music from a song radio with the song list of the song radio station displayed.Steps:Thumbs down song/s to remove them from the radioThen seek position in the currently playing song and the removed songs re ...

Newbie

Scenario: Using windows spotify app playing music from a song radio with the song list of the song radio station displayed. Steps: Thumbs down song/s to remove them from the radio Then ...

312 Views

0 replies

0 likes

Windows
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Desktop App does not connect at work. Possible Proxy issue?

I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying,"Service is temporarily unavaiable, please try again later. (Error...

Casual Listener

I've been having issues connecting to the Desktop App for a few months now.. I'm not sure exactly the issue but when I try to login I get a message in a red box below the login saying, "Service is...

iggyelena

Casual Listener

857 Views

2 replies

0 likes

Windows
  • 857 Views
  • 2 replies
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how do i have songs play with associated video or current artist artwork, like groove

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could select option to enable playback of song associated music v...

Regular

I'm coming to spotify from having always been on zune -> xbox music -> groove music subscription. One of the best features of the groove music app both on desktop and xbox was that you could se...

507 Views

0 replies

0 likes

Web Player
Windows
  • 507 Views
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Spotify Global Hotkeys not working for administrative privileges.

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help! For instance: When I set spotify to have admin priviledges it makes global hotkeys not working like play, pause, next, p...

Newbie

When I set any app to have administrative privileges the hotkeys wont work, I am unsure how to fix and would appreciate any help!   For instance: When I set spotify to have admin priviledges i...

517 Views

0 replies

0 likes

Windows
  • 517 Views
  • 0 replies
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Shuffle only plays 7 different artists (100's of artists in playlist)

This only happens when I am casting to another device. Very annoying.Any suggestions on how to fix would be appreciated. I can provide video example if desired.

Casual Listener

This only happens when I am casting to another device. Very annoying. Any suggestions on how to fix would be appreciated.   I can provide video example if desired.

345 Views

0 replies

0 likes

Windows
  • 345 Views
  • 0 replies
  • 0 likes