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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80889 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774433 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17578 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2772 Views

0 replies

4 likes

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Solved!!Superuser Contribution My song list doesn't update

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...

Casual Listener

Plan Premium Country Italy Operating System Windows 10   My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...

Jacu

Newbie

7424 Views

6 replies

1 likes

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desktop app (windows) randomly logs out

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for a basic function i can't even use I tried clean re...

Newbie

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for...

FlOberon

Newbie

417 Views

1 replies

0 likes

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Spotify keeps pausing songs

PlanPremiumCountryUSADeviceIphone X, PS4 & Windows LaptopOperating SystemIOS 12.2 (up to date), Windows 10 My Question or IssueSpofity on my iphone, PS4 and laptop pauses songs after a few seconds of playing. I've tried making sure battery save mode ...

Casual Listener

Plan Premium Country USA Device Iphone X, PS4 & Windows Laptop Operating System IOS 12.2 (up to date), Windows 10   My Question or Issue Spofity on my iphone, PS4 and laptop pauses...

358 Views

0 replies

0 likes

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Can not play song in spotify desktop windows app

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

Regular

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

atelopus13

Regular

382 Views

2 replies

1 likes

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  • 1 likes

Spotify Wont Open

Windows 7Spotify App just stopped working about two weeks ago. The app won't even open.I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing worked.Spotify is not running in processes, its completely off.Rest...

Casual Listener

Windows 7 Spotify App just stopped working about two weeks ago. The app won't even open. I am able to use the Webplayer straight from Spotify.   I've read all the other posts and nothing wor...

348 Views

0 replies

1 likes

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Album icons are way too big on home screen

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or Issuesee attached. how can i reduce the icon size to show more on the screen

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue see attached. how can i reduce the icon size to show more on the screen  

Loxer

Community Legend

3421 Views

3 replies

0 likes

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Spotify playing song over and over. Can't pause/skip/stop.

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemWindows 10 My Question or Issue-----------------------Spotify has been playing a song (which I have never heard of, nor looked up in my entire life - not even in my own language) over and ov...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9 Operating System Windows 10   My Question or Issue ----------------------- Spotify has been playing a song (which I have never heard ...

593 Views

0 replies

0 likes

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Media keys no longer working

Operating SystemWindows 10 I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck forcing my youtube tabs to start/stop playing. If i close out...

Casual Listener

Operating System Windows 10   I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck...

321 Views

0 replies

0 likes

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Spotify CPU use is above 40% (Windows 10 - I7 - 16G RAM)

PlanPremiumCountryBrazilDeviceNotebookOperating SystemWindows 10My Question or IssueSpotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclipe.

Roadie

Plan Premium Country Brazil Device Notebook Operating System Windows 10 My Question or Issue Spotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclip...

Loxer

Community Legend

1051 Views

4 replies

0 likes

cpu usage
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Lost capability of finding friends to follow

PlanPremiumCountryPolandDevice(Dell Inspiron 15 7560 laptop computer)Operating System(Windows 10) My Question or IssueHi,I lost a capability of finding friends to follow. When I click "Find friends" button the window pops out with an error (see the s...

Newbie

  Plan Premium Country Poland Device (Dell Inspiron 15 7560 laptop computer) Operating System (Windows 10)   My Question or Issue Hi, I lost a capability of finding friends to f...

248 Views

0 replies

0 likes

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I can't see some of my friends' activity

PlanPremiumCountryCanadaDeviceMacBook Pro 2011, IMac 2011, HP ElitebookOperating SystemMojave and Windows professional My Question or IssueI have followed ther same list of friends on Spotify for more than a year. Suddently, about 2 weeks ago, I can'...

Casual Listener

Plan Premium Country Canada Device MacBook Pro 2011, IMac 2011, HP Elitebook Operating System Mojave and Windows professional   My Question or Issue I have followed ther same list of f...

246 Views

0 replies

0 likes

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Liking on radios?

I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station just plays music in relation rather than altering i...

Regular

I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station ...

Heroxoot

Regular

466 Views

1 replies

1 likes

  • 466 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song plays itself during album playback

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played.I have not selected it. The random teack wa...

Gig Goer

Plan Premium Country UK Device Laptop Operating System Windows 10   I have a track that keeps playing itself when a completely different album. Typically, it starts after the first trac...

dedsec69_attack

Casual Listener

1167 Views

7 replies

0 likes

Help
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Filtering songs/artist in playlist does not work anymore

PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemWindows 10 My Question or IssueWhen I filter an artist/band spotify doesn't play the filtered ones and continues to play my playlist. I have 1800+ songs in my playlist and sometimes I want to list...

Casual Listener

Plan Premium Country Turkey Device iPhone 7 Operating System Windows 10   My Question or Issue When I filter an artist/band spotify doesn't play the filtered ones and continues to play...

392 Views

0 replies

7 likes

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Podcast cuts out and is choppy

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueNormal song play is fine, when trying to play a music podcast, it throws a message saying can't play song and is all choppy. Not sure why a 'podcast' wouldn't work but a playli...

Casual Listener

  Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Normal song play is fine, when trying to play a music podcast, it throws a message sayi...

623 Views

0 replies

0 likes

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Superuser Contribution Songs not playing / Song timer not moving

PlanFreeCountryUSDeviceWindows PCOperating SystemWindows 10 My Question or IssueNo songs are playing. I've tried playlists, favorites, and searching. The album cover/band/title/song length will all load but the song will never start. It sits with the...

Newbie

Plan Free Country US Device Windows PC Operating System Windows 10   My Question or Issue No songs are playing. I've tried playlists, favorites, and searching. The album cover/band/tit...

DavideBufano

Casual Listener

1265 Views

4 replies

2 likes

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Playing random songs

PlanPremiumCountryBrasilDeviceIphone 4sOperating SystemWindows 10 My Question or Issues :Sometimes my spotify start playing random songs, it skips the song i'm listening and starts to play this songs i've never heard before. It says i'm listening in ...

Newbie

Plan Premium Country Brasil Device Iphone 4s Operating System Windows 10   My Question or Issues : Sometimes my spotify start playing random songs, it skips the song i'm listening and ...

4Bidden

Gig Goer

474 Views

1 replies

0 likes

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  • 1 replies
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Podcast does not pick up from where you leave on web player (browser version)

PlanPremiumCountryUnited KingdomDeviceLenovo DesktopOperating SystemWindows 10 My Question or IssueWhen you listen to podcasts, and then pause and leave, when you come back, it does not remember where you paused. Therefore have to constantly note the...

Casual Listener

Plan Premium Country United Kingdom Device Lenovo Desktop Operating System Windows 10   My Question or Issue When you listen to podcasts, and then pause and leave, when you come back, ...

215 Views

0 replies

0 likes

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Google Mini in Canada

So I have received an email from Spotify asking me to redeem my Google Mini. I click the link from the email saying "get yours now" and I go to a Spotify page that gives me the 404 page not found error. Anyone know what link or address I go to so I c...

Newbie

So I have received an email from Spotify asking me to redeem my Google Mini. I click the link from the email saying "get yours now" and I go to a Spotify page that gives me the 404 page not found err...

Billy-J

Spotify Star

695 Views

1 replies

0 likes

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Why does Spotify not want to work properly on Windows 10?

Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data". Then, if one tries to uninstall then the spotifywebhelper prevents it from doing so. Force closing that and then uninstalling for a reinst...

Newbie

Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data".  Then, if one tries to uninstall then the spotifywebhelper prevents it from doing ...

1171 Views

0 replies

0 likes

not working
Spotify failed to migrate some of your data
Uninstall
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