Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81123 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776334 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18133 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
A minha Playlist "Descobertas da Semana" mostra uma foto antiga do facebook e não encontro um local onde eu posso alterar isso. Existe uma forma de alterar a foto/imagem? Obrigado.
A minha Playlist "Descobertas da Semana" mostra uma foto antiga do facebook e não encontro um local onde eu posso alterar isso. Existe uma forma de alterar a foto/imagem? Obrigado.
Not applicable
873 Views
4 replies
0 likes
PlanPremium FamilyCountryUK Operating SystemWin 7, 64bit My Question or IssueThe queueis my biggest bone of contention with Spotify. It just doesn't work the way I expect. The issue I have today is how to clear it. As stated above, this is Windows wi...
Plan Premium Family Country UK Operating System Win 7, 64bit My Question or Issue The queueis my biggest bone of contention with Spotify. It just doesn't work the way I e...
Community Legend
18778 Views
3 replies
11 likes
PremiumCountry USA DeviceAcer Nitro 5 Lg Xventure Operating SystemWindows 10 and android 7.0 Hello I cant log on to spotify on my laptop or androidbut I can log on from my computerwindows 10 android Lgjust got premium 3 days agoand cant get customer ...
Premium Country USA Device Acer Nitro 5 Lg Xventure Operating System Windows 10 and android 7.0 Hello I cant log on to sp...
211 Views
0 replies
0 likes
PlanFreeCountryAustraliaDeviceCustom built PCOperating SystemWindows 10 My Question or IssueWhy is this even an issue, some songs start playing for less than 10 seconds then say 'Can't play the current song'
Plan Free Country Australia Device Custom built PC Operating System Windows 10 My Question or Issue Why is this even an issue, some songs start playing for less than 10 seconds then ...
200 Views
0 replies
0 likes
PlanPremiumCountryusaDevicewindows 10 pc My Question or Issuesongs that play fine on other devices wont play on wither of my windows computers. example sooner or later by the grass roots will play on my android phone and ipad, echo dot. but will not ...
Plan Premium Country usa Device windows 10 pc My Question or Issue songs that play fine on other devices wont play on wither of my windows computers. example sooner or...
235 Views
0 replies
0 likes
What is the maximum resolution for an album Image in Spotify (for locally added songs) since im around 2500x2500 and it is not showing in spotify? Regards
What is the maximum resolution for an album Image in Spotify (for locally added songs) since im around 2500x2500 and it is not showing in spotify? Regards
353 Views
0 replies
0 likes
I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works involves doing something on your smartphone, but I ...
I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works ...
Casual Listener
850 Views
2 replies
1 likes
Tenía un plan premium que se renovaba el 2 de mayo.Sin querer lo he cambiado a familiar,lo he anulado enseguida y ahora me dice que mi plan familiar caduca el 28 de abril.¿No existe una forma de cancelar el plan familiar completamente y seguir en el ...
Tenía un plan premium que se renovaba el 2 de mayo.Sin querer lo he cambiado a familiar,lo he anulado enseguida y ahora me dice que mi plan familiar caduca el 28 de abril.¿No existe una forma de canc...
Spotify Star
338 Views
1 replies
0 likes
PlanFreeDeviceDesktop PCOperating SystemWindows 10My Question or IssueAfter re-installing the spotify desktop app to resolve a similar issue, all songs refuse to play past the 8 second point. Upon clicking a song, the first 5 seconds of it will play....
Plan Free Device Desktop PC Operating System Windows 10 My Question or Issue After re-installing the spotify desktop app to resolve a similar issue, all songs refuse to play past the 8 second ...
253 Views
0 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 7 My Question or IssueI'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play episodes from my Android phone with no issues. No episode of this podcast w...
Plan Premium Country USA Device PC Operating System Windows 7 My Question or Issue I'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play...
350 Views
0 replies
0 likes
Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some difficulties. I managed to get Spotify to install however...
Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some diffic...
Casual Listener
3288 Views
2 replies
0 likes
PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueThe music plays normally from my playlists when i boot up my computer, but if i were to look for any new music the player just gives me this (https://gyazo.com/a17e660171...
Plan Premium Country Finland Device PC Operating System Windows 10 My Question or Issue The music plays normally from my playlists when i boot up my computer, but if i were to look f...
Casual Listener
572 Views
2 replies
0 likes
PlanFreeCountry CanadaDeviceDesktopOperating SystemWindows 10My Question or IssueEverytime I play a song it freezes and says "Can't play the current song"
Plan Free Country Canada Device Desktop Operating System Windows 10 My Question or Issue Everytime I play a song it freezes and says "Can't play the current song"
Newbie
1416 Views
5 replies
0 likes
Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Spotify. And then, when I again open Discover Weekly,...
Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Sp...
194 Views
0 replies
0 likes
i don't found no songPlanPremiumCountryItalyDevicewindowsOperating Systemwindows 10 My Question or Issue
i don't found no song Plan Premium Country Italy Device windows Operating System windows 10 My Question or Issue
Community Legend
295 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSo, on desktop, the spotify application has recently changed how it shuffles songs in the past week. It used to shuffle every single one of my 2000 songs, but now i...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue So, on desktop, the spotify application has recently changed how it shuffles songs in th...
Community Legend
599 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 10 Pro 64-bit My Question or IssueSo, it's a bit strange in the way it works out, i'll further explain:I have a sound card, the Sound BlasterX G6 from Creative. And it only rapidl...
Plan Premium Country United States Device Windows PC Operating System Windows 10 Pro 64-bit My Question or Issue So, it's a bit strange in the way it works out, i'll further explain:...
Community Legend
1316 Views
1 replies
0 likes
PlanPremiumCountry Device(Microsoft Laptop)Operating System(Windows 10) My Question or IssueHi,When I open Spotify on my phone, under connect, I can see my phone and my amazon alexa. If I am playing a song on my phone and press the alexa, it plays fr...
Plan Premium Country Device (Microsoft Laptop) Operating System (Windows 10) My Question or Issue Hi, When I open Spotify on my phone, under connect, I can see my phone and m...
389 Views
0 replies
1 likes
SOLUTION: I fixed my issue by removing Spotify-related entries from my hosts file. I'm assuming they were added there to bypass ad servers -- no idea how they got there, though. PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 (version 18...
SOLUTION: I fixed my issue by removing Spotify-related entries from my hosts file. I'm assuming they were added there to bypass ad servers -- no idea how they got there, though. Plan Free ...
Casual Listener
7874 Views
8 replies
5 likes
PlanFreeCountryAustriaDeviceAcerAspireOperating SystemWindows10 My Question or IssueHey there,I wanted to play some music on my laptop (AcerAspire/Windows10).First, I tried playing it in the normal Spotify App I downloaded from the WindowsStore. But ...
Plan Free Country Austria Device AcerAspire Operating System Windows10 My Question or Issue Hey there, I wanted to play some music on my laptop (AcerAspire/Windows10). First, I tri...
Casual Listener
685 Views
1 replies
0 likes
