Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81010 Views

40 replies

68 likes

  • 81010 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775412 Views

503 replies

64 likes

  • 775412 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

19482178

Newbie

17883 Views

18 replies

5 likes

  • 17883 Views
  • 18 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

Multimedia Keys Do Not Work ?

PlanFreeCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 7 My Question or IssueMulti Medya Tuşları Çalışmıyor ? Şarkıları Geçemiyorum, Durduramıyorum, Sesi Açıp Kısamıyorum ? Birkaç Güncelleme Öncesinde Ça...

Newbie

Plan Free Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7   My Question or Issue Multi Medya Tuşları Çalışmıyor ? Şarkıları Geçemiy...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Won't play part of playlist in shuffle

PlanPremiumCountryUKDeviceWindows 10 (exact same issue on Android with the same songs in the playlist) My Question or IssueI have had a playlist for a while now and recently added another album to it, but noticed that none of the songs from the album...

Newbie

Plan Premium Country UK Device Windows 10 (exact same issue on Android with the same songs in the playlist)   My Question or Issue I have had a playlist for a while now and recently adde...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Desktop App wants to update/reinstall DAILY

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify is CONSTANTLY asking to update and reinstall. I have tried every suggestion I can find, ranging from a total uninstall and fresh install all the way through the nucle...

Regular

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify is CONSTANTLY asking to update and reinstall.  I have tried every suggestion I can fi...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Solved!! Sincronization between devices

I have Spotify Premium installed in 1 PC, 1 notebook (both Windows 10) and 1 cell phone (Android), and it's been more than a month that these devices are not sincronizing themselves when I add songs to my account. There are songs that are saved to th...

Newbie

I have Spotify Premium installed in 1 PC, 1 notebook (both Windows 10) and 1 cell phone (Android), and it's been more than a month that these devices are not sincronizing themselves when I add songs ...

Shak13

Casual Listener

541 Views

1 replies

1 likes

  • 541 Views
  • 1 replies
  • 1 likes

Remove 'Find Friends' Panel

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe 'Find Friends' panel on the right side of the desktop application should have a way of closing it completely. It's just taking up space while not being utilized.

Regular

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue The 'Find Friends' panel on the right side of the desktop application should have a way of cl...

725 Views

0 replies

0 likes

Find friends
Windows 10
  • 725 Views
  • 0 replies
  • 0 likes

The public playlist I created only shows up on my profile after someone follows me

PlanFreeCountryUSDeviceDell laptop & iPod Touch 5th GenerationOperating SystemWindows 10 & iOS 9 My Question or IssueI have a public playlist with a lot of my favorite songs in it. I recently attempted to find my playlist using a family member's Spot...

Casual Listener

Plan Free Country US Device Dell laptop & iPod Touch 5th Generation Operating System Windows 10 & iOS 9   My Question or Issue I have a public playlist with a lot of my favorit...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Unable to Play this Song Right Now FIX...

PlanPremiumCountry Device(PC)Operating System(Windows 10) My Question or IssueI was having SO MANY issues getting any music to play on my Spotify Desktop App. I was able to play music on my phone and through the Web App, but not on the desktop.I trie...

Newbie

Plan Premium Country   Device (PC) Operating System (Windows 10)   My Question or Issue I was having SO MANY issues getting any music to play on my Spotify Desktop App. I was able...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

ALBUM: Vory - Say EP (ZIP)

1. Vory - Save Me Now2. Vory - Stay3. Vory - Worst ft. Smokepurpp4. Vory - Selfish5. Vory - You Got It6. Vory - MisunderstoodDOWNLOAD ALBUM: Vory - Say EP (ZIP) FILE

Casual Listener

1. Vory - Save Me Now 2. Vory - Stay 3. Vory - Worst ft. Smokepurpp 4. Vory - Selfish 5. Vory - You Got It 6. Vory - Misunderstood DOWNLOAD ALBUM: Vory - Say EP (ZIP) FILE

ElainaD

Composer

2776 Views

1 replies

0 likes

  • 2776 Views
  • 1 replies
  • 0 likes

Some songs don't play. Reinstall only works for a day or two.

PlanPremiumCountryUSADeviceHP EliteBook 840 G1Operating SystemWindows 7 Enterprise, SP1 My Question or IssueAll songs that are in Spotify-curated lists or my playlists play fine. Songs found by searching often don't play. After pressing the 'play' bu...

Casual Listener

Plan Premium Country USA Device HP EliteBook 840 G1 Operating System Windows 7 Enterprise, SP1   My Question or Issue All songs that are in Spotify-curated lists or my playlists play f...

mousemanb

Casual Listener

732 Views

4 replies

0 likes

  • 732 Views
  • 4 replies
  • 0 likes

language settings - spotify doesn't restart automatically

PlanPremiumCountryGermanyDeviceWin 10 PCOperating SystemWindows 10 64bit education edition My Issue/BugOn switching language a bar opens that tells you to restart Spotify to apply the change.If I click on the link, Spotify doesn't restart but just sh...

Roadie

Plan Premium Country Germany Device Win 10 PC Operating System Windows 10 64bit education edition   My Issue/Bug On switching language a bar opens that tells you to restart Spotify to ...

529 Views

0 replies

0 likes

bug
Windows
  • 529 Views
  • 0 replies
  • 0 likes

Solved!! Spotify application won't load. Windows 7

I've Ctrl-Alt-Del and there is no spotify service running. I've uninstalled (deleted the dir as the 'uninstall' option did nothing) reinstalled the program to no effect drivers are up to date and network is working properly

Casual Listener

I've Ctrl-Alt-Del and there is no spotify service running.   I've uninstalled (deleted the dir as the 'uninstall' option did nothing)   reinstalled the program to no effect   dri...

Hanover

Casual Listener

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Spam/Malware advert

Scam/Malware adverts are showing frequently on a local library PC running Windows 10.

Music Fan

Scam/Malware adverts are showing frequently on a local library PC running Windows 10.    

axlegear

Music Fan

806 Views

2 replies

0 likes

fraud
malware
phishing
  • 806 Views
  • 2 replies
  • 0 likes

Problem with spotify in windows 10 does not run

PlanPremiumCountryBrazilDevice(My Device/chorme/firefox)Operating System(Windows 10) My Question or Issue:Well first of all I'm very happy to be part of this community!I am facing a problem that is getting annoying with the spoty I have the software ...

Newbie

  Plan Premium Country Brazil Device (My Device/chorme/firefox) Operating System (Windows 10)   My Question or Issue: Well first of all I'm very happy to be part of this communit...

Soundofus

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spotify keeps returning to an album I haven't selected to play

Every time I play a song on Spotify on the laptop (w/ Windows), the next up song reverts to the same album (Madonna of all choices..). I uninstalled and then reinstalled Spotify, but the problem continues. Not sure what to do. BTW, I had the same pro...

Newbie

Every time I play a song on Spotify on the laptop (w/ Windows), the next up song reverts to the same album (Madonna of all choices..). I uninstalled and then reinstalled Spotify, but the problem cont...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Change singer "Similar to ..." on the home screen

PlanPremiumCountryBrasilDeviceSurface Pro 6Operating SystemWindows 10 My Question or IssueWhen I looked for a singer and did not find it appeared on the home screen "Similar to ..." and I can not delete or change anything.

Casual Listener

Plan Premium Country Brasil Device Surface Pro 6 Operating System Windows 10   My Question or Issue When I looked for a singer and did not find it appeared on the home screen "Similar ...

ElainaD

Composer

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

I notice a track replaced with another one from the same artist time and time again

PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (particularly "Don't Speak" by No Doubt) is replaced with another one from the s...

Newbie

Plan Premium Country Poland Device Desktop Operating System Windows 10   My Question or Issue Hi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (par...

Udusush

Newbie

787 Views

1 replies

0 likes

playlist change
Song Replacement
  • 787 Views
  • 1 replies
  • 0 likes

Web Player "Server not found"

PlanFreeCountrycanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueI get the error "Server not found" on the webiste and its been days and also i've tried in other browsers it still doesnt work. I've tried to open the website using googl...

Visitor

  Plan Free Country canada Device Laptop Operating System Windows 10   My Question or Issue I get the error "Server not found" on the webiste  and its been days and also i'v...

Keanu_C

Community Legend

716 Views

5 replies

0 likes

  • 716 Views
  • 5 replies
  • 0 likes

Windows UWP App not showing username

I have Spotify Premium, and I'm using the Win10 UWP app on a Dell StudioXPS, and for some reason, my display name, or user name [The Lone Lycanroc] won't show on the app at all. Instead, it shows some generic string of code I don't even understand, a...

Casual Listener

I have Spotify Premium, and I'm using the Win10 UWP app on a Dell StudioXPS, and for some reason, my display name, or user name [The Lone Lycanroc] won't show on the app at all. Instead, it shows som...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Spotify can't play this right now

PlanPremium (for family)CountryUKDeviceSpotify for WindowsOperating SystemWindows 7My Question or IssueIf I currently have any other program / app open when I try to start music, it just immediately cancels it out, with the error message "Spotify can...

Newbie

Plan Premium (for family) Country UK Device Spotify for Windows Operating System Windows 7 My Question or Issue If I currently have any other program / app open when I try to start music, it...

6b-3_4ns0l3d7

Casual Listener

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

[Desktop] Can't play tracks on Desktop app

PlanPremiumCountryItaly DevicePC DesktopOperating SystemWindows 10 My Question or Issue Hello there, from yesterday i can't listen tracks on Spotify Desktop. I can on my Android Phone, Echo Plus and Web Player. When i click play on the top of the app...

Casual Listener

Plan Premium Country Italy    Device PC Desktop Operating System Windows 10   My Question or Issue   Hello there, from yesterday i can't listen tracks on Spotify Deskt...

jgordo

Casual Listener

894 Views

8 replies

0 likes

  • 894 Views
  • 8 replies
  • 0 likes