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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2416 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155132 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148965 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

  • 11490 Views
  • 1 replies
  • 6 likes

Superuser Contribution Playlist and favourite songs all gone, but still show up on phone

PlanFreeCountry AustraliaDeviceDesktopOperating SystemWindows 7 My Question or Issue Lately when trying to open spotify it's been wigging out and trying to open half off my monitor which is making it instantly go into a non responsive state and never...

Regular

Plan Free Country  Australia Device Desktop Operating System Windows 7   My Question or Issue  Lately when trying to open spotify it's been wigging out and trying to open hal...

Mario

Spotify Legend

724 Views

4 replies

1 likes

  • 724 Views
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[Desktop] Shuffle in playlists can't be deactivated

How is it, that even though I have Spotify premium, I can't listen to a specific song through clicking on it in the desktop app (Windows 10)? When I double click on a song, another one starts. When I just hit play to start the playlist from top to bo...

Newbie

How is it, that even though I have Spotify premium, I can't listen to a specific song through clicking on it in the desktop app (Windows 10)? When I double click on a song, another one starts. When I...

AcousticGrover

Gig Goer

445 Views

1 replies

0 likes

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Spotify is skipping through all of my songs

PlanStudent PremiumOperating SystemWindows 10 My Question or Issue My spotify is skipping though all of my songs on the playlist when I try to play a specific song or playlist. I will click on a song and it thinks about it for a few seconds then skip...

Newbie

Plan Student Premium Operating System Windows 10  My Question or Issue  My spotify is skipping though all of my songs on the playlist when I try to play a specific song or playlist. I ...

AcousticGrover

Gig Goer

3840 Views

1 replies

1 likes

  • 3840 Views
  • 1 replies
  • 1 likes

Solved!! Spotify Desktop Overlay

PlanPremiumCountry USADeviceComputerOperating SystemWindows 10 My Question or IssueI recently installed a new SSD and installed windows 10 on it, and when I installed spotify, the desktop overlay disappeared, and I have no option to turn it back on. ...

Casual Listener

Plan Premium Country  USA Device Computer Operating System Windows 10   My Question or Issue I recently installed a new SSD and installed windows 10 on it, and when I installed sp...

timmappa

Casual Listener

2817 Views

2 replies

0 likes

Desktop overlay
Windows 10
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When I save music on my phone, it is not there when I use my PC.

PlanPremiumCountryGermanyDeviceDesktop PC with Windows 10 and Samsung S8 My Question or Issue When I save songs on my phone, I can later access them again under my saved songs, however the songs are not saved on my PC. When I save a song on my PC, it...

Casual Listener

Plan Premium Country Germany Device Desktop PC with Windows 10 and Samsung S8     My Question or Issue     When I save songs on my phone, I can later access them ...

muyuu

Casual Listener

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

Solved!! Spotify not working on my desktop and web player

PlanPremiumCountrySingaporeDeviceComputerOperating SystemWindows 10 Home My Issue Hi, I have no idea why I can use spotify on my desktop, even web player isn't accessible for me. I've reinstalled spotify and restarted my computer multiple times. I've...

Casual Listener

Plan Premium Country Singapore Device Computer Operating System Windows 10 Home   My Issue  Hi, I have no idea why I can use spotify on my desktop, even web player isn't accessibl...

BANGXY

Casual Listener

1743 Views

2 replies

2 likes

  • 1743 Views
  • 2 replies
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Solved!! Spotify Music Disappeared + Doesnt play any music

PlanFreeCountry USADeviceDesktop Operating System(Windows 10) My Question or IssueMy music doesnt appear on spotify after I have reinstalled the program several times. I even tried playing other music and what not but none of them play. The music on ...

Casual Listener

Plan Free Country  USA Device Desktop  Operating System (Windows 10)   My Question or Issue My music doesnt appear on spotify after I have reinstalled the program several tim...

Loxer

Community Legend

551 Views

1 replies

1 likes

  • 551 Views
  • 1 replies
  • 1 likes

How do I split sessions between desktop and mobile?

PlanPremium CountryNorway Device(Motorola Moto G6 Plus) Operating System(Android Oreo, Windows 10) My Question or Issue Hi! My question is how do I split sessions between my PC and my phone so that I can listen to one thing on desktop and another thi...

Roadie

Plan Premium   Country Norway   Device (Motorola Moto G6 Plus)   Operating System (Android Oreo, Windows 10)   My Question or Issue   Hi! My question is ho...

AcousticGrover

Gig Goer

1923 Views

1 replies

1 likes

  • 1923 Views
  • 1 replies
  • 1 likes

Spotify completly broke

PlanFreeCountry IrelandDeviceDesktopOperating SystemWindows 10 My Question or Issue so today i opened spotify and i tried looking for a song but it was unable to play.. i went into the sys32/devices/etc and deleted the host ips.ive tried reinstalling...

Newbie

  Plan Free Country  Ireland Device Desktop Operating System Windows 10   My Question or Issue  so today i opened spotify and i tried looking for a song but it was unab...

Loxer

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not showing any songs

PlanPremiumCountry Czech RepublicOperating SystemWindows 8 My Question or IssueMy spotify computer app won't show or play any song not just in my music library, but everything in general. (The only song in my library is something from local files, bu...

Casual Listener

Plan Premium Country  Czech Republic Operating System Windows 8  My Question or Issue My spotify computer app won't show or play any song not just in my music library, but every...

davidstok

Casual Listener

16170 Views

3 replies

3 likes

  • 16170 Views
  • 3 replies
  • 3 likes

You keep playing me Swedish music even though I'm not Swedish

PlanPremium (the non Swedish premium)CountryHungary (a little south to Sweden) Operating SystemWindows 8.1 (non Swedish) My Question or Issue (in English)Hello, would you please stop playing Swedish music for me? I'm not Swedish, I don't speak Swedis...

Regular

  Plan Premium (the non Swedish premium) Country Hungary (a little south to Sweden)   Operating System Windows 8.1 (non Swedish)   My Question or Issue (in English) Hello, wo...

dalhax

Regular

1645 Views

4 replies

2 likes

  • 1645 Views
  • 4 replies
  • 2 likes

Solved!! This Playlist Currently Empty

PlanPremiumCountryID DeviceXiaomi Note 4Operating SystemWindows 10 My Question or Issue How did i can fix it?I dont know what happen with my spotify on windows 10

Newbie

Plan Premium Country ID   Device Xiaomi Note 4 Operating System Windows 10   My Question or Issue  How did i can fix it? I dont know what happen with my spotify on windows ...

Loxer

Community Legend

1081 Views

1 replies

0 likes

Discovery Weekly
Hits Banget
  • 1081 Views
  • 1 replies
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Quality reduction for playlist covers

Every time I upload a cover image for my playlist then save, the quality of the cover reduces. Does anybody else have this issue? I'm certain that there's nothing wrong with the images I'm uploading, this is a Spotify issue. To make sure, I used the ...

Casual Listener

Every time I upload a cover image for my playlist then save, the quality of the cover reduces. Does anybody else have this issue?   I'm certain that there's nothing wrong with the images I'm u...

march25th

Casual Listener

2348 Views

2 replies

2 likes

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  • 2 replies
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Can't play songs from a foreign band?

PlanFreeCountry United StatesDevice(iPhone 7)Operating System(Windows 10) My Question or Issue I'm trying to play songs from the D-Day Darlings, but they're all greyed out? Is this because I am American and they are a British band?

Newbie

  Plan Free Country  United States Device (iPhone 7) Operating System (Windows 10)   My Question or Issue  I'm trying to play songs from the D-Day Darlings, but they're...

Mantisentil

Community Legend

1258 Views

2 replies

0 likes

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Solved!! Lost all music on pc after reinstalling Spotify

Hi I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and delete cache. Both didn't work. Please help Thanks in advance

Newbie

Hi   I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and d...

Mantisentil

Community Legend

1249 Views

2 replies

0 likes

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Solved!! Músicas indisponíveis

PlanFree/PremiumOperating SystemWindows 10 Desktop My Question or Issue Nenhuma música, online ou offline fica disponível para ouvir. Problema apenas na versão para computador (Windows 10). Uso normalmente no meu dispositivo móvel Android 5.1.

Newbie

Plan Free/Premium Operating System Windows 10 Desktop   My Question or Issue  Nenhuma música, online ou offline fica disponível para ouvir. Problema apenas na versão para computador (...

Loxer

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Solved!! No puedo ver ninguna cancion de ninguna playlist.

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo.PlanGratis País ArgentinaDispositivoPCSistema operativoWindows 10 Mi pregunta o problema Hola quisiera sab...

Newbie

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo. Plan Gratis  País  Argentina Dispositiv...

Loxer

Community Legend

3956 Views

1 replies

1 likes

  • 3956 Views
  • 1 replies
  • 1 likes

Solved!! I can't do anything on spotify.

So any playlist are just empty (also public playlist and playlist from other users).On the screenshot the app is in french but it says : 'Start adding some songs' (so the playlist is empty). I've tried a clean reinstall.I've tried to disable software...

Casual Listener

So any playlist are just empty (also public playlist and playlist from other users). On the screenshot the app is in french but it says : 'Start adding some songs' (so the playlist is empty). &nbsp...

teeeff

Casual Listener

5286 Views

7 replies

0 likes

  • 5286 Views
  • 7 replies
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Local Files - Only some of the files are displaying.

PlanPremiumCountry EnglandDeviceDesktop PCOperating SystemWindows 10My Question or Issue I have approx. 140 .mp3 Files in my Drive in a folder called Spotify. I've set only this folder to be the source file for the local files. Only 52 songs are show...

Newbie

Plan Premium Country  England Device Desktop PC Operating System Windows 10 My Question or Issue  I have approx. 140 .mp3 Files in my 😧 Drive in a folder called Spotify.&nbsp...

OneByBoo

Roadie

579 Views

1 replies

0 likes

local files
  • 579 Views
  • 1 replies
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Solved!! i cant play nothing that isnt saved on my library

PlanFree/PremiumCountryBrazilOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i cant play any song that isnt saved on my library. When i click on a song that isnt saved on my library the name of the song goes green but it ...

Newbie

Plan Free/Premium Country Brazil Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  i cant play any song that isnt saved on my library. When i c...

Loxer

Community Legend

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes