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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1699 Views

0 replies

2 likes

  • 1699 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145781 Views

83 replies

27 likes

  • 145781 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130755 Views

294 replies

22 likes

  • 130755 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10991 Views

1 replies

6 likes

  • 10991 Views
  • 1 replies
  • 6 likes

Why and what does spotify upload when I switch back from offline mode?

Every time i switch back from offline mode spotify starts uploading. It uploads quite a lot, around 5 MB I think. And no, that isn't much compared to a lot of things, but i can't understand why spotify would need to upload any more than a few kbs. We...

Newbie

Every time i switch back from offline mode spotify starts uploading. It uploads quite a lot, around 5 MB I think. And no, that isn't much compared to a lot of things, but i can't understand why ...

404 Views

0 replies

0 likes

Windows
  • 404 Views
  • 0 replies
  • 0 likes

Randomly pausing and skipping

Whenever I play spotify on my windows computer (work computer), it either skips 5 songs or doesn't play music entirely. Refreshing the page doesn't work and I've logged out and logged back in. I don't have any issues on my iphone.

Newbie

Whenever I play spotify on my windows computer (work computer), it either skips 5 songs or doesn't play music entirely. Refreshing the page doesn't work and I've logged out and logged back in. I don'...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Like/Dislike column

Hi!I have seen a column on my friend's desktop, where he can tell spotify he likes or dislikes certain songs. This is a feature I know is not accross all accounts, but I would really like to have it on mine.Since the last couple weeks, some type of m...

Newbie

Hi! I have seen a column on my friend's desktop, where he can tell spotify he likes or dislikes certain songs. This is a feature I know is not accross all accounts, but I would really like to have...

609 Views

0 replies

0 likes

Windows
  • 609 Views
  • 0 replies
  • 0 likes

Listen musics while stream on Youtube

Hello good afternoon,I wonder if there are any restrictions on listening to my songs on Spotify while I'm doing a livestream on Youtube?I have a game channel, and I like to listening musics, so I would like to know if there is any problem in listenin...

Newbie

Hello good afternoon, I wonder if there are any restrictions on listening to my songs on Spotify while I'm doing a livestream on Youtube? I have a game channel, and I like to listening musics, so I...

phan_times

Community Legend

4598 Views

2 replies

0 likes

  • 4598 Views
  • 2 replies
  • 0 likes

Playlist not showing up

Please help! My playlist has been public for a while & not had this problem up until a couple of days ago.. I was trying to find my playlist from my partners spotify but it wasn't showing up on my profiles public playlists? i have also asked another ...

Newbie

Please help! My playlist has been public for a while & not had this problem up until a couple of days ago.. I was trying to find my playlist from my partners spotify but it wasn't showing up on m...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Music doing weird noises

When playing music it makes weird noises not like stuttering but like you re connecting your headphones while listening. No its not my speakers problem cause it doesnt make this noise in youtube, spotify, crunchyroll whatever. Yes i tried disabling h...

Casual Listener

When playing music it makes weird noises not like stuttering but like you re connecting your headphones while listening.    No its not my speakers problem cause it doesnt make this noise ...

Sebasty

Community Legend

1111 Views

3 replies

0 likes

  • 1111 Views
  • 3 replies
  • 0 likes

dooesnt work volume control

my phone connect pc but dooesnt work volume control in 3 days ! (im premium user)

Casual Listener

my phone connect pc but dooesnt work volume control in 3 days ! (im premium user)

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Weird white overlays?

I've been having some weird white overlays on buttons among other things in the spotify client and don't know how to fix it.(see attached)

Casual Listener

I've been having some weird white overlays on buttons among other things in the spotify client and don't know how to fix it. (see attached)

owei

Casual Listener

866 Views

4 replies

0 likes

Windows
  • 866 Views
  • 4 replies
  • 0 likes

Spotify using wrong meta-data

Using windows 10 I was playing around with the details of my local files, I added titles to them before realizing that Spotify used that as a substitute for the name, so I deleted the titles and it continued to ignore the name and left me with a bunc...

Newbie

Using windows 10   I was playing around with the details of my local files, I added titles to them before realizing that Spotify used that as a substitute for the name, so I deleted the titles...

IguanaSetup

Community Legend

582 Views

1 replies

0 likes

Windows
  • 582 Views
  • 1 replies
  • 0 likes

Able to add music from "Songs" to its own playlist

I would love to see a feature where I can add all my music from "Songs" to its own playlist.

Newbie

I would love to see a feature where I can add all my music from "Songs"  to its own playlist.

Bittencourt

Spotify Star

745 Views

2 replies

0 likes

Mac
Web Player
Windows
  • 745 Views
  • 2 replies
  • 0 likes

Spotify fails to go fullscreen on bigger screen

My main screen is one connected to my laptop, yet spotify opens by default on laptop screen and blocks fullscreen when moved to external monitor.

Newbie

My main screen is one connected to my laptop, yet spotify opens by default on laptop screen and blocks fullscreen when moved to external monitor.

Jekku

Regular

553 Views

2 replies

1 likes

Windows
  • 553 Views
  • 2 replies
  • 1 likes

Solved!! Cannot use local files

I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it and it still won't work

Regular

I have a folder on my desktop for music i would like to add to spotify. Now when i have it selected in my preferences it still won't show up. I downloaded it from google, disabled the security on it ...

folkfriend

Casual Listener

19932 Views

8 replies

0 likes

  • 19932 Views
  • 8 replies
  • 0 likes

Desktop Display

Just purchased a new PC with Windows 10 and want to have the Spotify icon permanently shown on my desktop display. I managed to somehow do that with my old PC but don't recall how I accomplished it. Any suggestions?

Music Fan

Just purchased a new PC with Windows 10 and want to have the Spotify icon permanently shown on my desktop display. I managed to somehow do that with my old PC but don't recall how I accomplished it. ...

Sebasty

Community Legend

40642 Views

3 replies

1 likes

Windows
  • 40642 Views
  • 3 replies
  • 1 likes

How to disable the pop up website oh Spotify?

Whenever I turn on my laptop, it always pop up a website from my browser saying "log in spotify", and I don't reallyt like that.Is there any way to disable that?Or it would be better if I simply uninstall the app?

Newbie

Whenever I turn on my laptop, it always pop up a website from my browser saying "log in spotify", and I don't reallyt like that.Is there any way to disable that?Or it would be better if I simply unin...

IguanaSetup

Community Legend

2470 Views

1 replies

0 likes

  • 2470 Views
  • 1 replies
  • 0 likes

Unable to download songs from "my library" in windows version

Just installed spotify in my PC, and when I open the folder "songs" under the tab "your library" (where I always save my favourite songs for convenience sake) I am unable to locate the download button. I have to move the songs to a particular playlis...

Newbie

Just installed spotify in my PC, and when I open the folder "songs" under the tab "your library" (where I always save my favourite songs for convenience sake) I am unable to locate the download butto...

mikhaelroda

Casual Listener

668 Views

1 replies

4 likes

Windows
  • 668 Views
  • 1 replies
  • 4 likes

The Web Interface is unusable, Windows interface is unusable

I cannot use either the Web Interface or the Windows 10 app interface. They only present large icon pictures of 'My Albums'. I cant see them all on one page or in folders/files etc. This is total **bleep**. I cannot believe how dumbed down the design...

Music Fan

I cannot use either the Web Interface or the Windows 10 app interface. They only present large icon pictures of 'My Albums'.  I cant see them all on one page or in folders/files etc. This is to...

707 Views

0 replies

0 likes

Web Player
Windows
  • 707 Views
  • 0 replies
  • 0 likes

Differenti numeri di playlist da Spotify Web alle applicazioni sia su Pc che Smartphone

Buongiorno, ho notato una cosa e mi servirebbe una spiegazione gentilmente: il profilo di Spotify sulla sua app è diverso se aperto tramite Spotify Web con l'applicazione, praticamente le playlist presenti su Spotify Web sono gargantuescamente maggio...

Newbie

Buongiorno, ho notato una cosa e mi servirebbe una spiegazione gentilmente: il profilo di Spotify sulla sua app è diverso se aperto tramite Spotify Web con l'applicazione, praticamente le playlist pr...

445 Views

0 replies

0 likes

Web Player
Windows
  • 445 Views
  • 0 replies
  • 0 likes

Changing the cover of currently played song to the playlist picture instead of the album's?

I'm pretty sure I made the title insanely complicated, but I think the pictures explain clearly what I mean. Is there any way to make it so that this cover: Displays as this cover: ?

Casual Listener

I'm pretty sure I made the title insanely complicated, but I think the pictures explain clearly what I mean. Is there any way to make it so that this cover:     Displays as this cove...

322 Views

0 replies

0 likes

Windows
  • 322 Views
  • 0 replies
  • 0 likes

When i open Spotify my ping goes skyhigh

A couple of days ago i've noticed that when i open Spotify's app my ping goest from 24ms to 6000 for less then a minute, then it goes back to normal. I've already tried to uninstall and reinstall the app but witohut fixing it. I've also disabled the ...

Casual Listener

A couple of days ago i've noticed that when i open Spotify's app my ping goest from 24ms to 6000 for less then a minute, then it goes back to normal. I've already tried to uninstall and reinstall the...

vanfront

Newbie

1094 Views

1 replies

1 likes

Windows
  • 1094 Views
  • 1 replies
  • 1 likes

Cant launch spotify

I am running on windows 10 and the app says that the windows store version is installed even though it isn't installed. plz help

Newbie

I am running on windows 10 and the app says that the windows store version is installed even though it isn't installed. plz help

414 Views

0 replies

0 likes

Windows
  • 414 Views
  • 0 replies
  • 0 likes