Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Tuesday
ipanasenko
Newbie
45720 Views
77 replies
26 likes

45720 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
72457 Views
268 replies
21 likes

72457 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5085 Views
1 replies
6 likes

5085 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145137 Views
0 replies
26 likes
Mac
Windows

145137 Views
0 replies
26 likes

Solved!! Spotify wont work on Win10

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps:Nothing happens if i click on any song. The progress bar doesent move and no exception message appears. (see attachment) I tried following: restarti...

Luuma
Casual Listener
I have problems with playing any song under Win 10. I am a Free User and have the following symptomps: Nothing happens if i click on any song. The progress bar doesent move and no exception message ...
2019-03-12 10:56:16 AM
2019-03-12 1:27:24 PM
Mantisentil
Community Legend
953 Views
3 replies
0 likes

953 Views
3 replies
0 likes

Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Mobile:Huawei Y6 Pro 2019 Earphone:Plantronics BackBeat GO 3 Operating SystemAndroid Pie My Question or Issue:When I'm connected with my Bluetooth earphone then click the "play" button in the earphone controller it doesn't start and play the Spotify ...

IAmYaz
Casual Listener
Mobile: Huawei Y6 Pro 2019 Earphone: Plantronics BackBeat GO 3 Operating System Android Pie My Question or Issue: When I'm connected with my Bluetooth earphone the...
2019-03-12 3:46:29 AM
2019-03-12 12:19:56 PM
Mantisentil
Community Legend
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Proxy Issues for version 1.1.0.237.g378f6f25

PlanFree and PremiumCountryAustraliaDeviceLaptops and Desktop PC's (Lenovo)Operating SystemWindows My Question or IssueI am for the life of me cannot connect through the proxy on our domain for our users that would like to use spotify for Marketing E...

Kramthax
Visitor
Plan Free and Premium Country Australia Device Laptops and Desktop PC's (Lenovo) Operating System Windows My Question or Issue I am for the life of me cannot connect through the prox...
2019-03-12 7:26:05 AM
338 Views
0 replies
0 likes
proxy

338 Views
0 replies
0 likes

My entire spotify has been a mess

PlanPremiumCountryUSADeviceDesktop, Samsung Galaxy S8+Operating SystemWindows 10, Android Oreo My Question or IssueSo, I have a list of problems I've been having lately. The main one is whenever I start up Spotify on my desktop, it says that I have n...

Kaitiao
Visitor
Plan Premium Country USA Device Desktop, Samsung Galaxy S8+ Operating System Windows 10, Android Oreo My Question or Issue So, I have a list of problems I've been having lately. The ...
2019-03-12 6:48:55 AM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Sistema de recomendação do Spotfy

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do seu. Ainda não recebi nenhuma recomendação que não se...

System291
Regular
O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do se...
2019-03-12 1:39:45 AM
2019-03-12 1:55:23 AM
Brunelicia
Community Legend
1847 Views
1 replies
1 likes

1847 Views
1 replies
1 likes

As músicas das playlists sumiram

Precisei desinstalar o aplicativo do Spotify do meu notebook, e, quando reinstalei, as músicas não estavam mais nas minhas playlists. Todas playlists constam 0 músicas, apenas no meu celular elas aparecem. Como posso resolver isso? Eu já tentei de tu...

IgorAc
Newbie
Precisei desinstalar o aplicativo do Spotify do meu notebook, e, quando reinstalei, as músicas não estavam mais nas minhas playlists. Todas playlists constam 0 músicas, apenas no meu celular elas apa...
2019-02-22 7:02:22 AM
2019-03-12 1:32:39 AM
Helber_Filho
Visitor
10545 Views
7 replies
1 likes

10545 Views
7 replies
1 likes

Both me and my friend have stopped seeing each other in friend activity.

PlanPremium CountryNew Zealand Operating SystemWindows 10 My Question or IssueWe have both seen that we're not in each others friend activity even though we both follow each other. I have done all that I can find about the friend activity not working...

bubbinsmcgee
Regular
Plan Premium Country New Zealand Operating System Windows 10 My Question or Issue We have both seen that we're not in each others friend activity even t...
2019-03-11 10:04:42 AM
2019-03-11 12:19:39 AM
michellesjiang
Casual Listener
442 Views
2 replies
0 likes

442 Views
2 replies
0 likes

Solved!! Desktop spotify is not working on my PC

PlanFreeCountryUnites States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I reinstalled Spotify to fix a previous issue Spotify just would not work. I can't play any songs and all of my favorites and albums have disappea...

GameLover
Newbie
Plan Free Country Unites States of America Device Desktop Operating System Windows 10 My Question or Issue When I reinstalled Spotify to fix a previous issue Spotify just wou...
2019-03-11 10:35:39 PM
2019-03-11 10:39:00 PM
Mantisentil
Community Legend
643 Views
1 replies
0 likes

643 Views
1 replies
0 likes

Missing Songs

HI! All my songs on my personal laptop are missing, but the playlist still exist. Moreover, the songs exist in both my work laptop and my personal phone. Can someone enlighten me as to what happened and how to solve this issue?Much appreciated!!

iamwillSG
Visitor
HI! All my songs on my personal laptop are missing, but the playlist still exist. Moreover, the songs exist in both my work laptop and my personal phone. Can someone enlighten me as...
2019-03-11 3:35:25 PM
2019-03-11 9:28:39 PM
Sebasty
Community Legend
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Solved!! can´t view album cover art in desktop app

PlanPremiumCountryMexico Devicecore i5Operating Systemwindows 7 My Question or IssueSome days ago I cant view every album cover art in desktop app, I tried uninstall and -reinstall and wont work, first image is from desktop app, second image is from ...

rodmoonsorrow
Casual Listener
Plan Premium Country Mexico Device core i5 Operating System windows 7 My Question or Issue Some days ago I cant view every album cover art in desktop app, I tried uninstall a...
2019-03-11 6:17:25 PM
2019-03-11 9:14:57 PM
Sebasty
Community Legend
652 Views
1 replies
0 likes

652 Views
1 replies
0 likes

No like/dislike button in radio, no heart buttons anywhere

PlanPremiumCountryNLOperating SystemWindows 10Version1.1.1.348 My Question or Issue I used to have like/dislike buttons in my radio and heart/ban buttons in my other playlists such as Discover Weekly.Recently none of those options are available anymo...

postkar
Newbie
Plan Premium Country NL Operating System Windows 10 Version 1.1.1.348 My Question or Issue I used to have like/dislike buttons in my radio and heart/ban buttons in ...
2019-03-11 7:43:56 PM
2019-03-11 9:07:15 PM
Sebasty
Community Legend
467 Views
1 replies
1 likes

467 Views
1 replies
1 likes

Smirnoff advert broken

My Question or IssueThe advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?). (This seems to happen fairly regularly, althoug the specifc a...

bp64165285
Music Fan
My Question or Issue The advert for "Smirnoff Equalising Music" that's in the current rotation is broken, and sits there, not playing, until it times out after however long (5-10 minutes?). ...
2019-03-10 5:29:19 PM
2019-03-11 8:38:22 PM
bp64165285
Music Fan
342 Views
1 replies
0 likes

342 Views
1 replies
0 likes

"we can't play this until you allow this artist in the Spotify phone app."

PlanPremiumCountryUnited StatesDeviceAsus ROG and Pixel oneOperating SystemWindows 10 and Android 7.1 Nougat My Question or IssueEvery time I try to play mewithoutYou on a desktop I receive the notification "we can't play this until you allow this ar...

nategerman
Newbie
Plan Premium Country United States Device Asus ROG and Pixel one Operating System Windows 10 and Android 7.1 Nougat My Question or Issue Every time I try to play mewithout...
2019-03-11 5:08:55 PM
2019-03-11 8:18:26 PM
Kirbyofdeath
Visitor
7917 Views
1 replies
0 likes

7917 Views
1 replies
0 likes

Solved!! Additional filters.

PremiumCountry: Brasil. Any Device/Operating System I urge the addition filters ! such as: nationality, language, release date and musical style.

Daniel_Velloso
Regular
Premium Country: Brasil. Any Device/Operating System I urge the addition filters ! such as: nationality, language, release date and musical style.
2019-03-11 4:19:56 AM
2019-03-11 3:51:49 PM
Daniel_Velloso
Regular
502 Views
2 replies
0 likes

502 Views
2 replies
0 likes

Solved!!Superuser Contribution Release Radar playlist stopped updating

PlanPremiumCountryPoland Devicemobile - Samsung S7 Edgedesktop - MSI laptopOperating Systemmobile - Android version 8.0.0desktop - Windows 10 My Question or IssueIn the last weeks my Release Radar playlist hasn't updated anymore - neither on my mobil...

Meelah
Casual Listener
Plan Premium Country Poland Device mobile - Samsung S7 Edge desktop - MSI laptop Operating System mobile - Android version 8.0.0 desktop - Windows 10 My Question or Issue I...
2019-03-09 9:04:23 AM
2019-03-11 2:41:43 PM
Meelah
Casual Listener
12569 Views
4 replies
0 likes

12569 Views
4 replies
0 likes

Solved!! Spotify not working

Windows (PC)Windows 10 My spotify dosen't show my songs, or play any song i choose.I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too) What can the issue be?

KristofferGwm
Visitor
Windows (PC) Windows 10 My spotify dosen't show my songs, or play any song i choose. I've tried to reinstall, and have tried the open.spotify.com (Dosen't works here too) What can...
2019-03-11 12:28:19 PM
2019-03-11 1:37:01 PM
Mantisentil
Community Legend
826 Views
1 replies
0 likes

826 Views
1 replies
0 likes

Solved!! Can't play anything and playlists are gone

PlanFreeCountryUnited StatesDeviceWindows PCOperating Systemwindows 10 My Question or IssueRandomly a few days ago it stopped letting me play songs that weren't on my playlist, then after restarting my computer I can'y play anything anymore. I have t...

Pierce41
Visitor
Plan Free Country United States Device Windows PC Operating System windows 10 My Question or Issue Randomly a few days ago it stopped letting me play songs that weren't on my playlis...
2019-03-11 1:34:21 PM
2019-03-11 1:36:15 PM
Mantisentil
Community Legend
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

I've got spotify premium, why can't I contact support?

PlanPremiumCountryUKDeviceblahOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I pay for premium spotify yet all I can do is access this shitty community support - why no actual help?

armeeb
Casual Listener
Plan Premium Country UK Device blah Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I pay for premium spotify yet all I can do is access th...
2019-03-11 11:53:57 AM
2019-03-11 12:50:06 PM
Mantisentil
Community Legend
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Search is unable to find artist "um.." by name.

As far as I can tell, this affects all platforms. First off, yes, the artist's music is available. You can find it by searching for an album or song title (e.g. "Their are to kinds of people"). It seems like something in the name "um.." makes it unse...

Coloneljesus
Casual Listener
As far as I can tell, this affects all platforms. First off, yes, the artist's music is available. You can find it by searching for an album or song title (e.g. "Their are to kinds of people...
2019-03-11 10:08:49 AM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

All the music on spotify disappeared

All the music in all my playlist disappeared but only on my pc not my phone and when I try playing a song from an artist nothing happens.

BooceMeister
Visitor
All the music in all my playlist disappeared but only on my pc not my phone and when I try playing a song from an artist nothing happens.
2019-03-11 4:52:15 AM
2019-03-11 7:16:57 AM
OneByBoo
Roadie
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

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