Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
Newbie
35513 Views
94 replies
26 likes
- 35513 Views
- 94 replies
- 26 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Spotify Bedroom
i saw that everyone can make their room on site but i can’t there’s only errors
Visitor
2796114 Views
39 replies
153 likes
Other
- 2796114 Views
- 39 replies
- 153 likes
Why do i have ads on my podcasts even with premium?
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Regular
213090 Views
216 replies
126 likes
- 213090 Views
- 216 replies
- 126 likes
Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
- 72462 Views
- 303 replies
- 26 likes
Switching RSS feeed
I have been trying to update my RSS feed for a week and I keep getting the same error message, saying it's unable to do so right now. All my other pushes are working. But now my latest episode isn't up on spotify. Is there a help email anywhere?
I have been trying to update my RSS feed for a week and I keep getting the same error message, saying it's unable to do so right now. All my other pushes are working. But now my latest episode isn't ...
Casual Listener
40 Views
1 replies
1 likes
- 40 Views
- 1 replies
- 1 likes
When will you fix the latest iPad version? RIP Spotify.
Why did you sack all your developers and use AI to destroy what was once a fully functioning, easy to use music player. Now it is like entering a dark, bug infested swamp full of crocodiles, where everything is broken and the screen is full of beta v...
Why did you sack all your developers and use AI to destroy what was once a fully functioning, easy to use music player. Now it is like entering a dark, bug infested swamp full of crocodiles, whe...
Roadie
216 Views
2 replies
1 likes
- 216 Views
- 2 replies
- 1 likes
Ongoing Targeted Harassment by Another Spotify Account
I have been experiencing ongoing targeted harassment from another Spotify account for over a month. I have submitted more than 5 reports, but no action has been taken. Is there a way to contact Spotify's Safety Team directly or submit evidence for an...
I have been experiencing ongoing targeted harassment from another Spotify account for over a month. I have submitted more than 5 reports, but no action has been taken. Is there a way to contact Spoti...
Casual Listener
102 Views
2 replies
3 likes
- 102 Views
- 2 replies
- 3 likes
old man's music
If I sign up for Spotify, can I download music in a MP3 format to transfer to my sat nav? & if so, is it easy to do this?
If I sign up for Spotify, can I download music in a MP3 format to transfer to my sat nav? & if so, is it easy to do this?
Spotify Star
62 Views
1 replies
1 likes
- 62 Views
- 1 replies
- 1 likes
Audiobooks on Spotify — long overdue
Dear Spotify Community, I contacted Spotify support recently asking about audiobooks on the platform. The answer I got was that they're "working on making audiobooks available" and that it'll happen "as soon as possible." They also suggested I bring ...
Dear Spotify Community, I contacted Spotify support recently asking about audiobooks on the platform. The answer I got was that they're "working on making audiobooks available" and that it...
Spotify Star
89 Views
1 replies
0 likes
- 89 Views
- 1 replies
- 0 likes
Upload Edited Podcast transcript
I don't have an "edit" button for transcripts, but it says that is an option on their website. Official support website says:Editing your transcriptsYou can download your episode transcript from Spotify for Creators, make changes, then re-upload the ...
I don't have an "edit" button for transcripts, but it says that is an option on their website. Official support website says: Editing your transcripts You can download your episode transcr...
142 Views
0 replies
0 likes
- 142 Views
- 0 replies
- 0 likes
Superuser Contribution Question: new artist
How do I make a new artist
How do I make a new artist
Moderator
69 Views
1 replies
0 likes
Other
- 69 Views
- 1 replies
- 0 likes
Superuser Contribution Music disappearing from Artist profile
My Question or Issue I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too. All of the music (except for one song) has disappeared from an Artist's pro...
My Question or Issue I already reported it through Spotify's reporting system but i got an automated mail saying i should look here so I figured I'd make a post about it too. ...
Visitor
9622 Views
10 replies
0 likes
Other
- 9622 Views
- 10 replies
- 0 likes
Superuser Contribution All LG Oled users With Playback Issues I need your help.
It’s been almost 3 years and Spotify does not work on OLED B7A. I’m sick and tired of paying for this service and it never works. If you have the same issue. Leave your TV model. Operating system. Spotify version. webOS 3.9.3-6270915Serial Number 710...
It’s been almost 3 years and Spotify does not work on OLED B7A. I’m sick and tired of paying for this service and it never works. If you have the same issue. Leave your TV model. Operating system. Sp...
Regular
1653 Views
10 replies
0 likes
- 1653 Views
- 10 replies
- 0 likes
Superuser Contribution Spotify Struggling on Sony Walkman NW-A306
I previously had a Sony Walkman NWA-105 which I used exclusively as a dedicated music device for stored music on the default app and Spotify. It was getting a bit slow at times as the memory was quite full, and then I dropped it in the bath (doh) so ...
I previously had a Sony Walkman NWA-105 which I used exclusively as a dedicated music device for stored music on the default app and Spotify. It was getting a bit slow at times as the memory was quit...
Moderator
11752 Views
8 replies
2 likes
Sony
- 11752 Views
- 8 replies
- 2 likes
Solved!!Superuser Contribution Podcast navigation changed
I listen to a podcast that has nearly 250 episodes and many seasons. I am caught up on the latest season, and now I want to listen to one of the middle seasons. On the Android app, it used to be that when you open a specific podcast episode and pick ...
I listen to a podcast that has nearly 250 episodes and many seasons. I am caught up on the latest season, and now I want to listen to one of the middle seasons. On the Android app, it used t...
Newbie
3020 Views
3 replies
0 likes
Other
- 3020 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Chromecast issue
PlanPremiumCountry DevicePixel mobileOperating SystemAndroid My Question or IssueToday Spotify acted strange when connected to Chromecast:1. Not possible to cast audio from my phone2. When connected to Chromecast Spotify respond slowly start on track...
Plan Premium Country Device Pixel mobile Operating System Android My Question or Issue Today Spotify acted strange when connected to Chromecast: 1. Not possible to cast audio...
Moderator
147 Views
3 replies
0 likes
Chromecast
- 147 Views
- 3 replies
- 0 likes
Superuser Contribution Podcast restarting
PlanPremiumCountryUnited StatesDeviceIphone 16 proOperating SystemIOS 26.2 My Question or IssueI listen to a lot of podcasts on Spotify, the interface is great. Something that’s extremely frustrating is Podcasts restarting randomly after I’ve had the...
Plan Premium Country United States Device Iphone 16 pro Operating System IOS 26.2 My Question or Issue I listen to a lot of podcasts on Spotify, the interface is great. Somet...
Moderator
2985 Views
19 replies
2 likes
Other
- 2985 Views
- 19 replies
- 2 likes
Superuser Contribution error-I am being told my podcast is not accessible as I am not the owner?
Hi! I host The Adoption Files podcast and was editing a recording on Riverside. When I finished the edit and went to return to the podcast dashboard, I was met with a blank screen and a message that I am not authorized to access the site. I have trie...
Hi! I host The Adoption Files podcast and was editing a recording on Riverside. When I finished the edit and went to return to the podcast dashboard, I was met with a blank screen and a message that ...
Moderator
88 Views
3 replies
2 likes
- 88 Views
- 3 replies
- 2 likes
Solved!!Superuser Contribution Messaging Feature is missing
I have noticed that the messaging feature is missing on my Spotify. While my friends have access to this feature, I am unable to communicate with them because it is not available to me. How can I obtain this feature?PlanPremium DuoCountryLebanonDevic...
I have noticed that the messaging feature is missing on my Spotify. While my friends have access to this feature, I am unable to communicate with them because it is not available to me. How can I obt...
Visitor
8387 Views
8 replies
2 likes
"Bug"
"Premium"
App & Features
- 8387 Views
- 8 replies
- 2 likes
Superuser Contribution Where are the cookies settings for Spotify
I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?
I can't seem to find the area on the Spotify app or in the privacy policy that relates to cookies and how they are set on my account - Can someone advise please?
Visitor
11484 Views
18 replies
8 likes
- 11484 Views
- 18 replies
- 8 likes
Superuser Contribution Private session still counts my listening while in a session
The private session is supposed to not count your activity for when you're listening to an artist and not count in your Spotify wrapped etc. When I listen to an artist in a private session, they still appear in my "most listened to artist this month"...
The private session is supposed to not count your activity for when you're listening to an artist and not count in your Spotify wrapped etc. When I listen to an artist in a private session, they stil...
Visitor
35124 Views
5 replies
0 likes
- 35124 Views
- 5 replies
- 0 likes
Superuser Contribution Listening on multiple devices at same time
I have a new spotify account. I am experimenting with a premium account or a family account. Either way, I listen several different ways: via Sonoavia the app on my PCon my iphone with the app Up to now, any time I am listening on one device and I st...
I have a new spotify account. I am experimenting with a premium account or a family account. Either way, I listen several different ways: via Sonoa via the app on my PC on my i...
Moderator
9740 Views
7 replies
2 likes
- 9740 Views
- 7 replies
- 2 likes
Solved!!Superuser Contribution Rekordbox Track Loading Error
PlanPremiumCountryJPDeviceAsus Vivobook SDDJ-FLX4Operating SystemWindows 11 Pro (Latest updates installed)Rekordbox 7.2.14My Question or IssueLoading tracks from a Spotify playlist randomly stopped working.Trying to load a track gives the "Track Load...
Plan Premium Country JP Device Asus Vivobook S DDJ-FLX4 Operating System Windows 11 Pro (Latest updates installed) Rekordbox 7.2.14 My Question or Issue Loading tracks from a Spotify playl...
Newbie
2605 Views
6 replies
0 likes
Other
- 2605 Views
- 6 replies
- 0 likes
Superuser Contribution Playlists & playback issue on Web Player and mobile
Hi Oscar, I have the same issue where all of a sudden all of my playlists have no songs in the app, attempting to access other playlists triggers the 'Something went wrong' reload pop up. I am still able to see all my songs in my playlists in the web...
Hi Oscar, I have the same issue where all of a sudden all of my playlists have no songs in the app, attempting to access other playlists triggers the 'Something went wrong' reload po...
Casual Listener
287 Views
4 replies
0 likes
Other
- 287 Views
- 4 replies
- 0 likes