Sound jumps on Spotify Web Player in Internet Explorer

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Sound jumps on Spotify Web Player in Internet Explorer

Silje151
Newbie

Plan

Premium

Country

Norway

Device

HP laptop

Operating System

Windows 10 Enterprise

 

My Question or Issue

I can't download the Spotify player on my work laptop so I listen to Spotify in the web browser Internet Explorer. When I listen to songs the volume sometimes jumps upwards. Just today it has happened e few times per song. I have the volume on the laptop on very low, and the volume in Spotify on 50 %, but then it keeps jumping up to full volume in the Spotify web player without me touching anything. How can I fix this?

1 Reply

Re: Sound jumps on Spotify Web Player in Internet Explorer

JuanSebastian
Roadie

Hey @Silje151.

 

If it's possible, can you try using a different web browser on your computer? If not, let's make sure to delete all the cache and cookies in your browser before using the web player.

 

Let us know how it goes. 

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