Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Re: Spotify Web Player Auto Logs-out After Closing Browser

Re: Spotify Web Player Auto Logs-out After Closing Browser

if this was meant to be fixed it isn't. Still being asked to log in every time I open in browser

there's no remember me option and logging in requires an email code which is ridiculous. And no I'm not going to use the app.

What is spotify thinking making their log in a chore like this?

Reply
1 Reply

Hi @SpiderKiss,

 

Thanks for the reply. We've moved your post out to be a separate thread so we can help you further.

 

The issue you're referring to was indeed solved and we haven't seen a significant number of reports for it since. This would indicate that the issue is something specific to your setup, so we'd be happy to assist you. Could you please provide us the following:

  • Is this on all devices or only on specific one(s)?
  • When did this start happening?
  • Does it happen on different networks? If you haven't tested this please do so?
  • If you use any kind of VPN or proxy network, disable it, as it can interfere with server communication.

With this information, we’d be happy to investigate.

Keep us posted.


 

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random