My username is a bunch of random numbers!

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My username is a bunch of random numbers!

theodorable
Newbie

Hi. So, I've been a spotify member for six months now and have had no problems until now. I just took a look at my profile and noticed that spotify displays not my name, but 1214123792 as my "username", which I do not like. When I signed up for spotify I connected to my facebook account and continued signing in with my email, just like I would for facebook. This caused my full name to represent my profile; which I'm okay with. Here's the thing that might have caused the problem: I just recently lost interest in facebook and temporarily deactivated my account, but I could still log in to spotify using my facebook information (email and password). I  checked my account settings and what not on the spotify website and saw that I was still connected to facebook. I get that spotify is for listening to music and it shouldn't matter how your profile appears, but it still bugs me. Solution?

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Re: My username is a bunch of random numbers!

Peter__
Community Legend
All looks ok from here. Could just be a temporary blip with your client retrieving the data from Facebook.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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7 people liked this

Re: My username is a bunch of random numbers!

Taylor
Community Legend

Hi, and welcome to the community!

 

Unfortunately, if you deactivated your facebook account, Spotify will revert your name to numbers as it pulls your data every so often, meaning it no longer has any data to pull so it can't display anything. Currently, there is no way to specify a Spotify username to display. The only way to display your name would be to connect to fb again.

There is an idea for creating a username somewhere on the ideas section (but I can't seem to find it, sorry!). Feel free to add Kudos and comment to show your support!

 

Anthony :)

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2 people liked this

Re: My username is a bunch of random numbers!

Peter__
Community Legend

Hey! Welcome to the community :)

Good news, it appears to have fixed itself. I can confirm your public profile for "1214123792" is connected to Facebook and is now displaying your full name and profile picture. 

 

If it hasn't updated in your client yet, it should do within the next 24 hours. ;) 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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1 person liked this

Re: My username is a bunch of random numbers!

Mundivondi
Casual Listener

This also happend to my account it only shows my username as a number and i cand browes musick ore do anything :( my nr is 1173214248

Re: My username is a bunch of random numbers!

Peter__
Community Legend

@Mundivondi wrote:

This also happend to my account it only shows my username as a number and i cand browes musick ore do anything :( my nr is 1173214248


Are you getting any error messages at all @Mundivondi ?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: My username is a bunch of random numbers!

Mundivondi
Casual Listener

its fixed! its a christams miracle!

Re: My username is a bunch of random numbers!

SolVC
Regular

I deactivated my FB account and now my username is also random numbers. I did activate FB again, but is seems to be numbers and it wont change to my FB name. How can I solve this problem?

Re: My username is a bunch of random numbers!

Peter__
Community Legend
Are you logging in using your Facebook details still?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: My username is a bunch of random numbers!

SolVC
Regular

Yes, I am still, but numbers keep appearing.

Re: My username is a bunch of random numbers!

Peter__
Community Legend
Weird what is the number and I will double check your public profile?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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