Spotify can't play this right now. If you have the file on your computer you can import it

[lukaswil]

Plan

Premium

Country

UK

Device

Desktop

Operating System

Windows 10

My Question or Issue

When I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"

I have tried all the fixes I have seen:

Reinstalling app.

Using version from Microsoft store.

Disabled hardware acceleration.

Disabled crossfading.

Changed speaker options.

Deleted local files.

I've had this issue before and it was fixed by using the version from the Microsoft store but this isn't working now.

Spotify works on my phone and my laptop, web player also works only the desktop app doesn't work.

[tyostaja]

I was able to fix this problem by changing my output format to 48khz, any higher than that seems to cause the issue.

(2023, windows 11)

[ServiusTheBear]

I am having this issue. I have restarted the computer that didn't work. I uninstalled Spotify which was downloaded from the website and it still does not play the songs. I have updated my drivers and that has not sorted the issue out.. I still can not play any songs on my PC Windows 10 Pro system. They will play fine on my Tablet and my phone. 

[darpost]

no me sale nada de spotify en hosts, simplemente se me para la musica cada 40 segundos pero no me sale que no este disponible. y pos eso en hosts no me sale nada de spotify

[A2020]

Plan

Free

Country

Argentina

Device

Desktop

Operating System

Windows 11

My Question or Issue

I know this has been asked, but many of the question don't address this issue for the browser instead of the Desktop App.

When I try to play songs I see a pop-up with:

"Spotify can't play this right now. If you have the file on your computer you can import it."

Until one song starts playing, but then it goes silent again.

I found the issue, but have no idea why it happens.

I tested with Brave Browser and Edge Browser.

Replicating is really easy.

Access to Spotify with any of this browsers, make sure everything works as intended.

Now close the browser and create a symlink to move browser files to a different drive like so.

First rename C:\Users\---\AppData\Local\Microsoft\Edge to something else.

Create the symlink:

mklink /d "C:\Users\---\AppData\Local\Microsoft\Edge" "F:\Cache\Edge"

Now copy the contents of the renamed folder into the one linked.

Open the browser, go to Spotify and the error starts to happen.

Is there a fix for this?

[Egg17]

Whenever I try to play the beatles blue album 2023 edition it will say "Spotify can't play this right now. If you have the file on your computer you can import it." Then it will play a song for 0.1 of a second and then skip to the next one, still displaying that message. It eventually reaches a song which at first seems it is able to play, but then it stops playing audio at 10 seconds in. Please help, this is happening on no other devices and a clean reinstall isn't possible as I am on web player.

[ccccookies]

I have the exact same problem on the web browser. It worked fine when the album first came out, then I started getting this issue too. The Red album plays fine. I tried logging out, updating drivers, system recovery... Nothing works. Pretty annoying.

[explrrw]

if you have the file import it

[Brad61]

Same

[JimGeers]

same

[yaquyphdwrto0erjguid]

It than says "Spoitify can't play this right now" asking me if I have local files of the music

Pls fix this, I tried everything, but no mather what it skips an entire album in my playlist and I do whatever to stop Spotify from skipping it but on each song it says it cannot play this and skips it.

It's ridiculous at this point 

[Steamalec10]

Greetings,

I have a problem with my podcast playing on Spotify on Google Chrome. I have tried everything from making a clean uninstall to clearing the cache, and it keeps saying, "Spotify can't play this right now. If you have the file, you can import it." I think it has something to do with Google Chrome because the episodes work fine on Safari and other podcast sites like Apple podcasts. I do not know what is happening, so some advice would be appreciated.

An example of the problem is attached here.

[nicobonder]

I receive this message:
"Spotify no puede reproducir esto en este momento. Si tienes el archivo en el ordenador, puedes importarlo"

[SleepiestGemini]

After a few months; this is happening to me yet again. I'm using the browser version on firefox. This is the only site I have issues with.

[alisria]

Using the WEB BROWSER (Firefox) version of Spotify. Every single song I attempt to play returns this error. I've tried restarting my browser, running in incognito, etc. Every search I do for this error gives me people using the app, but I'm using the website.

EDIT: 8 days later i am STILL HAVING THIS ISSUE. i literally cannot listen to music at all.

EDIT 2: It's now two months later and Spotify is still completely unusable. I'm just giving up and switching to a different platform.

[Dauntlet]

Some song start to play, then it suddenly stop and I get a notification that says " can't play this song " After a while it plays again and stops a bit further again with the same notification.
This has been going on for a few month now!!

[Natsurr]

I got this to work after I plugged in the headset I had previously plugged out. Started playing - it worked - and switched playback device from my headset to speakers. Worked!

Could plug out my headphones as well afterwards without any issues.

[in_bloom]

I'm having the same issue with the webplayer too, but only with Firefox (updated to latest version - 119.0.1).

I tested the webplayer on Chrome and Spotify works just as fine, no issues at all.

[Bansheehc]

what can I do to spot having this issue? web browser spotify works good, but both PC and Windows Store apps do not play a single song displaying this error. i've tried reinstalling, disbaling hardware acceleration and changing the output device.

[trenchfoast]

Having the same issue myself, win11 windows store app.

[TG35]

Same issue for me. Uninstalled and reinstalled. Cache clear.

Edition Windows 10 Home
Version 22H2
Installed on ‎7/‎9/‎2021
OS build 19045.3693
Experience Windows Feature Experience Pack 1000.19053.1000.0

Spotify for Windows (64 bit)
1.2.24.756.g7a7fc7f0