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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82900 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

786986 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21354 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2962 Views

0 replies

4 likes

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Solved!! Only a part of playlists is visible when using Add to Playlist

I have like a lot of playlists and when i wanted to add another beautiful track from discover weekly then i saw it shows only 1 of my playlists, then few minutes later it 'refreshed' to 10 but it's still much too few. Anyone with similiar error ?

Casual Listener

I have like a lot of playlists and when i wanted to add another beautiful track from discover weekly then i saw it shows only 1 of my playlists, then few minutes later it 'refreshed' to 10 but it's s...

Tom

Community Legend

1108 Views

5 replies

0 likes

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'Remember me' option default to off

I need to set the defualt position of the 'remember me' option to 'off'. What idiot thought that a 'fail unsafe' option was the best??I work on a computer that is used by others, and if I forget, anyone else afterwards could use my account.Think of e...

Casual Listener

I need to set the defualt position of the 'remember me' option to 'off'. What idiot thought that a 'fail unsafe' option was the best?? I work on a computer that is used by others, and if I forget, a...

MartinTofts

Casual Listener

2907 Views

3 replies

3 likes

Windows
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I only can get student premium or familiar, not the standard one

Hello! this is not the first time I use Spotify, I was paying my premium account but then I stayed at the hospital a few months and I stopped paying. Now I want to go back but Spotify doesn't offer me the normal premium one, only student or familiar,...

Newbie

Hello! this is not the first time I use Spotify, I was paying my premium account but then I stayed at the hospital a few months and I stopped paying. Now I want to go back but Spotify doesn't offer m...

391 Views

0 replies

0 likes

can't get premium
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full screen games causing a "ghosting" bug

Hey, everyone. every time im playing a game with a full screen mode and i go to spotify's window, my clicks inside it goes to the bottom window, and it only stops when i minimize and restore multiple times. This problem already anoyed me, can someone...

Newbie

Hey, everyone. every time im playing a game with a full screen mode and i go to spotify's window, my clicks inside it goes to the bottom window, and it only stops when i minimize and restore multiple...

726 Views

0 replies

5 likes

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Spotify freezes a lot

Like the subject indicates, Spotify freezes a lot of times on my pc, I can't click anything, but I can control music using the Play/Pause, Previous/Next Song on my keyboard (and it also shows the song that's playing in Spotify).

Newbie

Like the subject indicates, Spotify freezes a lot of times on my pc, I can't click anything, but I can control music using the Play/Pause, Previous/Next Song on my keyboard (and it also shows the son...

485 Views

0 replies

1 likes

  • 485 Views
  • 0 replies
  • 1 likes

google home

Spotify has suddenly stopped allowing me to make a selection and play it on google home from my desktop

Newbie

Spotify has suddenly stopped allowing me to make a selection and play it on google home from my desktop

531 Views

0 replies

0 likes

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Update causing ghosting on desktop

Ever since the update, whenever I try to click on a song or anything on Spotify it goes straight through and clicks on the window behind Spotify. I click to change the song and it brings up Chrome or whatever I have behind it. Anyone else having this...

Newbie

Ever since the update, whenever I try to click on a song or anything on Spotify it goes straight through and clicks on the window behind Spotify. I click to change the song and it brings up Chrome or...

375 Views

0 replies

0 likes

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question about downloading music to Samsung Gear Watch...

I use "Cardio" tracks for my workouts. Been doing this with Pandora for a while now. However, just got a Samsung Gear Sport watch and, since it has a Spotify app and you're doing a 3 month trial for .99, I thought I'd give it a shot and see how I lik...

Casual Listener

I use "Cardio" tracks for my workouts.  Been doing this with Pandora for a while now.  However, just got a Samsung Gear Sport watch and, since it has a Spotify app and you're doing a 3 mont...

JoeKM

Casual Listener

864 Views

2 replies

0 likes

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What/Who is using my account?

Trying to enjoy music and every song I play cuts off after a few seconds with the world's most unhelpful message: "Your account is being used elsewhere." It's 2018 and Spotify can't even hint where the account is being used. I could change the passwo...

Casual Listener

Trying to enjoy music and every song I play cuts off after a few seconds with the world's most unhelpful message: "Your account is being used elsewhere."   It's 2018 and Spotify can't even hin...

478 Views

0 replies

0 likes

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Can't launch/install Spotify from Windows Store *fixed*

EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...) ----------------------------------------------------------------------------------------------------- I was using my...

Casual Listener

EDIT: After a few restarts this problem has been fixed, the app does launch. (I can't seem to be able to delete the post, however...)   --------------------------------------------------------...

guisiciliano

Casual Listener

3567 Views

1 replies

1 likes

not installing
not launching
Windows Store
  • 3567 Views
  • 1 replies
  • 1 likes

trying to add a family member ,

hi , the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ??? using windows to register but normally all apple devices

Newbie

hi ,   the premium for family section is blank and i cant add my mom to my family account, dad is already linked but cant see him either ???   using windows to register but normally all...

408 Views

0 replies

0 likes

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Cannot add songs to older playlists

Since the most recent update, I can only add songs to the most recent playlists I've created but not older ones. If I use the right-click drop down list, it only shows my most recent playlists and does not allow me to add to older ones.

Casual Listener

Since the most recent update, I can only add songs to the most recent playlists I've created but not older ones. If I use the right-click drop down list, it only shows my most recent playlists and do...

MePenguin

Regular

644 Views

1 replies

0 likes

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  • 1 replies
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Music stops playing when an audio device changes.

Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have to close and restart spotify, and this happens dail...

Newbie

Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have ...

JasonRuz

Casual Listener

3347 Views

2 replies

4 likes

Windows
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  • 2 replies
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One Big Playlist

Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?

Casual Listener

Is it possible to play (random or otherwise) all the tracks I have saved in all my playlists as though it is one big playlist like a huge random jukebox?

448 Views

0 replies

1 likes

  • 448 Views
  • 0 replies
  • 1 likes

Cannot submit a post to Playlist Exchange with linked playlist

As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist. When I click "start a topic" and type in subject, message and link to playlist, and then click the I'm not a robot thing...I do not get a "post" button. W...

Casual Listener

As the subject line suggests, I cannot submit a post to Playlist Exchange with linked playlist.  When I click "start a topic" and type in subject, message and link to playlist, and then click th...

404 Views

0 replies

0 likes

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Is it legal to download music covers?

Hallo. I see many people which downloading covers from spotify, but is this legal?

Casual Listener

Hallo.   I see many people which downloading covers from spotify, but is this legal?

Sebasty

Community Legend

9551 Views

3 replies

0 likes

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  • 3 replies
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I think my account was hacked!! Help ME

Hi there, I thhink my account is being used by somebody else I don't know. Recently my spotify on phone and laptop has been acting up. It does things such as:Skips the song randomlyPlays a different song (Toys by Mahmood Khan or something else that i...

Casual Listener

Hi there, I thhink my account is being used by somebody else I don't know. Recently my spotify on phone and laptop has been acting up. It does things such as: Skips the song randomly Plays a differ...

Sebasty

Community Legend

773 Views

3 replies

0 likes

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  • 3 replies
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Uninstall bugged on Windows 10 and musics without the art

I tried to reinstall deleting the Spotify folder but didn't solved. Neither restarting the computer.

Visitor

I tried to reinstall deleting the Spotify folder but didn't solved. Neither restarting the computer.

user-removed

Not applicable

436 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Trying to remove Spotify.

I tried deleting it and IT IS STILL THERE. I mean, everytime I open my Windows it just shows up on start up. I don't want Spotify on my Windows 10. I tried the Control Panel trick and it didn't work because I had it deleted normally with the Right Cl...

Newbie

I tried deleting it and IT IS STILL THERE. I mean, everytime I open my Windows it just shows up on start up. I don't want Spotify on my Windows 10. I tried the Control Panel trick and it didn't work ...

Luke

Community Legend

675 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Stops when switching from local file to streaming file

Hey everyone !I have this weird bug, which doesn't happen every time but very often :When Spotify is reading a playlist where I have a mix of local files and "normal" streaming files, it stops when switching from a local file to a streaming file, or ...

Roadie

Hey everyone ! I have this weird bug, which doesn't happen every time but very often : When Spotify is reading a playlist where I have a mix of local files and "normal" streaming files, it stops wh...

398 Views

0 replies

0 likes

  • 398 Views
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