Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
Rim4
Gig Goer
64662 Views
79 replies
27 likes

64662 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a month ago
rednblu
Roadie
85499 Views
278 replies
22 likes

85499 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6152 Views
1 replies
6 likes

6152 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146480 Views
0 replies
26 likes
Mac
Windows

146480 Views
0 replies
26 likes

Playlist playback goes to first song

PlanPremiumCountryCanada Device(Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100)Operating System(Android Oreo, Windows 10) My Question or Issue In the middle of playing a playlist over Spotify Connect or just on Windows, Spotify reset...

Sergeant_hcr
Music Fan
Plan Premium Country Canada Device (Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100) Operating System (Android Oreo, Windows 10) My Question or Issue &nbsp...
2019-01-02 9:06:02 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

cant install spotify on windows 7

None of the below information is required. However, the more you provide the easier it will be for us tso try and help.PlanpremiumCountry israelDevicepcOperating Systemwindows 7 64 bit My Question or Issue hey y'allbeen having trouble with upadting s...

orush
Newbie
None of the below information is required. However, the more you provide the easier it will be for us tso try and help. Plan premium Country israel Device pc Operating System windows 7 ...
2019-01-02 8:15:15 PM
393 Views
0 replies
1 likes

393 Views
0 replies
1 likes

503 Service Unavailable

I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the spotify.com website to change my passwords etc The websi...

bongripjesus
Newbie
I am having security issues with my account as im listening to spotify on my windows Desktop through the app someone keeps changing it to web player and changing the music....So i headed to the...
2019-01-02 6:09:32 PM
560 Views
0 replies
1 likes

560 Views
0 replies
1 likes

Song not in playlist keeps playing

Plan: PremiumCountry: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it not being one of my saved songs, in my playlists, or in queue - usually its the song after I ...

krizs
Newbie
Plan: Premium Country: Australia Operating System: Windows 10 My Question or Issue Recently I Like It by Cardi B keeps playing at least once a day despite it ...
2019-01-02 2:50:45 PM
445 Views
0 replies
0 likes

445 Views
0 replies
0 likes

Superuser Contribution Crossfade issue

PlanPremiumCountry HUDevicePCOperating SystemWindows 10 My Issue is:Hello All, I'm having an issue regarding the crossfade function again!It works perfectly on my Iphone 8 (Gapeless Playback - turned of)However on my PC it isn't working.

d_a_v_i_d_on
Newbie
Plan Premium Country HU Device PC Operating System Windows 10 My Issue is: Hello All, I'm having an issue regarding the crossfade function again! It works perfectly o...
2018-12-30 4:00:49 AM
2019-01-02 2:23:23 PM
Peter
Spotify Legend
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Superuser Contribution Web Player Offline

My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rnyIt plays fine on my phone but I can't figure out how to get it to work on my browser

WynnChairman
Newbie
My web player says that it's offline and I can't play any songs on it. It looks like this: http://prntscr.com/m12rny It plays fine on my phone but I can't figure out how to get it to work on my...
2018-12-29 7:33:10 PM
2019-01-02 2:15:31 PM
Peter
Spotify Legend
1309 Views
1 replies
0 likes

1309 Views
1 replies
0 likes

Superuser Contribution Spotify freezes - HELP!

Plan - FreeCoutry USADevice - Desktop/Windows 10 My Question or IssueDescriptionPlays a song or two then freezes, normally on the web app this is where an ad plays Did a reinstall help?No Has anything else helped at all? If I kill all servcies and re...

PuttyNH
Newbie
Plan - Free Coutry USA Device - Desktop/Windows 10 My Question or Issue Description Plays a song or two then freezes, normally on the web app this is where an ad plays Did a rei...
2018-12-29 7:25:20 PM
2019-01-02 2:12:24 PM
Peter
Spotify Legend
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Superuser Contribution Queing albums

PlanPremiumCountry The NetherlandsDevice(iPhone 8, iPad Air 2, PC)Operating System(iOS 12.x, Windows 10) My Question or Issue Good day,I was wondering if it is possible to que entire albums. If I was to have an evening of music and I don't want to ma...

Isabliss
Newbie
Plan Premium Country The Netherlands Device (iPhone 8, iPad Air 2, PC) Operating System (iOS 12.x, Windows 10) My Question or Issue Good day, I was wondering if it is ...
2018-12-29 9:52:22 AM
2019-01-02 2:05:27 PM
Peter
Spotify Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Hi Res Audio on local files

PlanPremiumCountry NetherlandsDeviceWindows desktopOperating SystemWindows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to the desktop spotify player without it losing its Hi Res quality, or does it get downsamp...

Sebbo101
Newbie
Plan Premium Country Netherlands Device Windows desktop Operating System Windows 10 My Question or Issue Is it possible to add my local Hi Res 24 bit lossless files to th...
2019-01-02 2:02:24 PM
345 Views
0 replies
0 likes

345 Views
0 replies
0 likes

Superuser Contribution Spotify switching to Web Player?

PlanFreeCountry United StatesDeviceiPhone X, PCOperating SystemUp to date iPhone X, Windows 10 My Question or Issue I will be listening to Spotify and it'll randomly switch over to Web Player like someone is logged in on my account. I looked this iss...

eSheely
Casual Listener
Plan Free Country United States Device iPhone X, PC Operating System Up to date iPhone X, Windows 10 My Question or Issue I will be listening to Spotify and it'll ra...
2018-12-28 8:03:10 PM
2019-01-02 1:59:04 PM
Peter
Spotify Legend
531 Views
2 replies
0 likes

531 Views
2 replies
0 likes

Spotify opening on start up despire turning option off

Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all.Ive gone into Advanced options and selected NO for Open Spotify automatically after you log into the computer.There us also no o...

PinkEgoBox
Newbie
Ive just downloaded Spotify for my new laptop, Acer Aspire 3 running windows 10. Im a premium member if it matters at all. Ive gone into Advanced options and selected NO for Open Spotify automa...
2019-01-02 1:08:03 PM
180 Views
0 replies
1 likes

180 Views
0 replies
1 likes

Superuser Contribution Skipping songs

PlanPremiumCountry TurkeyDeviceLenovoOperating SystemWindows 10 My Question or IssueWhen I hit the play button the songs are skipping and none of it playing. I tried to reinstall but I still have the same problem. If I cant find a solution I will sto...

mockingbird144
Casual Listener
Plan Premium Country Turkey Device Lenovo Operating System Windows 10 My Question or Issue When I hit the play button the songs are skipping and none of it playing. I tried to ...
2018-12-02 3:15:06 PM
2019-01-02 12:15:26 PM
Romario11
Newbie
562 Views
6 replies
0 likes

562 Views
6 replies
0 likes

I get an error message everytime I open Spotify

PlanPremiumCountry TurkeyDeviceLenovo laptopOperating SystemWindows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message. Also doesn't able tho find the latest song I listened. It always go back few days erl...

Cemballi
Newbie
Plan Premium Country Turkey Device Lenovo laptop Operating System Windows 10 My Question or Issue Everytime I open Spotify I get ''updater wasn't able to start'' message....
2019-01-02 10:36:34 AM
2019-01-02 10:50:29 AM
mikcio2
Newbie
363 Views
1 replies
0 likes

363 Views
1 replies
0 likes

"It's seems like the Spotify Updater wasn't able to start properly. Do you want to wait a bit more?"

I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.

riffraph64
Casual Listener
I have this message since several weeks. I can't update Spotify to the new version. I am a Premium Customer but I think I will change to Deezer if this issue isn't resolved very soon.
2019-01-02 8:01:55 AM
1389 Views
0 replies
7 likes

1389 Views
0 replies
7 likes

I just wanted to leave a review

I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very kind to me and helped me with everything that I asked for. ...

erinrhawkins
Casual Listener
I recently got some help from some wonderful people at the Spotify community. I just wanted to leave some reviews for them. Their names were Loth, Annafe, and Dorothy. These people were very...
2019-01-02 7:09:40 AM
2292 Views
0 replies
0 likes

2292 Views
0 replies
0 likes

Local Files Tab Gone

On my PC the local files tab is completely gone and I cannot get it back, I've tried the basics like restarting my PC and reinstalling Spotify but nothing has worked. Any help?

bradmikolsky
Newbie
On my PC the local files tab is completely gone and I cannot get it back, I've tried the basics like restarting my PC and reinstalling Spotify but nothing has worked. Any help?
2019-01-01 9:24:17 PM
2019-01-02 4:29:45 AM
davidjferdman
Newbie
5391 Views
1 replies
0 likes

5391 Views
1 replies
0 likes

Songs page won't load?

PlanPremiumOperating SystemWindows 10 Seemingly out of nowhere, the songs page on Spotify desktop won't load. I can still access my songs list on mobile, but desktop just gives me this now. Restarting my computer hasn't helped. Is there a way to fix ...

serfydeux
Newbie
Plan Premium Operating System Windows 10 Seemingly out of nowhere, the songs page on Spotify desktop won't load. I can still access my songs list on mobile, but desktop just gives me this...
2019-01-01 12:19:58 AM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Solved!! Appearance has changed

PlanPremiumCountry UKDeviceDesktopOperating SystemWindows 7 My Question or Issue My spotify had a modern interface for the longest time. Then an update rolled out and my PC couldn't update it for some reason. My PC has harddrive space so that isn't t...

legoche
Casual Listener
Plan Premium Country UK Device Desktop Operating System Windows 7 My Question or Issue My spotify had a modern interface for the longest time. Then an update rolled out a...
2018-12-30 4:43:34 PM
2019-01-01 9:33:15 PM
legoche
Casual Listener
692 Views
4 replies
0 likes

692 Views
4 replies
0 likes

Missing overlay option?

My Question or IssueSo i have been reading up how spotify has this overlay option (or atleast had?).Most simple question first: has it been removed?In case the answer to the first question is a "No" then i will move on to the actual problem.I was loo...

Akross
Newbie
My Question or Issue So i have been reading up how spotify has this overlay option (or atleast had?). Most simple question first: has it been removed? In case the answer to the first questio...
2019-01-01 6:23:25 PM
439 Views
0 replies
2 likes

439 Views
0 replies
2 likes

Problems with Spotify Connect

PlanPremiumCountry GermanyDevicePC, Sony Xperia XZOperating SystemWindows 10, Android My Question or IssueI have several Sony SRS-ZR5 Speaker and a Sony HT-CT790 Soundbar coupled with two SRS-ZR5 as Surround System. The problem is that on Desktop (ne...

voky
Newbie
Plan Premium Country Germany Device PC, Sony Xperia XZ Operating System Windows 10, Android My Question or Issue I have several Sony SRS-ZR5 Speaker and a Sony HT-CT790 Soundba...
2019-01-01 2:28:00 PM
470 Views
0 replies
0 likes

470 Views
0 replies
0 likes

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