error message

[neale24862]

this evening have started to get the message . spotify exe. no disc

there is no disk in the drive.please insert a disk into drive F. Not sure why. all i have done is turn on the computer and spotify loads as part of strt up process as is normal. Any advice ?

[Perr_M]

Having same issue (as of 5:30 AM CST) and cannot get the pop up box with the error message to close. Spotify loads and runs normally.

[joeiovno1]

Me too. It started yesterday morning. 

"There is no disk in the drive. Please insert a disk into drive..." 

[stickerbandit]

I have this same error, too. It started yesterday and is still happening. Spotify works but I can't get that error box to go away without closing Spotify completely.

[Perr_M]

After it had been running for about an hour, I got the error message window to close. It never affected the use of Spotify. Hopefully they corrected the issue!

[D9vid]

May I join the club?  Mystified but without a solution

[MartinStoichkov · Accepted solution]

Hey all in this thread! 

I might have a solution for you, try these steps: 

• Go to Start > Click On Run > Type "Regedit" > Click OK 
• Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Windows\
• Change the value of the ErrorMode key to 2

In your situation CSRSS.EXE (Microsoft Client Server Subsystem) may attempt to locate media which don't exist

[D9vid]

Thank you Martin.  You may be a Rock Star / Computer Star but you are also my hero.  Solution : simple, elegant and it works!

[MartinStoichkov]

Glad to hear that everything is fine with you @D9vid! 

Happy listening

[stickerbandit]

This worked! Thank you!

[joacoviedo]

Thank you! it works

[BrettM]

I have been having the same error message as well. And the error message will only go away once I have closed Spotify. I tried Martin's solution and it worked. Thanks so much Martin!!

[candee192]

Totally worked for me! Thanks!!

[spowell]

Thanks Martin.   That was the most annoying thing ever.  You get top props today. 

[jmahan]

This worked for me too! Thanks MartinStoichkov

[Mamarox]

[thomaskane1]

This work for me too!

Thank you very much from a non-technical person for such clear advice

Thomas

[jhamptonia]

This didn't work for me.  I don't have the final folder in the line you desribe. Mine only goes to:  

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\

After that the only remaining folder is- Print

No- Windows folder after that.  

Any suggestions?

[MartinStoichkov]

Hello @jhamptonia, that's really odd. 

Can you provide a screenshot, to see what is there? 

These folders are Windows standard folders, and should be there, try to restart your computer and see if there is any difference. If not, I assume it's something related to your Windows version.

If you didn't find the folder anyway, you can try to re-install Spotify, as this usually helps for many ongoing issues, thanks! 

[jhamptonia]

I've attached a screenshot.  I've tried restarting the computer.  I've tried uninstalling Spotify and reinstalling it.    Nothing is working so far.  Help me Obi-wan, you're my only hope~

J