Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
114233 Views
82 replies
27 likes

114233 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
111517 Views
291 replies
22 likes

111517 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8551 Views
1 replies
6 likes

8551 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149506 Views
0 replies
26 likes
Mac
Windows

149506 Views
0 replies
26 likes

les musiques refusent de jouer

PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or Issuebonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le message soivant: spotify ne peut pas faire jouer ceci en ce moment. si vous possédez u...

mr_buzz3000
Newbie
Plan Free Country Canada Device Operating System Windows 10 My Question or Issue bonjour, aujourd'**bleep** spotify refusait de faire jouer mes musiques en me donnant le messa...
2019-04-11 11:34:44 PM
385 Views
0 replies
0 likes

385 Views
0 replies
0 likes

Can't load spotify anymore

PlanPremiumCountryCanada DevicePCOperating System Windows 7 My Question or IssuePOP UP"""computer does not have enough memory and disk space (but IT DOES!) please close programs and delete some files (which I have done) and retry. And I have retried ...

_hvf-jg2c7lbg
Regular
Plan Premium Country Canada Device PC Operating System Windows 7 My Question or Issue POP UP"""computer does not have enough memory and disk space (but IT DOES!...
2019-04-09 2:43:51 AM
2019-04-11 10:44:50 PM
_hvf-jg2c7lbg
Regular
630 Views
4 replies
0 likes

630 Views
4 replies
0 likes

Webplayer not working, 401 error - Failed to load Resource

Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer.But it always appeared "oops, something went wrong". I tried it with many browsers:Chrome, Edge and Firefox. All have the same problem. I went to Developer ...

tobias05
Casual Listener
Hello, I bought me a new notebook with Windows 10 and wanted to play music from the webplayer. But it always appeared "oops, something went wrong". I tried it with many browsers: Chrome, Edg...
2019-04-09 9:00:50 PM
2019-04-11 10:29:27 PM
Nico
Community Legend
1408 Views
3 replies
1 likes

1408 Views
3 replies
1 likes

Friend Feed Is Missing

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueOnce again, the friend feed is missing. Instead of seeing what my friends are listening to, all I see is "See what your friends are listening to" I've already reinstalled t...

Vince758
Regular
Plan Premium Country Device Laptop Operating System Windows 10 My Question or Issue Once again, the friend feed is missing. Instead of seeing what my friends are listeni...
2019-04-10 3:45:36 PM
2019-04-11 10:22:27 PM
A_Musicophile
Community Legend
487 Views
1 replies
1 likes

487 Views
1 replies
1 likes

Solved!! promotions

Plan PremiumCountryCanadaDeviceLenovo ideapad320Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and Spotify tells ms I am not eligible for the free google mini promotion - why

user-removed
Visitor
Plan Premium Country Canada Device Lenovo ideapad320 Operating System Windows 10 I have premium account that I paid for a full year instead of 9.99 per month and S...
2019-04-10 6:03:46 PM
2019-04-11 6:46:54 PM
user-removed
Not applicable
1096 Views
2 replies
0 likes

1096 Views
2 replies
0 likes

Songs start not at beginning

Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help

damienlair
Casual Listener
Songs start not at beginning why? how to turn off this dj option i dont need it and i would like to lisent nusics at the begining like a movies please help
2019-04-11 3:38:17 PM
2019-04-11 3:53:13 PM
Bittencourt
Spotify Star
397 Views
3 replies
0 likes

397 Views
3 replies
0 likes

I cant play some music on my PC

PlanPremiumCountryMexicoDevicePCOperating SystemWindows 7 and 8.1 My Quest ion or IssueI can´t play some songs on my computer since the last update. I haven't problems on my cellphone, but on my computer i can't play very songs. i need help.I Sorry f...

Dejil
Newbie
Plan Premium Country Mexico Device PC Operating System Windows 7 and 8.1 My Quest ion or Issue I can´t play some songs on my computer since the last update. I haven't problems...
2019-04-10 5:11:10 AM
2019-04-11 1:14:27 PM
Pavezz
Newbie
424 Views
1 replies
3 likes

424 Views
1 replies
3 likes

Can't play Spotify on PC

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10My Question or IssueHello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android phone, I've tried reinstalling Spotify and try to use both regular and w...

lww-_kcsdruz
Regular
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Hello, I can't play any songs on spotify on my windows 10 pc, I can do that perfectly on my android pho...
2019-04-08 7:36:45 PM
2019-04-11 3:58:06 AM
Bittencourt
Spotify Star
3249 Views
7 replies
0 likes

3249 Views
7 replies
0 likes

Dwie karty dźwiękowe

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuemam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by grał tylko na jednej a nie jak zmieniam domyślną to i on soebie też zmienia

manie3k
Newbie
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue mam w komputerze dwie karty dźwiękowe i chciał bym sie dowiedzieć jak zmusic spotyfy by...
2019-04-10 11:29:58 PM
308 Views
0 replies
0 likes

308 Views
0 replies
0 likes

Solved!! Same song fragment repeats

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe program is stuck on the same song fragment (which was not a song I'd ever heard before); when I change to another song or playlist, etc., Spotify reverts back to the ...

DFN1966
Newbie
Plan Premium Country US Device Desktop Operating System Windows 10 My Question or Issue The program is stuck on the same song fragment (which was not a song I'd ever heard before); w...
2019-04-10 10:40:28 PM
2019-04-10 10:51:26 PM
Nico
Community Legend
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Lost history and queue on force quit.

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, including history and queue. The queue resets to what it was the last time I op...

dcaverly
Newbie
Plan Free Country US Operating System Windows 10 My Question or Issue I use the Windows app, and any time the app is force closed, all data since I last opened the app is lost, includi...
2019-04-10 9:41:37 PM
2019-04-10 9:56:08 PM
Nico
Community Legend
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Spotify installer stuck

PlanFreeCountryIsrael Operating SystemWindows 10 My Question or IssueEvery time I update Spotify, the installer just stayes there forever, untill I unsinall and install again Spotify. Tried to delete every trace of the program, still happening.The is...

moltyhero
Casual Listener
Plan Free Country Israel Operating System Windows 10 My Question or Issue Every time I update Spotify, the installer just stayes there forever, untill I unsinall and in...
2019-04-10 5:18:06 PM
2146 Views
0 replies
2 likes

2146 Views
0 replies
2 likes

BT Disconnected on Galaxy Watch

PlanPremiumCountryAustraliaDeviceGalaxy S9SoftwareAndroid 9 My Question or IssueI cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the message 'BT Disconnected, check your connection'. Interesting, when I open Spotify on m...

Tima4h
Regular
Plan Premium Country Australia Device Galaxy S9 Software Android 9 My Question or Issue I cannot get my Galaxy Watch to connect to Spotify on my phone. I keep getting the...
2019-04-10 8:16:32 AM
806 Views
0 replies
0 likes

806 Views
0 replies
0 likes

Playlist count mismatch between Windows and iOS

PlanPremiumCountryUSADeviceiPhone SE and PCOperating SystemiOS 12.2 and Windows 10 1809 My Question or IssueI have a playlist that on Windows shows that there are 1,833 songs in it. However, on iOS it says I have 1,842 songs. I'm wondering why there ...

supershippy
Casual Listener
Plan Premium Country USA Device iPhone SE and PC Operating System iOS 12.2 and Windows 10 1809 My Question or Issue I have a playlist that on Windows shows that there are 1,833 songs...
2019-04-10 3:01:00 AM
298 Views
0 replies
1 likes

298 Views
0 replies
1 likes

Ad will show up in box on the left side of Spotify but the ad will not play and spotify will not pla

Plan free spotifyFree/PremiumCountry canada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 homeMy Question or IssueHI sometimes when I have spotify free on playing shuffled music their are sometimes that an add will come up ...

funky3578
Music Fan
Plan free spotify Free/Premium Country canada Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 home My Question or Issue HI sometimes when I...
2019-04-10 1:21:35 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Misleading icons: Save to library icon is active even when song has been added to library

PlanPremiumCountryUSADeviceIphone X , Windows DesktopOperating SystemWindows 10, ios 12 My Question or IssueIcon doesn't indicate song is already saved in Library leading to duplicate songs in Library.

t4321
Casual Listener
Plan Premium Country USA Device Iphone X , Windows Desktop Operating System Windows 10, ios 12 My Question or Issue Icon doesn't indicate song is already saved in Library leading to ...
2019-04-09 12:52:32 AM
658 Views
0 replies
0 likes
Bug iOS
buggy

658 Views
0 replies
0 likes

Local File cover art not loading, loading cover art from Spotify instead

PlanFree/PremiumCountryUSADeviceDesktop PCOperating SystemWindows 7 Pro x64 My Question or IssueTried deleting local-files.bnk file, did not work. Cover art for a few of my local files are not showing up, instead it's loading the cover art and song f...

0pTicaL
Gig Goer
Plan Free/Premium Country USA Device Desktop PC Operating System Windows 7 Pro x64 My Question or Issue Tried deleting local-files.bnk file, did not work. Cover art for a few of my l...
2019-04-09 12:07:33 AM
481 Views
0 replies
1 likes

481 Views
0 replies
1 likes

stations

PlanFree/PremiumCountryUSADevicesamsung galaxy on 1Operating Systemwindows 7My Question or IssueHello,I can not sync stations that I have on phone app to computer Spotify. Computer shows no stations at all.ThanksJeff

tobytommy
Newbie
Plan Free/Premium Country USA Device samsung galaxy on 1 Operating System windows 7 My Question or Issue Hello, I can not sync stations that I have on phone app to computer Spotify....
2019-04-09 10:52:58 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

BUG, disabled speakers on PC, Spotify skip all track

PlanPremiumHungary DevicePCOperating SystemWindows 10 My Question or Issue I disabled the integrated speakers on my computer at the office.Windows shows me a disabled tile icon on lower right side of the screen. (I can start Spotify desktop app with ...

BelaSzomathelyi
Casual Listener
Plan Premium Hungary Device PC Operating System Windows 10 My Question or Issue I disabled the integrated speakers on my computer at the office. Windows shows me a di...
2019-04-09 10:46:05 PM
470 Views
0 replies
0 likes

470 Views
0 replies
0 likes

Solved!! Tracks not available.

Hello.Why are tracks available on iTunes but not Spotify? For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Premium customer in the UK. Why is Spotify so poor at obtaining th...

Canard1066
Newbie
Hello. Why are tracks available on iTunes but not Spotify? For example, The Police album "Ghost in the Machine" only has 5 out of 11 tracks available to play even though I am a Spotify Prem...
2019-04-09 10:18:10 AM
2019-04-09 6:15:01 PM
OneByBoo
Roadie
837 Views
1 replies
0 likes

837 Views
1 replies
0 likes

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