Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84025 Views

40 replies

68 likes

  • 84025 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796726 Views

505 replies

64 likes

  • 796726 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24182 Views

25 replies

7 likes

  • 24182 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3072 Views

0 replies

4 likes

  • 3072 Views
  • 0 replies
  • 4 likes

can you get the old search function back?

when you search for a artist you now only get the artists top 4 songs in your search result, which just doesn't seem very useful at all. Is there a way to get back the old search tab where you could see all the artists songs ranked by popularity?

Casual Listener

when you search for a artist you now only get the artists top 4 songs in your search result, which just doesn't seem very useful at all. Is there a way to get back the old search tab where you could ...

Jenny5603

Regular

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Don't want auto login on starting up my computer!!!

I have gone to advanced settings many times and indicated NO when asked to have Spotify automatically start up when I start my laptop....Spotify continues to start up every time I start up my laptop anyway!! SO annoying that under preferences, it doe...

Newbie

I have gone to advanced settings many times and indicated NO when asked to have Spotify automatically start up when I start my laptop....Spotify continues to start up every time I start up my laptop ...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

AutoPlay not working

Hello,the AutoPlay feature does not work anymore on my computer. It didn't work on last version of Spotify, today I downloaded the new version, but it is still not fixed. And yes, I checked the options, it is turned on. On my android phone it works j...

Casual Listener

Hello, the AutoPlay feature does not work anymore on my computer. It didn't work on last version of Spotify, today I downloaded the new version, but it is still not fixed. And yes, I checked the opt...

victord66

Casual Listener

1559 Views

2 replies

1 likes

Windows
  • 1559 Views
  • 2 replies
  • 1 likes

Spotify for iPhone won't play songs which are in my iTunes library

There are a few songs that I have in a playlist on Spotify that refuse to play on my iPhone 7. They are not greyed out, but when I tap on the song, the track appears at the bottom of the screen (as if about to play) for a split second before disappea...

Newbie

There are a few songs that I have in a playlist on Spotify that refuse to play on my iPhone 7. They are not greyed out, but when I tap on the song, the track appears at the bottom of the screen ...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

"This song is not available. If you have the file on your computer you can import it."

I'm a Premium user, and in the desktop app, this is the message I receive when I try to play any song; regardless of whether it is in my Library.I can play anything I want through Alexa, or on my Android phone.This began two days ago...what's going o...

Newbie

I'm a Premium user, and in the desktop app, this is the message I receive when I try to play any song; regardless of whether it is in my Library. I can play anything I want through Alexa, or on my A...

krigon

Casual Listener

1562 Views

4 replies

0 likes

desktop app
Song not available
Windows 10
  • 1562 Views
  • 4 replies
  • 0 likes

Cover Photo for Playlist

I need help, I tried 100 times to change my Playlist's photo and when I click save nothing happens, I've tried everything.

Newbie

I need help, I tried 100 times to change my Playlist's photo and when I click save nothing happens, I've tried everything.

aransnara

Regular

470 Views

1 replies

1 likes

  • 470 Views
  • 1 replies
  • 1 likes

Song available on mobile app but not desktop

Thanks for clicking.There's an album I like that I can listen to all day on my phone, but if I switch the output to my (Windows 10) desktop Spotify tells me "This song is not available. If you have the file on your computer you can import it." I've t...

Newbie

Thanks for clicking. There's an album I like that I can listen to all day on my phone, but if I switch the output to my (Windows 10) desktop Spotify tells me "This song is not available. If you ha...

Callumwill

Newbie

476 Views

1 replies

1 likes

Windows
  • 476 Views
  • 1 replies
  • 1 likes

Shuffle function not working for big playlists

I have a best of the best playlist of 1000+ songs. The shuffel function does not seem to work randomized, instead the songs that are picked up depend on how I have sorted the playlist. For example if I have sorted it with the order of last added firs...

Newbie

I have a best of the best playlist of 1000+ songs. The shuffel function does not seem to work randomized, instead the songs that are picked up depend on how I have sorted the playlist. For example if...

kartselyanski96

Regular

632 Views

1 replies

3 likes

  • 632 Views
  • 1 replies
  • 3 likes

Can't change my playlists cover image

So I'm trying to change the cover image on my playlist, but it doesn't let me do it. The image is jpg so that's not the reason. When i upload the picture the green bar loads fully and when i click "save" nothing happens

Visitor

So I'm trying to change the cover image on my playlist, but it doesn't let me do it. The image is jpg so that's not the reason. When i upload the picture the green bar loads fully and when i click "s...

Kak3

Roadie

1644 Views

3 replies

1 likes

  • 1644 Views
  • 3 replies
  • 1 likes

Sorting Artist songs

It's 2018 already and I can't sort my artists songs. Tell me why? Please tell me why? Do you know how annoying is to find you favorite artist page with tens os songs you added with albuns all mixed up? Do you guys really think that creating a playlis...

Casual Listener

It's 2018 already and I can't sort my artists songs. Tell me why? Please tell me why? Do you know how annoying is to find you favorite artist page with tens os songs you added with albuns all mixed u...

BRN75

Music Fan

624 Views

3 replies

0 likes

  • 624 Views
  • 3 replies
  • 0 likes

Mix up a play list

Hey People...........New person here. I just created a long play list that I want to share with my son who lives in LA. How can I mix all of the songs up in a play list? I select random to somewhat mix things up, but that's not quite doing it. . Is t...

Visitor

    Hey People...........New person here.  I just created a long play list that I want to share with my son who lives in LA. How can I mix all of the songs up in a play list?&...

assist726

Newbie

14399 Views

3 replies

0 likes

Windows
  • 14399 Views
  • 3 replies
  • 0 likes

Spotify skips to next song

Hi all, I have the following problem with Spotify. For example, the length of a song is 4:00. The last two seconds of the song are silent. So the program stops the song at 3:58 and continue with the next one in my playlist. The result is I have no br...

Visitor

Hi all,   I have the following problem with Spotify. For example, the length of a song is 4:00. The last two seconds of the song are silent. So the program stops the song at 3:58 and continue ...

436 Views

0 replies

1 likes

  • 436 Views
  • 0 replies
  • 1 likes

Desktop Stops Playing When Notifications are Received on Samsung Galaxy 8

I listen to Spotify on Windows 10 Desktop at work. My phone is nearby. Whenever I receive a text notification or sometimes even a calendar notification, my desktop app stops playing. Fix?

Newbie

I listen to Spotify on Windows 10 Desktop at work. My phone is nearby. Whenever I receive a text notification or sometimes even a calendar notification, my desktop app stops playing.  Fix?

605 Views

0 replies

1 likes

  • 605 Views
  • 0 replies
  • 1 likes

WIndows app

Im using a vpn but i cant log in the windows app. I can log in and use the browser version but when i try to use the app it tells me that "your country does not match the one set in your profile". But if it does not match why am i able to log in and ...

Newbie

Im using a vpn but i cant log in the windows app. I can log in and use the browser version but when i try to use the app it tells me that "your country does not match the one set in your profile". Bu...

Sebasty

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Sound problem

Hi.Recently I have noticed that everything I play from spotify gets some wierd spikes of distortion or something. This happends only when I am playing something from spotify in the dowloaded program or directly from the browser. Since I am a sound te...

Newbie

Hi. Recently I have noticed that everything I play from spotify gets some wierd spikes of distortion or something. This happends only when I am playing something from spotify in the dowloaded progra...

Sebasty

Community Legend

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

Spotify Problem app in Windows 10

I have a Problem with the Spotify in Windows 10When I Logging in the Application this freeze all my computer so I only need to reboot my PcThis never happened me before

Newbie

I have a Problem with the Spotify in Windows 10 When I Logging in the Application this freeze all my computer so I only need to reboot my Pc This never happened me before      

Sebasty

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

i found a bug with the desktop app

i have a corsair k70 rapid fire and the media keys no longer work unless you turn off "show desktop overlay when using media keys" in the settings

Newbie

i have a corsair k70 rapid fire and the media keys no longer work unless you turn off "show desktop overlay when using media keys" in the settings

Mgitkos

Newbie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

download lag

i can't download spotify.exe . something about 800kb and it say 20min !!! i have a good connection, in this really moment i'm dowloading at 70mbs

Visitor

i can't download spotify.exe . something about 800kb and it say 20min !!! i have a good connection, in this really moment i'm dowloading at 70mbs  

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes