Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80997 Views

40 replies

68 likes

  • 80997 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775322 Views

503 replies

64 likes

  • 775322 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17846 Views

17 replies

5 likes

  • 17846 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

Soptify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUSADevicewindows pcOperating SystemWindows 10 - 64bit My Question or Issueso i have uninstalled and reinstalled the app , i have tuirned off hardware acceleration, also deleted local-files.bnk and none of it worked but it playes jus...

Newbie

Plan Premium Country USA Device windows pc Operating System Windows 10 - 64bit   My Question or Issue so i have uninstalled and reinstalled the app , i have tuirned off hardware accele...

509 Views

0 replies

2 likes

  • 509 Views
  • 0 replies
  • 2 likes

My playlists aren't sorting properly.

I will tell one of my playlists to sort by artist and the playlist isn't sorting alphabetically. For example, when I'm scrolling through the M section of the playlist a bunch of artist A through Z will show up. How do I fix this? CountryUnited States...

Casual Listener

I will tell one of my playlists to sort by artist and the playlist isn't sorting alphabetically. For example, when I'm scrolling through the M section of the playlist a bunch of artist A through Z wi...

299 Views

0 replies

0 likes

Help
  • 299 Views
  • 0 replies
  • 0 likes

Desktop App won't start and can't uninstall

Hi my desktop app won't start, when I click it the processing circle shows up for about 3 second and disappeared and nothing happened. When I click uninstall from the control panel the same thing happened and nothing relate to uninstall shows up. I a...

Newbie

Hi    my desktop app won't start, when I click it the processing circle shows up for about 3 second and disappeared and nothing happened.    When I click uninstall from the co...

242 Views

0 replies

1 likes

  • 242 Views
  • 0 replies
  • 1 likes

Superuser Contribution Cant play song

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10 My Question or IssueSo lately my Spotify isn't working properly, any song I try to play wont play and a blue message will pop up and say "Cant play the current song".I've tried everything, Cr...

Newbie

Plan Premium Country Israel Device PC Operating System Windows 10   My Question or Issue So lately my Spotify isn't working properly, any song I try to play wont play and a blue messag...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

The songs works 6 seconds. then stops

after a few seconds any song stopPlanFreeCountryCatalunyaDevicepcOperating Systemw7 My Question or Issue

Casual Listener

after a few seconds any song stop Plan Free Country Catalunya Device pc Operating System w7   My Question or Issue  

gbo_

Newbie

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

What Happened to Local files?

PlanPremiumCountryGermanyDevicePCOperating SystemWindows My Question or IssueWhat Happened to the local files option?

Newbie

Plan Premium Country Germany Device PC Operating System Windows    My Question or Issue What Happened to the local files option?   

608 Views

0 replies

0 likes

  • 608 Views
  • 0 replies
  • 0 likes

Keyboard FN keys working on Chrome instead of spotify?

Windows 10, Now whenever I have chrome open my keyboard shortcuts default to youtube videos instead of my spotify tracks is there any way to fix this. Also it just defaults to anything in chrome where this was never an issue before

Casual Listener

Windows 10,    Now whenever I have chrome open my keyboard shortcuts default to youtube videos instead of my spotify tracks is there any way to fix this. Also it just defaults to anything...

Vgoud

Newbie

2990 Views

2 replies

0 likes

  • 2990 Views
  • 2 replies
  • 0 likes

Playlist suddenly switched how they alphabatize. Spotify now uses "The" to alphabatize.

PlanPremiumCountryUSA DeviceDell PCOperating SystemWindows 8Spotify ver.1.1.4.197.g92d52c4f A couple days ago (4/23/19) Spotify began alphabatizing using "The". Was this switch intentional? It is not a proper method of alphabatizing.The delete and re...

Regular

  Plan Premium Country USA   Device Dell PC Operating System Windows 8 Spotify ver. 1.1.4.197.g92d52c4f   A couple days ago (4/23/19) Spotify began alphabatizing using "Th...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Spotify stops plaing after seconds

Spoiler (Highlight to read)Hello,Spotify stops Playing Songs after 3-6s or wont play a song at all. It occurs with all songs (Playlists, Search, my songs,....)I have this issue since 2 months and have tried everything. (Reinstall Spotify, Reinstall W...

Newbie

Hello, Spotify stops Playing Songs after 3-6s or wont play a song at all. It occurs with all songs (Playlists, Search, my songs,....) I have this issue since 2 months and have tried everything. (Re...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Friend Feed Not Updating, AGAIN!

PlanPremiumUSA DeviceLaptopOperating SystemWindows 10 My Question or IssueThe friends feed stopped updating again about 1:30 am ET. I have uninstalled and reinstalled. I have checked the hosts file. My friend is sharing their activity feed and they h...

Casual Listener

Plan Premium USA   Device Laptop Operating System Windows 10   My Question or Issue The friends feed stopped updating again about 1:30 am ET. I have uninstalled and reinstalled. I...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Spotify Desktop Client disconnected from the rest of the clients

PlanPremiumCountryBulgariaDevicePCOperating SystemWindows 10My Question or IssueThe windows desktop client on one of the devices I am using often disconnects from the rest of the players - when it does that, I can not see that it is playing from the ...

Casual Listener

Plan Premium Country Bulgaria Device PC Operating System Windows 10 My Question or Issue The windows desktop client on one of the devices I am using often disconnects from the rest of the pl...

538 Views

0 replies

3 likes

  • 538 Views
  • 0 replies
  • 3 likes

Spotify APP doesn't start anymore

PlanPremiumCountryFrance DeviceHP EliteBook 840 G3Operating SystemWindows 7 Pro. My Question or IssueFor a weeks, Spotify APP doesn't open anymore. I tried to desinstall it, but I can't do it trhought the classic control Pannel (when clickin on Desin...

Casual Listener

  Plan Premium Country France    Device HP EliteBook 840 G3 Operating System Windows 7 Pro.    My Question or Issue For a weeks, Spotify APP doesn't open anymore....

Raphael0660

Casual Listener

639 Views

2 replies

1 likes

  • 639 Views
  • 2 replies
  • 1 likes

Sound problems

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

bloquer les mise a jour

Bonjour,y a t'il un moyen de bloquer les mise a jour automatique sur windows 7 ? pour rester sur une version plus ancienne. Merci

Casual Listener

Bonjour, y a t'il un moyen de bloquer les mise a jour automatique sur windows 7 ? pour rester sur une version plus ancienne.   Merci

2430 Views

0 replies

1 likes

  • 2430 Views
  • 0 replies
  • 1 likes

How do I transfer local data to a new folder

Operating SystemWindows 10 My Question or Issue I reinstalled Spotify, which deleted 7GB of local data gained from streaming. I backed up this data, and everytime I try and copy it back into the empty Data folder in Appdata/Local/Spotify, it gets wip...

Newbie

Operating System Windows 10   My Question or Issue   I reinstalled Spotify, which deleted 7GB of local data gained from streaming. I backed up this data, and everytime I try and copy i...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Superuser Contribution No song playing

This is what I see when trying to play some songs, no error message, no song, no album cover, no music....(Windows 10)

Newbie

This is what I see when trying to play some songs, no error message, no song, no album cover, no music.... (Windows 10)  

457 Views

0 replies

1 likes

  • 457 Views
  • 0 replies
  • 1 likes

cant play the current song

PlanFreeCountryusaDevicedell laptopOperating System windows 10 My Question or Issueevery time I try to play a song via the app on my computer or the web player it plays for a couple of seconds then stops and says "can't play the current song"so far t...

Casual Listener

Plan Free Country usa Device dell laptop Operating System   windows 10   My Question or Issue every time I try to play a song via the app on my computer or the web player it play...

kelseynh99

Casual Listener

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes

Spotify Won't work/uninstall

PlanPremiumCountryUSDevicePCOperating SystemWindows 7My Question or Issue For the past two weeks, Spotify won't open on my desktop. When I try to uninstall it, it won't uninstall. When I hover over the shortcut, it it gives me the option to quit spot...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 7 My Question or Issue   For the past two weeks, Spotify won't open on my desktop. When I try to uninstall it, it won't unins...

serafemur

Casual Listener

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Freezes when I log in.

So I just logged in minutes ago and as time went, it started to freeze and i had to force shut down my laptop and i hate it. it's happened several times in the past so i tried reinstalling it but it didn't freeze anymore until recently.PlanPremiumCou...

Visitor

So I just logged in minutes ago and as time went, it started to freeze and i had to force shut down my laptop and i hate it. it's happened several times in the past so i tried reinstalling it but it ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes