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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81751 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

780064 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

19138 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2854 Views

0 replies

4 likes

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Queue

Hello. Why, despite the fact that there are over 2,000 tracks on the Playlist, the queue only selects a few and each time the same? Does Spotify not choose from all the songs on the list randomly?

Casual Listener

Hello.   Why, despite the fact that there are over 2,000 tracks on the Playlist, the queue only selects a few and each time the same? Does Spotify not choose from all the songs on the list rand...

Sebasty

Community Legend

514 Views

3 replies

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Solved!! the spotify log in site

every time i turn on my computer the log in spotify keeps popping out. i log in every time and will pop out again the next time i will turn on my computer. please help me it is getting on my nervs

Casual Listener

every time i turn on my computer the log in spotify keeps popping out. i log in every time and will pop out again the next time i will turn on my computer. please help me it is getting on my nervs

andylami

Casual Listener

684 Views

2 replies

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my computer can't play a music but it just running a name of songs only

I logged in Spotify and want to play musics but it doesn't play.the songs just running like I already listend to it and start a new song and going on to the next song.without any hearing just only names pass by. What should i do?so I can listen music...

Newbie

I logged in Spotify and want to play musics but it doesn't play. the songs just running like I already listend to it and start a new song and going on to the next song. without any hearing just onl...

IguanaSetup

Community Legend

319 Views

1 replies

0 likes

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Local Files Blank Names

So I just added a bunch of local files to my offline playlist but they show up blank (See screenshot). They play fine but it's annoying not being able to see which songs they are. I also saw other forum posts about this and comments said that it's a ...

Casual Listener

So I just added a bunch of local files to my offline playlist but they show up blank (See screenshot). They play fine but it's annoying not being able to see which songs they are. I also saw other fo...

childish14

Newbie

1306 Views

2 replies

1 likes

Windows
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Playing downloaded tracks when not in offline mode

I read the Spotify Offline Help but I want to know if OFFLINE mode is off, will Spotify use any downloaded music over going to the internet? In other words, I have the track locally - don't use the internet to play it - play the local version. ... or...

Music Fan

I read the Spotify Offline Help but I want to know if OFFLINE mode is off, will Spotify use any downloaded music over going to the internet? In other words, I have the track locally - don't...

414 Views

0 replies

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Entire album library disappeared (songs & playlists still intact). How do I restore albums?

My entire album library disappeared (songs and playlists still intact). Since the most recent thread addressing this issue is from 2014, am posting as a new topic. Any advice on how to restore my album library is appreciated. Thank you.

Regular

My entire album library disappeared (songs and playlists still intact). Since the most recent thread addressing this issue is from 2014, am posting as a new topic. Any advice on how to restore my alb...

397 Views

0 replies

0 likes

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Spotify keeps opening on startup despite being set not to and it keeps crashing my computer

I installed Spotify on my (admittedly bad) laptop and the program itself generally doesn't give me issues. Because my computer is slow, I try to have the least amount of programs possible open on start-up, including Spotify. I disabled start-up from ...

Newbie

I installed Spotify on my (admittedly bad) laptop and the program itself generally doesn't give me issues. Because my computer is slow, I try to have the least amount of programs possible open on sta...

793 Views

0 replies

0 likes

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Solved!! Cant find option to play songs in order

Songs do not play in order, this is frustrating since some albums make more sense if played in their proper order.Thanks in advance

Casual Listener

Songs do not play in order, this is frustrating since some albums make more sense if played in their proper order. Thanks in advance

Red2d

Casual Listener

14974 Views

2 replies

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Webplayer is not working

Hi All,The webplayer for me has had a complete barney today. It will not play anything at all and in the devices section it has a massive list of Chrome and a couple of Firefox instances (when I have repeatedly tried to get it working). I have access...

Visitor

Hi All, The webplayer for me has had a complete barney today.  It will not play anything at all and in the devices section it has a massive list of Chrome and a couple of Firefox instances (whe...

321 Views

0 replies

0 likes

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Downloaded songs to listen offline

I've looked to see if this has been answered and I've only found responses from 2015. On both desktop and mobile, I'm not able to see a list of my downloaded songs. The only reason I finally paid for premium is to listen offline so I don't use all my...

Newbie

I've looked to see if this has been answered and I've only found responses from 2015. On both desktop and mobile, I'm not able to see a list of my downloaded songs. The only reason I finally paid for...

419 Views

0 replies

0 likes

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Spotify re-following artist on its own/ playing music

For whatever reason spotify keeps following (and playing, in the middle of me using spotify) some random artist, the same every time. What is this? I'm the only user on this account, I've never followed the artist, it just plays music/refollows on it...

Casual Listener

For whatever reason spotify keeps following (and playing, in the middle of me using spotify) some random artist, the same every time.    What is this? I'm the only user on this account, I...

surmata

Casual Listener

1188 Views

2 replies

1 likes

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Unable to maximize window on a portrait display

I've noticed what I believe to be a bug with the current version (1.0.70.388) of the desktop app for Windows. I have a 22" monitor that is in a portrait orientation resolution set to 1080X1920. When maximizing the spotify window (whether manually dra...

Newbie

I've noticed what I believe to be a bug with the current version (1.0.70.388) of the desktop app for Windows. I have a 22" monitor that is in a portrait orientation resolution set to 1080X1920. When ...

435 Views

0 replies

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No Sound

One morning....poof! no sound using Spotify app. Sound on computer works for every other app. Spotify volume at max. Time track at bottom indicates music is streaming, but no sound comes out! Rebooted computer. Uninstalled and reinstalled Spotify app...

Casual Listener

One morning....poof! no sound using Spotify app.  Sound on computer works for every other app.  Spotify volume at max.  Time track at bottom indicates music is streaming, but no sound ...

InfusionGB

Roadie

594 Views

2 replies

0 likes

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Can't play music from one artist on spotify

I can't play music from any of the beastie boys' albums. I also can't seem to access a playlist I made...Seems trivial, right? I just want answers.Thing is, I can play their songs from the web browser, and it opens the regular window and plays the so...

Newbie

I can't play music from any of the beastie boys' albums. I also can't seem to access a playlist I made... Seems trivial, right? I just want answers. Thing is, I can play their songs from the web br...

Sebasty

Community Legend

450 Views

1 replies

0 likes

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I don't find my friend :(

Hi all I've a friend who as a spotify account with a lot of playlist, he's also in my Facebook friend, but, when i clic on ''find a friend'' i find other friends but not him ?Maybe someone know why ? Thanks for your help and i'm sorry for my bad engl...

Casual Listener

Hi all   I've a friend who as a spotify account with a lot of playlist, he's also in my Facebook friend, but, when i clic on ''find a friend'' i find other friends but not him ? Maybe someone...

Sebasty

Community Legend

375 Views

1 replies

0 likes

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Spotify opens, but doesn't start up and dings repeatedly (Windows 7)

At some point Spotify stopped working properly. This happened a few months ago and have yet to find any solution. Spotify opens up, but stays black, and the only menus available are File, Edit, and View. Also the Windows error sound dings rapidly and...

Casual Listener

  At some point Spotify stopped working properly.  This happened a few months ago and have yet to find any solution.  Spotify opens up, but stays black, and the only menus available...

Rec-Tech

Casual Listener

567 Views

3 replies

0 likes

Windows
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cant logg in to my account error 404 but any other accounts work

Hello there, So my Problem is... I have 2 Accounts the Main Acc i wanted to Logg in and the "Old" one that work. now i want to Logg in, on my windows desktop programm but there is the error 404. Than i look for some posts "what is error 404". I saw t...

Casual Listener

Hello there,  So my Problem is...  I have 2 Accounts the Main Acc i wanted to Logg in and the "Old" one that work. now i want to Logg in, on my windows desktop programm but there is the e...

schmiddiline

Casual Listener

322 Views

1 replies

0 likes

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Unable to add my own playlists to a folder

I saw that many other people had the issue that I has, wher they were unable to add any playlists to a playlist folder. However, they each found solutions by creating a new playlist in the folder, then adding their playlists, then simply deleting the...

Newbie

I saw that many other people had the issue that I has, wher they were unable to add any playlists to a playlist folder. However, they each found solutions by creating a new playlist in the folder, th...

388 Views

0 replies

0 likes

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Spotify installation problem

I had the regular PC version of Spotify on my desktop PC running Windows 10. It worked perfectly until this summer, when Spotify released the app in the Windows Store.I went ahead and installed the app.....but didn't realize I was supposed to uninsta...

Newbie

I had the regular PC version of Spotify on my desktop PC running Windows 10.   It worked perfectly until this summer, when Spotify released the app in the Windows Store. I went ahead and in...

Sebasty

Community Legend

3290 Views

1 replies

0 likes

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why does my playlist not play

Hi There I can't understand why my playlist won't play on my Echo Dot, I have premium, the problem is this: When I'm on the Spotify app on my laptop most songs will play both on my laptop and on my Dot, when I try and play a song form my local files ...

Newbie

Hi There   I can't understand why my playlist won't play on my Echo Dot, I have premium, the problem is this:  When I'm on the Spotify app on my laptop most songs will play both on my lap...

429 Views

0 replies

0 likes

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