Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12162 Views

105 replies

47 likes

  • 12162 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1450 Views

15 replies

2 likes

Possible Bug
  • 1450 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3655 Views

39 replies

2 likes

  • 3655 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9130 Views

0 replies

4 likes

  • 9130 Views
  • 0 replies
  • 4 likes

[All Platforms] Bring Back The Endless Artist/Album/Song Radios

Plan: Premium FamilyCountry: ATDevice: ALLOperating System: ALLa few weeks ago the artist/album/song radios changed to playlistsand they STOP AT THE ENDwhat the he!! spotify?can't even start a radio from a "radio playlist"this is like the main featur...

Music Fan

Plan: Premium Family Country: AT Device: ALL Operating System: ALL a few weeks ago the artist/album/song radios changed to playlists and they STOP AT THE END what the he!! spotify? 😠 can't e...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Feel good friday not updating

PlanPremiumCountry UKDeviceWindows 10 / Android - Samsung S8 (Oreo) My Question or Issue My Feel good Friday playlist is stuck since 13-12-18. I have unfollowed it, re followed it, unfollowed and restarted... Out of ideas.

Newbie

Plan Premium Country  UK Device Windows 10 / Android - Samsung S8 (Oreo)  My Question or Issue  My Feel good Friday playlist is stuck since 13-12-18. I have unfollowed it, re fo...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Strongly dislike getting all the albums added to my playlist when clicking play on recent one

PlanFree/PremiumOperating SystemWindows 7 My Question or IssueI strongly dislike getting all the albums added to my playlist when clicking play on recent one. I.e. if an artist has albums from 1990 - 2010, clickining play in the album list on an albu...

Regular

Plan Free/Premium Operating System Windows 7   My Question or Issue I strongly dislike getting all the albums added to my playlist when clicking play on recent one. I.e. if an artist has a...

Jollof

Composer

756 Views

5 replies

1 likes

  • 756 Views
  • 5 replies
  • 1 likes

Entire playlist adds itself to queue on startup

PlanPremiumCountry USDevicePCOperating SystemWindows 10 My Question or Issue Anytime I start up Spotify one specific playlist automatically adds itself to my queue so if I want to listen to any music I have to go into the queue and clear it or I will...

Newbie

Plan Premium Country  US Device PC Operating System Windows 10   My Question or Issue  Anytime I start up Spotify one specific playlist automatically adds itself to my queue ...

OneByBoo

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

[HELP] For some people who can't load musics

Okay, so I would like to help some people, because i saw a lot of people in my situation, if you can't play any song (out of some playlists) on your computer BUT you can listen to them on a phone then try that: 1st: Open your notepad as an administra...

Regular

Okay, so I would like to help some people, because i saw a lot of people in my situation, if you can't play any song (out of some playlists) on your computer BUT you can listen to them on a phone the...

Jeremy1Brusa

Regular

883 Views

4 replies

4 likes

  • 883 Views
  • 4 replies
  • 4 likes

Spotify mutes itself after changing song

PlanFreeCountry USADeviceDesktopOperating SystemWindows 7 My Question or Issue Spotify will lower its volume after each song. how do I fix this. if i mute and unmute again it will fix itself, but I have to do this after each song.

Casual Listener

  Plan Free Country  USA Device Desktop Operating System Windows 7   My Question or Issue  Spotify will lower its volume after each song. how do I fix this. if i mute a...

Dombo_

Casual Listener

1536 Views

2 replies

1 likes

  • 1536 Views
  • 2 replies
  • 1 likes

[DESKTOP / PC] Artist Radio like/dislike gone.

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 7 My Question or Issue So recently Spotify's Radio based songs lost its most important features for me: the like/dislike to keep or remove songs on your chosen artist radio.The application now l...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 7   My Question or Issue   So recently Spotify's Radio based songs lost its most important features for me: the lik...

470 Views

0 replies

8 likes

  • 470 Views
  • 0 replies
  • 8 likes

Spotify can't play this right now. If you have the file on your computer you can import it

PlanFreeCountryPanama DeviceAspire es1-571 signature editionOperating SystemWindows 10My Question or Issue There are some songs that I can't play and the message above appears, the songs are from different artists and different albums (kanashii uresh...

Casual Listener

Plan Free Country Panama  Device Aspire es1-571 signature edition Operating System Windows 10 My Question or Issue  There are some songs that I can't play and the message above app...

Sebasneitor

Casual Listener

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Desktop App Keeps Stopping

PlanPremiumCountry United KingdomDevicePCOperating SystemWindows 10 My Question or Issue Every time I use spotify on PC the music will eventually just stop playing and the only way for me to get it working again is to go into task manager, end task, ...

Casual Listener

Plan Premium Country  United Kingdom Device PC Operating System Windows 10   My Question or Issue  Every time I use spotify on PC the music will eventually just stop playing ...

ryandonnelly13

Casual Listener

798 Views

2 replies

1 likes

  • 798 Views
  • 2 replies
  • 1 likes

Username Not Changing To Real Name

PlanFreeCountry United States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueHey Staff,Today I tried to display my real name on Spotify by connecting my Facebook account to my Spotify account. However, after I did so, my userna...

Casual Listener

Plan Free Country  United States of America Device Desktop Operating System Windows 10   My Question or Issue Hey Staff, Today I tried to display my real name on Spotify by conne...

OneByBoo

Roadie

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Spotify Startup Song

PlanPremiumCountry NetherlandsDevicePCOperating SystemWindows 10My Question or IssueEvery time I start up my computer and play a song on spotify the song that comes after that is ALWAYS the same song (in this case Ferris wheel from Tory Lanez not tha...

Newbie

Plan Premium Country  Netherlands Device PC Operating System Windows 10 My Question or Issue Every time I start up my computer and play a song on spotify the song that comes after that ...

Jollof

Composer

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Lofihiphopthot lofi beats lofi hiphop chillhop study beats

Lofihiphopthot a playlist by the lofihiphopthot None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Q...

Newbie

Lofihiphopthot a playlist by the lofihiphopthot None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country &n...

Ryou7

Regular

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Solved!! No sound after resuming laptop

PlanPremiumDeviceHP EliteBook 840 G3Operating SystemWindows 7 Professional SP1 64-bit My Question or IssueI upgraded to release 1.0.99 but still Spotify does not work correctly after resuming (clicking the "On" button after hibernating or opening the...

Casual Listener

Plan Premium Device HP EliteBook 840 G3 Operating System Windows 7 Professional SP1 64-bit   My Question or Issue I upgraded to release 1.0.99 but still Spotify does not work correctly a...

Ryou7

Regular

1257 Views

3 replies

0 likes

resume
sound
Windows
  • 1257 Views
  • 3 replies
  • 0 likes

Radio Stations Replaced by Unmodifiable Playlists

PlanPremiumCountryUSDevicePCOperating SystemWindows 10My Question or Issue I have been using Spotify mostly for its radio feature. I have noticed that recently my stations have been changed from ones that I have curated to ones that have been made by...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue   I have been using Spotify mostly for its radio feature. I have noticed that recently my stations ha...

randomuser3

Regular

926 Views

2 replies

4 likes

Radio
  • 926 Views
  • 2 replies
  • 4 likes

Solved!! spotify is just not working properly

Okay, so, basically, I've been using spotify for a while. I have Spotify premium, and I'm running it on a custom built Windows 10 computer. On my phone it works perfectly. 1. I somehow can't play songs that are not saved in my music anymore.Screensho...

Casual Listener

  Okay, so, basically, I've been using spotify for a while. I have Spotify premium, and I'm running it on a custom built Windows 10 computer. On my phone it works perfectly.   1. I someh...

JeromeAlbert

Casual Listener

5331 Views

6 replies

3 likes

  • 5331 Views
  • 6 replies
  • 3 likes

The app will NOT play to "This computer" but will play to spotify connect speakers ..

Plan -PremiumCountry - UKDevice -PCOperating System WIn7My Question or Issue - Suddenly my spotify app will not output sound when I connect to the device: "This computer" (my pc speakers) - have unistalled and reinstalled (twice) - checked my default...

Regular

Plan -Premium Country - UK Device -PC Operating System  WIn7 My Question or Issue - Suddenly my spotify app will not output sound when I connect to the device: "This computer" (my pc speaker...

297 Views

0 replies

1 likes

  • 297 Views
  • 0 replies
  • 1 likes

Solved!! Song Not Displaying Properly...

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueAs of the past few days, I've noticed that in my Daily Mix, there is one spot in the playlist, which is randomly generated - I assume, that doesn't pop up with a song...

Visitor

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue As of the past few days, I've noticed that in my Daily Mix, there is one spot in the pla...

user-removed

Not applicable

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't play anything.

PlanPremiumCountrySouth AfricaDevice Operating SystemWindows 10 My Question or Issue Each day Spotify doesn't play anything. I have to uninstall and reinstall the client each and every day. This happens across multiple PC's running different versions...

Casual Listener

Plan Premium Country South Africa Device   Operating System Windows 10   My Question or Issue  Each day Spotify doesn't play anything. I have to uninstall and reinstall the c...

clearo

Newbie

1102 Views

3 replies

0 likes

  • 1102 Views
  • 3 replies
  • 0 likes

Now playing artwork?

PlanFree/PremiumCountryUK Operating System(iOS Windows 10,etc.) My Question or Issue Just recently after resyncing offline playlists my Desktop player doesn't show any artwork at all? Not just the odd song missing art but all of them?

Roadie

Plan Free/Premium Country UK   Operating System (iOS Windows 10,etc.)   My Question or Issue  Just recently after resyncing offline playlists my Desktop player doesn't show an...

Sebasty

Community Legend

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Spotify issues (read below)

PlanFree/PremiumCountryUS My Question or IssueOk so I really love spotify and I have some serious issues with it rn so let me explain it.My problem - I can't get onto the spotify web player anymore. It always says "error connection refused" so I trie...

Casual Listener

Plan Free/Premium Country US     My Question or Issue Ok so I really love spotify and I have some serious issues with it rn so let me explain it. My problem - I can't get onto...

Sebasty

Community Legend

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes