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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150806 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138817 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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Cant launch spotify

I am running on windows 10 and the app says that the windows store version is installed even though it isn't installed. plz help

Newbie

I am running on windows 10 and the app says that the windows store version is installed even though it isn't installed. plz help

426 Views

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Windows
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Weird bug with Foo Fighters songs

Hey, this is literally the weirdest bug I have ever come across. When I play a Foo Fighters song on my PC (Premium by the way), for example Walk from the album Wasting Light, it plays normally for 40 seconds. But then, it skips a couple of times and ...

Regular

Hey, this is literally the weirdest bug I have ever come across. When I play a Foo Fighters song on my PC (Premium by the way), for example Walk from the album Wasting Light, it plays normally for 40...

jrubensco

Regular

1563 Views

9 replies

0 likes

Windows
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My playlist sometimos don’t charge

Since i update my playlist sometimes dont charge when i have no wifi.i have a premium plan. What can i do?

Newbie

Since i update my playlist sometimes dont charge when i have no wifi. i have a premium plan. What can i do?

389 Views

0 replies

0 likes

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Dragging songs to the end of the queue makes them disappear

DemoSee https://youtu.be/Rnju1ly3HNoSteps to reproduceStart playing an albumSelect another album, right click it and choose: "Add to Queue"Open the QueueSelect all songs of the just queued albumDrag them to the end of the queueExpected BehaviourThe s...

Newbie

Demo See https://youtu.be/Rnju1ly3HNo Steps to reproduce Start playing an album Select another album, right click it and choose: "Add to Queue" Open the Queue Select all songs of the ju...

wickeddoc

Newbie

546 Views

1 replies

2 likes

Windows
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Spotify stopped posting the music I'm listing to on Facebook

Hello, Ever since Septmeber, Spotify has stopped displaying the music I'm listeing to on Facebook. How can I fix this? Thanks!

Casual Listener

Hello,    Ever since Septmeber, Spotify has stopped displaying the music I'm listeing to on Facebook. How can I fix this?   Thanks!

Bettyg526

Casual Listener

622 Views

2 replies

0 likes

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Lost around 400 playlist subscribers in less than a day. What's the issue?

Hi there, I've lost around 400 subscribers on one of my public playlists over the last 24 hours. When I woke up today they were already gone. As you can tell by another thread over here (https://community.spotify.com/t5/Desktop-Mac/One-of-my-playlist...

Music Fan

Hi there,   I've lost around 400 subscribers on one of my public playlists over the last 24 hours. When I woke up today they were already gone. As you can tell by another thread over here (htt...

591 Views

0 replies

1 likes

Windows
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Local Files Not Indexing in Spotify Windows Desktop App

Hi, On 2 separate machines, my local files are not indexing. In some cases it sees SOME of the files but refuses to index them all. On another machine, it seems to not index ANY local files at all even though I put in multiple directories. Any tips o...

Casual Listener

Hi, On 2 separate machines, my local files are not indexing.  In some cases it sees SOME of the files but refuses to index them all.  On another machine, it seems to not index ANY local fil...

482 Views

0 replies

0 likes

Windows
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Solved!! Spotify keeps connecting to other devices that are not mine. Should I worry?

This happened the other day and it happened again a few minutes ago. My spotify shows the "Playing on X device" green bar at the bottom and starts playing music that is not anything I listen to. The devices are not something I have and use as well. I...

Casual Listener

This happened the other day and it happened again a few minutes ago. My spotify shows the "Playing on X device" green bar at the bottom and starts playing music that is not anything I listen to. The ...

IguanaSetup

Community Legend

138120 Views

3 replies

2 likes

Web Player
Windows
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PC <-> Mobile sync of off line playlists.

Hello,Syncing of Playlists work just fine, but my question is whether syncing of musical data is supposed to work as well, so as to not use the dataplan to download the music twice, once it's been downloaded to either of the two, i.e., either the des...

Regular

Hello, Syncing of Playlists work just fine, but my question is whether syncing of musical data is supposed to work as well, so as to not use the dataplan to download the music twice, once it's been ...

Chaustemplea

Regular

733 Views

1 replies

0 likes

Windows
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Solved!! "This song is not available." On PC app not mobile app.

Howdy, There are a few songs under the artist "Pretty Lights" which exhibit the following problem. The songs appear present in the artist library and can be played on my mobile device, although these songs cannot be played on my PC. I receive the fol...

Casual Listener

Howdy,   There are a few songs under the artist "Pretty Lights" which exhibit the following problem.  The songs appear present in the artist library and can be played on my mobile de...

TGleditsch

Casual Listener

949 Views

2 replies

0 likes

Windows
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Browser vs. Desktop --- Desktop playing wrong track.

Hi there, The browser versions of these two songs are correct:https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIushttps://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P But the desktop version is incorrect. It takes the tracks from a different album ...

Casual Listener

Hi there,    The browser versions of these two songs are correct: https://open.spotify.com/track/75Gfro4pVDkteRrJrfVIus https://open.spotify.com/track/7AiaYD0TxFJRrRBUdOOn6P   Bu...

335 Views

0 replies

0 likes

Windows
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Repeating windows error sound on start up of spotify, no content loads.

Hi, Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound.Task Manager shows two/three instances of spotify.exe and sp...

Newbie

Hi,   Upon starting spotify the interface appears - i get the top menus (file, edit, view) but a black screen below it - no side bar or content, and a continuous repeating windows error sound....

Sebasty

Community Legend

1151 Views

1 replies

0 likes

Windows
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Transfer Playlist and ownership

Hello, I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the problem is, I can not change the playlist after pasting it. I have a...

Casual Listener

Hello,  I want to transfer my playlist to my new account. I tried to copy the playlist to the desktop, logged out, logged in with new account and paste it to the new account. But the probl...

tobias05

Casual Listener

1878 Views

2 replies

0 likes

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downloading the app onto my dell computer.

I keep getting an error message stating spotify is running but I don't know where as I have closed it on my laptop. Any suggestions?

Casual Listener

I keep getting an error message stating spotify is running but I don't know where as I have closed it on my laptop.  Any suggestions?

BobFaust

Casual Listener

1506 Views

2 replies

0 likes

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Where can I find all the songs that I liked?

I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.

Newbie

I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.

jyf15

Newbie

4320 Views

3 replies

2 likes

Windows
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No puedo descargar MIS canciones guardadas

Hola, la verdad no se si nunca se ha podido o es problema mio, pero no me aparece el boton "descargar" arriba en MIS canciones en la app de PC. Al parecer solo puedo guardarlas en playlist.

Newbie

Hola, la verdad no se si nunca se ha podido o es problema mio, pero no me aparece el boton "descargar" arriba en MIS canciones en la app de PC. Al parecer solo puedo guardarlas en playlist.

hachikomenera

Newbie

1861 Views

1 replies

1 likes

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Crackling when using Windowns 10 app through bluetooth speaker

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback. I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do I have it when I use the web player.

Newbie

When I am playing music through the app on a bluetooth speaker I get crackling/choppy playback.  I dont have this issue when I plug in the same speaker through USB or a headphone jack, nor do...

334 Views

0 replies

0 likes

Windows
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Delayed Playback

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part again. On my phone there is no problem.

Casual Listener

When I listen to Spotify on my laptop, there has now been a few second delay before a new song starts It will start playing the song and then stop for a few seconds and then replay the same part agai...

522 Views

0 replies

0 likes

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Spotify app for Windows 10 -Desktop

24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update. The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playing on both the desktop app, and the web browser. I also c...

Casual Listener

24bit 96k is my sound settings spotify desktop app refuses to use HDMI since last update.  The web browser-player will utilize HDMI connection for output. My mobile will pick up that it is playi...

Greenspaces0420

Casual Listener

502 Views

1 replies

0 likes

Windows
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[BUG] sound changes on it self

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows here is what it looks like : https://www.youtube.com/watch?v=qFn-OmDk-sk

Newbie

so at my work we have this weird bug I think is comming from spotify but basicly when the volume goes up in the song it goes down on windows   here is what it looks like : https://www.you...

1195 Views

0 replies

0 likes

Windows
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