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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84071 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797419 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24359 Views

25 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3089 Views

0 replies

4 likes

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Podcast cuts out and is choppy

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueNormal song play is fine, when trying to play a music podcast, it throws a message saying can't play song and is all choppy. Not sure why a 'podcast' wouldn't work but a playli...

Casual Listener

  Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Normal song play is fine, when trying to play a music podcast, it throws a message sayi...

636 Views

0 replies

1 likes

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Superuser Contribution Songs not playing / Song timer not moving

PlanFreeCountryUSDeviceWindows PCOperating SystemWindows 10 My Question or IssueNo songs are playing. I've tried playlists, favorites, and searching. The album cover/band/title/song length will all load but the song will never start. It sits with the...

Newbie

Plan Free Country US Device Windows PC Operating System Windows 10   My Question or Issue No songs are playing. I've tried playlists, favorites, and searching. The album cover/band/tit...

DavideBufano

Casual Listener

1291 Views

4 replies

2 likes

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Playing random songs

PlanPremiumCountryBrasilDeviceIphone 4sOperating SystemWindows 10 My Question or Issues :Sometimes my spotify start playing random songs, it skips the song i'm listening and starts to play this songs i've never heard before. It says i'm listening in ...

Newbie

Plan Premium Country Brasil Device Iphone 4s Operating System Windows 10   My Question or Issues : Sometimes my spotify start playing random songs, it skips the song i'm listening and ...

4Bidden

Gig Goer

480 Views

1 replies

0 likes

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Podcast does not pick up from where you leave on web player (browser version)

PlanPremiumCountryUnited KingdomDeviceLenovo DesktopOperating SystemWindows 10 My Question or IssueWhen you listen to podcasts, and then pause and leave, when you come back, it does not remember where you paused. Therefore have to constantly note the...

Casual Listener

Plan Premium Country United Kingdom Device Lenovo Desktop Operating System Windows 10   My Question or Issue When you listen to podcasts, and then pause and leave, when you come back, ...

219 Views

0 replies

0 likes

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Google Mini in Canada

So I have received an email from Spotify asking me to redeem my Google Mini. I click the link from the email saying "get yours now" and I go to a Spotify page that gives me the 404 page not found error. Anyone know what link or address I go to so I c...

Newbie

So I have received an email from Spotify asking me to redeem my Google Mini. I click the link from the email saying "get yours now" and I go to a Spotify page that gives me the 404 page not found err...

Billy-J

Spotify Star

707 Views

1 replies

0 likes

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Why does Spotify not want to work properly on Windows 10?

Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data". Then, if one tries to uninstall then the spotifywebhelper prevents it from doing so. Force closing that and then uninstalling for a reinst...

Newbie

Firstly, every time the program runs it gives me a warning popup "Spotify failed to migrate some of your data".  Then, if one tries to uninstall then the spotifywebhelper prevents it from doing ...

1178 Views

0 replies

0 likes

not working
Spotify failed to migrate some of your data
Uninstall
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Soptify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUSADevicewindows pcOperating SystemWindows 10 - 64bit My Question or Issueso i have uninstalled and reinstalled the app , i have tuirned off hardware acceleration, also deleted local-files.bnk and none of it worked but it playes jus...

Newbie

Plan Premium Country USA Device windows pc Operating System Windows 10 - 64bit   My Question or Issue so i have uninstalled and reinstalled the app , i have tuirned off hardware accele...

515 Views

0 replies

2 likes

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My playlists aren't sorting properly.

I will tell one of my playlists to sort by artist and the playlist isn't sorting alphabetically. For example, when I'm scrolling through the M section of the playlist a bunch of artist A through Z will show up. How do I fix this? CountryUnited States...

Casual Listener

I will tell one of my playlists to sort by artist and the playlist isn't sorting alphabetically. For example, when I'm scrolling through the M section of the playlist a bunch of artist A through Z wi...

302 Views

0 replies

0 likes

Help
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Desktop App won't start and can't uninstall

Hi my desktop app won't start, when I click it the processing circle shows up for about 3 second and disappeared and nothing happened. When I click uninstall from the control panel the same thing happened and nothing relate to uninstall shows up. I a...

Newbie

Hi    my desktop app won't start, when I click it the processing circle shows up for about 3 second and disappeared and nothing happened.    When I click uninstall from the co...

243 Views

0 replies

1 likes

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  • 1 likes

Superuser Contribution Cant play song

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10 My Question or IssueSo lately my Spotify isn't working properly, any song I try to play wont play and a blue message will pop up and say "Cant play the current song".I've tried everything, Cr...

Newbie

Plan Premium Country Israel Device PC Operating System Windows 10   My Question or Issue So lately my Spotify isn't working properly, any song I try to play wont play and a blue messag...

234 Views

0 replies

0 likes

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The songs works 6 seconds. then stops

after a few seconds any song stopPlanFreeCountryCatalunyaDevicepcOperating Systemw7 My Question or Issue

Casual Listener

after a few seconds any song stop Plan Free Country Catalunya Device pc Operating System w7   My Question or Issue  

gbo_

Newbie

785 Views

2 replies

0 likes

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What Happened to Local files?

PlanPremiumCountryGermanyDevicePCOperating SystemWindows My Question or IssueWhat Happened to the local files option?

Newbie

Plan Premium Country Germany Device PC Operating System Windows    My Question or Issue What Happened to the local files option?   

615 Views

0 replies

0 likes

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Keyboard FN keys working on Chrome instead of spotify?

Windows 10, Now whenever I have chrome open my keyboard shortcuts default to youtube videos instead of my spotify tracks is there any way to fix this. Also it just defaults to anything in chrome where this was never an issue before

Casual Listener

Windows 10,    Now whenever I have chrome open my keyboard shortcuts default to youtube videos instead of my spotify tracks is there any way to fix this. Also it just defaults to anything...

Vgoud

Newbie

3005 Views

2 replies

0 likes

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Playlist suddenly switched how they alphabatize. Spotify now uses "The" to alphabatize.

PlanPremiumCountryUSA DeviceDell PCOperating SystemWindows 8Spotify ver.1.1.4.197.g92d52c4f A couple days ago (4/23/19) Spotify began alphabatizing using "The". Was this switch intentional? It is not a proper method of alphabatizing.The delete and re...

Regular

  Plan Premium Country USA   Device Dell PC Operating System Windows 8 Spotify ver. 1.1.4.197.g92d52c4f   A couple days ago (4/23/19) Spotify began alphabatizing using "Th...

336 Views

0 replies

0 likes

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Spotify stops plaing after seconds

Spoiler (Highlight to read)Hello,Spotify stops Playing Songs after 3-6s or wont play a song at all. It occurs with all songs (Playlists, Search, my songs,....)I have this issue since 2 months and have tried everything. (Reinstall Spotify, Reinstall W...

Newbie

Hello, Spotify stops Playing Songs after 3-6s or wont play a song at all. It occurs with all songs (Playlists, Search, my songs,....) I have this issue since 2 months and have tried everything. (Re...

295 Views

0 replies

0 likes

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Friend Feed Not Updating, AGAIN!

PlanPremiumUSA DeviceLaptopOperating SystemWindows 10 My Question or IssueThe friends feed stopped updating again about 1:30 am ET. I have uninstalled and reinstalled. I have checked the hosts file. My friend is sharing their activity feed and they h...

Casual Listener

Plan Premium USA   Device Laptop Operating System Windows 10   My Question or Issue The friends feed stopped updating again about 1:30 am ET. I have uninstalled and reinstalled. I...

387 Views

0 replies

0 likes

  • 387 Views
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Spotify Desktop Client disconnected from the rest of the clients

PlanPremiumCountryBulgariaDevicePCOperating SystemWindows 10My Question or IssueThe windows desktop client on one of the devices I am using often disconnects from the rest of the players - when it does that, I can not see that it is playing from the ...

Casual Listener

Plan Premium Country Bulgaria Device PC Operating System Windows 10 My Question or Issue The windows desktop client on one of the devices I am using often disconnects from the rest of the pl...

543 Views

0 replies

3 likes

  • 543 Views
  • 0 replies
  • 3 likes

Spotify APP doesn't start anymore

PlanPremiumCountryFrance DeviceHP EliteBook 840 G3Operating SystemWindows 7 Pro. My Question or IssueFor a weeks, Spotify APP doesn't open anymore. I tried to desinstall it, but I can't do it trhought the classic control Pannel (when clickin on Desin...

Casual Listener

  Plan Premium Country France    Device HP EliteBook 840 G3 Operating System Windows 7 Pro.    My Question or Issue For a weeks, Spotify APP doesn't open anymore....

Raphael0660

Casual Listener

643 Views

2 replies

1 likes

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  • 2 replies
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Sound problems

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

344 Views

0 replies

0 likes

  • 344 Views
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