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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 887 Views
  • 7 replies
  • 2 likes
  • Other
  • 887 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

Superuser Contribution Why can’t I find my time capsule on my iPhone after already updating?

I have checked everywhere and some told me to update to the latest version of the app, and so I did. However, the time capsule feature is still long gone.

  • Casual Listener
  • I have checked everywhere and some told me to update to the latest version of the app, and so I did. However, the time capsule feature is still long gone.
  • OscarDC
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Date issue in recently played/history list

PlanPremiumCountryIndia DeviceRedmi Note 9 pro maxOperating SystemAndroid 12 with MIUI global 14.0.2 My Question or IssueIn recently played/history tab, the list shows song listed under a date they are played on. This list is correct for TODAY and YE...

  • Newbie
  • Plan Premium Country India   Device Redmi Note 9 pro max Operating System Android 12 with MIUI global 14.0.2   My Question or Issue In recently played/history tab, the list shows...
  • Novy
  • Moderator
  • 405 Views
  • 3 replies
  • 1 likes
  • 405 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music plays, but no sound and songs skip after 10 seconds

On both my Apple TV and Yamaha receiver, Spotify appears to connect and songs start playing, but no sound comes out. Then, after about 10 seconds, the song will skip to the next and then this repeats. Have reinstalled Apple TV app, and Spotify plays ...

  • Casual Listener
  • On both my Apple TV and Yamaha receiver, Spotify appears to connect and songs start playing, but no sound comes out. Then, after about 10 seconds, the song will skip to the next and then this repeats...
  • istansfield
  • Casual Listener
  • 16702 Views
  • 74 replies
  • 17 likes
  • 16702 Views
  • 74 replies
  • 17 likes

Superuser Contribution DENON AVR / Spotify Connect / volume control

There have been lots of similar posts in the past but none of them resulted in fixing the problem. So I decided to start yet another thread. I use: - iOS 12.1.2- Spotify app 8.4.88.280- DENON Receiver AVR-X3500H (but other DENON receivers are affecte...

  • Newbie
  • There have been lots of similar posts in the past but none of them resulted in fixing the problem. So I decided to start yet another thread.   I use:   - iOS 12.1.2 - Spotify app 8.4.8...
  • ivanbobadilla
  • Regular
  • 7997 Views
  • 18 replies
  • 32 likes
  • Connect
    Denon
  • 7997 Views
  • 18 replies
  • 32 likes

Solved!!Superuser Contribution Search within your own playlists

Please can we have a way that we can search for individual tracks within our made playlists. I have thousands of tracks in all different kinds of playlists but when I want to go to a particular track with in that pay list there is no way to do it.ple...

  • Casual Listener
  • Please can we have a way that we can search for individual tracks within our made playlists. I have thousands of tracks in all different kinds of playlists but when I want to go to a particular track...
  • Kevla
  • Regular
  • 26772 Views
  • 20 replies
  • 9 likes
  • 26772 Views
  • 20 replies
  • 9 likes

How do I upload music?

I made a song and wanted to put it up on Spotify so I could listen to it at work. How do I do that?

  • Visitor
  • I made a song and wanted to put it up on Spotify so I could listen to it at work. How do I do that?
  • ribezaz
  • Roadie
  • 42 Views
  • 1 replies
  • 0 likes
  • 42 Views
  • 1 replies
  • 0 likes

My husband is a Duo member How come he has six skips he should have endless

my husband cannot go backwards to listen to music when he chooses and he can only skip songs six times when he should be able to skip as many as he wants. Why is this?

  • Visitor
  • my husband cannot go backwards to listen to music when he chooses and he can only skip songs six times when he should be able to skip as many as he wants. Why is this?
  • Maxim
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Delete local files

Hello everyone, I recently sorted out my music in iTunes and therefore deleted many music files.However all these local files, even those erased, still appear in my Spotify, even when I deactivate the display of my local files in my preferences! Grrr...

  • Regular
  • Hello everyone,   I recently sorted out my music in iTunes and therefore deleted many music files. However all these local files, even those erased, still appear in my Spotify, even when I de...
  • jjacksonspencer
  • Casual Listener
  • 78635 Views
  • 31 replies
  • 5 likes
  • music
  • 78635 Views
  • 31 replies
  • 5 likes

Only my songs on shared blend

Spotify shared blend with one other person shows only my songs. Blend is nearly 3 hours long and every song has only one initial beside it (mine). Did my friend do something to stop their songs appearing?

  • Casual Listener
  • Spotify shared blend with one other person shows only my songs. Blend is nearly 3 hours long and every song has only one initial beside it (mine). Did my friend do something to stop their songs appea...
  • ribezaz
  • Roadie
  • 91 Views
  • 3 replies
  • 1 likes
  • music
  • 91 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can I listen to more audiobooks given that I haven’t used my free 15h

I don’t seem to me able to listen to more books without paying, yet I have only listened to one book this month. It’s duration is 6hour and 4 minutes. So what’s going on? Where can I see how many hours of audio books I have listened to this month? I ...

  • Visitor
  • I don’t seem to me able to listen to more books without paying, yet I have only listened to one book this month. It’s duration is 6hour and 4 minutes. So what’s going on? Where can I see how many h...
  • Vasil
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution [AAOS] Spotify for Android Automotive is missing go forward/backward 15 sec

I'm using Spotify in my car (Renault Mégane E-Tech running Android Automotive, not Android Auto!) and the native app doesn't have the ability to go forward or backward 15 sec. To be more precise, I can tap on the 3 dots, then these controls appear bu...

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  • Regular
  • I'm using Spotify in my car (Renault Mégane E-Tech running Android Automotive, not Android Auto!) and the native app doesn't have the ability to go forward or backward 15 sec.   To be more pre...
  • MihailY
  • Moderator
  • 259 Views
  • 8 replies
  • 0 likes
  • Other
  • 259 Views
  • 8 replies
  • 0 likes

Superuser Contribution Bug with Spotify Community auto notification email

The noreply-support email sends me notifications for Spotify Community activity. The link to go to the post sends me here: https://community.spotify.com/t5/forums/forumtopicpage/board-id/desktop_windows/message-id/126783#M126783 but it doesn't work. ...

  • Casual Listener
  • The noreply-support email sends me notifications for Spotify Community activity. The link to go to the post sends me here:  https://community.spotify.com/t5/forums/forumtopicpage/board-id/deskt...
  • MihailY
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • Other
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to access the web player just says 429 too many requests

I use the webplayer at work because we can't download the desktop app. I've been using the web player for a few months now. All of a sudden today when I try to go to the webplayer via firefox a get a white screen with the words 429 too many requests....

  • Casual Listener
  • I use the webplayer at work because we can't download the desktop app. I've been using the web player for a few months now. All of a sudden today when I try to go to the webplayer via firefox a get...
  • SilentListener
  • Casual Listener
  • 10029 Views
  • 56 replies
  • 18 likes
  • 10029 Views
  • 56 replies
  • 18 likes

Superuser Contribution FORCEFULLY Remove Podcast from "Your Shows"

PlanPremium OSAndroid / PC My Question or IssueHi. I would like to remove a recommended podcast from the "My Shows" category on my spotify home-screen. I watched 3 episodes of a personal podcast (dating advice podcast) and it keeps appearing on my ho...

  • Regular
  • Plan Premium   OS Android / PC   My Question or Issue Hi. I would like to remove a recommended podcast from the "My Shows" category on my spotify home-screen. I watched 3 episodes of...
  • joel232
  • Visitor
  • 97324 Views
  • 39 replies
  • 126 likes
  • Other
  • 97324 Views
  • 39 replies
  • 126 likes

Superuser Contribution Spotify streams lost and frozen

CountryAustralia My Question or Issue So i uploaded my song to spotify, had been gaining streams perfectly fine.Until recently, my streams for my song dropped, as well as it being frozen without gaining any at all. It says if people are listening at ...

  • Visitor
  • Country Australia     My Question or Issue   So i uploaded my song to spotify, had been gaining streams perfectly fine. Until recently, my streams for my song dropped, as well a...
  • Pablorama
  • Visitor
  • 5641 Views
  • 2 replies
  • 4 likes
  • Account
  • 5641 Views
  • 2 replies
  • 4 likes

Superuser Contribution Gaming Console Volume Too High

I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to hear any dialog in the game, sound effects are drowned...

  • Newbie
  • I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to hea...
  • Felainum
  • Newbie
  • 24209 Views
  • 19 replies
  • 21 likes
  • consoles
    gaming
    gaming consoles
    high
    High Volume
    loud
    PlayStation
    PS4 App
    PSN
    too loud
    video games
    volume
    Volume Control
    Volume Levels
    xbox
    Xbox Live
    Xbox One
  • 24209 Views
  • 19 replies
  • 21 likes