Spotify is Shuffling even when Shuffle is Off

[jismaelv]

Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna finally make me change to Amazon Music

[OscarDC]

Hey @jismaelv,

Thank you for reaching out to the Community and welcome. We hope you don't mind us moving your post out of the Chat section to one of our Help boards as it fits better here.

This type of issue is commonly related to some damaged cache that might be affecting the proper behavior of the playback in your liked songs. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This process will replace damaged files and ensure you're running the latest version of the app.

If the issue persists, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.

We'll be on the lookout.