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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2033 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150214 Views

83 replies

27 likes

  • 150214 Views
  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138062 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11269 Views

1 replies

6 likes

  • 11269 Views
  • 1 replies
  • 6 likes

Local Files Not Indexing in Spotify Windows Desktop App

Hi, On 2 separate machines, my local files are not indexing. In some cases it sees SOME of the files but refuses to index them all. On another machine, it seems to not index ANY local files at all even though I put in multiple directories. Any tips o...

Casual Listener

Hi, On 2 separate machines, my local files are not indexing.  In some cases it sees SOME of the files but refuses to index them all.  On another machine, it seems to not index ANY local fil...

482 Views

0 replies

0 likes

Windows
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Solved!! Spotify keeps connecting to other devices that are not mine. Should I worry?

This happened the other day and it happened again a few minutes ago. My spotify shows the "Playing on X device" green bar at the bottom and starts playing music that is not anything I listen to. The devices are not something I have and use as well. I...

Casual Listener

This happened the other day and it happened again a few minutes ago. My spotify shows the "Playing on X device" green bar at the bottom and starts playing music that is not anything I listen to. The ...

IguanaSetup

Community Legend

138057 Views

3 replies

2 likes

Web Player
Windows
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  • 3 replies
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PC <-> Mobile sync of off line playlists.

Hello,Syncing of Playlists work just fine, but my question is whether syncing of musical data is supposed to work as well, so as to not use the dataplan to download the music twice, once it's been downloaded to either of the two, i.e., either the des...

Regular

Hello, Syncing of Playlists work just fine, but my question is whether syncing of musical data is supposed to work as well, so as to not use the dataplan to download the music twice, once it's been ...

Chaustemplea

Regular

733 Views

1 replies

0 likes

Windows
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Solved!! "This song is not available." On PC app not mobile app.

Howdy, There are a few songs under the artist "Pretty Lights" which exhibit the following problem. The songs appear present in the artist library and can be played on my mobile device, although these songs cannot be played on my PC. I receive the fol...

Casual Listener

Howdy,   There are a few songs under the artist "Pretty Lights" which exhibit the following problem.  The songs appear present in the artist library and can be played on my mobile de...

TGleditsch

Casual Listener

949 Views

2 replies

0 likes

Windows
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Browser vs. Desktop --- Desktop playing wrong track.

Hi there, The browser versions of these two songs are correct:https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIushttps://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P But the desktop version is incorrect. It takes the tracks from a different album ...

Casual Listener

Hi there,    The browser versions of these two songs are correct: https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIus https://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P   Bu...

335 Views

0 replies

0 likes

Windows
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Repeating windows error sound on start up of spotify, no content loads.

Hi, Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound.Task Manager shows two/three instances of spotify.exe and sp...

Newbie

Hi,   Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound....

Sebasty

Community Legend

1151 Views

1 replies

0 likes

Windows
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Transfer Playlist and ownership

Hello, I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the problem is, I can not change the playlist after pasting it. I have a...

Casual Listener

Hello,  I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the probl...

tobias05

Casual Listener

1872 Views

2 replies

0 likes

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downloading the app onto my dell computer.

I keep getting an error message stating spotify is running but I don't know where as I have closed it on my laptop. Any suggestions?

Casual Listener

I keep getting an error message stating spotify is running but I don't know where as I have closed it on my laptop.  Any suggestions?

BobFaust

Casual Listener

1499 Views

2 replies

0 likes

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Where can I find all the songs that I liked?

I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.

Newbie

I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.

jyf15

Newbie

4319 Views

3 replies

2 likes

Windows
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  • 3 replies
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No puedo descargar MIS canciones guardadas

Hola, la verdad no se si nunca se ha podido o es problema mio, pero no me aparece el boton "descargar" arriba en MIS canciones en la app de PC. Al parecer solo puedo guardarlas en playlist.

Newbie

Hola, la verdad no se si nunca se ha podido o es problema mio, pero no me aparece el boton "descargar" arriba en MIS canciones en la app de PC. Al parecer solo puedo guardarlas en playlist.

hachikomenera

Newbie

1861 Views

1 replies

1 likes

  • 1861 Views
  • 1 replies
  • 1 likes

Crackling when using Windowns 10 app through bluetooth speaker

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback. I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do I have it when I use the web player.

Newbie

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback.  I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do...

334 Views

0 replies

0 likes

Windows
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Delayed Playback

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part again. On my phone there is no problem.

Casual Listener

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part agai...

519 Views

0 replies

0 likes

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Spotify app for Windows 10 -Desktop

24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update. The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playing on both the desktop app, and the web browser. I also c...

Casual Listener

24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update.  The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playi...

Greenspaces0420

Casual Listener

499 Views

1 replies

0 likes

Windows
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[BUG] sound changes on it self

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows here is what it looks like : https://www.youtube.com/watch?v=qFn-OmDk-sk

Newbie

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows   here is what it looks like : https://www.you...

1195 Views

0 replies

0 likes

Windows
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Çalma listesi

çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?

Newbie

çalma listemdeki şarkıların sıralamasını değiştirmek istiyorum en üstte ilk eklediğim şarkılar çıkıyor. Son eklediğim şarkılar çıkmasını istiyorum telefonumdan yaptım fakat bilgisayardan bulamadım?

449 Views

0 replies

0 likes

Windows
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HALP: Add Me to the Queue of People Who Don't Understand the Queue

OK, I think I have some idea of how to use the queue feature, but here's where I run into problems: Let's say I have a queue of a 3 or 4 albums and it's midway through. Suddenly, I get into a different mood and want to hear a different sort of music ...

Casual Listener

OK, I think I have some idea of how to use the queue feature, but here's where I run into problems:   Let's say I have a queue of a 3 or 4 albums and it's midway through. Suddenly, I get ...

WriterDreamer

Regular

1265 Views

4 replies

4 likes

Windows
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  • 4 likes

Crashing when using bluetooth 4

I have a bluetooth 4 headset that I connect both to my laptop and to my cell phone simultaniously. If the phone rings and I answer using the headset, then spotify randomly crashes . It stops responding so badly that I have to kill it through the task...

Newbie

I have a bluetooth 4 headset that I connect both to my laptop and to my cell phone simultaniously.   If the phone rings and I answer using the headset, then spotify randomly crashes . It stops...

480 Views

0 replies

0 likes

  • 480 Views
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Windows Unable to play current song

Using Windows desktop player and am routinely told that Spotify cannot play current song about 6-7 seconds into the song. Ive tried all the other troubleshooting for this issue:Logged out of everywhereReinstalled fresh apprebooted computermessed with...

Casual Listener

Using Windows desktop player and am routinely told that Spotify cannot play current song about 6-7 seconds into the song.  Ive tried all the other troubleshooting for this issue: Logged out of...

mdavis6

Casual Listener

915 Views

2 replies

1 likes

Windows
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  • 2 replies
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Solved!! Pixelated window on Windows 7

Bug started happening this morning. Even after I restart the application, it reverts to this highly pixelated view. How can I report this bug? Please advise.

Regular

Bug started happening this morning. Even after I restart the application, it reverts to this highly pixelated view. How can I report this bug? Please advise.  

sotti

Regular

2824 Views

11 replies

0 likes

Windows
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HElp with Ariana Granade concerts live in ohio

I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys

Music Fan

I don't knbow hwere to buy tickets for ariana live concerts and where they do happen..please help ,me guys

705 Views

0 replies

0 likes

Mac
Windows
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