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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83707 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793784 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23453 Views

25 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3045 Views

0 replies

4 likes

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I notice a track replaced with another one from the same artist time and time again

PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (particularly "Don't Speak" by No Doubt) is replaced with another one from the s...

Newbie

Plan Premium Country Poland Device Desktop Operating System Windows 10   My Question or Issue Hi, so I've noticed a recurring problem with my -- say, nostalgic -- playlist. A song (par...

Udusush

Newbie

805 Views

1 replies

0 likes

playlist change
Song Replacement
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Web Player "Server not found"

PlanFreeCountrycanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueI get the error "Server not found" on the webiste and its been days and also i've tried in other browsers it still doesnt work. I've tried to open the website using googl...

Visitor

  Plan Free Country canada Device Laptop Operating System Windows 10   My Question or Issue I get the error "Server not found" on the webiste  and its been days and also i'v...

Keanu_C

Community Legend

724 Views

5 replies

0 likes

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Windows UWP App not showing username

I have Spotify Premium, and I'm using the Win10 UWP app on a Dell StudioXPS, and for some reason, my display name, or user name [The Lone Lycanroc] won't show on the app at all. Instead, it shows some generic string of code I don't even understand, a...

Casual Listener

I have Spotify Premium, and I'm using the Win10 UWP app on a Dell StudioXPS, and for some reason, my display name, or user name [The Lone Lycanroc] won't show on the app at all. Instead, it shows som...

260 Views

0 replies

0 likes

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Spotify can't play this right now

PlanPremium (for family)CountryUKDeviceSpotify for WindowsOperating SystemWindows 7My Question or IssueIf I currently have any other program / app open when I try to start music, it just immediately cancels it out, with the error message "Spotify can...

Newbie

Plan Premium (for family) Country UK Device Spotify for Windows Operating System Windows 7 My Question or Issue If I currently have any other program / app open when I try to start music, it...

6b-3_4ns0l3d7

Casual Listener

356 Views

1 replies

0 likes

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[Desktop] Can't play tracks on Desktop app

PlanPremiumCountryItaly DevicePC DesktopOperating SystemWindows 10 My Question or Issue Hello there, from yesterday i can't listen tracks on Spotify Desktop. I can on my Android Phone, Echo Plus and Web Player. When i click play on the top of the app...

Casual Listener

Plan Premium Country Italy    Device PC Desktop Operating System Windows 10   My Question or Issue   Hello there, from yesterday i can't listen tracks on Spotify Deskt...

jgordo

Casual Listener

912 Views

8 replies

0 likes

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Solved!! Foto na Playlist "Descobertas da Semana"

A minha Playlist "Descobertas da Semana" mostra uma foto antiga do facebook e não encontro um local onde eu posso alterar isso. Existe uma forma de alterar a foto/imagem? Obrigado.

Visitor

A minha Playlist "Descobertas da Semana" mostra uma foto antiga do facebook e não encontro um local onde eu posso alterar isso.   Existe uma forma de alterar a foto/imagem?   Obrigado.

user-removed

Not applicable

887 Views

4 replies

0 likes

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How to Clear the Queue

PlanPremium FamilyCountryUK Operating SystemWin 7, 64bit My Question or IssueThe queueis my biggest bone of contention with Spotify. It just doesn't work the way I expect. The issue I have today is how to clear it. As stated above, this is Windows wi...

Casual Listener

Plan Premium Family Country UK   Operating System Win 7, 64bit   My Question or Issue The queueis my biggest bone of contention with Spotify.  It just doesn't work the way I e...

Soundofus

Community Legend

18804 Views

3 replies

11 likes

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cant log to my laptop or Lg xventue

PremiumCountry USA DeviceAcer Nitro 5 Lg Xventure Operating SystemWindows 10 and android 7.0 Hello I cant log on to spotify on my laptop or androidbut I can log on from my computerwindows 10 android Lgjust got premium 3 days agoand cant get customer ...

Newbie

    Premium Country USA    Device Acer Nitro 5  Lg Xventure  Operating System Windows 10  and android 7.0       Hello I cant log on to sp...

214 Views

0 replies

0 likes

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Some songs didn't play on PC Spotify, suggested to clean reinstall. Now no songs work...

PlanFreeCountryAustraliaDeviceCustom built PCOperating SystemWindows 10 My Question or IssueWhy is this even an issue, some songs start playing for less than 10 seconds then say 'Can't play the current song'

Newbie

Plan Free Country Australia Device Custom built PC Operating System Windows 10   My Question or Issue Why is this even an issue, some songs start playing for less than 10 seconds then ...

203 Views

0 replies

0 likes

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songs not playing or showing up on windows desktop app

PlanPremiumCountryusaDevicewindows 10 pc My Question or Issuesongs that play fine on other devices wont play on wither of my windows computers. example sooner or later by the grass roots will play on my android phone and ipad, echo dot. but will not ...

Newbie

  Plan Premium Country usa Device windows 10 pc   My Question or Issue songs that play fine on other devices wont play on wither of my windows computers.   example sooner or...

237 Views

0 replies

0 likes

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What is the maximum resolution for an album Image in Spotify?

What is the maximum resolution for an album Image in Spotify (for locally added songs) since im around 2500x2500 and it is not showing in spotify? Regards

Newbie

What is the maximum resolution for an album Image in Spotify (for locally added songs) since im around 2500x2500 and it is not showing in spotify?   Regards  

364 Views

0 replies

0 likes

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"We can't play this until you allow this track in the Spotify phone app"

I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works involves doing something on your smartphone, but I ...

Casual Listener

I'm on Windows 10. I get the above message when I try to play Jesca Hoop - The Lost Sky from the Memories are Now album. I've looked up the issue here and the only fix people seem to find that works ...

zrhaskell

Casual Listener

853 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Dudas con mi plan premium/familiar

Tenía un plan premium que se renovaba el 2 de mayo.Sin querer lo he cambiado a familiar,lo he anulado enseguida y ahora me dice que mi plan familiar caduca el 28 de abril.¿No existe una forma de cancelar el plan familiar completamente y seguir en el ...

Newbie

Tenía un plan premium que se renovaba el 2 de mayo.Sin querer lo he cambiado a familiar,lo he anulado enseguida y ahora me dice que mi plan familiar caduca el 28 de abril.¿No existe una forma de canc...

Bittencourt

Spotify Star

342 Views

1 replies

0 likes

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After clean installation, all songs refuse to play

PlanFreeDeviceDesktop PCOperating SystemWindows 10My Question or IssueAfter re-installing the spotify desktop app to resolve a similar issue, all songs refuse to play past the 8 second point. Upon clicking a song, the first 5 seconds of it will play....

Newbie

Plan Free Device Desktop PC Operating System Windows 10 My Question or Issue After re-installing the spotify desktop app to resolve a similar issue, all songs refuse to play past the 8 second ...

262 Views

0 replies

0 likes

Platform breaking bug that's been around for almost 3 years now
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Can't Play a Specific Podcast on Windows 7 App

PlanPremiumCountryUSADevicePCOperating SystemWindows 7 My Question or IssueI'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play episodes from my Android phone with no issues. No episode of this podcast w...

Newbie

Plan Premium Country USA Device PC Operating System Windows 7   My Question or Issue I'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play...

355 Views

0 replies

0 likes

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Solved!! Spotify just won't work anymore.

Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some difficulties. I managed to get Spotify to install however...

Casual Listener

Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some diffic...

Yamiash101

Casual Listener

3391 Views

2 replies

0 likes

Help
won't install online
won't open
  • 3391 Views
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Spotify wont play new songs until reinstall

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueThe music plays normally from my playlists when i boot up my computer, but if i were to look for any new music the player just gives me this (https://gyazo.com/a17e660171...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue The music plays normally from my playlists when i boot up my computer, but if i were to look f...

justsaymedic

Casual Listener

580 Views

2 replies

0 likes

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Solved!! Can't play the current song

PlanFreeCountry CanadaDeviceDesktopOperating SystemWindows 10My Question or IssueEverytime I play a song it freezes and says "Can't play the current song"

Casual Listener

Plan Free Country  Canada Device Desktop Operating System Windows 10 My Question or Issue Everytime I play a song it freezes and says "Can't play the current song"  

Danielsalem

Newbie

1430 Views

5 replies

0 likes

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Discover Weekly always starts from the beginning.

Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Spotify. And then, when I again open Discover Weekly,...

Newbie

Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Sp...

197 Views

0 replies

0 likes

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i don't found no song

i don't found no songPlanPremiumCountryItalyDevicewindowsOperating Systemwindows 10 My Question or Issue

Newbie

i don't found no song Plan Premium Country Italy Device windows Operating System windows 10   My Question or Issue  

Sebasty

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes