Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
60656 Views
78 replies
27 likes

60656 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
83670 Views
278 replies
22 likes

83670 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5973 Views
1 replies
6 likes

5973 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146230 Views
0 replies
26 likes
Mac
Windows

146230 Views
0 replies
26 likes

Solved!! Premium - Crackling, Stuttering

After a day of futzing around with this, I'm at wits end. I'm using a Dell Latitude laptop (work laptop). It has a fully updated version of Windows 7 64-bit. Since the last update (I think) I've bee hearing crackling and stuttering in any and all tra...

chrislounsbury
Music Fan
After a day of futzing around with this, I'm at wits end. I'm using a Dell Latitude laptop (work laptop). It has a fully updated version of Windows 7 64-bit. Since the last upd...
2012-07-17 8:07:45 PM
2019-03-25 6:45:48 PM
td8-n_mznf34h
Regular
217858 Views
183 replies
19 likes

217858 Views
183 replies
19 likes

Song always come back in the queue

PlanPremiumCountryCanadaDeviceComputer & Samsung Galaxy A5Operating SystemWindows 10 & Android 8.0.0 My Question or IssueEverytime I open spotify and start listening to music the song I put in my Queue a few days ago always come back (Viscinity of Ob...

Antoineqc
Casual Listener
Plan Premium Country Canada Device Computer & Samsung Galaxy A5 Operating System Windows 10 & Android 8.0.0 My Question or Issue Everytime I open spotify and sta...
2019-03-20 6:45:49 PM
2019-03-25 5:51:45 PM
Antoineqc
Casual Listener
666 Views
1 replies
0 likes

666 Views
1 replies
0 likes

Como Guardar Canciones Sin Guardar el Album?

PlanPremiumCountryArgentinaDeviceTodosOperating SystemTodos Como guardo una cancion a mis favoritos sin que se guarde el album tambien?

lujava80
Casual Listener
Plan Premium Country Argentina Device Todos Operating System Todos Como guardo una cancion a mis favoritos sin que se guarde el album tambien?
2019-03-25 3:45:00 PM
2019-03-25 4:53:51 PM
lujava80
Casual Listener
2053 Views
2 replies
1 likes

2053 Views
2 replies
1 likes

Spotfiy Play Songs Randomly

PlanPremiumCountryTurkeyDeviceLenovo X1 CarbonOperating SystemWindows 10 My Question or IssueSpotfy plays songs randomly. When I pause/stop playing music, it starts on its own. I have to close spotify to stop listening and I have to re-open spotify w...

ubeydullahtamer
Newbie
Plan Premium Country Turkey Device Lenovo X1 Carbon Operating System Windows 10 My Question or Issue Spotfy plays songs randomly. When I pause/stop playing music, it starts on its ow...
2019-03-25 10:21:22 AM
2019-03-25 4:21:46 PM
dejaentendu2
Newbie
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Unintentional scrolling on back button from artist 'about' section

PlanPremiumCountryUSAOperating SystemWindows 10Version1.1.1.348.g9064793a (Windows Store version) My Question or IssueWhen viewing the about section on an artist's page for the first time in a session, and clicking the back button, the page will scro...

WesleyM77
Casual Listener
Plan Premium Country USA Operating System Windows 10 Version 1.1.1.348.g9064793a (Windows Store version) My Question or Issue When viewing the about section on an artist's page for t...
2019-03-25 3:25:34 PM
336 Views
0 replies
0 likes
bug

336 Views
0 replies
0 likes

Solved!! History

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 8.1 My Question or IssueI need to see more musics on my history, is this possible?

Hotscreitssom
Newbie
Plan Premium Country Brazil Device PC Operating System Windows 8.1 My Question or Issue I need to see more musics on my history, is this possible?
2019-03-25 11:50:24 AM
2019-03-25 3:05:37 PM
Bittencourt
Spotify Star
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Spotify keeps pausing every few seconds by itself.

PlanPremiumCountrySwedenDeviceMicrosoft Surface Pro 6Operating SystemWindows 10 Pro V.1809 My Question or IssueEvery time I play a song it pauses by itself after few seconds, usually somewhere between 2-10 seconds. Occasionally a song plays for about...

Lucaswihk
Casual Listener
Plan Premium Country Sweden Device Microsoft Surface Pro 6 Operating System Windows 10 Pro V.1809 My Question or Issue Every time I play a song it pauses by itself after few seconds,...
2019-03-20 1:44:21 PM
2019-03-25 1:14:03 PM
Lucaswihk
Casual Listener
2498 Views
2 replies
2 likes

2498 Views
2 replies
2 likes

I can't find my playlist in the search tool by name

PlanPremiumCountrySpainDeviceHP Computer and Xiaomi MI 8Operating SystemWindows 10 My Question or IssueSince two weeks I try to search my playlists exactly by the name of the list of an artist and it appears all Spotify World lists except mine ones.B...

JarlJarl69
Newbie
Plan Premium Country Spain Device HP Computer and Xiaomi MI 8 Operating System Windows 10 My Question or Issue Since two weeks I try to search my playlists exactly by the name of the...
2019-03-25 11:56:13 AM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Computer won't download files from other computer

PlanStudent PremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueI have songs on a laptop that I uploaded to spotify. I managed to get them to my iphone (which was stupidly complex by the way) but I want to listen to them whil...

navyassassin
Newbie
Plan Student Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue I have songs on a laptop that I uploaded to spotify. I managed to get them to my ipho...
2019-03-25 4:45:00 AM
2019-03-25 10:42:50 AM
jsannn
Community Legend
625 Views
1 replies
0 likes

625 Views
1 replies
0 likes

Shuffle feature is not effective

PlanPremiumCountryNew ZealandDeviceWindows 10 PCOperating SystemWindows 10 1809 My Question or IssueThe Shuffle function of a playlist has favourites and refuses to play anything that is not a favourite. See this in action in the attached video

pdoolz
Newbie
Plan Premium Country New Zealand Device Windows 10 PC Operating System Windows 10 1809 My Question or Issue The Shuffle function of a playlist has favourites and refuses to play anyt...
2019-03-25 7:33:16 AM
481 Views
0 replies
0 likes

481 Views
0 replies
0 likes

music disappeared from spotify library on desktop application

PlanFreeCountry DeviceDesktopOperating SystemWindows 7 My Question or Issue I have been using the desktop spotify free app for over a year. The recent updates have caused all of my saved music to disappear when viewing in the artist, album, favorite ...

yolnantiger
Casual Listener
Plan Free Country Device Desktop Operating System Windows 7 My Question or Issue I have been using the desktop spotify free app for over a year. The recent updates have ...
2019-03-03 9:18:52 AM
2019-03-24 11:38:40 PM
yolnantiger
Casual Listener
1991 Views
2 replies
1 likes
regular

1991 Views
2 replies
1 likes

how to disable "next up" ?

Hi,my "Next up" section is always the same album after queued songs end. Whenever I finish listening to the queued songs in my play queue, Spotify always starts playing automatically every song of another artist I listened to some days ago. I have to...

j975
Casual Listener
Hi, my "Next up" section is always the same album after queued songs end. Whenever I finish listening to the queued songs in my play queue, Spotify always starts playing automatically every song of ...
2019-03-24 8:25:55 PM
2950 Views
0 replies
52 likes

2950 Views
0 replies
52 likes

Spotify for Windows doesn't save music progress and volume after shutdown

PlanPremiumOperating SystemWindows 10Edit: this also happens the Linux version. My Question or Issue Steps to reproduce:1. Open Spotify2. Play a song and/or change the volume in app3. Shutdown/restart the computer (or close it from task manager) whil...

vladtz
Newbie
Plan Premium Operating System Windows 10 Edit: this also happens the Linux version. My Question or Issue Steps to reproduce: 1. Open Spotify 2. Play a song and/or change the vol...
2019-02-10 2:39:24 PM
2019-03-24 5:41:11 PM
Thomi556
Newbie
1655 Views
2 replies
8 likes

1655 Views
2 replies
8 likes

I need help

I want to know why that happens

DrawdeZiur
Newbie
I want to know why that happens
2019-03-22 4:36:45 PM
2019-03-24 5:23:06 PM
Billy-J
Spotify Star
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Desktop Application not responding

PlanFreeCountryCanadaDeviceLaptop PCOperating SystemWindows 10 My Question or IssueMy Spotify application is set to launch whenever I start up my laptop. The problem is that whenever it does, I get this notification that states that the application i...

BurndSparow
Newbie
Plan Free Country Canada Device Laptop PC Operating System Windows 10 My Question or Issue My Spotify application is set to launch whenever I start up my laptop. The problem is that ...
2019-03-24 5:02:34 PM
549 Views
0 replies
0 likes

549 Views
0 replies
0 likes

Impossible to delete/Hear music from "Songs"

PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10This. My Question or IssueI am jsut hear a music from Local Files in pc and i log in the phone to spotify and add the musics to Songs [I press the +] but now the songs disappeared from the Lo...

Yonka2019
Newbie
Plan Premium Country Israel Device PC Operating System Windows 10 This. My Question or Issue I am jsut hear a music from Local Files in pc and i log in the phone to spotif...
2019-03-24 4:43:58 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

How do I "Like" or "Favourite" a song - latest spotify premium

PlanFamily Premium (Owner)CountryUKDeviceWindows Desktop, Samsung Galaxy S7Operating System(Windows 10, Android Oreo) My Question or IssueIf I like a song I am listening to, how do I indicate that I Like it, or that it is one of my favourites? In a p...

acousticvillage
Casual Listener
Plan Family Premium (Owner) Country UK Device Windows Desktop, Samsung Galaxy S7 Operating System (Windows 10, Android Oreo) My Question or Issue If I like a song I am listening to, ...
2019-03-23 11:51:31 PM
2019-03-24 1:15:48 PM
acousticvillage
Casual Listener
484 Views
2 replies
0 likes

484 Views
2 replies
0 likes

Spotify not loading last state on start

PlanPremiumCountryNetherlandsDeviceDesktop/LaptopOperating SystemWindows 10 Version 10.0.17134 Build 17134 My Question or IssueWhenever I start Spotify it always starts with a blank state so I can't resume my last played playlist. The only situation ...

timelog
Casual Listener
Plan Premium Country Netherlands Device Desktop/Laptop Operating System Windows 10 Version 10.0.17134 Build 17134 My Question or Issue Whenever I start Spotify it always starts with ...
2019-03-24 12:43:38 PM
401 Views
0 replies
0 likes

401 Views
0 replies
0 likes

Wrong track lenght

PlanPremium FamilyCountryPolandDeviceDell/Lenovo laptopOperating SystemWindows 10 My Question or IssueThe lenght of the tracks on some playlists is wrong. Look at the screen shot.Check the track's lenghtAll tracks change their lengths in the player a...

tomashu007
Regular
Plan Premium Family Country Poland Device Dell/Lenovo laptop Operating System Windows 10 My Question or Issue The lenght of the tracks on some playlists is wrong. Look at the screen ...
2019-03-22 3:14:02 PM
2019-03-24 11:35:46 AM
tomashu007
Regular
618 Views
1 replies
0 likes

618 Views
1 replies
0 likes

Meu spotify nao aparece nenhuma musica nem album

Ola estou tentando usar meu spotify porem NO COMPUTADOR nao aparece nenhuma musica nem album esta tudo indisponivel, tanto no aplicativo do spotify quanto no wev player por favor me ajude...

M4tBr_
Newbie
Ola estou tentando usar meu spotify porem NO COMPUTADOR nao aparece nenhuma musica nem album esta tudo indisponivel, tanto no aplicativo do spotify quanto no wev player por favor me ajude...
2019-03-23 10:05:39 PM
2019-03-24 2:33:18 AM
Brunelicia
Community Legend
3043 Views
1 replies
0 likes

3043 Views
1 replies
0 likes

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