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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81357 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777896 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18496 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2818 Views

0 replies

4 likes

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Is it possible to replace local songs with their Spotify counterparts automatically?

Hello, recently I have started using Spotify as I really like the idea of having an online library of my music. Before I used to download music using the 'youtube to mp3 converter' or just bought music directly from the artists. I have just imported ...

Newbie

Hello, recently I have started using Spotify as I really like the idea of having an online library of my music. Before I used to download music using the 'youtube to mp3 converter' or just bought mus...

362 Views

0 replies

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It won't play

I'm sorry, I don't have a better subject for this.Just installed Spotify on my desktop. I'm logged in. I have internet connection. But when I want to play a song a get a message that the song isn't available. And when I try to play radio I can see th...

Casual Listener

I'm sorry, I don't have a better subject for this. Just installed Spotify on my desktop. I'm logged in. I have internet connection. But when I want to play a song a get a message that the song isn't...

Nicesandra

Casual Listener

379 Views

1 replies

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jijjjj

spotify music? 

Newbie

spotify music? 

491 Views

0 replies

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Fenêtre intempestive lors du démarrage de sportify.

Bonjour,Dés que j'ouvre spotify sur mon ordinateur (windows 10 à jour) j'ai une fenetre qui provient se Spotify.exe - Pas de disque et qui dit : "Il n'y a pas de disque dans le lecteur. Insérer un disque dans le lecteur F:" Je dois plusieurs fois fai...

Casual Listener

Bonjour, Dés que j'ouvre spotify sur mon ordinateur (windows 10 à jour) j'ai une fenetre qui provient se Spotify.exe - Pas de disque et qui dit : "Il n'y a pas de disque dans le lecteur. Insérer un ...

natoil12121965

Newbie

1332 Views

3 replies

2 likes

Windows
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Song History

Hello, I cant seem to access my song history. I cant find the play queue button on the web browser. any help would be appreaciated.

Newbie

Hello, I cant seem to access my song history. I cant find the play queue button on the web browser. any help would be appreaciated.

IguanaSetup

Community Legend

514 Views

1 replies

0 likes

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Lost All Songs in Your Library

Hello, I noticed today that I lost all the songs I have saved over the past few months. I do not own another account, so it is not a log in issue. My daily mixes still reflect on the songs I have saved in the past as well. I also tried reinstalling t...

Casual Listener

Hello,   I noticed today that I lost all the songs I have saved over the past few months. I do not own another account, so it is not a log in issue. My daily mixes still reflect on the songs I...

278 Views

0 replies

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Solved!! Liked from Radio playlist is missing

Hello, Spotify Community. Few days ago i removed my "Liked from Radio" playlist and same one from my friend, just wanted to clean up all the songs and get new. But now, when i'm trying to like any song from Radio, it shows me that song was added to p...

Visitor

Hello, Spotify Community.    Few days ago i removed my "Liked from Radio" playlist and same one from my friend, just wanted to clean up all the songs and get new. But now, when i'm tryi...

LeChez

Casual Listener

6297 Views

7 replies

0 likes

Windows
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Friends listening to music

I cannot see what my friend is listening to. I am following her on Spotify and she is following me too. She does not keep the private or offline mode on. I can see what my other friends are listening to but not hers. But she can see what I am listeni...

Casual Listener

I cannot see what my friend is listening to. I am following her on Spotify and she is following me too. She does not keep the private or offline mode on. I can see what my other friends are listening...

543 Views

0 replies

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Unable to keep private playlist private

I make my playlist private but it turns it into a public playlist. Why can it not stay private?

Casual Listener

I make my playlist private but it turns it into a public playlist. Why can it not stay private?

374 Views

0 replies

1 likes

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Some of the playlists can't be selected when choosing "Add to playlist"

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only shows 6 options. And I have way more playlists than 6. ...

Casual Listener

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only show...

guzmo

Casual Listener

633 Views

3 replies

1 likes

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Error 408 - Can't login even though I'm in the same country

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second account on Facebook, so it's not a multiple account issue...

Newbie

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second accoun...

358 Views

0 replies

0 likes

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error code 18

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify. It leaves too much **bleep** and you will be left in no man's land, unable to install OR unistall. Use Revo THEN reinstall. If t...

Newbie

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify.  It leaves too much **bleep** and you will be left in no man's land, una...

490 Views

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Processing/CPU issue

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started deliberately downgrading the software, mainly because ...

Newbie

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started del...

535 Views

0 replies

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Spotify won't connect

I haven''t found a solution to this.A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start browsing and everything works lika a charm onlie...ex...

Newbie

I haven''t found a solution to this. A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start ...

582 Views

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Cover art

I cant seem to customise my cover art to just one picture.The saved picture/pictures to my laptop are the correct format and size but everytime I put the image on the playlist and click save, nothing chnages.Please help.

Newbie

I cant seem to customise my cover art to just one picture. The saved picture/pictures to my laptop are the correct format and size but everytime I  put the image on the playlist and click save...

348 Views

0 replies

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My playlists don't come up when I try to add a song to a playlist

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but only ''New Playlist'' comes up. It's really frustrat...

Visitor

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but o...

319 Views

0 replies

0 likes

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Solved!! Shuffle mode won't shuffle from the whole playlist.

Hello! I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell. The problem is that when I have Shuffle mode activated, it doesn't shuffle from my entire playlist. I only...

Casual Listener

Hello!  I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell.   The problem is that when I have Shuff...

Siilverstar

Casual Listener

41143 Views

2 replies

4 likes

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Account Management Not working on Internet Explorer 11

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome.I can manage, but just thought you should know.Also, as a paying customer, why don't you have a support email address?

Regular

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome. I can manage, but just thought you should know. Also, as a payin...

441 Views

0 replies

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