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Podcast are not sync between different devices

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Podcast are not sync between different devices

Regular

The sync between the podcast on desktop and mobile is not working every time... i think this problem consists so long and nothing changed...

 

also I think we need a new "mark as played" button on desktop....


mark_desktop.pngmark_mobile.PNG

10 Replies
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Re: Podcast are not sync between different devices

Rock Star 18
Rock Star 18

Hey there @paulus1502

thanks for posting !

 

I suggest checking out this FAQ's page for further info.

 

Hope this helps 🙂

OneByBooRock Star 18
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Re: Podcast are not sync between different devices

Visitor

Has this been solved? I find it crazy that I'm even having to ask this question.. How does this not just intuitively work?

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Re: Podcast are not sync between different devices

Moderator
Moderator

Hey there @paulus1502 and @YoungMD

 

Thanks for reaching out to the Community about this. 
 

We appreciate you taking the time to share your suggestion with the Community. If you think other users might also like it, go ahead and create an idea on the relevant idea board. We always take new ideas and feedback into consideration to improve the app. Here you can read more on how ideas work.

 

We also suggest checking this help article for useful tips on how to submit an idea. As a heads-up, it's good to know that the higher the number of votes an idea gets, the more likely it is for the idea to be implemented 🙂 

 

Hope this helps. Let us know if you have any more questions. 

IvanModerator
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Re: Podcast are not sync between different devices

Regular
Hey Ivan,

the sync and correct display of the podcasts is actually not working on the Spotify Desktop App. It's a pity that an essential function of podcasts does not work properly in such a huge company.

Thank you a lot!
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Re: Podcast are not sync between different devices

Moderator
Moderator

Hey @paulus1502,

 

Thanks for getting back to us 🙂

 

Can you restart your PC and then log out and log back in again? If that doesn't help, you can give these steps a go and run a clean reinstall. That way you can make sure the app is up-to-date and the cache is not causing any issues.

 

If that doesn't do the trick, you can try running the app as an administrator.

 

Keep us in the loop! If you have questions, you know where to find us.

 

 

 

 

VerModerator
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Re: Podcast are not sync between different devices

Regular

Hey @Ver,

thank you for the Feedback! Some of my friends have the same problem. It looks like this is a common problem. I take an reinstall, but this doesn´t change anything. On my mac I installed the newest App from you and nothing is synced. 😥(look at this clip)

 

Between my iPhone and Windows it worked sometimes.

 

Did you hear ever from this problem?

Bildschirmfoto 2020-10-15 um 01.20.32.png
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Re: Podcast are not sync between different devices

Moderator
Moderator

Hi there @paulus1502,


Thanks for the info and that video.

 

Sometimes when you listen on multiple devices corrupted cache files may cause sync issues like these.

 

We recommend you log out everywhere and run a clean reinstall on all your devices, this involves deleting the cache files of the app and will force a account wide resynchronization of your info. You can have a look at this guide for the steps relevant to each device.

 

Another thing you can try is to delete the local cache files on your Windows device. Check out the solutions in this thread for instructions on how to do that.

 

Hope this helps. 

 

AlexModerator
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Re: Podcast are not sync between different devices

Regular
Ok I test it and get back to you ASAP. But the video was from a new fresh Mac installation.
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Re: Podcast are not sync between different devices

Regular

Hey @Alex,

I have applied your input. Unfortunately without success. This still seems to be a bug of yours that unfortunately hasn't been fixed for several years.

 

If there is no change I will have to change to another podcast platform again.

Here is a other Thread about the topic.

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