Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83949 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
796125 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
24082 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Just installed spotify in my PC, and when I open the folder "songs" under the tab "your library" (where I always save my favourite songs for convenience sake) I am unable to locate the download button. I have to move the songs to a particular playlis...
Just installed spotify in my PC, and when I open the folder "songs" under the tab "your library" (where I always save my favourite songs for convenience sake) I am unable to locate the download butto...
Casual Listener
708 Views
1 replies
4 likes
It happens in all my playlists. I know it's only possible in the ones I've created. Could anybody help me?
It happens in all my playlists. I know it's only possible in the ones I've created. Could anybody help me?
351 Views
0 replies
0 likes
HiFriends activity bar doesn't work anymore!- tried reinstalling- update to latest versionstill doesn't work!
Hi Friends activity bar doesn't work anymore! - tried reinstalling - update to latest version still doesn't work!
Casual Listener
521 Views
2 replies
0 likes
Message erreur sous Windows 10 : " Cette chanson n'est pas disponible. Si vous possedez le fichier sur votre ordinateur vois pouvez l'importer" Merci pour votre aide,Georges
Message erreur sous Windows 10 : " Cette chanson n'est pas disponible. Si vous possedez le fichier sur votre ordinateur vois pouvez l'importer" Merci pour votre aide, Georges
343 Views
0 replies
0 likes
I have like a lot of playlists and when i wanted to add another beautiful track from discover weekly then i saw it shows only 1 of my playlists, then few minutes later it 'refreshed' to 10 but it's still much too few. Anyone with similiar error ?
I have like a lot of playlists and when i wanted to add another beautiful track from discover weekly then i saw it shows only 1 of my playlists, then few minutes later it 'refreshed' to 10 but it's s...
Community Legend
1113 Views
5 replies
0 likes
I need to set the defualt position of the 'remember me' option to 'off'. What idiot thought that a 'fail unsafe' option was the best??I work on a computer that is used by others, and if I forget, anyone else afterwards could use my account.Think of e...
I need to set the defualt position of the 'remember me' option to 'off'. What idiot thought that a 'fail unsafe' option was the best?? I work on a computer that is used by others, and if I forget, a...
Casual Listener
2911 Views
3 replies
3 likes
Hello! this is not the first time I use Spotify, I was paying my premium account but then I stayed at the hospital a few months and I stopped paying. Now I want to go back but Spotify doesn't offer me the normal premium one, only student or familiar,...
Hello! this is not the first time I use Spotify, I was paying my premium account but then I stayed at the hospital a few months and I stopped paying. Now I want to go back but Spotify doesn't offer m...
392 Views
0 replies
0 likes
Hey, everyone. every time im playing a game with a full screen mode and i go to spotify's window, my clicks inside it goes to the bottom window, and it only stops when i minimize and restore multiple times. This problem already anoyed me, can someone...
Hey, everyone. every time im playing a game with a full screen mode and i go to spotify's window, my clicks inside it goes to the bottom window, and it only stops when i minimize and restore multiple...
731 Views
0 replies
5 likes
Like the subject indicates, Spotify freezes a lot of times on my pc, I can't click anything, but I can control music using the Play/Pause, Previous/Next Song on my keyboard (and it also shows the song that's playing in Spotify).
Like the subject indicates, Spotify freezes a lot of times on my pc, I can't click anything, but I can control music using the Play/Pause, Previous/Next Song on my keyboard (and it also shows the son...
486 Views
0 replies
1 likes
Spotify has suddenly stopped allowing me to make a selection and play it on google home from my desktop
Spotify has suddenly stopped allowing me to make a selection and play it on google home from my desktop
533 Views
0 replies
0 likes
Ever since the update, whenever I try to click on a song or anything on Spotify it goes straight through and clicks on the window behind Spotify. I click to change the song and it brings up Chrome or whatever I have behind it. Anyone else having this...
Ever since the update, whenever I try to click on a song or anything on Spotify it goes straight through and clicks on the window behind Spotify. I click to change the song and it brings up Chrome or...
377 Views
0 replies
0 likes
I use "Cardio" tracks for my workouts. Been doing this with Pandora for a while now. However, just got a Samsung Gear Sport watch and, since it has a Spotify app and you're doing a 3 month trial for .99, I thought I'd give it a shot and see how I lik...
I use "Cardio" tracks for my workouts. Been doing this with Pandora for a while now. However, just got a Samsung Gear Sport watch and, since it has a Spotify app and you're doing a 3 mont...
Casual Listener
866 Views
2 replies
0 likes
Trying to enjoy music and every song I play cuts off after a few seconds with the world's most unhelpful message: "Your account is being used elsewhere." It's 2018 and Spotify can't even hint where the account is being used. I could change the passwo...
Trying to enjoy music and every song I play cuts off after a few seconds with the world's most unhelpful message: "Your account is being used elsewhere." It's 2018 and Spotify can't even hin...
480 Views
0 replies
0 likes
EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...) ----------------------------------------------------------------------------------------------------- I was using my...
EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...) --------------------------------------------------------...
Casual Listener
3570 Views
1 replies
1 likes
hi , the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ??? using windows to register but normally all apple devices
hi , the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ??? using windows to register but normally all...
411 Views
0 replies
0 likes
Since the most recent update, I can only add songs to the most recent playlists I've created but not older ones. If I use the right-click drop down list, it only shows my most recent playlists and does not allow me to add to older ones.
Since the most recent update, I can only add songs to the most recent playlists I've created but not older ones. If I use the right-click drop down list, it only shows my most recent playlists and do...
Regular
645 Views
1 replies
0 likes
Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have to close and restart spotify, and this happens dail...
Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have ...
Casual Listener
3356 Views
2 replies
4 likes
Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?
Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?
452 Views
0 replies
1 likes
As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist. When I click "start a topic" and type in subject, message and link to playlist, and then click the I'm not a robot thing...I do not get a "post" button. W...
As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist. When I click "start a topic" and type in subject, message and link to playlist, and then click th...
405 Views
0 replies
0 likes
Hallo. I see many people which downloading covers from spotify, but is this legal?
Hallo. I see many people which downloading covers from spotify, but is this legal?
Community Legend
9579 Views
3 replies
0 likes
