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Radio gives error all the time. it does not work!

Radio gives error all the time. it does not work!

I can not play the radio neither on PC and mobile phone. Why is this so?

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5 Replies

Hi @mineb, thanks for writing!

 

Can you please give me some more details about it? Is it ANY radio you try to play, or just specific ones? 

 

Did it start recently? Do you get any error messages?

BittencourtSpotify Star
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Hi,

Yes! any radio station i tried to play on my pc or mobile device is not working. It's giving error like those pictures I shared. 

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photo5888511463054749734.jpg

Hey @mineb,

 

What's your operational system (desktop and mobile)?

 

Can you please try reinstalling the apps following the steps bellow?

 

https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/

 

Let me know if this helps!

BittencourtSpotify Star
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Hi

I reinstalled the desktop app. Now I can not play any song more than 6sec. and radio still gives error 🤕 why is that really? Its nonsense

Hey @mineb,

 

I'm sorry about that. I've just checked and realized it's an Ongoing Issue. Please click on the link bellow to see the suggestions from the staff and updated status:

 

https://community.spotify.com/t5/Ongoing-Issues/quot-Spotify-can-t-play-this-right-now-quot-Songs-st...

 

Hope this is more helpful!

BittencourtSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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