Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84062 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
797308 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
24330 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Plan FreeCountry USADevice Both Dell Laptop and phoneOperating System...Window 10My Question or Issue..has not played any songs since Wed,,, the only thing i see unusual is in the lower left hand corner box where it says "a brief message from our spo...
Plan Free Country USA Device Both Dell Laptop and phone Operating System...Window 10 My Question or Issue.. has not played any songs since Wed,,, th...
Spotify Star
329 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceDell laptop Operating SystemWindows 10 My Question or IssueSince recently filtering doesn't work anymore. When I filter a playlist, for example on a specific artist, it will still play all songs from that playli...
Plan Premium Country The Netherlands Device Dell laptop Operating System Windows 10 My Question or Issue Since recently filtering doesn't work anymore. When I filter a pl...
626 Views
0 replies
6 likes
PlanPremiumCountryNew ZealandDeviceHP Windows LaptopOperating SystemWindows 10 My Question or IssueAfter the recent update, I cannot play any songs on the desktop application. Everything on my phone is absolutely fine but nothing will play on desktop...
Plan Premium Country New Zealand Device HP Windows Laptop Operating System Windows 10 My Question or Issue After the recent update, I cannot play any songs on the desktop application...
303 Views
0 replies
1 likes
I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted vo...
I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite...
504 Views
0 replies
0 likes
Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could simply hit play and the software would keep playing until I wan...
Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could sim...
365 Views
0 replies
2 likes
PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...
Plan Premium Country Italy Operating System Windows 10 My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...
Newbie
7666 Views
6 replies
1 likes
The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for a basic function i can't even use I tried clean re...
The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for...
Newbie
426 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceIphone X, PS4 & Windows LaptopOperating SystemIOS 12.2 (up to date), Windows 10 My Question or IssueSpofity on my iphone, PS4 and laptop pauses songs after a few seconds of playing. I've tried making sure battery save mode ...
Plan Premium Country USA Device Iphone X, PS4 & Windows Laptop Operating System IOS 12.2 (up to date), Windows 10 My Question or Issue Spofity on my iphone, PS4 and laptop pauses...
362 Views
0 replies
0 likes
I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?
I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?
Regular
394 Views
2 replies
1 likes
Windows 7Spotify App just stopped working about two weeks ago. The app won't even open.I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing worked.Spotify is not running in processes, its completely off.Rest...
Windows 7 Spotify App just stopped working about two weeks ago. The app won't even open. I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing wor...
349 Views
0 replies
1 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or Issuesee attached. how can i reduce the icon size to show more on the screen
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue see attached. how can i reduce the icon size to show more on the screen
Community Legend
3446 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemWindows 10 My Question or Issue-----------------------Spotify has been playing a song (which I have never heard of, nor looked up in my entire life - not even in my own language) over and ov...
Plan Premium Country USA Device Samsung Galaxy S9 Operating System Windows 10 My Question or Issue ----------------------- Spotify has been playing a song (which I have never heard ...
602 Views
0 replies
0 likes
Operating SystemWindows 10 I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck forcing my youtube tabs to start/stop playing. If i close out...
Operating System Windows 10 I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck...
328 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceNotebookOperating SystemWindows 10My Question or IssueSpotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclipe.
Plan Premium Country Brazil Device Notebook Operating System Windows 10 My Question or Issue Spotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclip...
Community Legend
1091 Views
4 replies
0 likes
PlanPremiumCountryPolandDevice(Dell Inspiron 15 7560 laptop computer)Operating System(Windows 10) My Question or IssueHi,I lost a capability of finding friends to follow. When I click "Find friends" button the window pops out with an error (see the s...
Plan Premium Country Poland Device (Dell Inspiron 15 7560 laptop computer) Operating System (Windows 10) My Question or Issue Hi, I lost a capability of finding friends to f...
255 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceMacBook Pro 2011, IMac 2011, HP ElitebookOperating SystemMojave and Windows professional My Question or IssueI have followed ther same list of friends on Spotify for more than a year. Suddently, about 2 weeks ago, I can'...
Plan Premium Country Canada Device MacBook Pro 2011, IMac 2011, HP Elitebook Operating System Mojave and Windows professional My Question or Issue I have followed ther same list of f...
251 Views
0 replies
0 likes
I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station just plays music in relation rather than altering i...
I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station ...
Regular
474 Views
1 replies
1 likes
PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played.I have not selected it. The random teack wa...
Plan Premium Country UK Device Laptop Operating System Windows 10 I have a track that keeps playing itself when a completely different album. Typically, it starts after the first trac...
Casual Listener
1188 Views
7 replies
0 likes
PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemWindows 10 My Question or IssueWhen I filter an artist/band spotify doesn't play the filtered ones and continues to play my playlist. I have 1800+ songs in my playlist and sometimes I want to list...
Plan Premium Country Turkey Device iPhone 7 Operating System Windows 10 My Question or Issue When I filter an artist/band spotify doesn't play the filtered ones and continues to play...
395 Views
0 replies
7 likes
PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueNormal song play is fine, when trying to play a music podcast, it throws a message saying can't play song and is all choppy. Not sure why a 'podcast' wouldn't work but a playli...
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue Normal song play is fine, when trying to play a music podcast, it throws a message sayi...
636 Views
0 replies
1 likes
