No Audio after the last update

[pinen83]

Premium

Italy

Desktop app

Windows 10

After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on my PC is good

[Yordan · Accepted solution]

Hi @pinen83!

Could you check if Spotify is muted in the Volume mixer by right-clicking on the speaker icon in Windows' tray bar? It's also worth checking if the correct audio device is selected for the app:

1. Open Spotify and play something.
2. Open Windows' Sound settings and scroll all the way to the bottom.
3. Under Advanced Sound options, click App volume and device preferences.
4. You'll then see a list of all programs that are playing audio. Find Spotify and select the appropriate device (or switch it to default).

Hope this helps. Cheers!

[pinen83]

Thank you very much. I don't know why but spotify was mute in windows