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Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Tryp
  • Casual Listener
  • 23705 Views
  • 67 replies
  • 23 likes
  • 23705 Views
  • 67 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58334 Views
  • 251 replies
  • 21 likes
  • 58334 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3678 Views
  • 1 replies
  • 6 likes
  • 3678 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143402 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143402 Views
  • 0 replies
  • 26 likes

Spotify exit by itself

PlanPremiumCountryChina, Hong Kong Operating SystemWindows 10 My Question or Issue When l view Spotify pages, Spotify will close by itself after a few minutes or even quicker, however, if l minimize the window, spotify won't close, l have tried reins...

  • Newbie
  • Plan Premium Country China, Hong Kong  Operating System Windows 10   My Question or Issue  When l view Spotify pages, Spotify will close by itself after a few minutes&nbsp...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Delate from my local files songs from Spotify

i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more.PlanPremiumCountryMexico DeviceWindows 8Operating Sys...

  • Newbie
  • i have delate from my local file in my computer some songs, but this still appearing in the spotify local songs, i want to know how i can delate this songs in spotify if Im not using them any more. ...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Activity feed future

PlanPremiumCountryCzechia My Question or IssueHi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the future? It's a great way to discover new music and it would be sad to see it removed.

  • Newbie
  • Plan Premium Country Czechia    My Question or Issue Hi, what are the plans for the activity feed in Spotify? Is it getting any improvements? Is it going away in the fu...
  • Keanu_C
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Spotify web player black screen

PlanPremiumCountryUS DeviceLaptopOperating SystemWindows Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Tried logging out of all devices, clearing cache, uninstalled chrome. Idk what to do

  • Casual Listener
  • Plan Premium Country US   Device Laptop Operating System Windows   Spotify web player not working (black screen) on all browsers. Chrome, IE..it's been like this for 2 weeks. Trie...
  • Keanu_C
  • Community Legend
  • 795 Views
  • 1 replies
  • 0 likes
  • 795 Views
  • 1 replies
  • 0 likes

Some spotify songs won't load

I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10. When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it like turning of hardware acceleration and high quality streamin...

  • Regular
  • I'm using spotify premium version 1.0.93.244.g1e3a05e7 on Windows 10.  When i try to listen to music some songs will load and others will be stuck at 0:00. I've tried everything to fix it ...
  • Billy-J
  • Spotify Star
  • 2673 Views
  • 3 replies
  • 0 likes
  • 2673 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't play any new song I try to play.

Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in my library or previously saved play perfectly, only new ...

Spotify Errors.png
  • Casual Listener
  • Every time I try to play a song that just got released or I've never played for, the song doesn't play (bar not moving, cover art, artist, and song name all missing in bottom left). Any song in ...
  • Sebasty
  • Spotify Star
  • 14552 Views
  • 29 replies
  • 8 likes
  • 14552 Views
  • 29 replies
  • 8 likes

Superuser Contribution I CAN ONLY LISTEN SONGS ON MY ALBUMS PLZ HELP

PlanFreeOperating SystemWindows 10 My Question or IssueI CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPPENS. NEVER HAD THIS KIND OF PROBLEM WITH SPOTIFY HOPEFULLY THERE IS ...

  • Regular
  • Plan Free Operating System Windows 10   My Question or Issue I CAN ONLY PLAY SONGS ON MY ALBUMS. WHEN I PLAY SONGS THAT ARE NOT IN MY ALBUM THE NAME OF THE SONG GOES GREEN AND NOTHING HAPP...
  • shimanoz32
  • Regular
  • 855 Views
  • 4 replies
  • 0 likes
  • 855 Views
  • 4 replies
  • 0 likes

Superuser Contribution Last played list empty on Windows

PlanPremiumCountry GermanyDevice(Huawei P10 Lite, PC)Operating SystemAndroid, Windows 10) My Question or Issue Hey,since some days my "Last played" (or in German "Zuletzt gehört" or "Zuletzt gespielt", differs from OS to Os) list is empty on Spotify ...

  • Casual Listener
  • Plan Premium Country  Germany Device (Huawei P10 Lite, PC) Operating System Android, Windows 10)   My Question or Issue  Hey, since some days my "Last played" (or in German ...
  • Peter
  • Spotify Legend
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daft Punk won't play on my PC or Android

PlanPremiumCountryUnited StatesDevicePC, Android Phone My Question or IssueSince getting premium I have been unable to listen to Daft Punk on my PC or Phone. It's the only artist I've found that says 'Spotify can't play this right now" for and it's q...

  • Visitor
  •   Plan Premium Country United States Device PC, Android Phone     My Question or Issue Since getting premium I have been unable to listen to Daft Punk on my PC or Phone.&nbsp...
  • Peter
  • Spotify Legend
  • 528 Views
  • 3 replies
  • 0 likes
  • can't play
    Daft punk
  • 528 Views
  • 3 replies
  • 0 likes

Superuser Contribution Quiet Song

PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or IssueEvery song I hear has the same volume, but this one specific song called "Gee" by "Girls' Generation". In comparison to every other song this one song is very very quiet...

  • Casual Listener
  •   Plan Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue Every song I hear has the same volume, but this one specific song called "Gee" b...
  • Peter
  • Spotify Legend
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

Sorting No Longer Available

Plan PremiumCountry USA DeviceLaptopOperating SystemWindows 10 My Question or Issue When browsing through search results, I have always been able to sort the results by clicking a column heading (ie. Artist, Title). As of the past two weeks or so, I ...

  • Casual Listener
  • Plan Premium Country USA   Device Laptop Operating System Windows 10   My Question or Issue  When browsing through search results, I have always been able to sort the res...
  • dfinney23
  • Casual Listener
  • 793 Views
  • 6 replies
  • 12 likes
  • 793 Views
  • 6 replies
  • 12 likes

Ordem de playlists criadas

PlanFreeCountry BrasilDeviceDesktopOperating SystemWindows 8.1 My Question or Issue Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e reorganizando as músicas, porém enfrento um problema que não consegui resolver.Em outr...

  • Casual Listener
  • Plan Free Country  Brasil Device Desktop Operating System Windows 8.1   My Question or Issue  Olá, consigo definir a ordem de reprodução nas playlists que crio, arrastando e ...
  • Bittencourt
  • Spotify Star
  • 536 Views
  • 3 replies
  • 0 likes
  • Desktop
  • 536 Views
  • 3 replies
  • 0 likes

Artists, Albums, Stations, Podcasts, Recently Played and Discover Weekly are empty.

PlanFree/PremiumCountry USDeviceLenovo Thinkpad T400/T420Operating SystemWindows 7/10 My Question or IssueSee attachment. The issue is fixed temporarily by reinstalling the app, but it comes back eventually. The issue started when I had premium but I...

  • Newbie
  • Plan Free/Premium Country  US Device Lenovo Thinkpad T400/T420 Operating System Windows 7/10   My Question or Issue See attachment. The issue is fixed temporarily by reinstalling ...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

can't report a playlist with offensive title

CountryFrance Operating SystemWindows 7 My Question or IssueWhen trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my browser opened with a report link to spotify support(link to the playlist: https://open.sp...

  • Casual Listener
  •  Country France   Operating System Windows 7    My Question or Issue When trying to report a playlist with an offensive title ("I don't like C**k S*ckers" in french) my bro...
  • Othli
  • Casual Listener
  • 768 Views
  • 2 replies
  • 0 likes
  • offensive
    report
    support
  • 768 Views
  • 2 replies
  • 0 likes

Songs Liked by Artist

Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a section for songs that you've liked by them? I can't seem to fi...

  • Casual Listener
  •  Is there a way to see what songs you have liked by a specific artist? When I click on an artists name and go to their profile, at the top you always see the Popular section. What about a sectio...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Your Time Capsule | Spotify

My Question or Issue:I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”?I have had my Spotify account for almost 1 month. PlanPremiumCountrySweden Device[iPad 2017, Samsung Galaxy S7 Edge, Windows 10...

  • Newbie
  • My Question or Issue: I was wondering how many hours of music do you need to listen to get the playlist “Your Time Capsule”? I have had my Spotify account for almost 1 month.   Plan Premium...
  • acroson0623
  • Casual Listener
  • 465 Views
  • 1 replies
  • 0 likes
  • Playlists
    Spotify
  • 465 Views
  • 1 replies
  • 0 likes

Can't add songs to playlist nor play from search

PlanPremiumCountry SingaporeDevicePcOperating SystemWindows 10 My Question or Issue Hi recently like today when i search a song, for example solo by jennie. I see the song there but when i click on play nothing happens. Then i tried to right click an...

  • Newbie
  • Plan Premium Country  Singapore Device Pc Operating System Windows 10   My Question or Issue  Hi recently like today when i search a song, for example solo by jennie. I see t...
  • raina_the_rogue
  • Regular
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

samsung galaxy watch

PlanFreeCountry CanadaDevice(Samsung S8)My Question or Issue So, I am not able to log in to my free account of spotify in Samsung galaxy watch. I always take me to upgrade your plan screen when tried to login. As per this link, I should be able to us...

  • Newbie
  • Plan Free Country  Canada Device (Samsung S8) My Question or Issue  So, I am not able to log in to my free account of spotify in Samsung galaxy watch. I always take me to upgrade you...
  • 165 Views
  • 0 replies
  • 1 likes
  • 165 Views
  • 0 replies
  • 1 likes

Frequently "Can't play current song" when going to the next song in an album.

More often than not when I am listening to a Playlist or Album on my PC the next song fails to play. I get the typical blue "Can't play current song" prompt. Hitting Skip or Play resolves the issue but it is VERY frustrating. I have already tried tur...

  • Newbie
  • More often than not when I am listening to a Playlist or Album on my PC the next song fails to play. I get the typical blue "Can't play current song" prompt.  Hitting Skip or Play resolves the i...
  • 327 Views
  • 0 replies
  • 2 likes
  • playback
    Playback Failed
    Windows
  • 327 Views
  • 0 replies
  • 2 likes

windows desktop app very slow

everytime i start the desktop app on windows 10, my computer tells me the app isnt responding, then it starts up. the desktop app is also really slow and yes i have reinstalled it and still have the same problems

  • Roadie
  • everytime i start the desktop app on windows 10, my computer tells me the app isnt responding, then it starts up. the desktop app is also really slow and yes i have reinstalled it and still have the ...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes