Spotify desktop version sometimes switched to other device playing and then crashed

Reply
Highlighted

Spotify desktop version sometimes switched to other device playing and then crashed

Casual Listener

Plan

Premium

Country

Slovakia 

Device

PC

Operating System

Windows 7 Pro 64

 

My Question or Issue

 

My Spotify Premium desktop sw often switched to play "other" device (I can´t disable this "feature")

 

after manually switching to play back, sw crashed

 

 

2019-01-26_10-32-31.png
2019-01-26_10-32-10.png
1 Reply
Highlighted

Re: Spotify desktop version sometimes switched to other device playing and then crashed

Rock Star 18
Rock Star 18

Hey there @yardstudio,

thanks for reaching out to the community !

 

A few steps i can suggest to try and solve the issue you're having:

1. Log in to your account page online and click "Sign Out Everywhere".

2. Reset your account password through this link, just in case your account had been compromized in any way.

3. Log back in to your account and check this device managment help page.

 

Waiting to hear how you did 😃

OneByBooRock Star 18
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS