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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • babatjie
  • Casual Listener
  • 5328 Views
  • 37 replies
  • 6 likes
  • Other
  • 5328 Views
  • 37 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18746 Views
  • 9 replies
  • 2 likes
  • Other
  • 18746 Views
  • 9 replies
  • 2 likes

Superuser Contribution Music Pausing Randomly

I have premium and all my songs downloaded, but my songs will just randomly pause every few seconds. I'm able to unpause them immediately but it's very annoying.

  • Visitor
  • I have premium and all my songs downloaded, but my songs will just randomly pause every few seconds. I'm able to unpause them immediately but it's very annoying.
  • Not applicable
  • 46308 Views
  • 54 replies
  • 7 likes
  • 46308 Views
  • 54 replies
  • 7 likes

DJ should not skip one WHOLE MINUTE + of songs??

DJ should not skip ~90+ seconds of a song and transition into another one.I was listening to King Park by La Dispute and it faded into another song 5m30s into the song, which is like, exactly the point where it starts to intensely pick up the pace. T...

  • Casual Listener
  • DJ should not skip ~90+ seconds of a song and transition into another one. I was listening to King Park by La Dispute and it faded into another song 5m30s into the song, which is like, exactly the...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Why can't I apply a gift card to a premium account.?It is a form of payment

I filled out a survey and was given the option to choose a $30 gift card from various places. I didn't like most of them so I chose one for Spotify, turns out it cannot be applied to a premium account which is ludicrous. What is the point of a gift c...

  • Visitor
  • I filled out a survey and was given the option to choose a $30 gift card from various places. I didn't like most of them so I chose one for Spotify, turns out it cannot be applied to a premium accoun...
  • Maxim
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists not showing up in other users' searches.

None of my playlists have any more than several saves. I have some that have no saves or just one or two saves and don't show in other people's searches. I tried in someone else's account to search for my playlist, but even if I filter to ONLY see pl...

  • Music Fan
  • None of my playlists have any more than several saves. I have some that have no saves or just one or two saves and don't show in other people's searches. I tried in someone else's account to search f...
  • WorldQuestioner
  • Music Fan
  • 118 Views
  • 4 replies
  • 0 likes
  • 118 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution "Liked songs" on Alexa are ALWAYS played in shuffle mode :-(

On my Alexa devices, when I request that my "liked songs" (the songs you give a "heart" to) are being played then it always plays it with SHUFFLE ON and starts with one random song.This is downright frustrating for me because I always want to start w...

  • Newbie
  • On my Alexa devices, when I request that my "liked songs" (the songs you give a "heart" to) are being played then it always plays it with SHUFFLE ON and starts with one random song. This is downrigh...
  • Karulox
  • Visitor
  • 1461 Views
  • 3 replies
  • 0 likes
  • 1461 Views
  • 3 replies
  • 0 likes

Superuser Contribution General Jam Issues

PlanPremiumCountryUSA DeviceiPhone 13 Pro Max My Question or IssueI have been newly frequently using the jam feature at work with some colleagues and have been experiencing some consistent issues. To put a list of some of them, I will start by prefac...

  • Newbie
  • Plan Premium Country USA   Device iPhone 13 Pro Max   My Question or Issue I have been newly frequently using the jam feature at work with some colleagues and have been experiencin...
  • Susan_GP
  • Moderator
  • 463 Views
  • 4 replies
  • 0 likes
  • Other
  • 463 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify loses connection to HEOS systems (Denon, Marantz, HEOS speakers..)

Plan: PremiumCountry: SpainDevice: (any)Operating System: Android 13&14 Whenever I connect music to my Heos streaming system (a Denon Home 250) from the Spotify app, the music starts playing fine until, randomly, after minutes (sometimes minutes, som...

  • Casual Listener
  • Plan: Premium Country: Spain Device: (any) Operating System: Android 13&14   Whenever I connect music to my Heos streaming system (a Denon Home 250) from the Spotify app,...
  • Bp008
  • Visitor
  • 827 Views
  • 7 replies
  • 0 likes
  • Denon
    Marantz
  • 827 Views
  • 7 replies
  • 0 likes

Superuser Contribution How to sort podcasts on web player?

Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list. Can not figure out how to sort by date or by what...

  • Visitor
  • Can't download desktop app on work computer. Trying to listen to older podcasts with 100s of episodes and having to scroll for minutes to get to the episode that I need at the very bottom of the list...
  • Pleaseenteraval
  • Casual Listener
  • 1525 Views
  • 4 replies
  • 3 likes
  • 1525 Views
  • 4 replies
  • 3 likes

Superuser Contribution Sleep timer! Bring it back

You use to have a timer that would stop the music after a certain amount of time. This was great for people who don't want to have music on all night, but still want to listen to something as they fall asleep. Please bring it back. It was so lovely t...

  • Visitor
  • You use to have a timer that would stop the music after a certain amount of time. This was great for people who don't want to have music on all night, but still want to listen to something as they fa...
  • SalSalamander
  • Visitor
  • 26368 Views
  • 17 replies
  • 11 likes
  • 26368 Views
  • 17 replies
  • 11 likes

Superuser Contribution Is there a way to change the background colors when sharing tracks?

Hi!I'm an artist and I want to share my tracks, however, when sharing it chooses a background color that doesn't match my track's cover colors so it doesn't look very nice.Is there a way for me to edit this?

  • Visitor
  • Hi! I'm an artist and I want to share my tracks, however, when sharing it chooses a background color that doesn't match my track's cover colors so it doesn't look very nice. Is there a way for me...
  • mrimagination
  • Regular
  • 1815 Views
  • 2 replies
  • 1 likes
  • 1815 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution song addition

pandharichya pashi vsava ghya thoda paha mangalvedha damajicha singer - pralhad shindehttps://youtu.be/q6LCSOGEjzA?si=pvbEqPsFtzB05Euu

  • Casual Listener
  • pandharichya pashi vsava ghya thoda paha mangalvedha damajicha  singer - pralhad shinde https://youtu.be/q6LCSOGEjzA?si=pvbEqPsFtzB05Euu
  • kiranmasane09
  • Casual Listener
  • 130 Views
  • 2 replies
  • 0 likes
  • 130 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Apple watch spotify simply unstable

Spotify on Apple Watch keeps being extremely unstable! It almost always gets stuck and no matter what you do: close the app, restart watch, re-install app on the watch, unpair and repair the watch - the issue keeps coming back after some time. perhap...

  • Newbie
  • Spotify on Apple Watch keeps being extremely unstable! It almost always gets stuck and no matter what you do: close the app, restart watch, re-install app on the watch, unpair and repair the watch - ...
  • turbobb
  • Regular
  • 2285 Views
  • 6 replies
  • 4 likes
  • 2285 Views
  • 6 replies
  • 4 likes

Superuser Contribution Does Spotify podcasts have regional restrictions?

I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it within Spotify but I couldn't find it, I also can't fi...

  • Newbie
  • I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it wit...
  • hasanzaman22
  • Casual Listener
  • 6171 Views
  • 7 replies
  • 1 likes
  • Podcast Discussion
  • 6171 Views
  • 7 replies
  • 1 likes

Superuser Contribution spotify stops everytime i try to play a song. Works when i enter vc discord

I recently bought new headphones and need a USB-C to connect them but when it's connected the spotify stops the music immediately i play one song and only plays the full song if I enter a voice chat channel from discord

  • Visitor
  • I recently bought new headphones and need a USB-C to connect them but when it's connected the spotify stops the music immediately i play one song and only plays the full song if I enter a voice chat ...
  • Ivelina
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: [Samsung Smart TV] Spotify randomly stops playing after song or commercial ended

Hi all, my Samsung model UN43AU7090G (purchased in Sept 2023) completely turns off while playing Spotify (not any movies or tv shows) after 2-3 songs. I do not have any updates... Any ideas would be helpful because the constant interruption is frustr...

  • Visitor
  • Hi all, my Samsung model UN43AU7090G (purchased in Sept 2023) completely turns off while playing Spotify (not any movies or tv shows) after 2-3 songs. I do not have any updates... Any ideas would be ...
  • Sarahferrison
  • Newbie
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

download music to SD card on my windows laptop

I want to download a playlist onto an SD Card. The SD Card is connected to my windows 11 laptop or do i have to download using my android phone

  • Visitor
  • I want to download a playlist onto an SD Card. The SD Card is connected to my windows 11 laptop or do i have to download using my android phone
  • Maxim
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not playing sound on PS5

PlanPemium Device(PlayStation 5) My Question or IssueSpotify on my PS5 has stopped playing tracks. When playing, the track shows to be playing (the time/progress bar moves) but no sound plays. Spotify works on all my other devices, but it suddenly st...

  • Casual Listener
  •   Plan Pemium   Device (PlayStation 5)   My Question or Issue Spotify on my PS5 has stopped playing tracks. When playing, the track shows to be playing (the time/progress bar m...
  • Its_miri
  • Newbie
  • 22013 Views
  • 11 replies
  • 2 likes
  • PlayStation
  • 22013 Views
  • 11 replies
  • 2 likes

Superuser Contribution Ability to block or hide podcasts and artists

Having the ability to block podcasts you don’t want to see or artists you don’t want to listen to would be very helpful. I accidentally clicked on a podcast that I have no interest in listening to and I can not get it out of my home page. Being able ...

  • Newbie
  • Having the ability to block podcasts you don’t want to see or artists you don’t want to listen to would be very helpful. I accidentally clicked on a podcast that I have no interest in listening to an...
  • 12122272681
  • Regular
  • 18794 Views
  • 29 replies
  • 50 likes
  • 18794 Views
  • 29 replies
  • 50 likes

Superuser Contribution local files not appearing

i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw somewhere it’s gotta be legally acquired, two of t...

  • Visitor
  • i’ve got everything set up. local file sharing is allowed, it’s allowed in my settings on the phone, i’ve even got 50 gigs of icloud storage, yet for whatever reason i have no local files folder. saw...
  • OscarDC
  • Moderator
  • 387 Views
  • 11 replies
  • 0 likes
  • 387 Views
  • 11 replies
  • 0 likes