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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135976 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135976 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52421 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52421 Views
  • 0 replies
  • 33 likes

Podcasts don't remember position (randomly)

From a couple of days I've noticed something bad about podcasts that I've didn't observe before. I listen to podcasts quite often. They are sometimes very long so I listen to them in few parts. And it was working perfectly. Podcasts were starting whe...

  • Regular
  • From a couple of days I've noticed something bad about podcasts that I've didn't observe before.   I listen to podcasts quite often. They are sometimes very long so I listen to them in few par...
  • Mchico
  • Newbie
  • 16295 Views
  • 27 replies
  • 71 likes
  • 16295 Views
  • 27 replies
  • 71 likes

Superuser Contribution Daily Mix is different from smartphone

DeviceWindows laptop and Android smartphoneMy Question or Issue My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update

  • Casual Listener
  • Device Windows laptop and Android smartphone My Question or Issue  My Daily Mix on laptop and smartphone are completely different. This is the case for some long time. Since android update
  • Benjissimo
  • Casual Listener
  • 1583 Views
  • 6 replies
  • 6 likes
  • 1583 Views
  • 6 replies
  • 6 likes

More daily mixes on mobile than on desktop

On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available.

  • Visitor
  • On my windows 10 desktop, I can find only one daily mix called "Daily Mix 1." On my Android phone, I can see 3 daily mixes available. 
  • Benjissimo
  • Casual Listener
  • 877 Views
  • 4 replies
  • 3 likes
  • 877 Views
  • 4 replies
  • 3 likes

Solved!! Add artist hyperlinks to a Spotify playlist?

Hey Spotify fam! Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week.

  • Composer
  • Hey Spotify fam!   Is it possible to add hyperlinks to a Spotify playlist? I want to credit the newwest artist added to my playlist each week. 
  • keepbouncing
  • Composer
  • 396 Views
  • 4 replies
  • 0 likes
  • 396 Views
  • 4 replies
  • 0 likes

Spotify Premium in Win 10 using EMU 0404 DAC

I am considering Spotify Premium but am unsure if it can be configured for the following set-up: Windows 10 on an HP laptop (SSD) -> EMU 0404 USB DAC -> Cambridge Audio C500 Control Preamp -> Paradigm Active 40 powered speakers. I tried the free vers...

  • Regular
  • I am considering Spotify Premium but am unsure if it can be configured for the following set-up: Windows 10 on an HP laptop (SSD) -> EMU 0404 USB DAC -> Cambridge Audio C500 Control Preamp -&gt...
  • PhilH2
  • Regular
  • 408 Views
  • 4 replies
  • 0 likes
  • 408 Views
  • 4 replies
  • 0 likes

discover weekly wont update

PlanPremiumCountry israelDevicepc, iphone 7 plusOperating SystemWindows 10, ios 11 My Question or Issue so im using spotify for a week now, and the discover weekly playlist wont update. i've tried some solutions i saw online but none worked. suggesti...

  • Casual Listener
  •   Plan Premium Country  israel Device pc, iphone 7 plus Operating System Windows 10, ios 11   My Question or Issue  so im using spotify for a week now, and the discover...
  • mrwaffle00
  • Casual Listener
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Search doesn't find all albums

PlanFreeCountry UKDeviceLaptop & iPhoneOperating SystemWindows 10 and IOS My Question or Issue Search in Web Player and App doesn't find all songs/albums.For example, a search for Marina Prior finds 3 or 4 albums in both Web Player and the App, but n...

  • Newbie
  • Plan Free Country  UK Device Laptop & iPhone Operating System Windows 10 and IOS   My Question or Issue  Search in Web Player and App doesn't find all songs/albums. For ...
  • Sebasty
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Solved!! Playing Songs from Sorted List - Wrong Song Plays

PlanPremiumCountry United StatesDeviceHP Laptop (15-060wm)Operating SystemWindows 10 64 Bit My Question or IssueAfter searching for a song, selecting "See All" songs to view a list of the results, and sorting by "Rank", the app doesn't play the song ...

Seach.png Sort.png Play.png
  • Newbie
  • Plan Premium Country  United States Device HP Laptop (15-060wm) Operating System Windows 10 64 Bit   My Question or Issue After searching for a song, selecting "See All" songs to ...
  • jsannn
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Prevent Spotify from Launching on Startup

PlanPremiumCountry USADeviceCustom pcOperating SystemWindows 10Spotify Version1.0.90.268.ga8a0ceb4 (Windows Store version) My Question or Issue I cannot prevent Spotify from launching on startup short of uninstalling it. Yes, I have set "Open Spotify...

  • Regular
  • Plan Premium Country  USA Device Custom pc Operating System Windows 10 Spotify Version 1.0.90.268.ga8a0ceb4 (Windows Store version)   My Question or Issue  I cannot prevent...
  • dyllandry
  • Regular
  • 919 Views
  • 3 replies
  • 0 likes
  • 919 Views
  • 3 replies
  • 0 likes

Solved!! how to post ideas

I cannot post ideas. I found some answers in others posts but they were unclear. I understand you need a certain rank to post ideas. But at what rank do I get the option to post ideas? I have the rank music fan.

  • Gig Goer
  • I cannot post ideas. I found some answers in others posts but they were unclear. I understand you need a certain rank to post ideas. But at what rank do I get the option to post ideas? I have the ran...
  • Meijer1973
  • Gig Goer
  • 534 Views
  • 2 replies
  • 0 likes
  • 534 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify App doesn't show my friends' activity but the same three people I've never heard of

PlanPremiumCountry GermanyDeviceAsus K55VM Operating SystemWindows 10 release 1803 My Question or Issue Every time I open Spotify, the app shows the same three people instead of my friends. I've never heard of these three people and I'm not subcribed...

  • Casual Listener
  • Plan Premium Country  Germany Device Asus K55VM  Operating System Windows 10 release 1803     My Question or Issue  Every time I open Spotify, the app shows the sa...
  • Katerina
  • Spotify Legend
  • 641 Views
  • 5 replies
  • 0 likes
  • 641 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sorting by Popularity

Plan: FreeCountry: USADevice: DesktopOperating System: Windows 10 My Question or IssueWhy am I no longer able to sort by popularity?

  • Newbie
  • Plan: Free Country: USA Device: Desktop Operating System: Windows 10   My Question or Issue Why am I no longer able to sort by popularity?    
  • Peter
  • Spotify Legend
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sound jumps on Spotify Web Player in Internet Explorer

PlanPremiumCountryNorwayDeviceHP laptopOperating SystemWindows 10 Enterprise My Question or IssueI can't download the Spotify player on my work laptop so I listen to Spotify in the web browser Internet Explorer. When I listen to songs the volume some...

  • Casual Listener
  • Plan Premium Country Norway Device HP laptop Operating System Windows 10 Enterprise   My Question or Issue I can't download the Spotify player on my work laptop so I listen to Spotify ...
  • Katerina
  • Spotify Legend
  • 743 Views
  • 5 replies
  • 0 likes
  • 743 Views
  • 5 replies
  • 0 likes

Superuser Contribution Desktop does not see all my sonos speakers

My Windows 10 Spotify Desktop only sees one of my 3 Sonos speakers. The other two can be activated from the sonos App on my PC and also from spotify on my iPhone and iPad. The only software that does not show the two Sonos One is the Spotify Desktop ...

  • Casual Listener
  • My Windows 10 Spotify Desktop only sees one of my 3 Sonos speakers. The other two can be activated from the sonos App on my PC and also from spotify on my iPhone and iPad. The only software that does...
  • Katerina
  • Spotify Legend
  • 1779 Views
  • 3 replies
  • 0 likes
  • 1779 Views
  • 3 replies
  • 0 likes

Solved!! Wrong song plays after sorting

PlanPremium familyCountry SwedenDeviceDesktopOperating SystemWindows 10Version: 1.0.90.268.ga8a0ceb4 (Windows Store-version) My Question or IssueAfter sorting, wrong song plays. It starts playing the song that was on the specific position in the list...

  • Casual Listener
  •   Plan Premium family Country  Sweden Device Desktop Operating System Windows 10 Version: 1.0.90.268.ga8a0ceb4 (Windows Store-version)     My Question or Issue After ...
  • Loxer
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Folder not displaying correctly

Premium on Windows 10.I have Playlist Folders inside another folder. So the overarching Structure is Genre->SubGenre->Artist Playlist. This has worked fine for the past 4 years but recently when i select just the Genre i get an empty screen and none ...

  • Casual Listener
  • Premium on Windows 10. I have Playlist Folders inside another folder. So the overarching Structure is Genre->SubGenre->Artist Playlist. This has worked fine for the past 4 years but recently w...
  • Kr10n1
  • Casual Listener
  • 1405 Views
  • 10 replies
  • 1 likes
  • 1405 Views
  • 10 replies
  • 1 likes

FALHA NO FEED DE AMIGOS, SUMIU TODO MUNDO

Há 2 dias começou dar erro na minha conta pelo computador, a mensagem é a seguinte : " POXA OCORREU UMA FALHA NO CARREGAMENTO DO FEED DE AMIGOS..."Não vejo mais o que estão ouvindo, já desinstalei umas 5 vezes e nada... alguém mais com esse problema?...

  • Casual Listener
  • Há 2 dias começou dar erro na minha conta pelo computador,  a mensagem é a seguinte :  " POXA OCORREU UMA FALHA NO CARREGAMENTO DO FEED DE AMIGOS..." Não vejo mais o que estão ouvindo,...
  • ewertuf
  • Casual Listener
  • 6240 Views
  • 16 replies
  • 9 likes
  • 6240 Views
  • 16 replies
  • 9 likes

Need Help

I need help with a problem I am having with the Windows Desktop version of Spotify, but I cannot figure out how to post in Ongoing Issues. Am I not allowed to, since I am a "Newbie" in the forums?

  • Newbie
  • I need help with a problem I am having with the Windows Desktop version of Spotify, but I cannot figure out how to post in Ongoing Issues. Am I not allowed to, since I am a "Newbie" in the forums?
  • Billy-J
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Unliked song

Hi. I've just unliked a song by mistake and I would like to get it back somehow. A few weeks ago I did the same thing and I got the song back by contacting the spotify support via the live chat. Now I'm not able to find the live chat. Can you help me...

  • Casual Listener
  •   Hi. I've just unliked a song by mistake and I would like to get it back somehow.   A few weeks ago I did the same thing and I got the song back by contacting the spotify support via th...
  • akarandom
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

help lol

basically, spotify havent updated my "your welcome mix". anyway they could?

  • Regular
  •   basically, spotify havent updated my "your welcome mix". anyway they could?
  • Billy-J
  • Spotify Star
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes