Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
- 35705 Views
- 94 replies
- 26 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
i saw that everyone can make their room on site but i can’t there’s only errors
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I've already voted for the idea to allow a disable toggle for podcasts so I stop getting them inserted into recommended playlists, but how do I block a specific podcast? The home screen of the Mac Desktop app has become a continuous advertisement for...
Newbie
I've already voted for the idea to allow a disable toggle for podcasts so I stop getting them inserted into recommended playlists, but how do I block a specific podcast? The home screen of t...
Killobyte
Regular
62710 Views
198 replies
614 likes
Hi all, I'm wondering if anyone can help with info on becoming a Spotify "passthrough partner". I've spoken with general customer support a number of times but I haven't been able to make any progress there. Is there anyone else I can reach out to? A...
Casual Listener
Hi all, I'm wondering if anyone can help with info on becoming a Spotify "passthrough partner". I've spoken with general customer support a number of times but I haven't been able to make any progres...
312c6yh2qjd27fl5vces
Visitor
1178 Views
4 replies
0 likes
I don't like that I cannot see my entire playlist name (if it's longer) even when I click on my playlist. It always abbreviates with an ellipsis and I have to edit the playlist and scroll to read the full name.
Newbie
I don't like that I cannot see my entire playlist name (if it's longer) even when I click on my playlist. It always abbreviates with an ellipsis and I have to edit the playlist and scroll to read the...
Maria
Moderator
63 Views
1 replies
0 likes
Before I started using Spotify, I used an Android app called "jetAudio+" to listen to my music. That app has a button, when listing to a playlist, that when tapped will, "Repeating All Songs" , Repeating Current Song", "Stopping after Current Track",...
Newbie
Before I started using Spotify, I used an Android app called "jetAudio+" to listen to my music. That app has a button, when listing to a playlist, that when tapped will, "Repeating All Songs" , Repea...
Yordan
Moderator
311 Views
1 replies
0 likes
Hi! I have a few HomePods and Amazon Echo's in the apartment. I want to play at the same time the same song on all speakers. How can I reach this?
Visitor
Hi! I have a few HomePods and Amazon Echo's in the apartment. I want to play at the same time the same song on all speakers. How can I reach this?
ZacC137
Visitor
182348 Views
16 replies
0 likes
I like listening but willing to start all over fresh to clear up space. Is this possible?
Visitor
I like listening but willing to start all over fresh to clear up space. Is this possible?
Novy
Moderator
6134 Views
3 replies
1 likes
PlanPremiumCountryUSADevice(iPhone 13 pro, Linux/Window PC)Operating System(iOS 18.6, Linux Mint, Windows 11) My Question or IssueI have been adding many songs to a single playlist for years and keep the ones I really like for my liked songs. Sometim...
Newbie
Plan Premium Country USA Device (iPhone 13 pro, Linux/Window PC) Operating System (iOS 18.6, Linux Mint, Windows 11) My Question or Issue I have been adding many songs to a single pl...
erainbowd
Casual Listener
10346 Views
15 replies
3 likes
PlanPremiumCountryCandaDeviceiPhone 14Operating SystemiOS 17.6.1 My Question or IssueAfter updating my Spotify app, when using CarPlay the (+) button no longer adds songs to my liked songs playlist. Instead it seems to be adding songs to whatever pla...
Casual Listener
Plan Premium Country Canda Device iPhone 14 Operating System iOS 17.6.1 My Question or Issue After updating my Spotify app, when using CarPlay the (+) button no longer adds songs to ...
PurpleFan
Roadie
5611 Views
21 replies
0 likes
Spotify on Apple Watch keeps being extremely unstable! It almost always gets stuck and no matter what you do: close the app, restart watch, re-install app on the watch, unpair and repair the watch - the issue keeps coming back after some time. perhap...
Casual Listener
Spotify on Apple Watch keeps being extremely unstable! It almost always gets stuck and no matter what you do: close the app, restart watch, re-install app on the watch, unpair and repair the watch - ...
cms1999
Visitor
20900 Views
35 replies
13 likes
Hii so when I was younger I had a Spotify account and then I switched to Apple Music now I’m trying to switch back and I can’t remember what my email was I really want my old account because it has my old playlists and just like the nostalgia but is ...
Visitor
Hii so when I was younger I had a Spotify account and then I switched to Apple Music now I’m trying to switch back and I can’t remember what my email was I really want my old account because it has m...
SajiBinsu
Visitor
8310 Views
6 replies
0 likes
I've created the playlist on Desktop (Mac).I've copied all the tracks into another playlist, and also tried sending as a collaborative playlist but no luck.
Casual Listener
I've created the playlist on Desktop (Mac). I've copied all the tracks into another playlist, and also tried sending as a collaborative playlist but no luck.
OscarDC
Moderator
8019 Views
10 replies
0 likes
Yesterday, I discovered a feature on Spotify that allowed me to find new songs for a specific playlist using Spotify Clips. At the top of the screen, I saw the name of my playlist, and I could swipe through different clips to discover new tracks that...
Regular
Yesterday, I discovered a feature on Spotify that allowed me to find new songs for a specific playlist using Spotify Clips. At the top of the screen, I saw the name of my playlist, and I could swipe ...
Dessi
Moderator
4642 Views
12 replies
0 likes
Note: forum directs me here for web player issues but there's no Web Player 'label', apologies if posted in wrong place Plan - PremiumCountry - UKDevice- Windows 10 Laptop / Chrome (Web Player)My Question or IssueI 'pin' the web player in chrome. Whe...
Regular
Note: forum directs me here for web player issues but there's no Web Player 'label', apologies if posted in wrong place Plan - Premium Country - UK Device- Windows 10 Laptop...
aj1010101
Casual Listener
27945 Views
50 replies
13 likes
I tried to play a “Italo Classics” Playlist and the music jumps to Latin music which isn’t included in the original playlist. How can I fix this problem? This problem exists in Germany since a couple of weeks.
Visitor
I tried to play a “Italo Classics” Playlist and the music jumps to Latin music which isn’t included in the original playlist. How can I fix this problem? This problem exists in Germany since a...
AlejaR
Moderator
75 Views
1 replies
0 likes
Some podcasts play normally, and some just don't play at all. I've tried everything the support page said to do but they just don't play on the app and neither on the web player.
Newbie
Some podcasts play normally, and some just don't play at all. I've tried everything the support page said to do but they just don't play on the app and neither on the web player.
XXMonsterSodaXx
Visitor
32538 Views
9 replies
1 likes
I have premium and all my songs downloaded, but my songs will just randomly pause every few seconds. I'm able to unpause them immediately but it's very annoying.
Visitor
I have premium and all my songs downloaded, but my songs will just randomly pause every few seconds. I'm able to unpause them immediately but it's very annoying.
Dex801
Regular
186650 Views
73 replies
12 likes
I can't use contact us page.It says, that something went wrong. Please, could You fix It?Thank You.
Roadie
I can't use contact us page. It says, that something went wrong. Please, could You fix It? Thank You.
3w2ql6ky927b11mqu7fl
Visitor
4886 Views
5 replies
1 likes
I am a premium subscriber in the US who uses 2 full-updated Chromebooks to access Spotify via the PWA regularly in addition to multiple Android devices. It appears your team recently added "recents" to the PWA, which was exciting to discover until I ...
Gig Goer
I am a premium subscriber in the US who uses 2 full-updated Chromebooks to access Spotify via the PWA regularly in addition to multiple Android devices. It appears your team recently added "rec...
ck003
Gig Goer
512 Views
7 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S25Operating SystemAndroid 16 My Question or IssuePreviously when using the AI DJ feature, I was able to put in a voice or chat request, and the AI DJ would respond, making an automix of songs based...
Gig Goer
Plan Premium Country United States Device Samsung Galaxy S25 Operating System Android 16 My Question or Issue Previously when using the AI DJ feature, I was able to put in a voice or...
slowwater8
Gig Goer
601 Views
2 replies
0 likes
PlanFreeCountryGermanyDeviceThinkPad - NotebookOperating SystemLinux Debian My Question or IssueAfter entering my email-adress I get the "Oops! Something went wrong, please try again or check out our help area" message (german language) since some we...
Newbie
Plan Free Country Germany Device ThinkPad - Notebook Operating System Linux Debian My Question or Issue After entering my email-adress I get the "Oops! Something went wrong, please t...
Hospy
Casual Listener
689 Views
4 replies
0 likes