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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135280 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135280 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51884 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51884 Views
  • 0 replies
  • 32 likes

Solved!! Spotify free does listen only the first song about an album

Why do I with Spotify Free I do the reaserch of the artist Feist and the album "pleasure", i listen the first song of the album and then i Listen one for one all the album of bianca atzei that i listened months ago?If i would listen the second song o...

  • Newbie
  • Why do I with Spotify Free I do the reaserch of the artist Feist and the album "pleasure", i listen the first song of the album and then i Listen one for one all the album of bianca atzei that i list...
  • Sebasty
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Windows
  • 185 Views
  • 1 replies
  • 0 likes

Choppy Play on Windows desktop

Ive downloaded all the tracks in spotify on my Windows desktop but during playback it is very choppy. What should i do? I dont get this issue with other music players.

  • Visitor
  • Ive downloaded all the tracks in spotify on my Windows desktop but during playback it is very choppy. What should i do? I dont get this issue with other music players.
  • Sebasty
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Windows
  • 157 Views
  • 1 replies
  • 0 likes

Picture and text size in full screen mode

I dont understand the behaviour of the zoom function in full screen mode. I use separate monitor for Spotify and I look at it from some distance, so I need bigger font size, so I can read the artist and song name. When I zoom in, the text is bigger, ...

  • Newbie
  • I dont understand the behaviour of the zoom function in full screen mode. I use separate monitor for Spotify and I look at it from some distance, so I need bigger font size, so I can r...
  • 378 Views
  • 0 replies
  • 0 likes
  • Windows
  • 378 Views
  • 0 replies
  • 0 likes

Solved!! minimize shortcut alt + space + n doesnt work

Hi team, windows uses the combination alt + space + n to minimize the window, unfortunately this doesnt work on spotify application for windows 7. (i am getting what you see in the attachment instead of minimizing the window instantly)is there any ot...

  • Regular
  • Hi team, windows uses the combination alt + space + n to minimize the window, unfortunately this doesnt work on spotify application for windows 7. (i am getting what you see in the attachment instead...
  • sira_spota
  • Regular
  • 427 Views
  • 2 replies
  • 0 likes
  • Windows
  • 427 Views
  • 2 replies
  • 0 likes

Random switching of playback device

Hello, I recently started getting an issue with my songs stopping on my desktop and then starting to play on my phone which is charging right next to my computer. This happens a couple times a day and it's very annoying. Possibly worth mentioning it ...

  • Casual Listener
  • Hello, I recently started getting an issue with my songs stopping on my desktop and then starting to play on my phone which is charging right next to my computer. This happens a couple times a day an...
  • Sebasty
  • Spotify Star
  • 250 Views
  • 1 replies
  • 1 likes
  • Windows
  • 250 Views
  • 1 replies
  • 1 likes

Release Notes - Spotify for Desktop (0.9.0.133)

What's new in this version (0.9.0.133): Fixed internal issues that were causing interruptions these last couple of days More information The last couple of days our service has seen some unexpected interruptions. This release should alleviate most of...

  • Spotify Legend
  • What's new in this version (0.9.0.133): Fixed internal issues that were causing interruptions these last couple of days More information The last couple of days our service has seen some un...
  • user-removed
  • Not applicable
  • 8057 Views
  • 95 replies
  • 2 likes
  • Linux
    Mac
    Windows
  • 8057 Views
  • 95 replies
  • 2 likes

Constantly skipping songs

All of a sudden today on my windows desktop, my Spotify app won't work. It won't play any song it just constantly skips through songs... Please help.

  • Casual Listener
  • All of a sudden today on my windows desktop, my Spotify app won't work. It won't play any song it just constantly skips through songs... Please help.
  • 150 Views
  • 0 replies
  • 0 likes
  • Windows
  • 150 Views
  • 0 replies
  • 0 likes

Fast Forward problem - doesnt skip to actual spot

When is fast forward on the timeline it actually doesnt forward to the sport where it should be. For example I fast forward to second 20 (displayed) but the song starts playing at like the 15s. Or when I skip fast to multiple spots on the timeline(So...

  • Regular
  •  When is fast forward on the timeline it actually doesnt forward to the sport where it should be. For example I fast forward to second 20 (displayed) but the song starts playing at like the 15s....
  • 160 Views
  • 0 replies
  • 0 likes
  • Windows
  • 160 Views
  • 0 replies
  • 0 likes

Cant Download Spotify again. Error code 17

Hi hope you are well, please could you help me with an Error i have had for sometime on this laptop i have. I habe a Hp windows 7 laptop by the way. I used to have Spotify installed when it was windows xp or what ever earlier version it was. Spotify ...

  • Casual Listener
  • Hi hope you are well, please could you help me with an Error i have had for sometime on this laptop i have. I habe a Hp windows 7 laptop by the way. I used to have Spotify installed when it was windo...
  • courtylad
  • Casual Listener
  • 354 Views
  • 3 replies
  • 1 likes
  • Windows
  • 354 Views
  • 3 replies
  • 1 likes

Cant's play the current song error (new update)

Hello, I have Spotify Premium and one of my main uses is at work, yesterday my app updated and now everytime a song its about to end it gives me the error "Cant' play the current song"is not very practical to have to change song every 2 minutes when ...

  • Casual Listener
  • Hello,   I have Spotify Premium and one of my main uses is at work, yesterday my app updated and now everytime a song its about to end it gives me the error "Cant' play the current s...
  • Il_Blanco
  • Newbie
  • 417 Views
  • 3 replies
  • 0 likes
  • Windows
  • 417 Views
  • 3 replies
  • 0 likes

Windows PC - Public Wifi network access

I downloaded spotify onto my windows PC yesterday and when asked to choose my wifi preferences, i hastily selected the recommended option (private wifi access only) and now I can't connect spotify to my work wifi network (or probably any other public...

  • Newbie
  • I downloaded spotify onto my windows PC yesterday and when asked to choose my wifi preferences, i hastily selected the recommended option (private wifi access only) and now I can't connect spotify to...
  • Sebasty
  • Spotify Star
  • 3000 Views
  • 1 replies
  • 0 likes
  • Windows
  • 3000 Views
  • 1 replies
  • 0 likes

Spotify randomly plays on other device

Hi, since one or two days Spotify randomly starts playing on my phone when I'm on the same network for both. What happens is this:1. Start playing song on windows 10 Spotify application.2. After a random amount the song also starts playing on my phon...

  • Casual Listener
  • Hi, since one or two days Spotify randomly starts playing on my phone when I'm on the same network for both.    What happens is this: 1. Start playing song on windows 10 Spotify applicat...
  • Chrissi2812
  • Casual Listener
  • 1439 Views
  • 9 replies
  • 2 likes
  • Windows
  • 1439 Views
  • 9 replies
  • 2 likes

Discover tab not displaying, Just overview tab again

When I booted up spotify this morning my discover tab (which is where I tend to find most of the music I listen to during the day) has been replaced with the overview tab again. Look I get that a lot of people like Drake. Just because I don't doesn't...

Spotify_bug_overview.png Spotify_bug_Discover.png
  • Regular
  • When I booted up spotify this morning my discover tab (which is where I tend to find most of the music I listen to during the day) has been replaced with the overview tab again. Look I get that a lot...
  • brudy
  • Roadie
  • 566 Views
  • 6 replies
  • 2 likes
  • Windows
  • 566 Views
  • 6 replies
  • 2 likes

Re: Inbox and messages

Very disappointing. It was a great feature. People would have used it more if you had enabled a notification system for new messages, as many times requested in the community. Now youre forcing people to use or sign up for other social media... What ...

  • Casual Listener
  • Very disappointing. It was a great feature. People would have used it more if you had enabled a notification system for new messages, as many times requested in the community.   Now youre forc...
  • 113200 Views
  • 6 replies
  • 309 likes
  • 113200 Views
  • 6 replies
  • 309 likes

[Windows 10] First Track on Albums does not play the first track but shuffles

Version 1.0.53.758.gde3fc4b2Attempting to play the first track on an album shuffles instead playing the first track. This is only the case for my Windows device, only when the album is set to shuffle (not if it is off shuffle already), and only on al...

  • Casual Listener
  • Version 1.0.53.758.gde3fc4b2 Attempting to play the first track on an album shuffles instead playing the first track. This is only the case for my Windows device, only when the album is set to shu...
  • 117 Views
  • 0 replies
  • 0 likes
  • Windows
  • 117 Views
  • 0 replies
  • 0 likes

Chansons disparues...

Bonjour, je viens de m'apercevoir que de nombreuses chansons que j'avais sauvegardé dans mes titres en ont disparu. Pourtant, lorsque je vais les chercher sur l'album correspondant, elles sont cochées comme sauvegardées, mais elles n'apparaissent pas...

  • Casual Listener
  • Bonjour, je viens de m'apercevoir que de nombreuses chansons que j'avais sauvegardé dans mes titres en ont disparu. Pourtant, lorsque je vais les chercher sur l'album correspondant, elles sont cochée...
  • 1324 Views
  • 0 replies
  • 0 likes
  • Windows
  • 1324 Views
  • 0 replies
  • 0 likes

Found a weird glitch

Hey guys! I was just looking at my community profile and apparently I have 61 badges (when I actually have 6) I have refreshed and it is still there! I find it really funny if I'm honest, does it happen to anyone else? Best,Jordan.

  • Community Legend
  • Hey guys!   I was just looking at my community profile and apparently I have 61 badges (when I actually have 6) I have refreshed and it is still there! I find it really funny if I'm honest, do...
  • Sebasty
  • Spotify Star
  • 157 Views
  • 1 replies
  • 1 likes
  • Windows
  • 157 Views
  • 1 replies
  • 1 likes

(Chrome) Can't view saved songs by artist or sort songs by artist

I am listening to Spotify in Chrome. I can't download the webplayer at work. My problem is that I can't go to My Music > Songs and sort by artist. At the same time, I can't go to My Music > Artists and see my saved songs by artists. My only option is...

  • Newbie
  • I am listening to Spotify in Chrome. I can't download the webplayer at work. My problem is that I can't go to My Music > Songs and sort by artist. At the same time, I can't go to My Music &gt...
  • 249 Views
  • 0 replies
  • 0 likes
  • Windows
  • 249 Views
  • 0 replies
  • 0 likes

Solved!! Ontdekken / Discover

How do I remove a category from 'discover'? I listened to JC Superstar on Easter and now I have an "Andrew Lloyd Webber" line of possible albums based upon this! How do I remove this?

  • Regular
  • How do I remove a category from 'discover'? I listened to JC Superstar on Easter and now I have an "Andrew Lloyd Webber" line of possible albums based upon this! How do I remove this?
  • Claudius
  • Community Legend
  • 247 Views
  • 2 replies
  • 0 likes
  • Windows
  • 247 Views
  • 2 replies
  • 0 likes