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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83933 Views

40 replies

68 likes

  • 83933 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795995 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24043 Views

25 replies

7 likes

  • 24043 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

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Spotify desktop app stops playing then uses all system ram causing BSOD

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 build 17134.472Spotify Desktop App Version1.0.96.181.gf6bc1b6b My Question or IssueIn the last few weeks, spotify has been freezing my computer. The symptoms are as follows. Intermittendly,...

Newbie

  Plan Premium Country USA Device Desktop Operating System Windows 10 build 17134.472 Spotify Desktop App Version 1.0.96.181.gf6bc1b6b   My Question or Issue In the last few we...

user-removed

Not applicable

1359 Views

1 replies

3 likes

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Why Does Spotify Say These Songs Aren't Saved... When They Are?

Seen this on a few other albums as well. I don't want to add them again, because then I'd have two, if I removed them and added them again I'm willing to bet the issue would still occur.

Music Fan

        Seen this on a few other albums as well. I don't want to add them again, because then I'd have two, if I removed them and added them again I'm willing to bet t...

351 Views

0 replies

1 likes

  • 351 Views
  • 0 replies
  • 1 likes

[PC] Remove songs on a playlist made for my by spotify

PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueI like to browse the lists made for my by Spotify. Discover Weekly has no issues, this is regarding the other lists. How do I delete items on the PC? I usually only use Spotify...

Casual Listener

  Plan Free Country USA  Device PC Operating System Windows 10   My Question or Issue I like to browse the lists made for my by Spotify.  Discover Weekly has no issues,...

290 Views

0 replies

0 likes

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This song is not avaiable

PlanFree/PremiumCountryArgentina Operating SystemWindows 7 My Question or Issue:When i want to ear a song appears "This song is not avaible", but i can hear the rest of album.Only this song cant play. Was deleted?The song is: https://open.spotify.com...

Casual Listener

Plan Free/Premium Country Argentina  Operating System Windows 7   My Question or Issue: When i want to ear a song appears "This song is not avaible", but i can hear the rest of ...

Brunelicia

Community Legend

533 Views

1 replies

0 likes

This song is not avaiable
  • 533 Views
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Default Shuffle

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 Pro My Question or Issue. Windows version has started to default to Shuffle every time I boot the PC. I'm a premium user

Music Fan

Plan Premium Country   Device Desktop PC Operating System Windows 10 Pro     My Question or Issue. Windows version has started to default to Shuffle every time I boot the P...

daylef

Music Fan

1361 Views

5 replies

0 likes

  • 1361 Views
  • 5 replies
  • 0 likes

No Recent Activity (Multiple Devices)

PlanPremiumCountryUS DeviceiPhone XS, Pixel 2 XL, WindowsOperating SystemiOS 12, Android P, Windows 10 My Question or IssueI've had an issue with my account not showing any 'Recent Activity' for several months now. I've attached screenshots that show...

Newbie

Plan Premium Country US   Device iPhone XS, Pixel 2 XL, Windows Operating System iOS 12, Android P, Windows 10   My Question or Issue I've had an issue with my account not showin...

777 Views

0 replies

1 likes

bug
no activity
no recent activity
sharing
Social
  • 777 Views
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Installer crashes on windows 7 x64 sp1

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 7 x64 Sp1 My Question or Issue I set my system up. now i cant install Spotify. in my account i deleted my old sytem that was attached to Spotify.Got ideas?

Casual Listener

  Plan Premium Country  Germany Device PC Operating System Windows 7 x64 Sp1  My Question or Issue  I set my system up. now i cant install Spotify. in my account i delet...

Bluescreen2801

Casual Listener

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Desktop-Overlay permanently

Is it possible to permanently (or at least while playing) show the overlay that pops up when you use media keys? I really like it, and would like to keep it there permanently.

Newbie

Is it possible to permanently (or at least while playing) show the overlay that pops up when you use media keys? I really like it, and would like to keep it there permanently.

Brunelicia

Community Legend

1095 Views

1 replies

0 likes

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  • 1 replies
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No applicable app licenses found

Not much else to say about this one, I was listening to music, went to bed, got up , put music back on only spotify refuses to load because of the error message in the title. Ive tried the obvious uninstall reinstall so no need to waste your time typ...

Newbie

Not much else to say about this one, I was listening to music, went to bed, got up , put music back on only spotify refuses to load because of the error message in the title.   Ive tried the o...

Brunelicia

Community Legend

9286 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! SpotifyInstaller has stopped working

Hello, I've been unable to install Spotify for Windows 7 for 2 months. Everytime I launched Spotify it said an update is avaliable, so I clicked yes, update. And each time it said: SpotifyInstaller has stopped working, so I just closed the window and...

Regular

Hello, I've been unable to install Spotify for Windows 7 for 2 months. Everytime I launched Spotify it said an update is avaliable, so I clicked yes, update. And each time it said: SpotifyInstaller h...

Atesz

Regular

1368 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify podcasts wont play on laptop

PlanPremiumCountry DeviceDell laptop - 5510 Operating SystemWindows 7 My Question or Issue When I try to play a podcast on my laptop the timer does not move and the podcast does not play. This has happened over multiple podcasts now. I do not have th...

Newbie

Plan Premium Country   Device Dell laptop - 5510   Operating System Windows 7   My Question or Issue   When I try to play a podcast on my laptop the timer does not mov...

Peter

Spotify Legend

6751 Views

11 replies

4 likes

  • 6751 Views
  • 11 replies
  • 4 likes

Windows 8.1 Spotify Yüklenmiyor

Selamlar, Başlıkta da belirttiğim üzere Spotify'ı bilgisayarıma yükleyemiyorum sorunu Windows 8.1 İşletim sisteminde kullanıyorum bütün programlarım güncel.

Visitor

  Selamlar, Başlıkta da belirttiğim üzere Spotify'ı bilgisayarıma yükleyemiyorum sorunu Windows 8.1 İşletim sisteminde kullanıyorum bütün programlarım güncel.

Mantisentil

Community Legend

915 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Unable to see songs in Collaborative Playlist/Not Updating songs in Collab Playlist

So recently I made a new collaborative playlist so my friends in my band could add songs that we want to do play in the band, and for a little while it worked fine. However, after a while it stopped updating so I thought one of the guys had simply st...

Newbie

  So recently I made a new collaborative playlist so my friends in my band could add songs that we want to do play in the band, and for a little while it worked fine. However, after a while it ...

704 Views

0 replies

2 likes

  • 704 Views
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  • 2 likes

Offline Sync (Downloads) Doesn't work

PlanPremium My Question or Issue Hello, On my windows desktop my songs won't download (It only says "Waiting" next to the green bar), and neither will my playlists, even though there is an active internet connection. I've recently reinstalled the app...

Casual Listener

Plan Premium   My Question or Issue  Hello,   On my windows desktop my songs won't download (It only says "Waiting" next to the green bar), and neither will my playlists, even th...

M-arahuyo

Newbie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

BUG: "Songs" list on Windows is days out of date behind actual library

PlanPremium DeviceiPhone X, Windows 10Operating SystemiOS, Windows 10 My Question or IssueI've added may songs to my library in the past several days from my iPhone. On Spotify on Windows, they don't show up in my library, and the most recently added...

Regular

Plan Premium   Device iPhone X, Windows 10 Operating System iOS, Windows 10  My Question or Issue I've added may songs to my library in the past several days from my iPhone. On Spot...

520 Views

0 replies

2 likes

iOS
Windows
  • 520 Views
  • 0 replies
  • 2 likes

Spotify won't open. I double click the desktop app and it does nothing.

I installed Spotify and it won't open. It doesn't show up in the task manager either (not for a second). When I double click it the only thing that happens is my mouse cursor goes "loading" for a split second. I tried changing compatibility mode, run...

Casual Listener

I installed Spotify and it won't open. It doesn't show up in the task manager either (not for a second). When I double click it the only thing that happens is my mouse cursor goes "loading" for a spl...

backdown1

Casual Listener

1045 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Spotify wont scrobble downloaded songs to Last.FM anymore and they dont show up as my Discord status

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueAs said in the title, for probably a week now Spotify hasn't been scrobbling downloaded songs to Last.FM and downloaded songs don't show up as my Discord status anymo...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue As said in the title, for probably a week now Spotify hasn't been scrobbling downloaded so...

Sebasty

Community Legend

2317 Views

3 replies

1 likes

  • 2317 Views
  • 3 replies
  • 1 likes

Album Artwork?

PlanPremiumCountryUnited States DeviceDell DesktopOperating SystemWindows 10 Intel Core i7 My Question or IssueI recently have been using a desktop for my spotify use as my laptop is currently unusable, however I've noticed I haven't been able to upl...

Regular

Plan Premium Country United States   Device Dell Desktop Operating System Windows 10 Intel Core i7   My Question or Issue I recently have been using a desktop for my spotify use ...

joyfullyabigail

Regular

813 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify adding songs from another playlist to another playlist without me doing anything

The issue is very simple;I have a main playlist that I often listen to. I update it semi-frequently, but in the last couple months, I've noticed a strange error that is kind of frustrating to deal with. Firstly, I'll be listening to a completely diff...

Visitor

The issue is very simple; I have a main playlist that I often listen to. I update it semi-frequently, but in the last couple months, I've noticed a strange error that is kind of frustrating to deal ...

Sebasty

Community Legend

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

No music will play on Spotify

My Question or IssueHi, I have Spotify Premium on a Lenovo laptop. When I started Spotify, the app, this morning and tried to click on a song, immediately came "Spotify can not play this song." I thought it was my internet but it was not and I've tri...

Casual Listener

   My Question or Issue Hi, I have Spotify Premium on a Lenovo laptop. When I started Spotify, the app, this morning and tried to click on a song, immediately came "Spotify can not play t...

Sebasty

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes