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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11913 Views
  • 80 replies
  • 9 likes
  • Other
  • 11913 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20461 Views
  • 9 replies
  • 2 likes
  • Other
  • 20461 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify says it's offline no matter what

PlanFree DevicePixel 4Operating SystemCalyxOS (Android) My Question or IssueSpotify keeps stating it's offline but :- I can listen to the podcast I previously have listened to- I can add new playlists from friends and listen to themBut I can't make a...

  • Casual Listener
  • Plan Free   Device Pixel 4 Operating System CalyxOS (Android)   My Question or Issue Spotify keeps stating it's offline but : - I can listen to the podcast I previously have l...
  • Not applicable
  • 509 Views
  • 10 replies
  • 0 likes
  • Other
  • 509 Views
  • 10 replies
  • 0 likes

Superuser Contribution Fans also liked broken after recent update! Getting associated to totally random non genre artist.

PlanPremiumCountryAustralia My Question or IssueSo it seems that the lastest algorithm update for 'Fans also like' has completely **bleep** a bunch of peoples feeds, personally I'm a melodic techno artist, and previously was associated with some of m...

  • Newbie
  •     Plan Premium Country Australia     My Question or Issue So it seems that the lastest algorithm update for 'Fans also like' has completely **bleep** a bunch of peoples...
  • DoomNation
  • Roadie
  • 1216 Views
  • 8 replies
  • 1 likes
  • Denon
    music
  • 1216 Views
  • 8 replies
  • 1 likes

Cannot login to Spotify on Windows Phone.

I have a Windows Phone that I use periodically for playing Spotify. I did not have issues before but now it says that my username or password is invalid. I have verified my password and am able to log into my account on other devices.I have uninstall...

  • Visitor
  • I have a Windows Phone that I use periodically for playing Spotify. I did not have issues before but now it says that my username or password is invalid. I have verified my password and am able to lo...
  • Ximzend
  • Spotify Star
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

i am not getting a chance your password email

I’m having trouble getting into my spotify account. I try to change my password, but i’m not getting any emails

  • Visitor
  • I’m having trouble getting into my spotify account. I try to change my password, but i’m not getting any emails
  • Jose_M
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhancing Access to Spotify in currently Underserved Regions

Note: I kindly request moderators not to close this post quickly. Spotify Customer Service specifically recommended I post this idea here so the development team can look into it and consider making changes in the future. Your understanding and suppo...

  • Music Fan
  • Note: I kindly request moderators not to close this post quickly. Spotify Customer Service specifically recommended I post this idea here so the development team can look into it and consider making ...
  • katarighe
  • Music Fan
  • 204 Views
  • 2 replies
  • 1 likes
  • 204 Views
  • 2 replies
  • 1 likes

Superuser Contribution Random Language Switch on Specific Page

PlanFamily PremiumCountryUnited States DeviceMoto G Stylus 5G 2023Operating SystemAndroid 14 My Question or IssueSo this is weird. But my entire app is in English except this page, which is the page that opens when you click on the "give 2 friends 2 ...

  • Newbie
  • Plan Family Premium Country United States   Device Moto G Stylus 5G 2023 Operating System Android 14   My Question or Issue So this is weird. But my entire app is in English exce...
  • Novy
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • Other
  • 59 Views
  • 1 replies
  • 0 likes

why am I getting so many adds when listening to podcasts?

I am a premium subscriber and use Spotify mainly to listen to podcasts. Most times I get an ad inserted in the middle of the podcast which is annoying since I pay for not having ads. But in the past few days, each podcast is being interrupted many ti...

  • Visitor
  • I am a premium subscriber and use Spotify mainly to listen to podcasts. Most times I get an ad inserted in the middle of the podcast which is annoying since I pay for not having ads. But in the past ...
  • Amayy
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ Silent/Hangs App

PlanPremiumCountryUS DevicePC Operating SystemWindows/Chrome (noticed on Open Spotify) My Question or IssueI've been using the AI DJ, but I've noticed that after a while, when the DJ is supposed to talk, the app will just sit there and do nothing. So...

  • Casual Listener
  • Plan Premium Country US   Device PC   Operating System Windows/Chrome (noticed on Open Spotify)   My Question or Issue I've been using the AI DJ, but I've noticed that afte...
  • Dessi
  • Moderator
  • 155 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 155 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Gemini with Spotify

PlanPremiumCountryIrelandDevicePixel 8 ProOperating SystemLatest Android My Question or Issue Using Spotify with Gemini, or at least trying to. It will play music or my personal playlists fine. However, most of the time when I ask it to play podcasts...

  • Regular
  • Plan Premium Country Ireland Device Pixel 8 Pro Operating System Latest Android   My Question or Issue   Using Spotify with Gemini, or at least trying to. It will play music or m...
  • ZakhariahBerg
  • Visitor
  • 332 Views
  • 3 replies
  • 0 likes
  • Other
  • 332 Views
  • 3 replies
  • 0 likes

Superuser Contribution local files not appearing

i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw somewhere it’s gotta be legally acquired, two of t...

  • Visitor
  • i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw...
  • yardensharon
  • Casual Listener
  • 3264 Views
  • 19 replies
  • 0 likes
  • 3264 Views
  • 19 replies
  • 0 likes

Superuser Contribution Block Joe Rogan Podcast

I've already voted for the idea to allow a disable toggle for podcasts so I stop getting them inserted into recommended playlists, but how do I block a specific podcast? The home screen of the Mac Desktop app has become a continuous advertisement for...

  • Newbie
  • I've already voted for the idea to allow a disable toggle for podcasts so I stop getting them inserted into recommended playlists, but how do I block a specific podcast?   The home screen of t...
  • HerHolyGrizzle
  • Casual Listener
  • 39480 Views
  • 188 replies
  • 596 likes
  • Block
    Desktop
    Podcasts
  • 39480 Views
  • 188 replies
  • 596 likes

Solved!!Superuser Contribution Spotify on Roku won't play

I’m trying to use Spotify (app v2.5) on Roku (model 3900EU Roku express, software version 9.0.0) and it all works... except for the ability to press Play! It worked a few days ago. It’s not working now. Nothing has changed in the setup or account. I ...

  • Casual Listener
  • I’m trying to use Spotify (app v2.5) on Roku (model 3900EU Roku express, software version 9.0.0) and it all works... except for the ability to press Play! It worked a few days ago. It’s not work...
  • Not applicable
  • 44048 Views
  • 20 replies
  • 4 likes
  • Other
  • 44048 Views
  • 20 replies
  • 4 likes

Superuser Contribution Queue always shuffles when switching between devices

PlanPremium family planCountryIrelandDevicePixel 3XL / PC / Chromecast / Google HomeOperating SystemAndroid 11 / Windows 10 My Question or IssueWhenever I connect/disconnect or switch to a different device on Spotify connect whether its from my lapto...

  • Music Fan
  • Plan Premium family plan Country Ireland Device Pixel 3XL / PC / Chromecast / Google Home Operating System Android 11 / Windows 10   My Question or Issue Whenever I connect/disconnect ...
  • Franco06
  • Newbie
  • 2938 Views
  • 14 replies
  • 6 likes
  • Connect
    music
  • 2938 Views
  • 14 replies
  • 6 likes

Superuser Contribution You've discovered a premium feature

I have premium. I shouldn't be seeing this message. It's also incredibly condescending to people who don't have premium. "This is a premium feature" or "you need to purchase premium to use this feature" or greying it out altogether so that people kno...

  • Newbie
  • I have premium.  I shouldn't be seeing this message.   It's also incredibly condescending to people who don't have premium.  "This is a premium feature" or "you need to purchase prem...
  • Yordan
  • Moderator
  • 7169 Views
  • 3 replies
  • 2 likes
  • 7169 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution 'No Healthy Upstream' Error Encountered by Many Users at Our Institution

Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been able to resolve the issue with any standard troubl...

  • Casual Listener
  • Hello, I'm with a large institution that has had many reports of users unable to access spotify's webplayers, namely open.spotifycdn.com and open-exp.spotifycdn.com. Our help desk teams have not been...
  • Maria
  • Moderator
  • 30531 Views
  • 2 replies
  • 2 likes
  • Connect
  • 30531 Views
  • 2 replies
  • 2 likes

Pre sale

I have all the boxes ticked and have not recieved any pre sale info

  • Visitor
  • I have all the boxes ticked and have not recieved any pre sale info
  • Jose_M
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord listening party only plays one song before pausing for me

PlanPremiumCountryNorwayDeviceStationary PCOperating SystemWindows 10 Home My IssueWhen I join a listening party with friends Spotify plays the full first song, and upon it finishing, switches to the next song, but automatically pauses it so I manual...

  • Newbie
  • Plan Premium Country Norway Device Stationary PC Operating System Windows 10 Home     My Issue When I join a listening party with friends Spotify plays the full first song, and u...
  • Yordan
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • Other
  • 106 Views
  • 1 replies
  • 0 likes