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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136964 Views
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  • Mac
    Windows
  • 136964 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53209 Views
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  • 33 likes
  • Windows
  • 53209 Views
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Solved!! Radio and Daily mixes not working on pc

PlanPremiumOperating SystemWindows 10 Hey there,it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes. I tried to reinstall it, disable the hardware acceleration option ( someone in the community sug...

  • Casual Listener
  •   Plan Premium Operating System Windows 10   Hey there, it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes.  I tried to...
  • Loxer
  • Spotify Star
  • 762 Views
  • 3 replies
  • 0 likes
  • 762 Views
  • 3 replies
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Superuser Contribution Availability of an album

PlanPremiumCountry FranceDevicePC Lenovo & Asus phone My Question or Issue Hello everyone, it's my first time asking help from the community as I've never had a problem before.I noticed that there is a group (Miss A) where I only have access to their...

  • Newbie
  • Plan Premium Country  France Device PC Lenovo & Asus phone   My Question or Issue  Hello everyone, it's my first time asking help from the community as I've never had a pro...
  • SergioDavid
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • availability
    Available songs
  • 355 Views
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Superuser Contribution Herman's Hermits

PlanPremiumCountry USA DevicePC Operating SystemWindows 10 My Question or IssueOn the Herman's Hermits Overview page, most of the group's biggest hits do not appear on the Popular list. Most of these hits can be found here: https://open.spotify.com/a...

  • Newbie
  • Plan Premium Country  USA   Device PC   Operating System Windows 10   My Question or Issue On the Herman's Hermits Overview page, most of the group's biggest hits do n...
  • SergioDavid
  • Roadie
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Radio / Song Radio / Friendfeed - all not working

HelloI'm having a bit of a frustrating few days with the spotify desktop app.First off: PlanPremiumCountry BelgiumDeviceLaptopOperating SystemWindows 8.1 My Question or Issue I can't seem to connect to ANY radio station. Nor can I get Song Radio Star...

  • Casual Listener
  • Hello I'm having a bit of a frustrating few days with the spotify desktop app. First off:   Plan Premium Country  Belgium Device Laptop Operating System Windows 8.1   My Q...
  • Captain-Duck
  • Casual Listener
  • 871 Views
  • 2 replies
  • 0 likes
  • Premium
  • 871 Views
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search for genre or year

PlanPremiumCountryGermanDevicePCOperating SystemWindows 7 My Question or IssueUnfortunately, the genre search does not work for me anymore ... if I genre: country input, then I have zero results. Also, the year-search is no longer ... is that me ... ...

  • Gig Goer
  • Plan Premium Country German Device PC Operating System Windows 7   My Question or Issue Unfortunately, the genre search does not work for me anymore ... if I genre: country input, the...
  • Loxer
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
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Spotify Song Picture disappeared

My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but this just looks kinda empty...

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  • Newbie
  • My Problem is that somehow the picture of the currently played song disappeared one day, i don't know if i simply missclicked or if this is a bug. Every song can still be played and everything, but t...
  • Loxer
  • Spotify Star
  • 373 Views
  • 1 replies
  • 1 likes
  • 373 Views
  • 1 replies
  • 1 likes

Superuser Contribution Thumbnails are messed up and tracks are disappearing

Last night I noticed that the new update went live. However, after the update went live I noticed some errors here and there. The first problem I encountered was that the thumbnails got updated with the wrong images. As you can see here, the first fe...

  • Spotify Star
  • Spotify Star
  • Last night I noticed that the new update went live. However, after the update went live I noticed some errors here and there.    The first problem I encountered was that the thumbnai...
  • MauriceMV
  • Spotify Star
  • 949 Views
  • 2 replies
  • 0 likes
  • 949 Views
  • 2 replies
  • 0 likes

Solved!! Recovering all tracks accidentally deleted from Songs section of library

Hi all, Hoping an admin can help me out here. I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in the Windows app and “ctrl + A” must have been pressed because all tracks we...

  • Casual Listener
  • Hi all,   Hoping an admin can help me out here.   I accidentally managed to delete all of my music library (went to delete a duplicate track in the Songs section of my library in t...
  • Loxer
  • Spotify Star
  • 2145 Views
  • 3 replies
  • 0 likes
  • deleted
    recover
    Recovering
    son
    songs
    Songs Erasing
  • 2145 Views
  • 3 replies
  • 0 likes

Certain songs causing spotify to crash

PlanFreeCountryAustralia Operating SystemWindows 7 My Question or Issue I have been experiencing a glitch since yesterday where certain songs will freeze at the very end and Spotify will crash on my PC.I have noticed when some songs are queued the "<...

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  • Regular
  • Plan Free Country Australia   Operating System Windows 7  My Question or Issue   I have been experiencing a glitch since yesterday where certain songs will freeze at the very ...
  • AC1996
  • Regular
  • 1298 Views
  • 8 replies
  • 0 likes
  • 1298 Views
  • 8 replies
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Solved!! Song's tab is not appearing on the library

PlanFree/PremiumCountry BrazilDevicePC Operating System Windows 10 My Question or Issue: In The library, where it shows the tabs Artists, Albuns, Favorite songs, Podcasts.. ETC... It used to have a tab for Songs or Music, now It is gone, I see all th...

  • Casual Listener
  • Plan Free/Premium Country  Brazil Device PC  Operating System  Windows 10   My Question or Issue:  In The library, where it shows the tabs Artists, Albuns, Favo...
  • MRxxROBOT
  • Casual Listener
  • 2395 Views
  • 2 replies
  • 0 likes
  • 2395 Views
  • 2 replies
  • 0 likes

Can you download a single song on the computer?

I have a premium account and I like how I can download my favorite albums, but for certain artists/albums I would mostly like one or two songs. I have them saved but I don't know how to download them individually. Is that just not a feature yet or am...

  • Newbie
  •   I have a premium account and I like how I can download my favorite albums, but for certain artists/albums I would mostly like one or two songs. I have them saved but I don't know how to downl...
  • DennyEMufc
  • Roadie
  • 2797 Views
  • 2 replies
  • 1 likes
  • computer
    Download
    Help
    songs
  • 2797 Views
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spotify keeps redownloading songs

PlanPremiumCountryNorway DevicepcOperating SystemWindows 10 My Question or Issuespotify keeps redownloading songs.It's not all my songs only like 20/40 songs every time i restart spotify it wants to download them over again, I didnt have this problem...

  • Newbie
  •   Plan Premium Country Norway   Device pc Operating System Windows 10   My Question or Issue spotify keeps redownloading songs. It's not all my songs only like 20/40 songs...
  • DennyEMufc
  • Roadie
  • 457 Views
  • 1 replies
  • 1 likes
  • 457 Views
  • 1 replies
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Superuser Contribution Folder and Playlist Naming

Stop delete and change features in Spotify. Instead add new ones!!!!What the point to change the order o the Folder and Playlist's naming!?It always have been Artist - Album Name, now out of the sudden is the inverse Album Name - Artist, which does n...

  • Regular
  • Stop delete and change features in Spotify. Instead add new ones!!!! What the point to change the order o the Folder and Playlist's naming!? It always have been Artist - Album Name, now out of the ...
  • polite_society
  • Music Fan
  • 552 Views
  • 2 replies
  • 2 likes
  • 552 Views
  • 2 replies
  • 2 likes

Bring back old playlist naming

PlanPremiumCountrySwedenDeviceWindows PCOperating SystemWindows 10 My Question or IssueI noticed that playlist that are created by dragging an album to a playlist folder are now named [Album title - Artist]. It used to be [Artist - Album title]. This...

  • Casual Listener
  • Plan Premium Country Sweden Device Windows PC Operating System Windows 10   My Question or Issue I noticed that playlist that are created by dragging an album to a playlist folder are ...
  • polite_society
  • Music Fan
  • 382 Views
  • 1 replies
  • 2 likes
  • 382 Views
  • 1 replies
  • 2 likes

Solved!! Black Screen + spotify.exe missing

Operating SystemWindows 10 My Question or Issue I've already reinstalled a thousand times (clean manual unistall/register removal), i've tried like a million solutions, but it keeps happen. My screen gets black, while the app is running (if i dont cl...

  • Regular
  •     Operating System Windows 10   My Question or Issue  I've already reinstalled a thousand times (clean manual unistall/register removal), i've tried like a million solutio...
  • FillipeOliver
  • Regular
  • 1127 Views
  • 9 replies
  • 0 likes
  • 1127 Views
  • 9 replies
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Wrong song playing

Removed songs from my own playlist. Playing that playlist on shuffle, it always plays the same sequence of songs and it plays songs in the playlist that I have deleted from the playlist.PlanPremiumCountryUSA DeviceDell laptopOperating SystemWindows 1...

  • Casual Listener
  • Removed songs from my own playlist. Playing that playlist on shuffle, it always plays the same sequence of songs and it plays songs in the playlist that I have deleted from the playlist. Plan Premi...
  • dinomight
  • Spotify Star
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes

Attention To All Members: How To Update Desktop App!!

The following screen shots shows the correct way to upgrade! When an update is available, you'll see a blue dot on the right side of your profile name. Click on the drop down menu and select "Restart Now." Spotify will then install and configure your...

SpotifyUpdate.png SpotifyUpdate2.png
  • Visitor
  • The following screen shots shows the correct way to upgrade! When an update is available, you'll see a blue dot on the right side of your profile name. Click on the drop down menu and select "Restart...
  • 14292 Views
  • 0 replies
  • 1 likes
  • Desktop
    PC
  • 14292 Views
  • 0 replies
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Can't login to Spotify App on Windows 10

PlanFreeCountry United States of America DeviceHP Probook 440 G2 Operating SystemWindows 10 1803 My Question or Issue So whenever I try to login to Spotify on Windows 10, I get an error 17 which says A firewall may be blocking Spotify. Please update ...

  • Regular
  • Plan Free Country  United States of America   Device HP Probook 440 G2   Operating System Windows 10 1803   My Question or Issue  So whenever I try to login to Sp...
  • gilltron0
  • Newbie
  • 1722 Views
  • 2 replies
  • 0 likes
  • 1722 Views
  • 2 replies
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Superuser Contribution Daily Mix - Missing from Left Panel

I believe there was a recent update to Spotify on Windows and now the Daily Mix does not appear on the left panel under "Your Library". I can still find it if I search Daily Mix but this is an additional inconvenient step. Is there a way to put it ba...

  • Casual Listener
  • I believe there was a recent update to Spotify on Windows and now the Daily Mix does not appear on the left panel under "Your Library". I can still find it if I search Daily Mix but this is an a...
  • SergioDavid
  • Roadie
  • 207 Views
  • 1 replies
  • 1 likes
  • 207 Views
  • 1 replies
  • 1 likes