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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11440 Views

105 replies

47 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1263 Views

13 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3119 Views

38 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8902 Views

0 replies

4 likes

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Can't play music

cursor turns to arrow whenever I hover on any album or song, I click repetedly but nothing happens, this has been going on for a couple of days now, I've tried logging out and back in again and on both Opera and Chrome, which are both of an adequate ...

Newbie

cursor turns to arrow whenever I hover on any album or song, I click repetedly but nothing happens, this has been going on for a couple of days now, I've tried logging out and back in again and on bo...

Sebasty

Community Legend

527 Views

1 replies

0 likes

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Can't accecpt updated TOS 1/11/18

So the other day i got home from work and turned on my pc and got the new updated tos pop us and I clicked the "not now" button by mistake and I could find a way to go back to accecpt. After I clicked no it said that if I didn't accecpt within 30 day...

Newbie

So the other day i got home from work and turned on my pc and got the new updated tos pop us and I clicked the "not now" button by mistake and I could find a way to go back to accecpt. After I clicke...

455 Views

0 replies

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Cannot Get Spotify Web or Windows Program to work

I have used Spotify's web player at work for two and half years and did not have a problem until recently. As of late I cannot get the web player to play any music. The site is accessible and I am able to click on everything, but music will not play....

Visitor

I have used Spotify's web player at work for two and half years and did not have a problem until recently. As of late I cannot get the web player to play any music. The site is accessible and I am ab...

478 Views

0 replies

0 likes

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Solved!! Crackling, shuttering, distortion noises during playback. I'VE TRIED EVERYTHING, just fix it already

This started a couple of months ago. It's been extremely annoying but I've signed up for the year long subscription or else I would not use this anymore. I suspect that it has something to do with Windows 10, but everyone has that now so why doesn't ...

Regular

This started a couple of months ago. It's been extremely annoying but I've signed up for the year long subscription or else I would not use this anymore. I suspect that it has something to do with Wi...

Sebasty

Community Legend

50192 Views

7 replies

6 likes

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The Release Radar playlist new releases

Hey! It has been a few weeks that my Release Radar playlist comes with unwanted songs of mine, songs with a totally different style and genre. I would be rad if there was a button which I could use to send a "dislike" for that song/artist in my playl...

Roadie

Hey!   It has been a few weeks that my Release Radar playlist comes with unwanted songs of mine, songs with a totally different style and genre. I would be rad if there was a button ...

702 Views

0 replies

3 likes

idea
Release Radar
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Local files not importing properly

So I just downloaded Spotify and I need some help. I have all of my songs in a folder on my pc, the files have the album and artist information in it and when inport them into itunes there is no issue. I just imported them into spotify and maybe 10% ...

Newbie

So I just downloaded Spotify and I need some help. I have all of my songs in a folder on my pc, the files have the album and artist information in it and when inport them into itunes there is no issu...

510 Views

0 replies

0 likes

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spotify freezes my computer (Win10)

when an song ends and the publicity came out mi pc freezes, any solution?

Newbie

when an song ends and the publicity came out mi pc freezes, any solution?

472 Views

0 replies

1 likes

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Incorrect songs playing after a skip

When I play an album from the artist page and then hit skip on desktop, the song that plays after is from a completely different album. I have the setting on that loops music from the album as well, but not that one that replays the song. It also hap...

Newbie

When I play an album from the artist page and then hit skip on desktop, the song that plays after is from a completely different album.  I have the setting on that loops music from the album as ...

402 Views

0 replies

0 likes

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Gapless playback local files

I'm on windows 10 64-bit desktop and this doesn't work. There is a noticeable gap between each track.My spotify version is 1.0.69.336.g7edcc575

Casual Listener

I'm on windows 10 64-bit desktop and this doesn't work. There is a noticeable gap between each track. My spotify version is 1.0.69.336.g7edcc575

user-removed

Not applicable

653 Views

1 replies

2 likes

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If I unsave songs but keep them in my playlist, will that negatively influence my Discover Weekly?

I've converted from using the Songs section to mainly playing from a few separate playlists, and I want to clear out my saves. If I unsave songs, would Spotify see me as not liking those songs anymore and change my taste profile to accomadate that, o...

Newbie

I've converted from using the Songs section to mainly playing from a few separate playlists, and I want to clear out my saves. If I unsave songs, would Spotify see me as not liking those songs anymor...

445 Views

0 replies

0 likes

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Solved!! Delete a folder but not the playlist??

I created a folder after seeing it in a Spotify article just to try it out, thinking I could easily undo it after. I can't find anywhere how to delete the folder without getting rid of my playlists I have inside. Please help!!

Casual Listener

I created a folder after seeing it in a Spotify article just to try it out, thinking I could easily undo it after. I can't find anywhere how to delete the folder without getting rid of my playlists I...

Swanny

Community Legend

4448 Views

1 replies

1 likes

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  • 1 replies
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Spotify Shorting Out All Audio

I'm running Spotify on a Dell PC Windows 10 running audio from a Dell Dock WD15, and about every 5-10 minutes while listening to Spotify my audio cuts out all of my audio on my computer. I get the error on Spotify "Cannot Play Current Song", Youtube ...

Newbie

I'm running Spotify on a Dell PC Windows 10 running audio from a Dell Dock WD15, and about every 5-10 minutes while listening to Spotify my audio cuts out all of my audio on my computer. I get the er...

427 Views

0 replies

0 likes

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lokaal bestand

Hallo, waarom is het niet mogelijk om een lokaal bestand die je van je eigen pc hebt toegevoegd niet afspelen als je verbonden bent met een ander apparaat?Ik heb bijvoorbeeld een nummer toegevoegd die niet voorkomt in de spotify data base en heb hem ...

Casual Listener

Hallo,    waarom is het niet mogelijk om een lokaal bestand die je van je eigen pc hebt toegevoegd niet afspelen als je verbonden bent met een ander apparaat? Ik heb bijvoorbeeld een num...

449 Views

0 replies

0 likes

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(Error code 13) The installer is unable to install Spotify because the nessecary files... Windows 10

My Desktop Spotify freezed on me after an update so I uninstalled the application then when I tried to re-install it this error showed up. The installer is unable to install Spotify because the neccessary files could not be created. (Error code: 13)I...

Newbie

My Desktop Spotify freezed on me after an update so I uninstalled the application then when I tried to re-install it this error showed up.  The installer is unable to install Spotify because ...

Sebasty

Community Legend

1993 Views

1 replies

0 likes

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Artist Selection in "Web Player"

HELLODoes anyone know how to get the library of saved "Artists" to appear in the web player?? I have a list of artists in my app, but since I can only access "Web Player" at work I would like to know how to access the same list of artists I have in t...

Regular

HELLO Does anyone know how to get the library of saved "Artists" to appear in the web player??   I have a list of artists in my app, but since I can only access "Web Player" at work I would l...

Sebasty

Community Legend

1712 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

ID3 tags in local files

Dear all,After switching to spotify, I left behind an immense music library, much of which is not available on spotify. So, when I heard I could add these as local files (and even sync them up to my mobile device!) I was delighted of course. However,...

Casual Listener

Dear all, After switching to spotify, I left behind an immense music library, much of which is not available on spotify. So, when I heard I could add these as local files (and even sync them up to m...

Sebasty

Community Legend

5340 Views

1 replies

2 likes

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  • 1 replies
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App keeps closing, radio keeps stopping

I have a tanning studio open from 7 am to 10 pm, music is of extreme importance.I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find either spotify closed or the radio just stopped playing. I...

Newbie

I have a tanning studio open from 7 am to 10 pm, music is of extreme importance. I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find eithe...

Sebasty

Community Legend

782 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How can i send private messages to a friend?

Hello,my plan is, to invite a friend to a common playlist. But I can't find an option to invite him. I can just make the playlist as a common playlist. I guess for all people that follow me. But it's only for us two. Where is this option and how can ...

Regular

Hello, my plan is, to invite a friend to a common playlist. But I can't find an option to invite him. I can just make the playlist as a common playlist. I guess for all people that follow me. But it...

Noah

Community Legend

95416 Views

10 replies

3 likes

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PLEASE REMOVE DESKTOP VOLUME BAR!

Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my screen anytime Spotify is playing, not just when the pr...

Newbie

Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my scre...

IguanaSetup

Community Legend

1273 Views

2 replies

0 likes

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Spotify default song library

I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to songs in my downloaded playlist.Send help pls

Newbie

I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to...

730 Views

0 replies

0 likes

  • 730 Views
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