[SOUND Crash] Problem when stop and start again a song on Spotify Desktop

[tscsarria]

Plan

Free

Country

 Spain

Device

HP Laptop ProBook 430 G4

Operating System

Windows 10 Version 1803

My Issue

When I'm playing music and sudenly pause the song and start it again, the sound stops working
or when I'm playing music with headphones connected witch jack connector and sudenly unplug the earphones and plug again, the sound stops working.

The only way to get service is restarting Spotify App again.

I have update all drivers and BIOS version, but without good results

I'm working with a HP Laptop ProBook 430 G4 with Windows 10 Version 1803
Sopotify version: 1.0.80.474.gef6b503e

[Alfredo]

Hey @tscsarria, welcome to the community!

Let's try reinstalling Spotify to see if it helps. In case this doesn't work, try turning off Hardware Acceleration under View.

Also, try logging in to Spotify using a different account to see if it behaves the same on your desktop.

Let me know how it goes.