Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
songcat1
Casual Listener
102581 Views
82 replies
27 likes

102581 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
107312 Views
291 replies
22 likes

107312 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8010 Views
1 replies
6 likes

8010 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148580 Views
0 replies
26 likes
Mac
Windows

148580 Views
0 replies
26 likes

Spotify doesn't play most of the songs from an artist: Pinguini Tattici Nucleari

PlanFreeCountryItalyDeviceAsus VivoBookOperating SystemWindows 10 My Question or IssueSpotify for Pc doesn't reproduce most of the song from the artist "Pinguini Tattici Nucleari" tried the solution to delete the file with Spotify.url but there's no ...

trinciatrippone
Newbie
Plan Free Country Italy Device Asus VivoBook Operating System Windows 10 My Question or Issue Spotify for Pc doesn't reproduce most of the song from the artist "Pinguini Tattici Nucl...
2019-04-19 12:47:47 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Spotify opens on startup no matter what

Hello, I've got a new laptop, installed Spotify and it opens on startup everytime even though I disabled it in Advanced Options. It doesen't show in my Task Manager in Startup section. I'm using Windows 10. I've read on forums that this is a bug, so ...

Kyanni
Casual Listener
Hello, I've got a new laptop, installed Spotify and it opens on startup everytime even though I disabled it in Advanced Options. It doesen't show in my Task Manager in Startup section. &nbs...
2019-04-18 1:27:24 PM
2019-04-19 12:13:22 PM
leviE
Composer
643 Views
3 replies
1 likes
startup
Startup Bug

643 Views
3 replies
1 likes

Solved!! Google hijacking my keyboard shortcuts

Operating SystemWindows 10 My Question or IssueOn my keyboard I have volume up/down, next song and pause/play keys. I have to press my FN key for these to work. All of the keys work on spotify and always have worked. Yesterday I cleared my cache on c...

NotoriousMarcus
Casual Listener
Operating System Windows 10 My Question or Issue On my keyboard I have volume up/down, next song and pause/play keys. I have to press my FN key for these to work. All of the keys work on s...
2019-04-19 11:33:48 AM
2019-04-19 12:02:33 PM
Exhaust
Casual Listener
2309 Views
3 replies
0 likes

2309 Views
3 replies
0 likes

Song doesn't resume at windows restart

PlanPremiumDeviceComputerOperating SystemWindows 10 My Question or IssueHello, I'm coming to see you because I need help, at windows startup and spotify, the music does not resume where I stopped while before i shut down windows, I would like to know...

Exhaust
Casual Listener
Plan Premium Device Computer Operating System Windows 10 My Question or Issue Hello, I'm coming to see you because I need help, at windows startup and spotify, the music does not res...
2019-04-19 10:39:28 AM
319 Views
0 replies
1 likes

319 Views
0 replies
1 likes

Spotify app keeps skipping songs

PlanPremiumCountryPolandDeviceDell laptopOperating SystemWin10 My Question or IssueSpotify App keeps skipping songs every second or faster. Of course its impossible to listen to music like that.I already tried reinstallig, i turned off hardware accel...

1992tofik
Newbie
Plan Premium Country Poland Device Dell laptop Operating System Win10 My Question or Issue Spotify App keeps skipping songs every second or faster. Of course its impossible to listen...
2019-04-19 7:36:01 AM
533 Views
0 replies
0 likes

533 Views
0 replies
0 likes

Spotify library content doesn't match across devices.

I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.) I then use Spotify on my home PC (Windows 8.1) and the album is not in my library. It only started happening a few months ago I thi...

sevexpei
Casual Listener
I use Spotify on my phone, add an album to my Library. (Or I add an album to my library while on my computer at work.) I then use Spotify on my home PC (Windows 8.1) and the album is not in ...
2019-04-19 4:41:32 AM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

Upgrade button and upgrade banners not clickable

PlanFree/PremiumCountrySouth AfricaDeviceWindows PCOperating SystemWindows 10 My Question or IssueI am unable to click on any "upgrade" button on the Spotify app. Even the upgrade banners that pop up are not clickable.

Ponto
Casual Listener
Plan Free/Premium Country South Africa Device Windows PC Operating System Windows 10 My Question or Issue I am unable to click on any "upgrade" button on the Spotify app. Even the up...
2019-04-18 9:58:29 PM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

No longer downloaded offline albums on Windows

Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section.What is going here?! PlanPremium PlatformWindows 10

user-removed
Visitor
Earlier, I could see downloaded albums in "Albums" section when offline. Now I see none of my downloaded albums and only accessible within "Songs" section. What is going here?! Plan Premiu...
2019-04-18 8:06:43 PM
350 Views
0 replies
0 likes
Desktop
Offline listening
Windows PC

350 Views
0 replies
0 likes

My Spotfy was playing disgusting musics by itself

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 My Question or IssueI got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it change the playing music or start to play some musics by itself. I've already d...

BrayanNeves
Newbie
Plan Premium Country Brazil Device PC Operating System Windows 10 My Question or Issue I got Spotify in my PC, sometimes I was listening some music, or my pc is at standby and it...
2019-04-18 7:17:19 PM
2019-04-18 7:41:51 PM
Bittencourt
Spotify Star
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Spotify wont lauch

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 7 My Question or IssueI am trying to lauch Spotify on my windows desktop like I do everyday and it wont start. I tried to troubleshoot and the message I get is "Spotify is incompatib...

JasonLowrey
Casual Listener
Plan Premium Country United States Device Desktop Operating System Windows 7 My Question or Issue I am trying to lauch Spotify on my windows desktop like I do everyday and it wont st...
2019-04-18 3:27:05 PM
2019-04-18 7:02:54 PM
JasonLowrey
Casual Listener
453 Views
4 replies
0 likes

453 Views
4 replies
0 likes

"Can't play current song" error for all songs on only my account on this PC

PlanFreeCountryUSA DeviceWin 10 PCSpotify: 1.1.4.197.g92d52c4f (Windows Store version) My Question or IssueEvery song loads then stops after 5-7 seconds with the "can't play current song" error. I have switched to a different account (#2) on this PC ...

matthewelissa
Casual Listener
Plan Free Country USA Device Win 10 PC Spotify: 1.1.4.197.g92d52c4f (Windows Store version) My Question or Issue Every song loads then stops after 5-7 seconds with the "can't ...
2019-04-18 4:22:03 AM
2019-04-18 4:56:35 PM
matthewelissa
Casual Listener
891 Views
2 replies
2 likes

891 Views
2 replies
2 likes

Error 117 - Windows

PlanFreeCountryBrazilDeviceNotebook Dell Inspiron 15Operating SystemWindows 10 My Question or IssueSo i've been trying to make the Spotify work on my Notebook, but it always end up in a error 117 - 'Maybe the firewall is blocking spotify...' i have a...

VictorVirgolino
Newbie
Plan Free Country Brazil Device Notebook Dell Inspiron 15 Operating System Windows 10 My Question or Issue So i've been trying to make the Spotify work on my Notebook, but it...
2019-04-18 1:52:11 PM
2019-04-18 2:24:14 PM
Bittencourt
Spotify Star
1318 Views
1 replies
0 likes

1318 Views
1 replies
0 likes

Windows 7 Spotify April 18th 2019 No Response

Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change.Spinny circle for 2 seconds then nothing.Using the web player ...

alanjhampton
Newbie
Over a dozen users in three seperate locations using seperate accounts - none of us can open or uninstall Spotify. Have deleted all files as won't uninstall and re-installed but no change. Spinny ci...
2019-04-18 1:58:37 PM
2019-04-18 2:21:50 PM
Nico
Community Legend
442 Views
1 replies
4 likes

442 Views
1 replies
4 likes

Solved!! Can't see my friends acitivty and can't add friends from facebook

CountrySpainOperating SystemWindows 10 My Question or IssueHi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's feed doesn't appear, as if I didn't have any friends. But I do follow...

PlumaLigera
Casual Listener
Country Spain Operating System Windows 10 My Question or Issue Hi, this has been going on for a few weeks or even months. I don't know why it just stopped working suddenly. My friend's f...
2019-04-17 12:11:44 AM
2019-04-18 12:18:36 PM
PlumaLigera
Casual Listener
1157 Views
2 replies
0 likes

1157 Views
2 replies
0 likes

Downloaded songs

PlanPremiumCountry Device(Desktop)Operating System(Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the songs are gone when I’m offline instead I get Your favorite songs will appear here ??

Jannick85
Casual Listener
Plan Premium Country Device (Desktop) Operating System (Windows 10.) My Question or Issue Hi I downloaded all my songs from my library on my desktop, but the son...
2019-04-18 12:14:31 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Problems when spotify automatically updates

PlanPremiumCountrySpain DeviceLaptop Operating SystemMicrosoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or IssueI had problems when installing Spotify on the computer, I did the workarround of installing with windows in safe mode an...

hiroP
Newbie
Plan Premium Country Spain Device Laptop Operating System Microsoft Windows 10 Enterprise (10.0.14393 Build 14393) My Question or Issue I had problems when installing Spo...
2019-04-18 10:55:44 AM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

[All Platforms][Playlists] Deleted songs from a playlist keep reappearing in that playlist

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

Amer6758123490
Visitor
I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?
2019-03-12 9:19:25 PM
2019-04-18 10:28:45 AM
leviE
Composer
431 Views
1 replies
0 likes
All Platforms
Playlists

431 Views
1 replies
0 likes

No se reporduce ninguna cancion Premium

PlanPremiumPaísMexicoDispositivoPCSistema operativoWindows 10 Mi pregunta o problemaCuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de reproduccion, busqueda, link, etc.) me manda un mensaje diciendo: "no es posi...

LeonardoSiari
Newbie
Plan Premium País Mexico Dispositivo PC Sistema operativo Windows 10 Mi pregunta o problema Cuento con Spotify Premium y al darle play a cualquier canción en mi pc (sea en lista de r...
2019-04-18 8:52:06 AM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Unable to reinstall spotify

PlanFree/PremiumCountryCanadaDeviceHP Elitebook 840 G1Operating SystemWindows 10 My Question or IssueI am trying to remove the spotify files manually from appdata to re install but it gives me a "File is already in use " error. I have made sure there...

Chiggy_Playz
Newbie
Plan Free/Premium Country Canada Device HP Elitebook 840 G1 Operating System Windows 10 My Question or Issue I am trying to remove the spotify files manually from appdata to ...
2019-04-17 8:15:52 PM
2019-04-18 8:30:19 AM
leviE
Composer
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Songs randomly pause

PlanPremiumCountryUSADeviceComputerOperating SystemWindows 10 Pro My Question or IssueWhile listening to music on spotify on my computer, all my songs randomly pause after around 6 seconds. This does not happen when I listen to it on my phone. I have...

ClearAir
Newbie
Plan Premium Country USA Device Computer Operating System Windows 10 Pro My Question or Issue While listening to music on spotify on my computer, all my songs randomly pause after ar...
2019-04-18 8:18:24 AM
2019-04-18 8:26:14 AM
leviE
Composer
379 Views
1 replies
0 likes

379 Views
1 replies
0 likes

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