Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Proxy not working since 1.0.83.318

Proxy not working since 1.0.83.318

Plan

Premium

Country

Germany

Device

Lenovo Thinkpad T540p

Operating System

Windows 10

 

My Question or Issue

Update 1.0.83.318 broke the proxy function completely (on Windows 10).

I have set the proxy properly, tried a reinstall, cleared and re-entered the proxy.

I have to rely on a proxy and can't use spotify since the update.

There is a similar thread regarding the MacOS client in this forum: https://community.spotify.com/t5/Desktop-Mac/App-always-offline-even-with-correct-proxy-settings/m-p...

 

Please fix this asap.

Reply
101 Replies

My solution: I left the company two years ago. Now my Spotify works fine. xDDD

My spotify is also working fine via vpn, that's not the issue. But the vpn is slow and I have a local socks to go around vpn for stuff, which don't need to be tunneled. As soon as proxy is defined in the client, I don't get a connection anymore.

The webclient is also rubbish, as it's not compatible with monitors not running at 60 Hz. Starting the webclient can lead to the monitor being completely decoupled from the laptop.
Not really sure if this a browser thing, but as the webclient is the only application, leading to this behaviour, it can only be spotify related. And this thread shows perfectly how capable the dev department is 😄


If the next time a customer is asking me, why a crucial function in our software is not working anymore, I just say, yeah we dropped the support for it, that you can still configure it, is just for confusing you... unbelievable

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random