Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12265 Views

105 replies

47 likes

  • 12265 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1476 Views

15 replies

2 likes

Possible Bug
  • 1476 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3756 Views

40 replies

2 likes

  • 3756 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9164 Views

0 replies

4 likes

  • 9164 Views
  • 0 replies
  • 4 likes

Solved!! Music stops playing on spotify

PlanPremiumCountrySpainDeviceAsus TUF Gaming FX504Operating SystemWindows 10 My Question or IssueWhen I play a song, it plays for 5 secons aproximately and then it stops playing (look at the video I send you). On other occasions, songs simply don't p...

Casual Listener

Plan Premium Country Spain Device Asus TUF Gaming FX504 Operating System Windows 10   My Question or Issue When I play a song, it plays for 5 secons aproximately and then it stops play...

Draniik

Regular

3035 Views

5 replies

2 likes

  • 3035 Views
  • 5 replies
  • 2 likes

Songs stop playing

When I play songs on the computer app it stops playing about five songs later. I never used to have a problem with this so maybe it's my computer. Does anyone know how to fix this?

Composer

When I play songs on the computer app it stops playing about five songs later. I never used to have a problem with this so maybe it's my computer. Does anyone know how to fix this?  

user-removed

Not applicable

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

daily mix changed while listening

PlanFreeCountryCanadaDevicewindow PC/samsung A5Operating SystemWindows 10 My Question or IssueMy saved daily mix change while i was listening, artists and genres, it keep the same name "Daily Mix 2" and highlighted artists who are no longer in the pl...

Newbie

  Plan Free Country Canada Device window PC/samsung A5 Operating System Windows 10   My Question or Issue My saved daily mix change while i was listening, artists and genres, it ...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Can't un-save Local File

PlanPremiumCountryIrelandDeviceAcer Aspire 7Operating SystemWindows 10 My Question or IssueI downloaded an .mp3 file and wanted to add it to 'Songs'. However, it only appeared in Local Files, so I went on my phone and was able to save it there, and i...

Casual Listener

Plan Premium Country Ireland Device Acer Aspire 7 Operating System Windows 10   My Question or Issue I downloaded an .mp3 file and wanted to add it to 'Songs'. However, it only appeare...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

retrieving on windows songs hidden on android

PlanFreeCountry Devicen/aOperating SystemAndroid & Windows 10 My Question or IssueHi,I create playlists with over 3000 items in them, sometimes close to 8000. When I listen to them on my mobile and I run into a track I don't like or that is not relev...

Visitor

Plan Free Country   Device n/a Operating System Android & Windows 10   My Question or Issue Hi, I create playlists with  over 3000 items in them, sometimes close to...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Superuser Contribution My username is a bunch of random numbers

Plan: PremiumCountryIreland DeviceMacbook Pro 15 inch 2018Operating SystemiOS High Sierra My Question or Issue My username just changed from my name to a bunch of random numbers and my profile photo disappeared. I've tried to connect it with Facebook...

Newbie

Plan:  Premium Country Ireland   Device Macbook Pro 15 inch 2018 Operating System iOS High Sierra   My Question or Issue   My username just changed from my name to a b...

Katerina

Spotify Legend

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Local Files turn off everytime I turn on Spotify

PlanFreeCountryPolandDeviceDesktop PCOperating SystemWindows 10 My IssueEverytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify without internet connection, the setting doesn't turn off.

Newbie

Plan Free Country Poland Device Desktop PC Operating System Windows 10   My Issue Everytime I turn on Spotify, I have to set my source folder for my Local Files. If I open Spotify with...

678 Views

0 replies

0 likes

local files
Windows
  • 678 Views
  • 0 replies
  • 0 likes

'Your Mixtape' playlists don't show up at all

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Issue I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mixtape' in German) and used it all the time. Now it doesn't show up anymore in Librar...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Issue   I loved the 'Your Mixtape/Daily Mix' feature (I'm guessing at the translation here, it's "Dein Mix...

Maxnet

Casual Listener

802 Views

2 replies

1 likes

  • 802 Views
  • 2 replies
  • 1 likes

Showing unavailable songs

PlanPremiumCountryAustraliaDeviceiPhone 8, Windows DesktopOperating SystemiOS 12.2, Windows 10My Question or IssueThere appear to be numerous topics around this but none of which provide a satisfactory answer. There is a setting on Spotify "Show unav...

Casual Listener

Plan Premium Country Australia Device iPhone 8, Windows Desktop Operating System iOS 12.2, Windows 10 My Question or Issue There appear to be numerous topics around this but none of which pr...

1544 Views

0 replies

0 likes

songs
unavailable
  • 1544 Views
  • 0 replies
  • 0 likes

Loud settings is -6dB (too quiet) on Premium

PlanPremiumCountryCzechia & Vietnam (travelling)DeviceHP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakersOperating SystemWindows 10 My Question or IssueI have setting of streaming: Very High. Loudness profile: Loud. Yesterda...

Music Fan

Plan Premium Country Czechia & Vietnam (travelling) Device HP Spectre (top line) + Motu 828x connected via optical to Bose HiFi speakers Operating System Windows 10   My Question or...

493 Views

0 replies

1 likes

  • 493 Views
  • 0 replies
  • 1 likes

Solved!! Friend feed disappears on pc. Says "See what friends are playing. Find friends."

PlanPremium.CountryCanadaDeviceDell intel, core i7,Operating System Windows 10. My Question or IssueHow can I resolve this repeated friend feed loss long term? I've uninstalled & reinstalled. Restarted pc. Cleared dns cache. My spotify settings are c...

Casual Listener

Plan Premium. Country Canada Device Dell intel, core i7, Operating System  Windows 10.   My Question or Issue How can I resolve this repeated friend feed loss long term? I've unin...

jensrspot12

Casual Listener

1218 Views

2 replies

0 likes

Friend feed fails.
  • 1218 Views
  • 2 replies
  • 0 likes

Spotify keeps automatically changing over to Playlists I've never listened to with (explicit lyrics)

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroidMy Question or IssueListening to my Playlists when it automatically and constantly changes over to gangster rap with explicit lyrics (that I've never listened or subscribed to). We have k...

Casual Listener

Plan Premium Country US Device Samsung Note 8 Operating System Android My Question or Issue Listening to my Playlists when it automatically and constantly changes over to gangster rap with e...

y8uexldx_-pf

Casual Listener

779 Views

4 replies

1 likes

  • 779 Views
  • 4 replies
  • 1 likes

Playlist randomly adding songs (LOTS of songs)

I have a playlist i've been working on for 2 years. It has a lot of songs, about 7000. About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a new playlist. No problems for nearly 3 years. (Also, I do this so...

Newbie

I have a playlist i've been working on for 2 years.  It has a lot of songs, about 7000.  About once a month I copy the songs into a LIST RANDOMIZER online and paste the songs back into a ne...

Ethan_Moore004

Composer

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

ALBUMS GREYED OUT FOR ME BUT NOT FOR OTHERS

See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results, when songs are featured in playlists they are greyed out and skipped. meanwhile, my friend with an account in the same country as me can find and play that album ...

Casual Listener

See for example 98.12.98 Otokotachi No Wakare, the album is absent from search results,  when songs are featured in playlists they are greyed out and skipped.  meanwhile, my friend with an...

Sebasty

Community Legend

600 Views

4 replies

0 likes

  • 600 Views
  • 4 replies
  • 0 likes

Album cover not showing on Discord from local file

http://prntscr.com/niqkvu How can I make it show on Discord? It's bothering me more than it should lol.

Casual Listener

http://prntscr.com/niqkvu   How can I make it show on Discord? It's bothering me more than it should lol.

ElainaD

Composer

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

keeps skipping to next track

PlanPremiumCountryUKDeviceDell T1700Operating Systemwindows 10 pro now new software installed My Question or IssueIt has been working fine until today click any song and it just skips to the next song every second. i have tried uninstall, clear cache...

Newbie

Plan Premium Country UK Device Dell T1700 Operating System windows 10 pro now new software installed     My Question or Issue It has been working fine until today click any song ...

LordoftheSith

Composer

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Gif/video album covers on pc

PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 My QuestionSo on android some albums have a gif/video showing on the background. I think it is really cool but I cant really use it on my phone since i'm on the go.I do often have spo...

Casual Listener

Plan Premium Country Sweden Device Desktop PC Operating System Windows 10   My Question So on android some albums have a gif/video showing on the background. I think it is really cool ...

songassistant

Composer

8382 Views

1 replies

5 likes

  • 8382 Views
  • 1 replies
  • 5 likes

Spotify playing on work PC while I'm listening in my car.

I have spotify on my phone and 2 PCs including one at work.I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. To my surprise recently a coworker let me know that so...

Regular

I have spotify on my phone and 2 PCs including one at work. I listen to music on spotify with headphones while I work. Then l get in to my vehicle and listen in the car via Bluetooth driving home. ...

Marti_Lover

Casual Listener

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

What happened to The Police?

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this:"The availability of music on Spotify is up to the artists and their music label. If the music is gone, the artist or their music label has likely d...

Regular

What happened to all their albums? They just disappeared!:confused: And yes, I have already read this: "The availability of music on Spotify is up to the artists and their music label. If the music ...

Privarn

Casual Listener

1943 Views

7 replies

1 likes

  • 1943 Views
  • 7 replies
  • 1 likes

Spotify injects an old, removed playlist into every current playlist, album, and daily mix.

PlanFree/PremiumCountryNetherlands Device(Desktop, laptop, mobile phones)Operating System(Windows 10, Android) My Question or IssueShort:I created a long playlist. Since that moment Spotift injects that playlist into EVERY playlist, album, and daily ...

Newbie

Plan Free/Premium Country Netherlands   Device (Desktop, laptop, mobile phones) Operating System (Windows 10, Android)   My Question or Issue Short: I created a long playlist. S...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes