Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43820 Views
76 replies
26 likes

43820 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71234 Views
268 replies
21 likes

71234 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

[BUG] Playlist suggestion not removed from list when adding via three-dots

Reproduce:1. Open a playlist2. Hover any suggested song and click the "..."-icon.3a. Add song to your currently opened playlistResult: Song is added, suggestion is still available3b. Click Add buttonResult: Song is added to playlist and removed from ...

prinzkarneval
Newbie
Reproduce: 1. Open a playlist 2. Hover any suggested song and click the "..."-icon. 3a. Add song to your currently opened playlist Result: Song is added, suggestion is still available 3b. Click ...
2018-12-09 5:55:09 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Playlist Radio option gone on Windows desktop app?

In the latest update, did you guys get rid of the playlist radio option for free users on the desktop app also? I know you got rid of it on mobile months ago, but tonight i noticed that when I'm on a playlist and I click the three dots, the "start pl...

Raven1111
Roadie
In the latest update, did you guys get rid of the playlist radio option for free users on the desktop app also? I know you got rid of it on mobile months ago, but tonight i noticed that when I'm on a...
2018-12-08 9:24:47 AM
2018-12-09 3:49:19 PM
WebGremlin
Casual Listener
881 Views
3 replies
0 likes
Playlist issues
playlist radio
Windows

881 Views
3 replies
0 likes

Tune into friends playlist (friend radio)

Hi Spotify I have a suggestion on how to improve Spotify even further: Currently I can see what my friend is listening to and I can listen to it as well by clicking on the song. However, when the next song starts, I have to actively tune in again int...

violatana07
Newbie
Hi Spotify I have a suggestion on how to improve Spotify even further: Currently I can see what my friend is listening to and I can listen to it as well by click...
2018-12-09 3:20:17 PM
673 Views
0 replies
4 likes

673 Views
0 replies
4 likes

Solved!! Sopity does not play with a D/A Converter

PlanFree/PremiumCountry GermanyDeviceDell PCOperating SystemWindows 7My Question or IssueSpotify doesn`t play when I connect a Digital-Analog Converter (ESI U46DJ) via USB. I tried different laptops and changed various settings, nothing worked. Is it...

ponkalot
Casual Listener
Plan Free/Premium Country Germany Device Dell PC Operating System Windows 7 My Question or Issue Spotify doesn`t play when I connect a Digital-Analog Converter (ESI U46DJ) via USB. I...
2018-12-08 1:34:36 PM
2018-12-09 1:36:02 PM
Sebasty
Community Legend
4393 Views
5 replies
0 likes

4393 Views
5 replies
0 likes

Spotify does not resume recently played song if PC was shut down/rebooted

PlanPremiumCountryPolandDevicePCOperating SystemWindows 8.1 x64 My IssueWindows application does not resume recently played song/playlist if the application was not closed manually (by pressing X in its top-right corner) before shutting down a PC. As...

kempal
Newbie
Plan Premium Country Poland Device PC Operating System Windows 8.1 x64 My Issue Windows application does not resume recently played song/playlist if the application was not...
2018-12-09 12:41:47 PM
308 Views
0 replies
1 likes

308 Views
0 replies
1 likes

Solved!! Podcasts no longer showing in library

I'm not able to see my saved podcasts in my library anymore - I haven't tried to access it in a while but I think this was due to the last update, or one of the last few. I can still search up podcasts and listen to them, and the heart that indicates...

tomadashi
Regular
I'm not able to see my saved podcasts in my library anymore - I haven't tried to access it in a while but I think this was due to the last update, or one of the last few. I can still search up podcas...
2018-12-08 2:01:08 PM
2018-12-09 11:37:23 AM
Sebasty
Community Legend
3039 Views
3 replies
0 likes

3039 Views
3 replies
0 likes

open.spotify refused to connect and radio doesn't work

I'm on Windows 10 Desktop. I cannot connect to open.spotify.com in Chrome and Firefox (and Internet Explorer) and cannot use the radio in the desktop program (it says This radio station cannot be started) and cannot use the Friend Activity feature. I...

18sp01
Casual Listener
I'm on Windows 10 Desktop. I cannot connect to open.spotify.com in Chrome and Firefox (and Internet Explorer) and cannot use the radio in the desktop program (it ...
2018-12-08 11:14:59 AM
2018-12-09 4:04:39 AM
thedawnofvenus
Newbie
2132 Views
3 replies
1 likes
refusal

2132 Views
3 replies
1 likes

Solved!! Cant log in, error code 17 on Windows 10

Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this! When i try to log in the error message says (translated) "A firewall may be blocking Spotify. Change its settings to allow Spotify throug...

jefi01
Casual Listener
Hi, out of the blue Spotify wouldnt let me log in today. I would be so grateful for any help on how to fix this! When i try to log in the error message says (translated) "A firewall ...
2018-06-09 5:06:44 AM
2018-12-09 2:33:56 AM
Some1Else
Casual Listener
31287 Views
32 replies
17 likes

31287 Views
32 replies
17 likes

Only a few friends appearing in the list.

If I unfollow all and then follow all, they all appear again, but when I restart Spotify, most of them are absent from the activity list again (always the same). PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 My Question or Issue

stosick
Newbie
If I unfollow all and then follow all, they all appear again, but when I restart Spotify, most of them are absent from the activity list again (always the same). Plan Premium Country ...
2018-12-09 1:56:04 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Edits to playlist Details are not updating (when link is copied to social media)

Greetings, I have a playlist of holiday music I created in 2017. I recently added more to it, and also updated the Playlist Details. On Spotify it looks fine. When I copy the link to share on social media, the old playlist details come in the URL.Ple...

RocketMom1978
Newbie
Greetings, I have a playlist of holiday music I created in 2017. I recently added more to it, and also updated the Playlist Details. On Spotify it looks fine. ...
2018-12-08 10:32:15 PM
243 Views
0 replies
1 likes

243 Views
0 replies
1 likes

Web Player Not Working

Plan: Free Country: USA Device: ASUS PC Operating System: Windows1 0 My Question or Issue:The web player will not play anything on ALL web browsers installed.I do not have any personal firewalls installed. I use Avast free which is not blockingit bec...

Timko67
Regular
Plan: Free Country: USA Device: ASUS PC Operating System: Windows1 0 My Question or Issue: The web player will not play anything on ALL web bro...
2018-12-08 9:29:59 AM
2018-12-08 9:10:44 PM
Timko67
Regular
445 Views
2 replies
0 likes
Web player issue

445 Views
2 replies
0 likes

Spotify in offline mode, great internet connection

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 7 professional My Question or Issue Windows 7 Prof desktop, suddenly Spotify is telling me I'm in offline mode. Checked the board here and tried all the "fixes" I could find. (restarted ro...

sfmcguire
Newbie
Plan Premium Country USA Device Windows PC Operating System Windows 7 professional My Question or Issue Windows 7 Prof desktop, suddenly Spotify is telling me I'm in offl...
2018-12-08 8:29:49 PM
302 Views
0 replies
0 likes
offline mode

302 Views
0 replies
0 likes

No True Description of Repeat Icons Found Anywhere. Please Provide

PlanFree/PremiumCountry USADevicedesktop computerOperating SystemWindows 10 My Question or Issue I have searched extensively and can find no accurate description (on 12/8/2018) of the Spotify Player Repeat icon meanings. The icon with a DOT under it ...

burky39
Regular
Plan Free/Premium Country USA Device desktop computer Operating System Windows 10 My Question or Issue I have searched extensively and can find no accurate description (o...
2018-12-08 3:48:29 PM
2018-12-08 7:55:07 PM
burky39
Regular
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

music wont play while surface go is off

Plam:FreeCountry United StatesDevice: Surface goOperating System: Windows 10 My Question or Issue I don't know if this is my fault but i saw a similar problem that was solved for the surface 3 were they just needed to download the latest software and...

OrginalUsername
Casual Listener
Plam:Free Country United States Device: Surface go Operating System: Windows 10 My Question or Issue I don't know if this is my fault but i saw a similar problem that was so...
2018-12-08 7:25:07 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

My Playlist Restarting

PlanPremiumCountry United KingdomDeviceXiaomi Redmi Note 5Operating SystemWindows 10 My Question or Issue When I connect my Spotify to my computer every time I try to use my phone to change the song on a playlist it will play out the whole of that so...

sammorris0121
Newbie
Plan Premium Country United Kingdom Device Xiaomi Redmi Note 5 Operating System Windows 10 My Question or Issue When I connect my Spotify to my computer ev...
2018-12-08 4:53:03 PM
273 Views
0 replies
2 likes

273 Views
0 replies
2 likes

Spotify doesn't play any album

PlanPremiumCountryPolandDeviceDELL Inspiron 15 (N5050)Operating SystemWindows 7 Home Premium (x64) My Question or IssueSince yesterday Spotify (1.0.95.289.g342899da) doesn't play any albums. First, I've received a message: 'The Spotify application is...

Rostov
Music Fan
Plan Premium Country Poland Device DELL Inspiron 15 (N5050) Operating System Windows 7 Home Premium (x64) My Question or Issue Since yesterday Spotify (1.0.95.289.g342899da) doesn't ...
2018-12-08 1:58:20 PM
2018-12-08 4:12:45 PM
Sebasty
Community Legend
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Search for Song shows Artists and Albums with the search phrase

PlanPremiumCountry South AfricaDevicePCOperating SystemWindows 10 My Question or IssueIn the Windows 10 App, if I search for a Song, it shows Artists and Albums with the search phrase and the Song titles for these results don't have the search phrase...

SonicSabre
Newbie
Plan Premium Country South Africa Device PC Operating System Windows 10 My Question or Issue In the Windows 10 App, if I search for a Song, it shows Artists and Albums with t...
2018-12-08 10:02:54 AM
2018-12-08 1:06:16 PM
OneByBoo
Roadie
325 Views
1 replies
0 likes
Search

325 Views
1 replies
0 likes

Spotify App stops playing randomly [1809]

So ever since I updated to Windows 1809, i've noticed that my Spotify randomly just stops playing. Sometimes it cuts audio, and the counter for the current track will keep counting until the song is finished. Other times the counter stops. I can stil...

Jarsky
Casual Listener
So ever since I updated to Windows 1809, i've noticed that my Spotify randomly just stops playing. Sometimes it cuts audio, and the counter for the current track will keep coun...
2018-12-08 12:09:44 PM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

Solved!! Windows desktop overlay when using media keys

PlanFreeCountry FinlandDevicePCOperating SystemWindows 10 My Question or Issue The desktop overlay when using media keys is still showing up even after i disabled it from the settings. I noticed that after restart it starts showing up again.

Roupie19
Newbie
Plan Free Country Finland Device PC Operating System Windows 10 My Question or Issue The desktop overlay when using media keys is still showing up even after i disabled i...
2018-12-08 5:05:19 AM
2018-12-08 12:04:52 PM
Deepbluen
Newbie
1005 Views
2 replies
0 likes

1005 Views
2 replies
0 likes

When did GAPLESS come in?

Premium CountryUKOperating System(Windows etc.) My Question or Issue I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't? So when did Gapless come in?

DennyEMufc
Roadie
Premium Country UK Operating System (Windows etc.) My Question or Issue I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't?...
2018-12-03 8:45:25 AM
2018-12-08 6:26:45 AM
DennyEMufc
Roadie
476 Views
4 replies
0 likes

476 Views
4 replies
0 likes

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