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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84254 Views

40 replies

68 likes

  • 84254 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798955 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24674 Views

26 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

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Static and pausing during one song in particular

I only have this issue when listening to Cows - Terrifique. I have high quality enabled, and hardware acceleration turned off. I don't have this issue with any other songs.

Newbie

I only have this issue when listening to Cows - Terrifique. I have high quality enabled, and hardware acceleration turned off. I don't have this issue with any other songs.

350 Views

0 replies

0 likes

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Albums are disapearing from playlists, help!

There are albums that I've had saved in my playlists for months, if not years that are disappearing. Such albums include but are not limited to Chasing Safety's "Nomad", Halestorm's "ReAniMate 3.0: The Covers Ep", and a Soul Asylum album, of which at...

Regular

There are albums that I've had saved in my playlists for months, if not years that are disappearing. Such albums include but are not limited to Chasing Safety's "Nomad", Halestorm's "ReAniMate 3.0: T...

rckstr1123

Regular

498 Views

2 replies

0 likes

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What are the required cookies to get Account Overview working?

I block 3rd party cookies on my browser and I was adding my sister to the Spotify Premium for Family account and I kept getting an error until I allowed cookies and had to reload 3 times because new cookies kept popping up. The amount of 3rd party co...

Newbie

I block 3rd party cookies on my browser and I was adding my sister to the Spotify Premium for Family account and I kept getting an error until I allowed cookies and had to reload 3 times because new ...

533 Views

0 replies

0 likes

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Constant pausing

When I'm trying to listen to my music it pauses every few seconds and shows a banner that says Error: cannot play song at this time or something. This is really agrivating, does anyone have a solution.

Newbie

When I'm trying to listen to my music it pauses every few seconds and shows a banner that says Error: cannot play song at this time or something. This is really agrivating, does anyone have a solutio...

rckstr1123

Regular

414 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! WHERE DID THE FILES LAND ??

My first time use .. I downloaded the songs onto my hard drive, but don't know where they landed. Help please

Casual Listener

My first time use .. I downloaded the songs onto my hard drive, but don't know where they landed. Help please

Luke

Community Legend

930 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Spotify SUCKS!

Every time I have installed Spotify on my computer, it doesn't work. It skips songs, plays a whole 10 seconds, then switches to another song or it will just not play any sound but show the song like it is playing. I have done everything that has been...

Newbie

Every time I have installed Spotify on my computer, it doesn't work. It skips songs, plays a whole 10 seconds, then switches to another song or it will just not play any sound but show the song like ...

user-removed

Not applicable

8914 Views

8 replies

16 likes

Windows
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  • 8 replies
  • 16 likes

Browse page doesn't work

Hello, I got a problem. When i click browse option (I'm not sure about the translation. In polish language is "przegladaj") - that page, thats shows you music by your mood (hop-hop, rock, party etc.) there is an information "an erorr" and "page not f...

Newbie

Hello,   I got a problem. When i click browse option (I'm not sure about the translation. In polish language is "przegladaj") - that page, thats shows you music by your mood (hop-hop, rock, pa...

Luke

Community Legend

1674 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify & Airfoil

Hi, I'm trying to use Airfoil with Spotify. I'm required to set the spotify app as source, however I cannot locate it anywhere on my laptop... I'm running windows 10. When I search for spotify in explorer I can't find it anywhere... I need an .exe fi...

Newbie

Hi,   I'm trying to use Airfoil with Spotify. I'm required to set the spotify app as source, however I cannot locate it anywhere on my laptop... I'm running windows 10. When I search for spoti...

nath0r

Casual Listener

2442 Views

1 replies

1 likes

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  • 1 replies
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AKER release firewall

What IP's and Ports have to release, for windows application to work? thank you

Newbie

What IP's and Ports have to release, for windows application to work?   thank you

364 Views

0 replies

0 likes

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Problemas al reproducir musica

Llevo unas semanas en las que al reproducir cualquier lista o disco, me reproduce solo unos segundos de la cancion y me salta a la siguiente, haciendo exactamente lo mismo. He probado a cerrar la aplicacion en el ordenador y otros dispositivos y el p...

Newbie

Llevo unas semanas en las que al reproducir cualquier lista o disco, me reproduce solo unos segundos de la cancion y me salta a la siguiente, haciendo exactamente lo mismo. He probado a cerrar la apl...

516 Views

0 replies

1 likes

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Downloading playlist to desktop

When you've download a playlist to a computer is the song streamed if you're still connected to the Internet? I would like to download the songs and play them from my computer to save bandwidth.

Newbie

When you've download a playlist to a computer is the song streamed if you're still connected to the Internet? I would like to download the songs and play them from my computer to save bandwidth.

NormF

Casual Listener

756 Views

2 replies

0 likes

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  • 2 replies
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Spotify Window does not maximize properly

When maximizing the Spotifiy window its content does not maximize properly to the rest of the screen.When I'm using spotify in a window it is working until a certain kind of resolution. (which is not known)I'm using a resolution of 2560x1440 on my pr...

Casual Listener

  When maximizing the Spotifiy window its content does not maximize properly to the rest of the screen. When I'm using spotify in a window it is working until a certain kind of resolution. (wh...

Ianuarius

Gig Goer

4891 Views

7 replies

9 likes

Windows
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  • 7 replies
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Superuser Contribution New version of Spotify showing playlists that are not mine

Hi everyone This is really strange, I have a Premium account (not that it matters I geuss) and I just logged in on a personal computer on which I haven't used Spotify in a few months. I just started it, it updated and all my playlists are gone.What's...

Regular

Hi everyone   This is really strange, I have a Premium account (not that it matters I geuss) and I just logged in on a personal computer on which I haven't used Spotify in a few months. I...

surfm0nk

Regular

4336 Views

14 replies

1 likes

Windows
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  • 14 replies
  • 1 likes

Desktop Queue

whats the fastest way to add a song to your spotfiy queue on desktop? 

Casual Listener

whats the fastest way to add a song to your spotfiy queue on desktop? 

MattSuda

Spotify Star

821 Views

1 replies

0 likes

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Graphical Issue

For some reason when I open spotify on my Windows 10 PC I always see this. Can not figure it out to save my life. Any help would be great.

Newbie

For some reason when I open spotify on my Windows 10 PC I always see this. Can not figure it out to save my life. Any help would be great.

IguanaSetup

Community Legend

389 Views

1 replies

0 likes

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  • 1 replies
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Can't Change Cover Image

For some reason, when I try to change the cover picture for one of my playlists, it won't let me. It keeps saying that the images I try using are 'too small' and that I need to use a 300x300. I've been trying to upload a 300x300 picture I have, and e...

Newbie

For some reason, when I try to change the cover picture for one of my playlists, it won't let me. It keeps saying that the images I try using are 'too small' and that I need to use a 300x300. I've be...

Radkrys

Newbie

4213 Views

3 replies

1 likes

Windows
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  • 3 replies
  • 1 likes

Sound fluctuating over HDMI but not over auxillary or USB

I recently started having the infamous flucuation issue but not over my headphones (what I normally use). I have my PC connected to my TV in my bedroom for when I feel like listening to music or watching youtube or the likes as I don't actually own c...

Newbie

I recently started having the infamous flucuation issue but not over my headphones (what I normally use). I have my PC connected to my TV in my bedroom for when I feel like listening to music or watc...

493 Views

0 replies

1 likes

  • 493 Views
  • 0 replies
  • 1 likes

CPU Usage Spike from Dragging the Mouse over Spotify

I noticed that the highlighting of songs when the mouse is moving over them was pretty laggy. Turns out Spotify saturates an entire core on my i5-3330 whenever I'm moving the mouse over songs faster than two per second. Surely highlighting song title...

Visitor

I noticed that the highlighting of songs when the mouse is moving over them was pretty laggy. Turns out Spotify saturates an entire core on my i5-3330 whenever I'm moving the mouse over songs faster ...

365 Views

0 replies

0 likes

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  • 0 replies
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Spotify stops playing the moment I turn off the screen

Hi there,I've got a problem with my desktop PC and Spotify. My PC is connected to my TV because I use it as a multimedia station. So my TV is my normal screen. No problem playing music via Spotify then. But the moment I turn off the TV/Screen the mus...

Newbie

Hi there, I've got a problem with my desktop PC and Spotify. My PC is connected to my TV because I use it as a multimedia station. So my TV is my normal screen. No problem playing music via Spotify ...

398 Views

0 replies

1 likes

  • 398 Views
  • 0 replies
  • 1 likes