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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

80637 Views

9 replies

4 likes

  • 80637 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42860 Views

232 replies

21 likes

Other
  • 42860 Views
  • 232 replies
  • 21 likes

Solved!!Superuser Contribution Would Canvas feature work if I traveled?

PlanPremiumCountryUkraine (currently in Hungary)DeviceiPhone 14Operating System(iOS 18.5 My Question or IssueI’m already aware that Canvas feature isn’t available in my home region, but i’m curious is it possible that this feature would work if i’m c...

Newbie

Plan Premium Country Ukraine (currently in Hungary) Device iPhone 14 Operating System (iOS 18.5   My Question or Issue I’m already aware that Canvas feature isn’t available in my home ...

kuva

Casual Listener

529 Views

3 replies

0 likes

Other
  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution The TV app experience is a joke.

A New Reason to Hate SpotifyYou can't even access all your playlists directly. You have to control it from your phone. And even that doesn't work properly. Try starting a playlist from your phone? it plays one track, then skips to some random stuff. ...

Visitor

A New Reason to Hate Spotify You can't even access all your playlists directly. You have to control it from your phone. And even that doesn't work properly. Try starting a playlist from your pho...

MihailY

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Hey im new help me please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MattSuda

Spotify Star

476 Views

1 replies

0 likes

Discussion
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs duplicate in the queue when using Shuffle in a Jam

When using the Jam feature, if you select a playlist with shuffle turned on, it will cause there to be double of the same songs in the queue. Turning off shuffle will fix the concurrent duplicates queued.

Newbie

When using the Jam feature, if you select a playlist with shuffle turned on, it will cause there to be double of the same songs in the queue. Turning off shuffle will fix the concurrent duplicates qu...

Dessi

Moderator

978 Views

8 replies

0 likes

Other
  • 978 Views
  • 8 replies
  • 0 likes

Superuser Contribution Cannot bock gross and embarrassing podcasts from popping up on my Home

I've never listened to podcasts, entirely uninterested. But my spotify home page loves to continually put a recommended podcast on my home page that promotes polyamory and polygamy. Personally I find this gross and embarrassing to have on my account....

Newbie

I've never listened to podcasts, entirely uninterested. But my spotify home page loves to continually put a recommended podcast on my home page that promotes polyamory and polygamy. Personally I find...

OscarDC

Moderator

158 Views

1 replies

0 likes

Other
  • 158 Views
  • 1 replies
  • 0 likes

Sleep Timer Glitched! Lost All Audiobook Hours While Asleep

I fell asleep while listening to an audiobook, and despite using Spotify’s built-in sleep timer, it failed to stop playback. The entire audiobook played through, and all my listening hours were used up without me actually hearing the content. I reach...

Visitor

I fell asleep while listening to an audiobook, and despite using Spotify’s built-in sleep timer, it failed to stop playback. The entire audiobook played through, and all my listening hours were used ...

1251430551

Casual Listener

264 Views

1 replies

2 likes

  • 264 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playback stops after one song

PlanPremiumCountryCanadaDevicePixel 6 ProOperating SystemAndroid 16/Chromecast My Question or Issue Whether casting on Chromecast or having the phone play, playback stops after first song of any album or playlist.

Music Fan

Plan Premium Country Canada Device Pixel 6 Pro Operating System Android 16/Chromecast   My Question or Issue   Whether casting on Chromecast or having the phone play, playback st...

AlejaR

Moderator

356 Views

3 replies

0 likes

playback
  • 356 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remote Jam not in sync

I am currently trying to listen from the UK with my sister who is in Germany and it plays completely different songs. The current song for me restarts when she changes the song or her song ends. So I am basically stuck listening to the same song over...

Visitor

I am currently trying to listen from the UK with my sister who is in Germany and it plays completely different songs. The current song for me restarts when she changes the song or her song ends. So I...

Ezbro

Casual Listener

3599 Views

5 replies

1 likes

Other
  • 3599 Views
  • 5 replies
  • 1 likes

Spotify Support/Escalations Team Saying "It's not ideal, but this isn't something we can help with"

Have been contacting Spotify support since June 8th about a particular artist that is selling playlist placements, etc (clearly violating terms) and has been on an editorial playlist since 2022

Newbie

Have been contacting Spotify support since June 8th about a particular artist that is selling playlist placements, etc (clearly violating terms) and has been on an editorial playlist since 2022

159 Views

0 replies

0 likes

Other
  • 159 Views
  • 0 replies
  • 0 likes

Hörbuchzeit nachkaufen

Meine Zeit Hörbücher zu Horen ist in meinem Duo-Abo verbraucht, jetzt möchte ich Zeit nachkaufen, geht aber nicht

Visitor

Meine Zeit Hörbücher zu Horen ist in meinem Duo-Abo verbraucht, jetzt möchte ich Zeit nachkaufen, geht aber nicht

Bittencourt

Spotify Star

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast episode stuck at 0:00

Same here. I also noticed a bug where a video podcast will stay stuck at 0:00 and never play when it is sent over Spotify Connect to the Windows app minimized to the tray. Meanwhile, no problems doing this with music or audio-only podcasts. Yet anoth...

Roadie

Same here. I also noticed a bug where a video podcast will stay stuck at 0:00 and never play when it is sent over Spotify Connect to the Windows app minimized to the tray. Meanwhile, no problems doin...

MihailY

Moderator

345 Views

1 replies

0 likes

Other
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I open spotify an unknown song starts playing

- It’s been three separate times already when I’ve opened Spotify, and for a literal split second seen the song I was playing before at the bottom of the screen, but then this random song from this artist called “Saiso Cupid” starts playing. It’s alw...

Casual Listener

- It’s been three separate times already when I’ve opened Spotify, and for a literal split second seen the song I was playing before at the bottom of the screen, but then this random song from this a...

Amay

Spotify Star

408 Views

1 replies

0 likes

Other
  • 408 Views
  • 1 replies
  • 0 likes

Copy url

If i copy someones profile url will they be notified due to latest update?

Casual Listener

If i copy someones profile url will they be notified due to latest update?

Bittencourt

Spotify Star

412 Views

3 replies

0 likes

  • 412 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing every 10 to 30 seconds it's getting anoying.

It doesn't matter if it's a video, podcast or song it pauses and won't unpause untill i do it. No matter what it's connected too

Visitor

It doesn't matter if it's a video, podcast or song it pauses and won't unpause untill i do it. No matter what it's connected too

Eni

Moderator

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Three-dot menu next to songs cannot be used

First idea: it would be very helpful to have a place to report a bug or issue with the app. Ive noticed a problem lately and there is no way to point it out anywhere, nor any discussion about it online, that i can find. I really hate when companies /...

Visitor

First idea: it would be very helpful to have a place to report a bug or issue with the app. Ive noticed a problem lately and there is no way to point it out anywhere, nor any discussion about it onli...

AlejaR

Moderator

641 Views

1 replies

0 likes

Other
  • 641 Views
  • 1 replies
  • 0 likes

Come trovare l'email di un account?

Non so più trovare l'email per accedere ad uno dei miei account e so solo che il nome visualizzato è: Maooooo, che è un account premium con la prova gratuita e la foto profilo di un pinguino imperatore. Grazie a chi mi aiuterà

Visitor

Non so più trovare l'email per accedere ad uno dei miei account e so solo che il nome visualizzato è: Maooooo, che è un account premium con la prova gratuita e la foto profilo di un pinguino imperato...

MattSuda

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

I can't log into my account.

I can't log into my account. When I log in, I immediately get an error "something went wrong" and I'm kicked out of my account, although a couple of hours ago everything was fine

Visitor

I can't log into my account. When I log in, I immediately get an error "something went wrong" and I'm kicked out of my account, although a couple of hours ago everything was fine

osornios

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do most songs play too fast - at a faster speed than original recording

Why do most songs play too fast - at a faster speed than original recordings? This ruins the original song and raises the key it was recorded in.

Visitor

Why do most songs play too fast - at a faster speed than original recordings? This ruins the original song and raises the key it was recorded in.

Joan

Moderator

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes