Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81234 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777173 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18361 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I have some problem on logining window spotify software. It says "Your country does not match the one set in your profile. To contuine to use UPDATE YOUR PROFILE or UPGRADE YOUR SPOTIFY ACCOUNT." , well i live in Taiwan but i use VPN to set my countr...
I have some problem on logining window spotify software. It says "Your country does not match the one set in your profile. To contuine to use UPDATE YOUR PROFILE or UPGRADE YOUR SPOTIFY ACCOUNT." , w...
579 Views
0 replies
0 likes
Hi,I've been adding some local files that aren't on spotify into my spotify playlist but when I do, it autocorrects to a different song by the same artist.I was adding a song called "Angel" (one that isn't on spotify) and it autocorrected the title t...
Hi, I've been adding some local files that aren't on spotify into my spotify playlist but when I do, it autocorrects to a different song by the same artist. I was adding a song called "Angel" (one ...
459 Views
0 replies
1 likes
I notice the spotify app is no longer available on I just suscribe for spotify music. So in the furture will the app be available again on roku.
I notice the spotify app is no longer available on I just suscribe for spotify music. So in the furture will the app be available again on roku.
427 Views
0 replies
3 likes
Hello, After the last update I can't drag&drop or even "ADD TO" anything to my playlists. (no 10.000 songs) There is some kind of playlists scanning or something because minute by minute more and more playlists are working as they should but I have m...
Hello, After the last update I can't drag&drop or even "ADD TO" anything to my playlists. (no 10.000 songs) There is some kind of playlists scanning or something because minute ...
Casual Listener
1535 Views
7 replies
2 likes
Is there a way on the web player to see the "more like" option of playlists previously played?
Is there a way on the web player to see the "more like" option of playlists previously played?
393 Views
0 replies
1 likes
Every time I try to open Spotify it opens and closes a few times and then completely lags the **bleep** out of my PC. I have uninstalled it throught deleting the App data (since it wouldn't uninstall by itself) but to no avail. At least I know now th...
Every time I try to open Spotify it opens and closes a few times and then completely lags the **bleep** out of my PC. I have uninstalled it throught deleting the App data (since it wouldn't uninstall...
455 Views
0 replies
0 likes
Hi there, Just wondering if I got this right. I read that you can "Like" tracks and that spotify will then play more tracks similar to the ones you "like" the problem is I can't find any like button in my desktop app. I have googled and searched ever...
Hi there, Just wondering if I got this right. I read that you can "Like" tracks and that spotify will then play more tracks similar to the ones you "like" the problem...
Casual Listener
42172 Views
20 replies
16 likes
Odd thing that just started happening on my laptop, I was playing songs from the 'Bass Face' playlist and whenever I select to play a song, or a song finishes and goes on to the next one it will more often than not start the song anywhere from 30 sec...
Odd thing that just started happening on my laptop, I was playing songs from the 'Bass Face' playlist and whenever I select to play a song, or a song finishes and goes on to the next one it will more...
Casual Listener
6382 Views
5 replies
10 likes
Hey Guys, I wanted to sync some local files from my pc to my phone, but the only message I get when I want to sync the files is "waiting for download". I already tried reinstalling the app and the pc client and turning off my firewall. Didn't work at...
Hey Guys, I wanted to sync some local files from my pc to my phone, but the only message I get when I want to sync the files is "waiting for download". I already tried reinstalling the app a...
Newbie
804 Views
1 replies
1 likes
Just doing a bit of housework... Can I add my "starred" song list to my saved songs and just get a single list? How's it done?
Just doing a bit of housework... Can I add my "starred" song list to my saved songs and just get a single list? How's it done?
354 Views
0 replies
0 likes
Hello, I have this problem with Spotify. As much as I love it, and stopped using my regular player cause of Spotify I'm recently experiencing a problem with starting Spotify and closing. I used program before but I switched to the one you can get fro...
Hello, I have this problem with Spotify. As much as I love it, and stopped using my regular player cause of Spotify I'm recently experiencing a problem with starting Spotify and closing. I used progr...
626 Views
0 replies
0 likes
Didn't see an option to delete.
Didn't see an option to delete.
360 Views
0 replies
0 likes
Have subscribed to premium which works fine on my devices but only the free version appears on laptop. Have reinstalled and logged in but still the same. Any ideas please?
Have subscribed to premium which works fine on my devices but only the free version appears on laptop. Have reinstalled and logged in but still the same. Any ideas please?
333 Views
0 replies
0 likes
I only have this issue when listening to Cows - Terrifique. I have high quality enabled, and hardware acceleration turned off. I don't have this issue with any other songs.
I only have this issue when listening to Cows - Terrifique. I have high quality enabled, and hardware acceleration turned off. I don't have this issue with any other songs.
347 Views
0 replies
0 likes
There are albums that I've had saved in my playlists for months, if not years that are disappearing. Such albums include but are not limited to Chasing Safety's "Nomad", Halestorm's "ReAniMate 3.0: The Covers Ep", and a Soul Asylum album, of which at...
There are albums that I've had saved in my playlists for months, if not years that are disappearing. Such albums include but are not limited to Chasing Safety's "Nomad", Halestorm's "ReAniMate 3.0: T...
Regular
491 Views
2 replies
0 likes
I block 3rd party cookies on my browser and I was adding my sister to the Spotify Premium for Family account and I kept getting an error until I allowed cookies and had to reload 3 times because new cookies kept popping up. The amount of 3rd party co...
I block 3rd party cookies on my browser and I was adding my sister to the Spotify Premium for Family account and I kept getting an error until I allowed cookies and had to reload 3 times because new ...
526 Views
0 replies
0 likes
When I'm trying to listen to my music it pauses every few seconds and shows a banner that says Error: cannot play song at this time or something. This is really agrivating, does anyone have a solution.
When I'm trying to listen to my music it pauses every few seconds and shows a banner that says Error: cannot play song at this time or something. This is really agrivating, does anyone have a solutio...
Regular
402 Views
1 replies
0 likes
My first time use .. I downloaded the songs onto my hard drive, but don't know where they landed. Help please
My first time use .. I downloaded the songs onto my hard drive, but don't know where they landed. Help please
Community Legend
920 Views
5 replies
0 likes
Every time I have installed Spotify on my computer, it doesn't work. It skips songs, plays a whole 10 seconds, then switches to another song or it will just not play any sound but show the song like it is playing. I have done everything that has been...
Every time I have installed Spotify on my computer, it doesn't work. It skips songs, plays a whole 10 seconds, then switches to another song or it will just not play any sound but show the song like ...
Not applicable
8884 Views
8 replies
16 likes
Hello, I got a problem. When i click browse option (I'm not sure about the translation. In polish language is "przegladaj") - that page, thats shows you music by your mood (hop-hop, rock, party etc.) there is an information "an erorr" and "page not f...
Hello, I got a problem. When i click browse option (I'm not sure about the translation. In polish language is "przegladaj") - that page, thats shows you music by your mood (hop-hop, rock, pa...
Community Legend
1661 Views
1 replies
0 likes
