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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83039 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787945 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21733 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2984 Views

0 replies

4 likes

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When I turn the volume down on Spotify PC, the volume occasionally sets itself to full blast. Why?

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted vo...

Newbie

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite...

495 Views

0 replies

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New update (evident on 27.4.2019) lost ability to play albums in row

Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could simply hit play and the software would keep playing until I wan...

Regular

Dear Spotify   I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could sim...

365 Views

0 replies

2 likes

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Solved!!Superuser Contribution My song list doesn't update

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...

Casual Listener

Plan Premium Country Italy Operating System Windows 10   My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...

Jacu

Newbie

7608 Views

6 replies

1 likes

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desktop app (windows) randomly logs out

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for a basic function i can't even use I tried clean re...

Newbie

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for...

FlOberon

Newbie

422 Views

1 replies

0 likes

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Spotify keeps pausing songs

PlanPremiumCountryUSADeviceIphone X, PS4 & Windows LaptopOperating SystemIOS 12.2 (up to date), Windows 10 My Question or IssueSpofity on my iphone, PS4 and laptop pauses songs after a few seconds of playing. I've tried making sure battery save mode ...

Casual Listener

Plan Premium Country USA Device Iphone X, PS4 & Windows Laptop Operating System IOS 12.2 (up to date), Windows 10   My Question or Issue Spofity on my iphone, PS4 and laptop pauses...

360 Views

0 replies

0 likes

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Can not play song in spotify desktop windows app

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

Regular

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

atelopus13

Regular

390 Views

2 replies

1 likes

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Spotify Wont Open

Windows 7Spotify App just stopped working about two weeks ago. The app won't even open.I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing worked.Spotify is not running in processes, its completely off.Rest...

Casual Listener

Windows 7 Spotify App just stopped working about two weeks ago. The app won't even open. I am able to use the Webplayer straight from Spotify.   I've read all the other posts and nothing wor...

349 Views

0 replies

1 likes

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Album icons are way too big on home screen

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or Issuesee attached. how can i reduce the icon size to show more on the screen

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue see attached. how can i reduce the icon size to show more on the screen  

Loxer

Community Legend

3435 Views

3 replies

0 likes

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Spotify playing song over and over. Can't pause/skip/stop.

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemWindows 10 My Question or Issue-----------------------Spotify has been playing a song (which I have never heard of, nor looked up in my entire life - not even in my own language) over and ov...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9 Operating System Windows 10   My Question or Issue ----------------------- Spotify has been playing a song (which I have never heard ...

601 Views

0 replies

0 likes

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Media keys no longer working

Operating SystemWindows 10 I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck forcing my youtube tabs to start/stop playing. If i close out...

Casual Listener

Operating System Windows 10   I have a keyboard with standard media keys. THey have alwasy worked pefrectly with my spotify until today. I updated my computor, and now my media keys are stuck...

324 Views

0 replies

0 likes

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Spotify CPU use is above 40% (Windows 10 - I7 - 16G RAM)

PlanPremiumCountryBrazilDeviceNotebookOperating SystemWindows 10My Question or IssueSpotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclipe.

Roadie

Plan Premium Country Brazil Device Notebook Operating System Windows 10 My Question or Issue Spotify is using a lot of CPU, much more than other "heavy Softwares" like Visual Studio or Eclip...

Loxer

Community Legend

1080 Views

4 replies

0 likes

cpu usage
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Lost capability of finding friends to follow

PlanPremiumCountryPolandDevice(Dell Inspiron 15 7560 laptop computer)Operating System(Windows 10) My Question or IssueHi,I lost a capability of finding friends to follow. When I click "Find friends" button the window pops out with an error (see the s...

Newbie

  Plan Premium Country Poland Device (Dell Inspiron 15 7560 laptop computer) Operating System (Windows 10)   My Question or Issue Hi, I lost a capability of finding friends to f...

255 Views

0 replies

0 likes

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I can't see some of my friends' activity

PlanPremiumCountryCanadaDeviceMacBook Pro 2011, IMac 2011, HP ElitebookOperating SystemMojave and Windows professional My Question or IssueI have followed ther same list of friends on Spotify for more than a year. Suddently, about 2 weeks ago, I can'...

Casual Listener

Plan Premium Country Canada Device MacBook Pro 2011, IMac 2011, HP Elitebook Operating System Mojave and Windows professional   My Question or Issue I have followed ther same list of f...

249 Views

0 replies

0 likes

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Liking on radios?

I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station just plays music in relation rather than altering i...

Regular

I recently noticed on the android app that thumbs turned into a heart and now "liking" does not alter my radio stations. This morning the whole thing is just missing on PC completely. Now my station ...

Heroxoot

Regular

470 Views

1 replies

1 likes

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Superuser Contribution Song plays itself during album playback

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played.I have not selected it. The random teack wa...

Gig Goer

Plan Premium Country UK Device Laptop Operating System Windows 10   I have a track that keeps playing itself when a completely different album. Typically, it starts after the first trac...

dedsec69_attack

Casual Listener

1182 Views

7 replies

0 likes

Help
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Filtering songs/artist in playlist does not work anymore

PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemWindows 10 My Question or IssueWhen I filter an artist/band spotify doesn't play the filtered ones and continues to play my playlist. I have 1800+ songs in my playlist and sometimes I want to list...

Casual Listener

Plan Premium Country Turkey Device iPhone 7 Operating System Windows 10   My Question or Issue When I filter an artist/band spotify doesn't play the filtered ones and continues to play...

395 Views

0 replies

7 likes

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Podcast cuts out and is choppy

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueNormal song play is fine, when trying to play a music podcast, it throws a message saying can't play song and is all choppy. Not sure why a 'podcast' wouldn't work but a playli...

Casual Listener

  Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Normal song play is fine, when trying to play a music podcast, it throws a message sayi...

635 Views

0 replies

1 likes

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Superuser Contribution Songs not playing / Song timer not moving

PlanFreeCountryUSDeviceWindows PCOperating SystemWindows 10 My Question or IssueNo songs are playing. I've tried playlists, favorites, and searching. The album cover/band/title/song length will all load but the song will never start. It sits with the...

Newbie

Plan Free Country US Device Windows PC Operating System Windows 10   My Question or Issue No songs are playing. I've tried playlists, favorites, and searching. The album cover/band/tit...

DavideBufano

Casual Listener

1286 Views

4 replies

2 likes

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Playing random songs

PlanPremiumCountryBrasilDeviceIphone 4sOperating SystemWindows 10 My Question or Issues :Sometimes my spotify start playing random songs, it skips the song i'm listening and starts to play this songs i've never heard before. It says i'm listening in ...

Newbie

Plan Premium Country Brasil Device Iphone 4s Operating System Windows 10   My Question or Issues : Sometimes my spotify start playing random songs, it skips the song i'm listening and ...

4Bidden

Gig Goer

479 Views

1 replies

0 likes

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  • 1 replies
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Podcast does not pick up from where you leave on web player (browser version)

PlanPremiumCountryUnited KingdomDeviceLenovo DesktopOperating SystemWindows 10 My Question or IssueWhen you listen to podcasts, and then pause and leave, when you come back, it does not remember where you paused. Therefore have to constantly note the...

Casual Listener

Plan Premium Country United Kingdom Device Lenovo Desktop Operating System Windows 10   My Question or Issue When you listen to podcasts, and then pause and leave, when you come back, ...

219 Views

0 replies

0 likes

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