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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84171 Views

40 replies

68 likes

  • 84171 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798403 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24550 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

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Unable to use Webplayer for 2-4 months now.

PlanFreeCountryCanadaDeviceCustom Desktop PCOperating SystemWindows 10 My Question or Issuei have been unable to use the webplayers for a few months now, it used to just give me a completely grayish (spotify background colour) screen and nothing woul...

Newbie

Plan Free Country Canada Device Custom Desktop PC Operating System Windows 10   My Question or Issue i have been unable to use the webplayers for a few months now, it used to just give...

257 Views

0 replies

2 likes

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Volume out of control

PlanPremiumCountryDenmarkDevice(HP Notebook)Operating System(Windows 10) My Question or IssueI connected my Arctis 3 Bluetooth.It was possible to have high volume from 2-100 on my computer, but now there is only mute at 0 and from 2-100 is the same l...

Casual Listener

Plan Premium Country Denmark Device (HP Notebook) Operating System (Windows 10)   My Question or Issue I connected my Arctis 3 Bluetooth. It was possible to have high volume from 2-10...

266 Views

0 replies

0 likes

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Spotify skipping songs every ~0.5 seconds before reporting 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ProDesk 400Operating SystemWindows 10 My Question or IssueAs the subject says, when playing songs from any playlist or any part of the library, currently spotify is skipping songs every ~0.5 seconds until it e...

Casual Listener

Plan Premium Country United Kingdom Device HP ProDesk 400 Operating System Windows 10   My Question or Issue As the subject says, when playing songs from any playlist or any part of th...

knightpt

Casual Listener

1880 Views

6 replies

1 likes

  • 1880 Views
  • 6 replies
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Spotify Frozen...?...or Something Else

Plan FreeCountry USADevice Both Dell Laptop and phoneOperating System...Window 10My Question or Issue..has not played any songs since Wed,,, the only thing i see unusual is in the lower left hand corner box where it says "a brief message from our spo...

Casual Listener

  Plan   Free Country USA Device   Both Dell Laptop and phone Operating System...Window 10 My Question or Issue.. has not played any songs since Wed,,,   th...

Bittencourt

Spotify Star

329 Views

1 replies

0 likes

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  • 1 replies
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Filtering doesn't work anymore!

PlanPremiumCountryThe NetherlandsDeviceDell laptop Operating SystemWindows 10 My Question or IssueSince recently filtering doesn't work anymore. When I filter a playlist, for example on a specific artist, it will still play all songs from that playli...

Music Fan

Plan Premium Country The Netherlands Device Dell laptop  Operating System Windows 10    My Question or Issue Since recently filtering doesn't work anymore. When I filter a pl...

627 Views

0 replies

6 likes

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Cannot play any songs on desktop but works on phone

PlanPremiumCountryNew ZealandDeviceHP Windows LaptopOperating SystemWindows 10 My Question or IssueAfter the recent update, I cannot play any songs on the desktop application. Everything on my phone is absolutely fine but nothing will play on desktop...

Newbie

Plan Premium Country New Zealand Device HP Windows Laptop Operating System Windows 10   My Question or Issue After the recent update, I cannot play any songs on the desktop application...

303 Views

0 replies

1 likes

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  • 1 likes

When I turn the volume down on Spotify PC, the volume occasionally sets itself to full blast. Why?

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted vo...

Newbie

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite...

505 Views

0 replies

0 likes

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New update (evident on 27.4.2019) lost ability to play albums in row

Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could simply hit play and the software would keep playing until I wan...

Regular

Dear Spotify   I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could sim...

367 Views

0 replies

2 likes

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Solved!!Superuser Contribution My song list doesn't update

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...

Casual Listener

Plan Premium Country Italy Operating System Windows 10   My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...

Jacu

Newbie

7673 Views

6 replies

1 likes

  • 7673 Views
  • 6 replies
  • 1 likes

desktop app (windows) randomly logs out

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for a basic function i can't even use I tried clean re...

Newbie

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for...

FlOberon

Newbie

426 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify keeps pausing songs

PlanPremiumCountryUSADeviceIphone X, PS4 & Windows LaptopOperating SystemIOS 12.2 (up to date), Windows 10 My Question or IssueSpofity on my iphone, PS4 and laptop pauses songs after a few seconds of playing. I've tried making sure battery save mode ...

Casual Listener

Plan Premium Country USA Device Iphone X, PS4 & Windows Laptop Operating System IOS 12.2 (up to date), Windows 10   My Question or Issue Spofity on my iphone, PS4 and laptop pauses...

362 Views

0 replies

0 likes

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Can not play song in spotify desktop windows app

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

Regular

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

atelopus13

Regular

395 Views

2 replies

1 likes

  • 395 Views
  • 2 replies
  • 1 likes

Spotify Wont Open

Windows 7Spotify App just stopped working about two weeks ago. The app won't even open.I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing worked.Spotify is not running in processes, its completely off.Rest...

Casual Listener

Windows 7 Spotify App just stopped working about two weeks ago. The app won't even open. I am able to use the Webplayer straight from Spotify.   I've read all the other posts and nothing wor...

349 Views

0 replies

1 likes

  • 349 Views
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  • 1 likes

Album icons are way too big on home screen

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or Issuesee attached. how can i reduce the icon size to show more on the screen

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue see attached. how can i reduce the icon size to show more on the screen  

Loxer

Community Legend

3446 Views

3 replies

0 likes

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  • 3 replies
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Spotify playing song over and over. Can't pause/skip/stop.

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemWindows 10 My Question or Issue-----------------------Spotify has been playing a song (which I have never heard of, nor looked up in my entire life - not even in my own language) over and ov...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9 Operating System Windows 10   My Question or Issue ----------------------- Spotify has been playing a song (which I have never heard ...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
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Media keys no longer working

Operating SystemWindows 10 I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck forcing my youtube tabs to start/stop playing. If i close out...

Casual Listener

Operating System Windows 10   I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck...

328 Views

0 replies

0 likes

  • 328 Views
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  • 0 likes

Spotify CPU use is above 40% (Windows 10 - I7 - 16G RAM)

PlanPremiumCountryBrazilDeviceNotebookOperating SystemWindows 10My Question or IssueSpotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclipe.

Roadie

Plan Premium Country Brazil Device Notebook Operating System Windows 10 My Question or Issue Spotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclip...

Loxer

Community Legend

1092 Views

4 replies

0 likes

cpu usage
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  • 4 replies
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Lost capability of finding friends to follow

PlanPremiumCountryPolandDevice(Dell Inspiron 15 7560 laptop computer)Operating System(Windows 10) My Question or IssueHi,I lost a capability of finding friends to follow. When I click "Find friends" button the window pops out with an error (see the s...

Newbie

  Plan Premium Country Poland Device (Dell Inspiron 15 7560 laptop computer) Operating System (Windows 10)   My Question or Issue Hi, I lost a capability of finding friends to f...

255 Views

0 replies

0 likes

  • 255 Views
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I can't see some of my friends' activity

PlanPremiumCountryCanadaDeviceMacBook Pro 2011, IMac 2011, HP ElitebookOperating SystemMojave and Windows professional My Question or IssueI have followed ther same list of friends on Spotify for more than a year. Suddently, about 2 weeks ago, I can'...

Casual Listener

Plan Premium Country Canada Device MacBook Pro 2011, IMac 2011, HP Elitebook Operating System Mojave and Windows professional   My Question or Issue I have followed ther same list of f...

251 Views

0 replies

0 likes

  • 251 Views
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Liking on radios?

I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station just plays music in relation rather than altering i...

Regular

I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station ...

Heroxoot

Regular

474 Views

1 replies

1 likes

  • 474 Views
  • 1 replies
  • 1 likes