Announcements

Help Wizard

Step 1

NEXT STEP

Messaging Feature is missing

Solved!

Messaging Feature is missing

I have noticed that the messaging feature is missing on my Spotify. While my friends have access to this feature, I am unable to communicate with them because it is not available to me. How can I obtain this feature?

Plan

Premium Duo

Country

Lebanon

Device

(Iphone 15 Pro)

Operating System

(iOS 26.2)

 

Reply

Accepted Solutions
Marked as solution

Hey there @rawadissa,

 

Thanks for posting in the Community and welcome. 

 

We are only rolling out and testing Messages in select markets to start. We’d suggest keeping an eye on our Newsroom blog as any important announcements are posted there. You can also subscribe to our newsletter.
 

We'd also recommend you keep the app up-to-date, so you won't miss any future changes.

 

We hope you found this helpful. Let us know if you need anything else. 

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

View solution in original post

7 Replies
Marked as solution

Hey there @rawadissa,

 

Thanks for posting in the Community and welcome. 

 

We are only rolling out and testing Messages in select markets to start. We’d suggest keeping an eye on our Newsroom blog as any important announcements are posted there. You can also subscribe to our newsletter.
 

We'd also recommend you keep the app up-to-date, so you won't miss any future changes.

 

We hope you found this helpful. Let us know if you need anything else. 

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Plan

Free

Country

India

 

My Question or Issue

I don't seem to have dms in spotify. Is that a limited feature or am I missing something

 

Same here man, my other accounts have the feature(no subscription) but in my main account even having premium(family)

 

I have the same problem! Whats really weird is that everyone else on my family plan can use them, but I can’t. : ( (& yes, I tried updating the app, refreshing the app, logging out and back in, restarting my phone)

IMG_0567.jpeg

 I don’t know why both replies showed up- it said there was an error 💀

IMG_0567.jpeg

This is not solved for me- the rest of my family plan can use messages and for some reason my account does not show the option. I tried refreshing the app, updating it, and logging in and out of it but none of it worked. : ( is there a way to request it for my account or something?

Hi @pushonthrough_c,

 

Thanks for reaching out.

 

The feature is still in the process of rolling out, so if you still don't have it, keep an eye out and you should have it soon. As an aside, be advised that you must be over the age of 16 in order to have it, so that might be a possible cause too. Double check your account settings in case something is incorrect.

 

Hope this clears things up.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Okay, but the age thing, i checked it out. It was set at 2004 man

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random