Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify can't play this right now. If you have the file on your computer you can import it

Spotify can't play this right now. If you have the file on your computer you can import it

Plan

Premium

Country

UK

Device

Desktop

Operating System

Windows 10

 

My Question or Issue

When I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"

I have tried all the fixes I have seen:

Reinstalling app.

Using version from Microsoft store.

Disabled hardware acceleration.

Disabled crossfading.

Changed speaker options.

Deleted local files.

 

I've had this issue before and it was fixed by using the version from the Microsoft store but this isn't working now.

Spotify works on my phone and my laptop, web player also works only the desktop app doesn't work.

Reply
184 Replies

Randomly one day after years of working spotify tells me It can't play anything but my local files. I have 2 inputs/outputs for the wireless gaming headset I use: Game and Chat. My computers default is Game as well as spotifys, but it won't play when it's selected. However it will play when "chat" output is selected even though I have it disabled.

It actually will play when I select any other output that is not my default one.

I keep getting message that spotify can't play this right now. If you have the file on your computer you can download it. This is on my laptop. Plays fine on android. I have uninstalled the app and reinstalled it. I have followed the spotify video hints and still nothing. I have freed up lots of space. Any ideas

On PC, get this message, connected to internet, files are also downloaded... supposedly

pcのソフトでspotifyを再生しようとすると、このコンテンツは現在再生できません。パソコン上にファイルがある場合はインポートできます。と表示され、再生できない。
再インストールやキャッシュクリア、再起動などは一通り試してみたが改善されず、料金だけが取られている状態

Suggested posts