Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
songcat1
Casual Listener
98379 Views
82 replies
27 likes

98379 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
105958 Views
291 replies
22 likes

105958 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7792 Views
1 replies
6 likes

7792 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148310 Views
0 replies
26 likes
Mac
Windows

148310 Views
0 replies
26 likes

Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

user-removed
Visitor
Plan Premium Country Canada Device Lenovo ideapad320 Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and S...
2019-04-10 6:03:46 PM
2019-04-11 6:46:54 PM
user-removed
Not applicable
1057 Views
2 replies
0 likes

1057 Views
2 replies
0 likes

Songs start not at beginning

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help

damienlair
Casual Listener
Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help
2019-04-11 3:38:17 PM
2019-04-11 3:53:13 PM
Bittencourt
Spotify Star
391 Views
3 replies
0 likes

391 Views
3 replies
0 likes

I cant play some music on my PC

PlanPremiumCountryMexicoDevicePCOperating SystemWindows 7 and 8.1 My Quest ion or IssueI can´t play some songs on my computer since the last update. I haven't problems on my cellphone, but on my computer i can't play very songs. i need help.I Sorry f...

Dejil
Newbie
Plan Premium Country Mexico Device PC Operating System Windows 7 and 8.1 My Quest ion or Issue I can´t play some songs on my computer since the last update. I haven't problems...
2019-04-10 5:11:10 AM
2019-04-11 1:14:27 PM
Pavezz
Newbie
422 Views
1 replies
3 likes

422 Views
1 replies
3 likes

Can't play Spotify on PC

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10My Question or IssueHello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android phone, I've tried reinstalling Spotify and try to use both regular and w...

lww-_kcsdruz
Regular
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Hello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android pho...
2019-04-08 7:36:45 PM
2019-04-11 3:58:06 AM
Bittencourt
Spotify Star
3233 Views
7 replies
0 likes

3233 Views
7 replies
0 likes

Dwie karty dźwiękowe

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuemam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by grał tylko na jednej a nie jak zmieniam domyślną to i on soebie też zmienia

manie3k
Newbie
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue mam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by...
2019-04-10 11:29:58 PM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

Solved!! Same song fragment repeats

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe program is stuck on the same song fragment (which was not a song I'd ever heard before); when I change to another song or playlist, etc., Spotify reverts back to the ...

DFN1966
Newbie
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue The program is stuck on the same song fragment (which was not a song I'd ever heard before); w...
2019-04-10 10:40:28 PM
2019-04-10 10:51:26 PM
Nico
Community Legend
496 Views
1 replies
0 likes

496 Views
1 replies
0 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

dcaverly
Newbie
Plan Free Country US Operating System Windows 10 My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...
2019-04-10 9:41:37 PM
2019-04-10 9:56:08 PM
Nico
Community Legend
523 Views
1 replies
0 likes

523 Views
1 replies
0 likes

Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

moltyhero
Casual Listener
Plan Free Country Israel Operating System Windows 10 My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...
2019-04-10 5:18:06 PM
2123 Views
0 replies
2 likes

2123 Views
0 replies
2 likes

BT Disconnected on Galaxy Watch

PlanPremiumCountryAustraliaDeviceGalaxy S9SoftwareAndroid 9 My Question or IssueI cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the message 'BT Disconnected, check your connection'. Interesting, when I open Spotify on m...

Tima4h
Regular
Plan Premium Country Australia Device Galaxy S9 Software Android 9 My Question or Issue I cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the...
2019-04-10 8:16:32 AM
798 Views
0 replies
0 likes

798 Views
0 replies
0 likes

Playlist count mismatch between Windows and iOS

PlanPremiumCountryUSADeviceiPhone SE and PCOperating SystemiOS 12.2 and Windows 10 1809 My Question or IssueI have a playlist that on Windows shows that there are 1,833 songs in it. However, on iOS it says I have 1,842 songs. I'm wondering why there ...

supershippy
Casual Listener
Plan Premium Country USA Device iPhone SE and PC Operating System iOS 12.2 and Windows 10 1809 My Question or Issue I have a playlist that on Windows shows that there are 1,833 songs...
2019-04-10 3:01:00 AM
289 Views
0 replies
1 likes

289 Views
0 replies
1 likes

Ad will show up in box on the left side of Spotify but the ad will not play and spotify will not pla

Plan free spotifyFree/PremiumCountry canada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 homeMy Question or IssueHI sometimes when I have spotify free on playing shuffled music their are sometimes that an add will come up ...

funky3578
Music Fan
Plan free spotify Free/Premium Country canada Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 home My Question or Issue HI sometimes when I...
2019-04-10 1:21:35 AM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Misleading icons: Save to library icon is active even when song has been added to library

PlanPremiumCountryUSADeviceIphone X , Windows DesktopOperating SystemWindows 10, ios 12 My Question or IssueIcon doesn't indicate song is already saved in Library leading to duplicate songs in Library.

t4321
Casual Listener
Plan Premium Country USA Device Iphone X , Windows Desktop Operating System Windows 10, ios 12 My Question or Issue Icon doesn't indicate song is already saved in Library leading to ...
2019-04-09 12:52:32 AM
650 Views
0 replies
0 likes
Bug iOS
buggy

650 Views
0 replies
0 likes

Local File cover art not loading, loading cover art from Spotify instead

PlanFree/PremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Pro x64 My Question or IssueTried deleting local-files.bnk file, did not work. Cover art for a few of my local files are not showing up, instead it's loading the cover art and song f...

0pTicaL
Gig Goer
Plan Free/Premium Country USA Device Desktop PC Operating System Windows 7 Pro x64 My Question or Issue Tried deleting local-files.bnk file, did not work. Cover art for a few of my l...
2019-04-09 12:07:33 AM
467 Views
0 replies
1 likes

467 Views
0 replies
1 likes

stations

PlanFree/PremiumCountryUSADevicesamsung galaxy on 1Operating Systemwindows 7My Question or IssueHello,I can not sync stations that I have on phone app to computer Spotify. Computer shows no stations at all.ThanksJeff

tobytommy
Newbie
Plan Free/Premium Country USA Device samsung galaxy on 1 Operating System windows 7 My Question or Issue Hello, I can not sync stations that I have on phone app to computer Spotify....
2019-04-09 10:52:58 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

BUG, disabled speakers on PC, Spotify skip all track

PlanPremiumHungary DevicePCOperating SystemWindows 10 My Question or Issue I disabled the integrated speakers on my computer at the office.Windows shows me a disabled tile icon on lower right side of the screen. (I can start Spotify desktop app with ...

BelaSzomathelyi
Casual Listener
Plan Premium Hungary Device PC Operating System Windows 10 My Question or Issue I disabled the integrated speakers on my computer at the office. Windows shows me a di...
2019-04-09 10:46:05 PM
464 Views
0 replies
0 likes

464 Views
0 replies
0 likes

Solved!! Tracks not available.

Hello.Why are tracks available on iTunes but not Spotify? For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Premium customer in the UK. Why is Spotify so poor at obtaining th...

Canard1066
Newbie
Hello. Why are tracks available on iTunes but not Spotify? For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Prem...
2019-04-09 10:18:10 AM
2019-04-09 6:15:01 PM
OneByBoo
Roadie
816 Views
1 replies
0 likes

816 Views
1 replies
0 likes

Solved!! The spotify application is not responding.

PlanFreeCountryIndiaDeviceDesktopOperating SystemWindows 10 My IssueWhenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify application is not responding". And even after that it launches without loading the c...

Yashbhan1994
Newbie
Plan Free Country India Device Desktop Operating System Windows 10 My Issue Whenever spotify app autolaunch after booting windows 10 it always gives this error "The spotify applicati...
2019-04-09 12:39:48 PM
2019-04-09 12:51:40 PM
Nico
Community Legend
4424 Views
1 replies
0 likes

4424 Views
1 replies
0 likes

Solved!! [Desktop] Select default Sound Device

--enable-audio-graph command line option stop workinghow to open output sound device selection in advanced settings now?PremiumWindows 10

mprussia
Newbie
--enable-audio-graph command line option stop working how to open output sound device selection in advanced settings now? Premium Windows 10
2019-04-08 10:53:41 PM
2019-04-09 12:44:21 PM
Sebasty
Community Legend
48057 Views
1 replies
3 likes

48057 Views
1 replies
3 likes

followed playlists do not update correctly

PlanPremiumCountryRomaniaDevicePCOperating SystemWindows 10 My Question or IssueI follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly in my Spotify on WIndows 10. Some strage things happen:I click on a song an...

sinmax
Casual Listener
Plan Premium Country Romania Device PC Operating System Windows 10 My Question or Issue I follow a few Spotify playlists. When Spotify updates them, they do not get updated correctly...
2019-04-09 11:32:39 AM
2019-04-09 12:14:09 PM
Nico
Community Legend
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Spotify Skipping intros?

PlanPremiumCountry - Canda DeviceDesktopOperating SystemWindows 10My Question or IssueWhy is Hiphop Central skipping intros of songs? is there a setting to turn this off?None of my other playlists are doing this.

theretrocaribou
Visitor
Plan Premium Country - Canda Device Desktop Operating System Windows 10 My Question or Issue Why is Hiphop Central skipping intros of songs? is there a setting to turn this of...
2019-03-12 10:18:12 PM
2019-04-09 11:40:16 AM
jameslomax2
Newbie
1691 Views
1 replies
2 likes

1691 Views
1 replies
2 likes

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