Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11441 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1271 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3121 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used, even though speaker fill is turned on in the Realtek driver. In ...
Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used,...
4709 Views
0 replies
12 likes
Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (not 100% sure on the number as I'm usually very grogg...
Hi, I have spotify premium and I leave spotify playing when I sleep. Lately I've been waking up to find there's no music playing, and when I pull spotify open I'm logged out with an error message (no...
Casual Listener
1223 Views
1 replies
0 likes
I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?
I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?
Roadie
705 Views
1 replies
0 likes
Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?
Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?
Roadie
4395 Views
1 replies
0 likes
I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I uninstalled then reinstalled Spotify, still wont l...
I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I...
Roadie
1201 Views
2 replies
0 likes
Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues.I have premium, if that's to any help. I've cleared cache - didn't work.Tried uninstalling - did...
Hello, I've had this issue for a few weeks now where everything I play from Spotify crackles and pops. However when I play from YouTube, I have no issues. I have premium, if that's to any h...
Newbie
756 Views
1 replies
0 likes
I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would anyone want Z thru A? So how do I sort these my way, ...
I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would an...
Roadie
551 Views
2 replies
0 likes
Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound is in 160 and not 320 despite the option activated.With Andr...
Hi all! I just cannot have good quality sound when using Spotify with Windows. I've activated the "Premium quality" option, but there is no difference at all. I'm almost sure that the sound ...
Newbie
1573 Views
4 replies
1 likes
I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are gone. I am wondering why this is happening and if th...
I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are g...
489 Views
0 replies
1 likes
So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time last year the feature dissapeared for me. I used to...
So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time ...
Newbie
446 Views
1 replies
0 likes
So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit and then preferences). Any help would be greatly ap...
So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit ...
1068 Views
0 replies
0 likes
Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening for a week now and any help would be appreciated.
Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening ...
Community Legend
1568 Views
1 replies
0 likes
Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again after 1 second etc... If i use windows mediaplayer,winrar or you...
Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again afte...
499 Views
0 replies
0 likes
"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.
"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.
Regular
1078 Views
1 replies
0 likes
Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minute work the next. Becoming very frustrating, don't u...
Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minut...
Newbie
264916 Views
221 replies
24 likes
Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I recall correctly it was also before this account was changed ...
Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I r...
Community Legend
8475 Views
1 replies
1 likes
When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on the three dots produces 'add to playlist,' but I am n...
When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on th...
Community Legend
670 Views
1 replies
0 likes
I've recently got a USB powered Razer headset for Christmas. It's been working perfectly fine for the past few weeks and I've used Spotify often with these. Now all of a sudden, Spotify won't play anything through the headset. It does work with my sp...
I've recently got a USB powered Razer headset for Christmas. It's been working perfectly fine for the past few weeks and I've used Spotify often with these. Now all of a sudden, Spotify won't pl...
Newbie
7529 Views
2 replies
0 likes
Hi,Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to pixly and ugly user experience. This issue was solved, and has been solved f...
Hi, Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to pixly a...
Regular
2245 Views
1 replies
0 likes
My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?
My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?
568 Views
0 replies
0 likes
