Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
pastasås
Casual Listener
21643 Views
66 replies
23 likes

21643 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
darkyoda1138
Regular
57158 Views
247 replies
21 likes

57158 Views
247 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3619 Views
1 replies
6 likes

3619 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143327 Views
0 replies
26 likes
Mac
Windows

143327 Views
0 replies
26 likes

Recently added date is gone

PlanFreeCountrySweden DevicePC DesktopOperating SystemWindows My Question or Issue With the new Spotify update on PC recently added date is gone, when i added a song with earlier versions it said "added one day ago" so i could sort after that. attach...

zyrien
Regular
Plan Free Country Sweden Device PC Desktop Operating System Windows My Question or Issue With the new Spotify update on PC recently added date is gone, when i added a...
2019-02-21 6:14:35 PM
2019-02-25 2:22:02 PM
Sebasty
Spotify Star
1466 Views
11 replies
0 likes

1466 Views
11 replies
0 likes

Solved!! Can't play any song and every playlist is empty

PlanPremiumCountryGermanyDeviceComputerOperating SystemWindows My Question or IssueHello,As I said above, I can only play songs which are already on my computer. Also every playlist, not only made by me, is completely empty for me. I tried using Spot...

TopAkira
Casual Listener
Plan Premium Country Germany Device Computer Operating System Windows My Question or Issue Hello, As I said above, I can only play songs which are already on my computer. Also every...
2019-02-14 7:51:46 PM
2019-02-25 1:39:17 PM
Mantisentil
Community Legend
4427 Views
4 replies
0 likes

4427 Views
4 replies
0 likes

All saved songs are gone

PlanFreeCountry USADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue I was having an issue with followed friends' music history not showing up in the side-bar, so I was doing trouble-shooting things like uninstall/reinstall, and u...

nukeysenpai
Casual Listener
Plan Free Country USA Device Desktop Computer Operating System Windows 10 My Question or Issue I was having an issue with followed friends' music history not showing up i...
2019-02-25 8:45:36 AM
2019-02-25 10:56:00 AM
nukeysenpai
Casual Listener
350 Views
2 replies
0 likes
saved songs gone

350 Views
2 replies
0 likes

Solved!! No Form of Spotify is working on my pc

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueSpotify is not working on my pc at all I have uninstalled and re-installed twice already and it is currently uninstalled. However, the web player is not working either. I have no Ide...

l-srd0r_j6i7
Casual Listener
Plan Premium Country UK Operating System Windows 10 My Question or Issue Spotify is not working on my pc at all I have uninstalled and re-installed twice already ...
2019-02-25 3:13:36 AM
2019-02-25 3:52:05 AM
l-srd0r_j6i7
Casual Listener
870 Views
2 replies
0 likes

870 Views
2 replies
0 likes

Sorting in Search Results

PlanUnlimited.Country USADevice(PC Computer)Operating System Windows 10 My Question or Issue Why is the sort (by title/artist/album/time, etc.) within searches no longer working? Also, what about filtering results...? It worked yesterday - then a new...

artist666
Casual Listener
Plan Unlimited. Country USA Device (PC Computer) Operating System Windows 10 My Question or Issue Why is the sort (by title/artist/album/time, etc.) within search...
2019-02-24 11:42:11 PM
2019-02-25 3:33:25 AM
Maixxi
Regular
357 Views
1 replies
1 likes

357 Views
1 replies
1 likes

Solved!! My playlists on my phone is now more up to date that the one on my two pc's.

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue my playlist only has a couple of songs in it after i reinstalled spotify on my computer! Somehow i only have a couple of songs on my other computer as well even though i ...

Soddis
Casual Listener
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue my playlist only has a couple of songs in it after i reinstalled spotify on my computer! ...
2019-02-24 7:49:55 PM
2019-02-24 11:27:42 PM
RICARDO1231
Newbie
1356 Views
3 replies
0 likes
Playlists
Troubleshooting

1356 Views
3 replies
0 likes

[Windows] Universal App for Windows 10 (UWP)

Hello i have problem with my spotify Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It happens only on my PC app when im in my IOS App on Iphone 6 i...

dafbg2
Newbie
Hello i have problem with my spotify Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It hap...
2019-02-24 1:34:55 PM
2019-02-24 9:01:57 PM
A_Musicophile
Community Legend
1407 Views
1 replies
1 likes

1407 Views
1 replies
1 likes

spotify lag

PremiumCountry CanadaDeviceDesktopOperating Systemwindows 7 My Question or Issuei dont know why but my spotify is looping every random 3 seconds of any song Plan

kifou26
Casual Listener
Premium Country Canada Device Desktop Operating System windows 7 My Question or Issue i dont know why but my spotify is looping every random 3 seconds of any s...
2019-02-24 6:23:49 PM
2019-02-24 7:35:18 PM
OneByBoo
Roadie
751 Views
4 replies
0 likes

751 Views
4 replies
0 likes

Spotify song list on the PC fails to update when new favourite songs are added via the Spotify Web P

When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.

Kittypurr28
Newbie
When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.
2019-02-24 5:27:46 PM
2019-02-24 7:10:21 PM
user-removed
Not applicable
748 Views
3 replies
1 likes

748 Views
3 replies
1 likes

"Favorite Songs" disappeared

Hello, All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update.Is there a way to recover those features? Now I can only "add" songs but it's not as intuitive as before. PlanPr...

raphaelhuleux
Regular
Hello, All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update. Is there a way to recover those features? Now I ca...
2019-02-24 5:10:57 PM
2019-02-24 6:02:57 PM
raphaelhuleux
Regular
590 Views
7 replies
0 likes

590 Views
7 replies
0 likes

Spotify still uses bandwidth after Offline Mode is turned on

Plan Premium Country Norway Device Desktop Operating System Windows 10 My IssueMy internet is really bad, so while watching video tutorials with music in the background I didn't want Spotify to use up any bandwidth. So I switched on Offline Mode to o...

Svish
Music Fan
Plan Premium Country Norway Device Desktop Operating System Windows 10 My Issue My internet is really bad, so while watching video tutorials with music in...
2019-02-24 3:15:01 PM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Some songs do not work on PC but works on Phone

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemWindows 10 My Question or IssueI can not play some songs on my PC but works fine on my Phone (my friend have the same problem) Example On PC:I see the new Album an artist posted and I press play ...

KrisSs
Regular
Plan Premium Country Norway Device iPhone XS Operating System Windows 10 My Question or Issue I can not play some songs on my PC but works fine on my Phone (my friend have the same p...
2019-02-10 8:59:16 PM
2019-02-24 1:39:36 PM
KrisSs
Regular
3473 Views
20 replies
9 likes

3473 Views
20 replies
9 likes

Can no longer play music on Windows 10 :(

I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song to song too fast for them to begin playing (not ev...

jenn5175
Casual Listener
I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song...
2019-02-23 2:26:06 PM
2019-02-24 1:26:59 PM
Mantisentil
Community Legend
1045 Views
3 replies
0 likes

1045 Views
3 replies
0 likes

Spotify GUI stuttering

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Pro, version 1809NVIDIA Display driver version: 419.17Spotify client version: 1.1.0.237.g378f6f25 My Question or Issue The Spotify client window, when moved, stutters and moves in a blocky f...

spede
Casual Listener
Plan Premium Country Finland Device PC Operating System Windows 10 Pro, version 1809 NVIDIA Display driver version: 419.17 Spotify client version: 1.1.0.237.g378f6f25 My Questi...
2019-02-24 12:43:08 PM
347 Views
0 replies
1 likes

347 Views
0 replies
1 likes

spotify no me reproduce algunas canciones en windows (NaN)

tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece el simbolo "NaN" en la parte del tiempo de duracio...

PsychoBorder
Newbie
tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece...
2019-02-23 9:49:19 PM
2019-02-24 11:18:30 AM
Mantisentil
Community Legend
3658 Views
1 replies
1 likes

3658 Views
1 replies
1 likes

Lost all my song

Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine.I tried uninstallig spotify and reinstalling it and it didnt work....

D4rkAnge
Casual Listener
Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine. I tried unins...
2019-02-20 8:29:13 PM
2019-02-24 7:59:56 AM
Mantisentil
Community Legend
350 Views
3 replies
1 likes

350 Views
3 replies
1 likes

Can't play particular song.

Country DenmarkDeviceSpotify apps across all platforms. PC/Mobile etc. My Question or Issue I haven't been able to play "Vicetone - Walk Thru Fire" for the last couple of months. It displays the error message "Spotify can't play this right now. If yo...

C-Lind
Newbie
Country Denmark Device Spotify apps across all platforms. PC/Mobile etc. My Question or Issue I haven't been able to play "Vicetone - Walk Thru Fire" for the last cou...
2019-02-23 1:38:40 AM
2019-02-24 7:28:55 AM
OneByBoo
Roadie
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

Solved!! Desktop Spotify can't play any songs (mobile works)

Plan - Premium Country - US Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work)Operating Systems - (iOS 12.1.4, Windows 10,) My Issue - The desktop version of my Spotify randomly stopped working, I can't play any mus...

twitaker
Casual Listener
Plan - Premium Country - US Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work) Operating Systems - (iOS 12.1.4, Windows 10,) ...
2019-02-24 2:55:33 AM
2019-02-24 4:23:47 AM
twitaker
Casual Listener
2475 Views
2 replies
0 likes

2475 Views
2 replies
0 likes

No songs in playlist

Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would show up in any playlist I would open. I have tried ...

kpplejuice
Newbie
Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would ...
2019-02-24 2:57:35 AM
2019-02-24 3:48:42 AM
A_Musicophile
Community Legend
723 Views
1 replies
0 likes

723 Views
1 replies
0 likes

Solved!! Nothing loads or plays

PlanPremiumCountry United StatesDevicePCOperating System Windows 10My Question or Issue I have been having this issue for a while but its been getting really annoying, It started off a couple months ago when i first got premium anything added to my p...

nick23king9
Casual Listener
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I have been having this issue for a while but its been getting reall...
2019-02-23 11:28:57 PM
2019-02-23 12:03:12 AM
nick23king9
Casual Listener
880 Views
3 replies
0 likes

880 Views
3 replies
0 likes

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