Spotify for PC not playing any tracks or radio

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Spotify for PC not playing any tracks or radio

Aj328
Casual Listener

Plan

Premium

Country

 USA

Device

PC

Operating System

Windows 10

 

My Question or Issue

Like i touched on a bit in the title, my PC version of Spotify is unable to play any tracks that I don't already have downloaded or the Radio. I get an error when trying to use the Radio, and an a default icon that doesn't play when trying to play any track I haven't downloaded. I've reinstalled it multiple times and tried wiping files before uninstalling to try to fix this issue. Oddly it works fine on my Android though, so I don't think it's an issue with my account. 

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Re: Spotify for PC not playing any tracks or radio

Mantisentil
Community Legend

Hey there @Aj328!

 

The desktop app is a bit buggy at the moment and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day!

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Solution!

Re: Spotify for PC not playing any tracks or radio

Mantisentil
Community Legend

Hey there @Aj328!

 

The desktop app is a bit buggy at the moment and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day!

View solution in original post

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Re: Spotify for PC not playing any tracks or radio

Aj328
Casual Listener

Thank you! that fixed it. 

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