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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137252 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137252 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53503 Views
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  • 33 likes
  • Windows
  • 53503 Views
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  • 33 likes

Problems with Spotify and Windows startup (the same old)

PlanPremiumCountry NorwayDevicePC / AndroidOperating SystemAndroid Oreo, Windows 10 My Question or IssueSpotify insists on running during Windows startup. I have gone into Advanced Settings and the option for running with Windows is set to "No". I tr...

  • Casual Listener
  • Plan Premium Country  Norway Device PC / Android Operating System Android Oreo, Windows 10   My Question or Issue Spotify insists on running during Windows startup. I have gone in...
  • fresiki
  • Casual Listener
  • 1791 Views
  • 2 replies
  • 0 likes
  • 1791 Views
  • 2 replies
  • 0 likes

Play queue and history deleted when starting the desktop app

PlanPremiumCountry FinlandDeviceHP laptopOperating SystemWIN 7 Enterprise My Question or IssueMy entire play queue and history have been deleted every day this week when I've started the app. I usually have about 3-10 albums waiting in queue and don'...

  • Casual Listener
  • Plan Premium Country  Finland Device HP laptop Operating System WIN 7 Enterprise   My Question or Issue My entire play queue and history have been deleted every day this week when...
  • DennyEMufc
  • Roadie
  • 484 Views
  • 1 replies
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  • 484 Views
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  • Casual Listener
  • null
  • Rix_Ztha
  • Casual Listener
  • 408 Views
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  • 408 Views
  • 2 replies
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Max Limit playlists?

PlanPremiumCountry - Norway Device - Desktop PC 2012 & Laptop 2016 Operating System - Win 7 & Win 10 My Question or Issue What is the max limit of supported playlists in Spotify?I have some hundred saved playlists from the beginning of Spotify in 200...

  • Regular
  • Plan Premium Country - Norway     Device - Desktop PC 2012 & Laptop 2016   Operating System - Win 7 & Win 10     My Question or Issue   What ...
  • Loxer
  • Spotify Star
  • 5119 Views
  • 1 replies
  • 1 likes
  • Playlists
  • 5119 Views
  • 1 replies
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Solved!! No current album/song picture when song is playing

Premium family Sweden Operating SystemWindows 7 My Question or Issue: I don't have a song/albumpicture for the current song that is playing.

  • Casual Listener
  • Premium family   Sweden     Operating System Windows 7   My Question or Issue: I don't have a song/albumpicture for the current song that is playing.  
  • xxgastenxx
  • Casual Listener
  • 278 Views
  • 2 replies
  • 1 likes
  • 278 Views
  • 2 replies
  • 1 likes

Solved!! Logging me out

PremiumCountryUS DeviceDesktopOperating SystemWindows 10 My Question or IssueI listen to spotify at my work through the spotify web player rather than the app since I can't download it onto my work computer. I've been listening through the web player...

  • Newbie
  • Premium Country US  Device Desktop Operating System Windows 10   My Question or Issue I listen to spotify at my work through the spotify web player rather than the app since I can'...
  • Sebasty
  • Spotify Star
  • 340 Views
  • 1 replies
  • 3 likes
  • 340 Views
  • 1 replies
  • 3 likes

Is there a way i can see all the songs the people i follow listened??

PlanFreeCountry BrazilDeviceWindowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey guys so i was wondering if theres any way of me seeing ALLthe songs someone i follow has listened to? Right now i only see the last so...

  • Casual Listener
  • Plan Free Country  Brazil Device Windows Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hey guys so i was wondering if theres any way o...
  • e-cu04vdx_b0i
  • Casual Listener
  • 187 Views
  • 1 replies
  • 0 likes
  • recent activity
  • 187 Views
  • 1 replies
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Superuser Contribution [BUG] Podcasts that are paused and then resumed jump back to where you *originally* started.

PlanPremiumCountry USDevicePCOperating SystemWin7 My Question or Issue When you listen to a podcast and pause it, about 50% of the time the podcast jumps backwards to where you had originally started- it won't resume right where you paused. Some sort...

  • Regular
  • Plan Premium Country  US Device PC Operating System Win7   My Question or Issue  When you listen to a podcast and pause it, about 50% of the time the podcast jumps backward...
  • AWOLtrooper
  • Regular
  • 2416 Views
  • 4 replies
  • 4 likes
  • 2416 Views
  • 4 replies
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My Spotify spontaneously logs me out every 30 minutes. Help!

Every 30 minutes my Spotify logs me out on my PC desktop. I've tried resetting the password and logging out of all other machines but it doesn't seem to work. I just updated my billing information so don't know if that would affect it.Thanks for any ...

  • Newbie
  •   Every 30 minutes my Spotify logs me out on my PC desktop. I've tried resetting the password and logging out of all other machines but it doesn't seem to work. I just updated my billing inform...
  • Loxer
  • Spotify Star
  • 174 Views
  • 1 replies
  • 1 likes
  • 174 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify window issue

PlanPremiumCountry GermanyDevicePersonal ComputerOperating SystemWindows 10 Pro 10.0.17134 Build 17134 My Question or Issue I found a bug. You need to know, that I'm using two displays and whenever I move the fullscreened Spotify window to the displa...

  • Casual Listener
  • Plan Premium Country  Germany Device Personal Computer Operating System Windows 10 Pro 10.0.17134 Build 17134   My Question or Issue  I found a bug.  You need to know, t...
  • Chris
  • Spotify
  • 404 Views
  • 3 replies
  • 2 likes
  • 404 Views
  • 3 replies
  • 2 likes

radio is confused with daily mix

PlanFreeCountry USADeviceDesktopOperating SystemWindows 10My Question or Issue spotify won't let me use tumbs up or thumbs down because it thinks im listening to my daily mix please advise. thank you

  • Newbie
  • Plan Free Country  USA Device Desktop Operating System Windows 10 My Question or Issue  spotify won't let me use tumbs up or thumbs down because it thinks im listening to my daily ...
  • Loxer
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Is Spotify down today? July 14, 2018

PlanPremiumCountryUSA DeviceSurfacePro 3Operating SystemWindows 10 My Question or Issue get error box when click on icon. Never clears up...for many hours so far.

  • Casual Listener
  • Plan Premium Country USA   Device SurfacePro 3 Operating System Windows 10   My Question or Issue  get error box when click on icon. Never clears up...for many hours so far....
  • Loxer
  • Spotify Star
  • 521 Views
  • 6 replies
  • 0 likes
  • 521 Views
  • 6 replies
  • 0 likes

Your Daily Mix not showing up

PlanFreeCountry USADeviceDell Inspiron LaptopOperating SystemWindows 10 My Question or IssueMy Daily Mix is not showing up at all anywhere. I went to search and found it, but it gives me a message like "Your Daily Mix is not available offline -- Plea...

  • Casual Listener
  • Plan Free Country  USA Device Dell Inspiron Laptop Operating System Windows 10   My Question or Issue My Daily Mix is not showing up at all anywhere. I went to search and found i...
  • Platocles
  • Casual Listener
  • 530 Views
  • 1 replies
  • 2 likes
  • 530 Views
  • 1 replies
  • 2 likes

Superuser Contribution Saved songs don't show up on PC

PlanPremiumCountry HungaryDeviceN/AOperating SystemWindows 7 My Question or Issue Hey, I've been experiencing this thing more and more, where if I add a song to my library from my phone, it doesn't show up on the PC Spotify client.Yes, I have tried r...

  • Visitor
  •   Plan Premium Country  Hungary Device N/A Operating System Windows 7   My Question or Issue   Hey,   I've been experiencing this thing more and more, where if ...
  • Alfredo
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Connect to facebook

PlanFreeCountryAzerbaijanDeviceHp pavilion 15Operating SystemWindows 10 My Question or IssueConnect to facebook option doesn't work. After the recent update to spotify for windows desktop this option has become useless. Login page appears to be activ...

  • Regular
  • Plan Free Country Azerbaijan Device Hp pavilion 15 Operating System Windows 10   My Question or Issue Connect to facebook option doesn't work. After the recent update to spotify for wi...
  • lvntrv
  • Regular
  • 321 Views
  • 1 replies
  • 0 likes
  • spotify for desktop
  • 321 Views
  • 1 replies
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Spotify's autoplay not working at the end of a playlist, friend activity failed to load.

PlanFreeCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue The autoplay function on the spotify desktop program doesn't work for me. I've tried restarting spotify, reinstalling it, switching the setting off and back on again...

  • Casual Listener
  • Plan Free Country  United States Device PC Operating System Windows 10   My Question or Issue  The autoplay function on the spotify desktop program doesn't work for me. I've ...
  • BlaMeese
  • Gig Goer
  • 1189 Views
  • 6 replies
  • 0 likes
  • 1189 Views
  • 6 replies
  • 0 likes

My discover Weekly isnt working it hasn't changed for over 8 days

My Question or Issue spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxWMy playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists

  • Newbie
  •   My Question or Issue  spotify:user:spotify:playlist:37i9dQZEVXcIvJ9HTynpxW My playlist hasn't changed for over a week and I keep getting absolute junk and brainmash in my playlists
  • daywalk3r
  • Newbie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
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Superuser Contribution [Bug] 2 Pixel Gap Between Taskbar and Window on Startup

DeviceDesktop PCOperating SystemWindows 10 My IssueWindow is created with the wrong size every startup when using the small icons taskbar. Fixable by re-maximizing the window but still annoying.

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  • Visitor
  • Device Desktop PC Operating System Windows 10   My Issue Window is created with the wrong size every startup when using the small icons taskbar. Fixable by re-maximizing the window but sti...
  • SergioDavid
  • Roadie
  • 421 Views
  • 1 replies
  • 0 likes
  • bug
  • 421 Views
  • 1 replies
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Superuser Contribution Local File Album Crashes Spotify After Track Ends

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 10 My Question or IssueI downloaded a mixtape to add to my local file section of spotify and it is creating issues. I have added plenty of downloaded music to spotify before and it has always...

  • Newbie
  • Plan Premium Country  USA Device Desktop Operating System Windows 10   My Question or Issue I downloaded a mixtape to add to my local file section of spotify and it is creating is...
  • SergioDavid
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Solved!! Radio and Daily mixes not working on pc

PlanPremiumOperating SystemWindows 10 Hey there,it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes. I tried to reinstall it, disable the hardware acceleration option ( someone in the community sug...

  • Casual Listener
  •   Plan Premium Operating System Windows 10   Hey there, it's been about a week that the desktop version of Spotify just doesn't load either radio or daily mixes.  I tried to...
  • Loxer
  • Spotify Star
  • 762 Views
  • 3 replies
  • 0 likes
  • 762 Views
  • 3 replies
  • 0 likes