Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39218 Views
75 replies
26 likes

39218 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
67296 Views
265 replies
21 likes

67296 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4702 Views
1 replies
6 likes

4702 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144686 Views
0 replies
26 likes
Mac
Windows

144686 Views
0 replies
26 likes

Quality reduction for playlist covers

Every time I upload a cover image for my playlist then save, the quality of the cover reduces. Does anybody else have this issue? I'm certain that there's nothing wrong with the images I'm uploading, this is a Spotify issue. To make sure, I used the ...

march25th
Casual Listener
Every time I upload a cover image for my playlist then save, the quality of the cover reduces. Does anybody else have this issue? I'm certain that there's nothing wrong with the images I'm u...
2019-03-04 8:18:26 AM
2019-03-09 10:33:11 AM
march25th
Casual Listener
2029 Views
2 replies
2 likes

2029 Views
2 replies
2 likes

tag:new no longer working a valid search query

PlanFreeCountry AustraliaDevicePCOperating SystemWindows 10 My Question or IssueI am no longer able to use the query of "tag:new" to get all of the new releases. When I search tag:new now, it comes up with only a list of about 120 releases. The funct...

Krousk
Regular
Plan Free Country Australia Device PC Operating System Windows 10 My Question or Issue I am no longer able to use the query of "tag:new" to get all of the new releases. ...
2019-03-09 5:02:19 AM
2019-03-09 9:33:01 AM
OneByBoo
Roadie
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

Solved!! Help needed!

My Question or IssueHiI'm not able to find my 'local files' folder on my windows PC at all...seems to have disappeared. How do I get it back??I wanted to transfer my own music from YouTube to spotify using the local files folder but I couldn't spot i...

PST1
Casual Listener
My Question or Issue Hi I'm not able to find my 'local files' folder on my windows PC at all...seems to have disappeared. How do I get it back??I wanted to transfer my own music fro...
2019-03-08 7:14:57 AM
2019-03-09 6:54:18 AM
Mura2108
Visitor
929 Views
4 replies
0 likes
p

929 Views
4 replies
0 likes

Spotify Doesn't Work

PlanFree/PremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 (formerly known as Windows 7) My Question or IssueSpotify will not work on my computer at all. About a month ago (or you can pretend it was yesterday, the timeframe doesn't ma...

MartinLorentzon
Newbie
Plan Free/Premium Country United States Device Laptop Operating System Windows 10 (formerly known as Windows 7) My Question or Issue Spotify will not work on my computer at all. Abou...
2019-03-09 1:40:14 AM
2019-03-09 2:09:17 AM
Brunelicia
Community Legend
376 Views
1 replies
1 likes

376 Views
1 replies
1 likes

Solved!! Playlist empty

PlanFreeCountryBelgium DeviceLaptopOperating SystemWindows 10 My Question or Issue sometimes if I want to add a song to my playlist the song does not add, I have to re-install my spotify and now when i started my spotify my playlist was empty only 2 ...

SweetWeapon2
Newbie
Plan Free Country Belgium Device Laptop Operating System Windows 10 My Question or Issue sometimes if I want to add a song to my playlist the song does not add, I have ...
2019-02-16 4:31:02 PM
2019-03-08 10:31:05 PM
Bittencourt
Spotify Star
12323 Views
14 replies
4 likes

12323 Views
14 replies
4 likes

No puedo reproducir canciones en mi computador

PlanFreeCountry MX DeviceSamsung S5 - Laptop HPOperating SystemAndroid - Windows 10 My Question or IssueLo que pasa mi cuenta en mi celular está en perfecto estado, escucho las canciones que me plazca y las agrego a las playlist que quiero, hasta bus...

Kleatar
Newbie
Plan Free Country MX Device Samsung S5 - Laptop HP Operating System Android - Windows 10 My Question or Issue Lo que pasa mi cuenta en mi celular está en perfe...
2019-03-03 1:52:08 AM
2019-03-08 6:21:24 PM
Brunelicia
Community Legend
1076 Views
1 replies
0 likes

1076 Views
1 replies
0 likes

ayuda no reproduce las canciones

entre a mi playlist y no aparecia ninguna de mis canciones, fui a buscar una cancion y aparecia pero en el momento que la voy a escuchar queda como si no lo ubiese puesto, en el celular si que anda y estan las canciones, pero en la pc no, ya llevo va...

atilio78
Newbie
entre a mi playlist y no aparecia ninguna de mis canciones, fui a buscar una cancion y aparecia pero en el momento que la voy a escuchar queda como si no lo ubiese puesto, en el celular si que anda y...
2019-03-06 6:13:38 AM
2019-03-08 6:20:27 PM
Brunelicia
Community Legend
1234 Views
1 replies
0 likes

1234 Views
1 replies
0 likes

Solved!! Repeat one song button is gone!!!!!!

For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now it is taken away from me and I am not okay with thi...

nycarey2017
Newbie
For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now ...
2018-02-22 7:42:16 AM
2019-03-08 6:05:40 PM
y1m1od-f_hlh
Casual Listener
148321 Views
62 replies
40 likes

148321 Views
62 replies
40 likes

Spotify Windows 10 problem

Hi, I installed Spotify on my new pc with Windows 10. Everything was fine but once I log in I can't select any song because it won't play. No matter how many times I reinstall it, the problem still there. I tried to log in with another account and th...

masterpedro88
Visitor
Hi, I installed Spotify on my new pc with Windows 10. Everything was fine but once I log in I can't select any song because it won't play. No matter how many times I reinstall it, the problem still t...
2019-03-08 5:56:20 PM
2019-03-08 5:59:04 PM
Mantisentil
Community Legend
683 Views
1 replies
0 likes

683 Views
1 replies
0 likes

I can't play anything any music

PlanFreeCountryTaiwanDevicePCOperating SystemWindows 10My Question or IssueI tried reinstall spotify and reboot my computer 3 times and it won't worksThere are nothing in my Favorite Songs and whatever I click it shows nothingBut APP on my phone stil...

RDpu
Visitor
Plan Free Country Taiwan Device PC Operating System Windows 10 My Question or Issue I tried reinstall spotify and reboot my computer 3 times and it won't works There...
2019-03-08 5:43:07 PM
2019-03-08 5:57:32 PM
Mantisentil
Community Legend
311 Views
1 replies
1 likes

311 Views
1 replies
1 likes

Discover Tab Hasn't Updated Over A Month!

PlanPremiumCountry USA Operating SystemWindows 10 & Android My Question or Issue One of my favorite features of Spotify, the Discover tab, has not updated it's recommendations in over a month, perhaps longer. I see the new releases change every week ...

zealotlee
Casual Listener
Plan Premium Country USA Operating System Windows 10 & Android My Question or Issue One of my favorite features of Spotify, the Discover tab, has not updated it...
2019-03-06 12:26:24 AM
2019-03-08 5:41:37 PM
zealotlee
Casual Listener
343 Views
2 replies
2 likes

343 Views
2 replies
2 likes

Error 18

Everytime Spotify updates itself and attempts to reinstall the update I get error 18. This has happened 10 times. I've had to completely reinstall and install it again 10 times. I don't want to deal with this anymore. I've seen posts on here about er...

SH0DAN
Newbie
Everytime Spotify updates itself and attempts to reinstall the update I get error 18. This has happened 10 times. I've had to completely reinstall and install it again 10 times. I don't want to deal ...
2019-03-07 7:57:00 AM
2019-03-08 4:47:35 PM
OneByBoo
Roadie
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

Harmon Kardon speaker no longer plays the correct song after upgrading to premium

PlanPremiumCountryUS DeviceHarmon Kardon speakerOperating System My Question or IssueI have a Harmon kardon speaker I play spotify with via voice commands. It has always worked perfectly until today after I upgraded to premium. Now it will not play a...

forcedaccount11
Newbie
Plan Premium Country US Device Harmon Kardon speaker Operating System My Question or Issue I have a Harmon kardon speaker I play spotify with via voice commands. It has always...
2019-03-08 8:53:58 AM
2019-03-08 4:11:55 PM
OneByBoo
Roadie
1317 Views
1 replies
0 likes

1317 Views
1 replies
0 likes

Delete entire library

When i started using spotify, i didnt realize i had as many songs as i did. I planned on moing my apple music library over, but while apple allows 100,000 songs...spotify only allows 10,000. Because of this, i cant like songs anymore because i added ...

MrFleharty
Casual Listener
When i started using spotify, i didnt realize i had as many songs as i did. I planned on moing my apple music library over, but while apple allows 100,000 songs...spotify only allows 10,000. Because ...
2019-03-08 2:59:05 PM
2019-03-08 3:56:33 PM
MrFleharty
Casual Listener
4854 Views
4 replies
0 likes

4854 Views
4 replies
0 likes

Solved!! All songs gone from Spotify. I mean ALL of them.

Country USADevice Alienware 17 R3Operating SystemWindows 10 So basically there is no songs whatsoever on my app.I have tried uninstalling/reinstalling, restarting my device, powering it all the way off and all the way back on, and this has been going...

NickTraiiin
Casual Listener
Country USA Device Alienware 17 R3 Operating System Windows 10 So basically there is no songs whatsoever on my app. I have tried uninstalling/reinstalling, restarting my de...
2019-03-06 3:49:57 AM
2019-03-08 12:10:31 PM
Bittencourt
Spotify Star
3225 Views
7 replies
0 likes

3225 Views
7 replies
0 likes

I cant play any song on spotify ,not even on spotify browser

PlanFreeCountry RomaniaDevicePcOperating SystemWindows 10 My Question or Issue I cant play any somg on spotify , when I try to play it , it dousent work ,my favorite song is not there , but on my phone I can see it and play it , but on pc I cant ,I c...

Edy03
Newbie
Plan Free Country Romania Device Pc Operating System Windows 10 My Question or Issue I cant play any somg on spotify , when I try to play it , it dousent work ,my favorit...
2019-02-16 12:05:42 PM
2019-03-08 12:05:04 PM
cedricj4
Visitor
1615 Views
8 replies
1 likes

1615 Views
8 replies
1 likes

All of my saved albums now have every song in them saved rather than just the ones I picked .

PlanPremiumOperating SystemWindows 10My Question or IssueWith the recent update every single one of my albums now have the entire album saved. But when I click view full album it only shows the songs that I saved. Did this happen with anyone else?

aransnara
Regular
Plan Premium Operating System Windows 10 My Question or Issue With the recent update every single one of my albums now have the entire album saved. But when I click view full album it only shows...
2019-03-07 11:33:33 PM
2019-03-08 10:58:28 AM
Mantisentil
Community Legend
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Friend Feed Still Not Working

PlanPreimiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue I am still having issues with not being able to see my friend's activity even though people are saying it is fixed. I have tried reinstalling the app but it is still n...

Vince758
Regular
Plan Preimium Country USA Device Laptop Operating System Windows 10 My Question or Issue I am still having issues with not being able to see my friend's activity even tho...
2019-03-05 1:15:00 PM
2019-03-08 10:32:22 AM
Mantisentil
Community Legend
379 Views
2 replies
2 likes

379 Views
2 replies
2 likes

Ideas to make collaborations on Spotify better for everyone!

PlanFree... rn ;-;Country DeviceIphone 6Operating SystemiOS (always updating) My Idea! There are major issues with the collab playlists!This is a NEEDED update, Playlists will be destroyed by others doing this. This also opens a window for trolls to ...

tumblinpanda
Casual Listener
...rivacy * Allow to make your collab playlist either Public for everyone OR Friends only OR Private, so that you have to invite the people you want to either see/add to the playlist. T...
2019-03-07 12:35:47 AM
2019-03-08 10:10:53 AM
OneByBoo
Roadie
530 Views
1 replies
0 likes

530 Views
1 replies
0 likes

Unable to remove "grayed out" local files in "Songs"

Operating SystemWin10 My Question or Issue:With the recent update allowing you to add your own local files alongside content that is hosted by spotify's servers, I've been adding local files to my "Songs" library. If I want to change the title of the...

quantapixel
Casual Listener
Operating System Win10 My Question or Issue: With the recent update allowing you to add your own local files alongside content that is hosted by spotify's servers, I've been adding...
2019-03-08 1:06:54 AM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

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