Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81570 Views

40 replies

68 likes

  • 81570 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779076 Views

503 replies

64 likes

  • 779076 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18810 Views

19 replies

5 likes

  • 18810 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

  • 2829 Views
  • 0 replies
  • 4 likes

PC App won't launch, can't uninstall, reinstall doesn't help

I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spotify folders I can find on my pc but it's still not w...

Newbie

I'm premium since 2011, this never happened to me. The PC app is not launching as it always did when I start my pc. I cannot uninstall and I tried to reinstall a lot of times. I deleted all the spoti...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Disable Gapless Playback

PlanPremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueHow can i disable gapless playback? The option is not available in Spotify's settings.

Casual Listener

  Plan Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue How can i disable gapless playback? The option is not available in Spotify's ...

hookah

Casual Listener

805 Views

1 replies

1 likes

  • 805 Views
  • 1 replies
  • 1 likes

Songs wont sync

PlanPremiumCountryPolandDevicePc and Samsung J5 Operating SystemWindowsa 10, Andriod My Question or IssueHiMy songs dont sync berten pc and smartphone. I have to add them again on my pc. On phone everything is fine.

Casual Listener

Plan Premium Country Poland Device Pc and Samsung J5  Operating System Windowsa 10, Andriod   My Question or Issue Hi My songs dont sync berten pc and smartphone.  I  h...

Azaney

Casual Listener

400 Views

2 replies

1 likes

  • 400 Views
  • 2 replies
  • 1 likes

Spotify Desktop not working on Windows 10

PlanPremiumCountrySpain DeviceLenovo YOGA 710-14ISKOperating SystemWindows 10 My Question or IssueEvery time I try to play a song on Spotify, it stops after 3-5 seconds and the message "Can't play the current song" appears. I've tried deleting the pr...

Casual Listener

Plan Premium Country Spain   Device Lenovo YOGA 710-14ISK Operating System Windows 10   My Question or Issue Every time I try to play a song on Spotify, it stops after 3-5 second...

OneByBoo

Roadie

416 Views

1 replies

1 likes

  • 416 Views
  • 1 replies
  • 1 likes

I uploaded an album to my spotify and I can't do it again.

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc...It was a success, I created a playlist for the album and it was set on my PC then I tried to do the same for my phone so I can also liste...

Newbie

Hi, I recently added an album to my Spotify. I know how to do it Preferences>add a local source>local file etc... It was a success, I created a playlist for the album and it was set on my PC t...

405 Views

0 replies

0 likes

Desktop
Your Music
  • 405 Views
  • 0 replies
  • 0 likes

Skip button going backwards

Plan:PremiumCountry:United StatesDevice:PCOperating System:Windows 10My Question or Issue:I press the next track button on my keyboard which is the F8 button, but it instead does the function of the previous track button. The previous track button pe...

Newbie

  Plan: Premium Country: United States Device: PC Operating System: Windows 10 My Question or Issue: I press the next track button on my keyboard which is the F8 button, but it instead...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

Global Media keys

PlanPremiumCountryUKDeviceHP PavillionOperating SystemWindows 10Spotify Build1.1.5.153.gf614956dMy Question or IssueFollowing the most recent update, the media keys on my keyboard no longer work globally. They worked fine a week or so ago but all of ...

Casual Listener

Plan Premium Country UK Device HP Pavillion Operating System Windows 10 Spotify Build 1.1.5.153.gf614956d My Question or Issue Following the most recent update, the media keys on my keyboa...

jordan8396

Casual Listener

1008 Views

1 replies

0 likes

Global
media keys
  • 1008 Views
  • 1 replies
  • 0 likes

Synchronisation between smartphone and desktop doesn't work

PlanPremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello everybody, I've noticed that since one month I can't find anymore on the desktop the songs I saved in my smartphone's...

Newbie

Plan Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue Hello everybody, I've noticed that since one mo...

sebacicu

Newbie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

[Connect] Connection problems

Windows 10BelgiumPremium subscription Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, but then I had error 7. I then tried it again and now it says er...

Newbie

Windows 10 Belgium Premium subscription   Hi, for a week or so, I can't connect to Spotify anymore. First, it showed Error 4. I read some advice to check my firewalls and reinstall Spotify, ...

596 Views

0 replies

0 likes

Connect
  • 596 Views
  • 0 replies
  • 0 likes

Searched terms in playlist wont shuffle

Spotify wont shuffle only the searched terms (album, artist, songs) in my playlist. I used to be able to search for an album or artist (ex. Drake) and shuffle only the Drake songs in my playlist, now it shuffles my entire playlist. Is there a way to ...

Newbie

Spotify wont shuffle only the searched terms (album, artist, songs) in my playlist. I used to be able to search for an album or artist (ex. Drake) and shuffle only the Drake songs in my playlist, now...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

[All Platforms][Search] Avdanced search to have additional "song" (or "title") tag

Advanced search can take tags such as "genre" or "year". I haven't found a way to specify "song" or "title". That's needed to find e.g. versions of "Dinah" without the results being overflowed by all the good stuff that Dinah Washington has delivered...

Casual Listener

Advanced search can take tags such as "genre" or "year". I haven't found a way to specify "song" or "title". That's needed to find e.g. versions of "Dinah" without the results being overflowed by all...

w8rn8r

Casual Listener

851 Views

2 replies

1 likes

All Platforms
Search
  • 851 Views
  • 2 replies
  • 1 likes

Spotify Browser wont load any songs and the spotify app wont load any new songs. [Video]

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueMade a video explaining the issue as a whole because im tired of retyping my problem and not getting responses even when I post on multiple accounts. anyways here is the video I...

Casual Listener

  Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Made a video explaining the issue as a whole because im tired of retyping my problem and not ...

902 Views

0 replies

0 likes

  • 902 Views
  • 0 replies
  • 0 likes

Chromecast using windows native app

PlanPremiumCountryUSADeviceOperating SystemWindows 10My Question or IssueChromecast should be able to be used from the native app. Its not a fix to run both the web player and the windows player and work around various tricks to make it work. There a...

Casual Listener

Plan Premium Country USA Device Operating System Windows 10 My Question or Issue Chromecast should be able to be used from the native app. Its not a fix to run both the web player and the win...

337 Views

0 replies

1 likes

  • 337 Views
  • 0 replies
  • 1 likes

Solved!! Deskop app not working

Hi all,Firstly few information: DevicePC Operating SystemWindows 10 x64 - today installed with all updates Firewall - disabled for testsSpotify App - Newest (reinstalled from Windows Web Store)Sound card - AIM SC8000 - drivers (tested few versions)We...

Casual Listener

Hi all, Firstly few information:   Device PC   Operating System Windows 10 x64 - today installed with all updates   Firewall - disabled for tests Spotify App - Newest (reinst...

wacek_1984

Casual Listener

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

No se puede reproducir la canción actual / Can not play the current song

PlanFreeCountryChileDevice(PC)Operating System(Windows 10) My Question or IssueCada vez que quiero reproducir una canción me sale "no se puede reproducir la canción actual", ya deshabilite la aceleración de hardware y reinstale Spotify pero nada me a...

Newbie

Plan Free Country Chile Device (PC) Operating System (Windows 10)   My Question or Issue Cada vez que quiero reproducir una canción me sale "no se puede reproducir la canción actual", ...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

"Can't play this right now" when i'm in full screen games

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueSo, the subject says it all. When i'm playing a song or playlist and then open a game, it stops the music.A message appears that says "Spotify can't play this right now...

Newbie

Plan Premium Country Argentina Device PC Operating System Windows 10   My Question or Issue So, the subject says it all. When i'm playing a song or playlist and then open a game, it st...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Spotify Connect not working on desktop but on all other devices.

So, I have had spotify premium for a couple of months, so I could set it up with my Amazon Echo Plus speaker. I've been able to play songs on my Echo Plus, my Samsung Galaxy S6 and my Desktop (Win10) without any issues. However, recently I've been ha...

Newbie

So, I have had spotify premium for a couple of months, so I could set it up with my Amazon Echo Plus speaker. I've been able to play songs on my Echo Plus, my Samsung Galaxy S6 and my Desktop (Win10)...

A_Musicophile

Community Legend

1254 Views

1 replies

0 likes

Spotify Connect Desktop
  • 1254 Views
  • 1 replies
  • 0 likes

Solved!! Cover art disappeared

PlanPremiumCountryUSAOperating SystemWindows 7 My Question or IssueI clicked on the cover art in the bottom left corner of the screen and instead of getting larger, it disappeared and I can't seem to get it back. Can anyone verify if this is happenen...

Casual Listener

Plan Premium Country USA Operating System Windows 7   My Question or Issue I clicked on the cover art in the bottom left corner of the screen and instead of getting larger, it disappeare...

Soundofus

Community Legend

3241 Views

3 replies

0 likes

  • 3241 Views
  • 3 replies
  • 0 likes