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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78192 Views

9 replies

4 likes

  • 78192 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42267 Views

232 replies

21 likes

Other
  • 42267 Views
  • 232 replies
  • 21 likes

Superuser Contribution Can’t download playlists on firestick

PlanPremiumCountryMexicoDeviceFire TV stick 3rd GenOperating SystemFire OS 7.6.8.8 My Question or IssueI don’t see the “download” button on the Spotify app on the firestick, I want to download playlists to listen while offline. Network is ok, still h...

Visitor

  Plan Premium Country Mexico Device Fire TV stick 3rd Gen Operating System Fire OS 7.6.8.8     My Question or Issue I don’t see the “download” button on the Spotify app on...

Susan_GP

Moderator

319 Views

1 replies

0 likes

Other
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching device from phone to pc restarts podcast.

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI was trying to switch device to resume listening to my podcast. While playing, there were no issues switching from pc to my phone was not a problem. However, then wh...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue I was trying to switch device to resume listening to my podcast. While playing, there were...

Susan_GP

Moderator

298 Views

1 replies

0 likes

Other
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle doesn't play recently added songs

Aside from various existing problems with smart shuffle like the shuffle order always being the exact same etc. I've noticed fairly recently that smart shuffle also doesn't play recently added songs at all, systematically. If I scroll the the playlis...

Music Fan

Aside from various existing problems with smart shuffle like the shuffle order always being the exact same etc. I've noticed fairly recently that smart shuffle also doesn't play recently added songs ...

AlejaR

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login message - bottom text overlapping continue button

PlanPremiumCountryCanadaDeviceiMac Mid 2011Operating SystemOS High Sierra My Question or IssueAfter the whole fiasco of the Google Cloud servers being down, it looks like I am able to sign back in to my account. Thing is, the bottom text is overlappi...

Newbie

Plan Premium Country Canada Device iMac Mid 2011 Operating System OS High Sierra   My Question or Issue After the whole fiasco of the Google Cloud servers being down, it looks lik...

MihailY

Moderator

341 Views

1 replies

0 likes

Other
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played showing up hours later

I’ve had an issue with my recently played songs since yesterday. My spotify is very behind, whenever i play songs they don’t show up in recents till hours after i played the song. I use apps that show me my stats and streams, the songs i listened to ...

Visitor

I’ve had an issue with my recently played songs since yesterday. My spotify is very behind, whenever i play songs they don’t show up in recents till hours after i played the song. I use apps that sho...

AlejaR

Moderator

426 Views

1 replies

1 likes

Other
  • 426 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How can I be a music reviewer

i tried to apply in Spotify Music Reviewer but it leads me to another page and it doesn't provide the form I have to complete

Casual Listener

i tried to apply in Spotify Music Reviewer but it leads me to another page and it doesn't provide the form I have to complete

Babymistik

Visitor

241608 Views

6 replies

15 likes

  • 241608 Views
  • 6 replies
  • 15 likes

Superuser Contribution Podcast Episode List Scroll Location Resetting to Top

Plan Premium Country UK Device Desktop Operating System Windows 11 My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Opening the podcast feed by clicking on the podcast's tile on the home screen opens ...

Regular

Plan Premium Country UK Device Desktop Operating System Windows 11   My Question or Issue It is impossible to open a podcast feed at the currently listened to episode. Openin...

tommeddingsx

Newbie

902 Views

4 replies

0 likes

Other
  • 902 Views
  • 4 replies
  • 0 likes

“Copied from Liked Songs”

I clicked on someone’s profile/recent playlist and it says “copied from your Liked Songs on xxxx date” on the top of the page. What does this mean?

Visitor

I clicked on someone’s profile/recent playlist and it says “copied from your Liked Songs on xxxx date” on the top of the page. What does this mean?

3nev

Visitor

5326 Views

2 replies

0 likes

  • 5326 Views
  • 2 replies
  • 0 likes

why did a song disappear from my spotify

i was going to listen to a song that i like but i guess i must’ve accidentally pressed on something because the song then disappeared from all of my playlists and also from the artists profile and album. i tried to search it up in the search bar but ...

Casual Listener

i was going to listen to a song that i like but i guess i must’ve accidentally pressed on something because the song then disappeared from all of my playlists and also from the artists profile and al...

Bittencourt

Spotify Star

653 Views

3 replies

1 likes

  • 653 Views
  • 3 replies
  • 1 likes

I s this before and I'll explain this again.I was trying to play music on m

I'm sick of explaining the same thing I'm going to move to Apple Music.And I'm definitely going to recommend people to not subscribe to Spotify.Cause you're thieves

Visitor

I'm sick of explaining the same thing I'm going to move to Apple Music.And I'm definitely going to recommend people to not subscribe to Spotify.Cause you're thieves

Billy-J

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

An album is missing when i try to listen to it

I tried to look at an album but the album was missing from the artist profile. It does open with a link but only 3 songs are available. This only happens with my main (old) account, with my new account it works perfectly fine.

Casual Listener

I tried to look at an album but the album was missing from the artist profile. It does open with a link but only 3 songs are available. This only happens with my main (old) account, with my new accou...

cornmeal

Casual Listener

554 Views

4 replies

0 likes

  • 554 Views
  • 4 replies
  • 0 likes

Não consigo parar a reprodução automática dos podcasts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ribezaz

Spotify Star

374 Views

1 replies

1 likes

Music
Other
  • 374 Views
  • 1 replies
  • 1 likes

Superuser Contribution Community help wizard forgets progress when you log in

I followed the Help Wizard on community.spotify.com, but had not logged in. At the last step it told me to log in, and that it would remember what I'd written so I wouldn't have to re-type it. I pressed log in, and it logged me in but yeeted me back ...

Casual Listener

I followed the Help Wizard on community.spotify.com, but had not logged in. At the last step it told me to log in, and that it would remember what I'd written so I wouldn't have to re-type it. I pres...

Joan

Moderator

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution My shuffle is acting really weird??

So I looked at my playlists queue before closing the app, because I wanted to see what was gonna play when i got back, and it was all metal. When I re opened the app an hour later suddenly Charlie XCX was the next two things in the queue??? Don’t get...

Visitor

So I looked at my playlists queue before closing the app, because I wanted to see what was gonna play when i got back, and it was all metal. When I re opened the app an hour later suddenly Charlie XC...

Ivelina

Moderator

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify App audio quality & volume issues

PlanFamily PremiumCountryUSADeviceiPhone 16Operating SystemiOS 18.5My Question or IssueFor several weeks now, when playing music from Spotify Connect to Sonos speaker(s), the volume is significantly lower, appears muffled, and overall lesser quality....

Casual Listener

Plan Family Premium Country USA Device iPhone 16 Operating System iOS 18.5 My Question or Issue For several weeks now, when playing music from Spotify Connect to Sonos speaker(s), the v...

Maria

Moderator

2003 Views

6 replies

2 likes

  • 2003 Views
  • 6 replies
  • 2 likes

Problema con HomePod

Tengo un HomePod mini y no me permite conectar y reproducir música de la aplicación con una instrucción de Siri, solo se permite conexión con AirPlay. ¿Existe alguna configuración?

Visitor

Tengo un HomePod mini y no me permite conectar y reproducir música de la aplicación con una instrucción de Siri, solo se permite conexión con AirPlay. ¿Existe alguna configuración? 

Billy-J

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

[SOLVED] Spotify Desktop Client Crashes When Local MP3 Files Are Played or Skipped

Hi, I’ve been running into a very frustrating issue with Spotify on desktop (Windows 10) that seems directly tied to local MP3 files. I’m on the Premium plan, using the latest Spotify version, and I’ve tested this across both my PC and iPhone XR (iOS...

Newbie

Hi,   I’ve been running into a very frustrating issue with Spotify on desktop (Windows 10) that seems directly tied to local MP3 files. I’m on the Premium plan, using the latest Spotify versio...

1001 Views

0 replies

1 likes

Other
  • 1001 Views
  • 0 replies
  • 1 likes

Superuser Contribution Black screen on chromebook, premium family

PlanPremiumCountryUKDeviceChromebookOperating System My Question or IssueThis week, for the first time, I used the download function on Spotify Premium, so I can listen to music offline. Now every time I try to open the app or webplayer on my chromeb...

Casual Listener

Plan Premium Country UK Device Chromebook Operating System     My Question or Issue This week, for the first time, I used the download function on Spotify Premium, so I can listen...

Cialo

Casual Listener

461 Views

3 replies

0 likes

  • 461 Views
  • 3 replies
  • 0 likes