Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83046 Views

40 replies

68 likes

  • 83046 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787973 Views

503 replies

64 likes

  • 787973 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21752 Views

22 replies

6 likes

  • 21752 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2985 Views

0 replies

4 likes

  • 2985 Views
  • 0 replies
  • 4 likes

Spotify installation problem

I had the regular PC version of Spotify on my desktop PC running Windows 10. It worked perfectly until this summer, when Spotify released the app in the Windows Store.I went ahead and installed the app.....but didn't realize I was supposed to uninsta...

Newbie

I had the regular PC version of Spotify on my desktop PC running Windows 10.   It worked perfectly until this summer, when Spotify released the app in the Windows Store. I went ahead and in...

Sebasty

Community Legend

3293 Views

1 replies

0 likes

  • 3293 Views
  • 1 replies
  • 0 likes

why does my playlist not play

Hi There I can't understand why my playlist won't play on my Echo Dot, I have premium, the problem is this: When I'm on the Spotify app on my laptop most songs will play both on my laptop and on my Dot, when I try and play a song form my local files ...

Newbie

Hi There   I can't understand why my playlist won't play on my Echo Dot, I have premium, the problem is this:  When I'm on the Spotify app on my laptop most songs will play both on my lap...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Will you fix the shuffle feature? It repeats only some songs over and over again

I've been asking (not only me) why the "shuffle" only shuffles the same list of songs and only that. There should be a feature that really randomize the whole playlists and that it make a start in any part of the playlist without repaeting all the sa...

Casual Listener

I've been asking  (not only me) why the "shuffle" only shuffles the same list of songs and only that. There should be a feature that really randomize the whole playlists and that it make a start...

Javierba

Casual Listener

1469 Views

4 replies

4 likes

Android
shuffle
Windows
  • 1469 Views
  • 4 replies
  • 4 likes

Solved!! Install & Launch Errors: Error Code 53, Error Code 17 & This program is blocked by group policy

There have been dozens upon dozens of posts relating to the dreaded 'error code 17' and equally dozens of proposed solutions.One that stands out is written by one of Spotify's own, Peter, titled '[Tutorial][Windows] How to Fix Error 17 (Installer)'.I...

Roadie

There have been dozens upon dozens of posts relating to the dreaded 'error code 17' and equally dozens of proposed solutions. One that stands out is written by one of Spotify's own, Peter, titled '[...

TheCurvyGoddess

Newbie

104915 Views

77 replies

66 likes

Windows
  • 104915 Views
  • 77 replies
  • 66 likes

Spotify tries to connect...

On my smartphone (S8+) spotify works perfectly, but when I type in my log in data on desktop version it stays in the log in process forever.spotify website log in - no problem.I reinstalled spotify several times. pls help

Newbie

On my  smartphone (S8+) spotify works perfectly, but when I type in my log in data on desktop version it stays in the log in process forever. spotify website log in - no problem. I reinstalled...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Not working

When I click on a song to play the song appears on screen in the left bottom corner for a split second and then disappears.

Newbie

When I click on a song to play the song appears on screen in the left bottom corner for a split second and then disappears.

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Local Files

Hello!I have tried almost everything trying to get my songs from my computer to my phone. Right now, I am connected to a hotspot to my phone from my computer, my firewall is turned off, and playlists on my phone and desktop are set to download. My fi...

Newbie

Hello! I have tried almost everything trying to get my songs from my computer to my phone. Right now, I am connected to a hotspot to my phone from my computer, my firewall is turned off, and playlis...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Import from iTunes not working

I love Spotify but just started using it full-time around three months ago. Before then I got all my songs from iTunes and now have around 250 songs that I'd like to import to Spotify. I organized them into playlists and followed all the instructions...

Newbie

I love Spotify but just started using it full-time around three months ago.  Before then I got all my songs from iTunes and now have around 250 songs that I'd like to import to Spotify. I o...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Keeps skipping tracks

When I play anything from the windows app, it just keeps skipping tracks for a few minutes, and then stops. I can't play anything.

Newbie

When I play anything from the windows app, it just keeps skipping tracks for a few minutes, and then stops. I can't play anything. 

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Please add the heart button to regular playlists.

I like that I can heart music on the Discover Weekly list, but I often don't know if I really like a song until I've had it in my lineup for a few weeks, but in the ordinary playlists, there is no option to "heart" a song.

Regular

I like that I can heart music on the Discover Weekly list, but I often don't know if I really like a song until I've had it in my lineup for a few weeks, but in the ordinary playlists, there is no op...

607 Views

0 replies

2 likes

  • 607 Views
  • 0 replies
  • 2 likes

Scroll bug

Today I encountered this strange behaviour. Spotify scroll to the end of the page which can be problematic with artists that have a lot of song and albums.These are the steps to reproduce this bug:Go to any artist page.Choose About tab.Scroll to the ...

Newbie

Today I encountered this strange behaviour. Spotify scroll to the end of the page which can be problematic with artists that have a lot of song and albums. These are the steps to reproduce this...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Playlist Track Arrangement (UNSORTED but Can't Move)

I created a playlist and initially had no trouble moving the tracks around. However, after a few weeks of not doing anything with it, I added a song to it recently and just now tried to move it. It won't move. None of the songs will move. Please don'...

Newbie

I created a playlist and initially had no trouble moving the tracks around. However, after a few weeks of not doing anything with it, I added a song to it recently and just now tried to move it. It w...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Solved!! All my songs ar unavailable

When I go to play a playlist on Spotify it skips through all the songs and stops on the last song. I didn't think much of this at first, though when I went to play my DAILY mix it didn't work.... "This song is unavailable" or something

Casual Listener

When I go to play a playlist on Spotify it skips through all the songs and stops on the last song. I didn't think much of this at first, though when I went to play my DAILY mix it didn't work.... "Th...

-Aqua-

Casual Listener

1162 Views

2 replies

0 likes

  • 1162 Views
  • 2 replies
  • 0 likes

No music plays

I just installed spotify again after a few years of not using it. I've tried to play tracks on the web player and desktop app but get nothing.The play button changes to pause but the track doesn't play and it quickly skips to the next track over and ...

Newbie

I just installed spotify again after a few years of not using it. I've tried to play tracks on the web player and desktop app but get nothing. The play button changes to pause but the track doesn't ...

Nerano

Newbie

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

SB Touch, Spotty and Win 10

Just installed new OS and having problems with SB touch. Actually SB Touch has not worked properly since Spotify stopped support. Waited for New OS till I attacked this problem. SB touch is hardwired to the desktop and it works with Soma FM, but I no...

Casual Listener

Just installed new OS and having problems with SB touch. Actually SB Touch has not worked properly since Spotify stopped support. Waited for New OS till I attacked this problem. SB touch is hardwired...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Unable to invite from Family Share tab

Unfortunately i can not invite anyone under my "premium for family" account. After logging in, I have gone into my "account" tab, went to the "premium for family" tab...and it is blank under the tab... no ablity to invite anyone. I have been paying f...

Casual Listener

Unfortunately i can not invite anyone under my "premium for family" account.  After logging in, I have gone into my "account" tab, went to the "premium for family" tab...and it is blan...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

All Songs/Artists deleted

Soo all of my songs and artists were just deleted and now it's telling me to browse for all 2000 or so songs i've lost. How can I get all of my stuff back? I don't feel like individually downloading everything.

Newbie

Soo all of my songs and artists were just deleted and now it's telling me to browse for all 2000 or so songs i've lost. How can I get all of my stuff back? I don't feel like individually downloading ...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Unable to download songs from "my library" in windows version

Just installed spotify in my PC, and when I open the folder "songs" under the tab "your library" (where I always save my favourite songs for convenience sake) I am unable to locate the download button. I have to move the songs to a particular playlis...

Newbie

Just installed spotify in my PC, and when I open the folder "songs" under the tab "your library" (where I always save my favourite songs for convenience sake) I am unable to locate the download butto...

mikhaelroda

Casual Listener

704 Views

1 replies

4 likes

Windows
  • 704 Views
  • 1 replies
  • 4 likes

Playlists order change is not working

It happens in all my playlists. I know it's only possible in the ones I've created. Could anybody help me?

Newbie

It happens in all my playlists. I know it's only possible in the ones I've created. Could anybody help me?

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Friends activity bar doesn't work anymore!

HiFriends activity bar doesn't work anymore!- tried reinstalling- update to latest versionstill doesn't work!

Casual Listener

Hi Friends activity bar doesn't work anymore! - tried reinstalling - update to latest version still doesn't work!

x3bachii

Casual Listener

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes