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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2019 Views

0 replies

2 likes

  • 2019 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150118 Views

83 replies

27 likes

  • 150118 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137855 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11265 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Problems in my PC

PlanPremiumCountryMexicoDevicePCOperating System Windows 10 My Question or IssueA few hours ago I tried to play an artist, which was impossible, I thought that uninstalling and reinstalling the problem would be solved, but it turned out worse, all my...

Casual Listener

  Plan Premium Country Mexico Device PC Operating System  Windows 10   My Question or Issue A few hours ago I tried to play an artist, which was impossible, I thought that u...

Mantisentil

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
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I though Spotify was a music streaming service

PlanPremiumCountryNot your f businessDeviceWindows 7 My Question or Issue Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**bleep**. I tried changing the path where spotify saves songs so I dont fill my SSD ...

Gig Goer

Plan Premium Country Not your f business Device Windows 7   My Question or Issue   Yo, I though spotify was a music streaming service. Then why the **bleep** does is store so**blee...

J-P1

Gig Goer

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

No me deja ver a mis amigos

Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?.Aclaro que tengo Windows y la app actualizados.

Casual Listener

Hola, desde hace unos dias no puedo ver algunos de mis amigos. Solo aparece uno y los demas no aparecen. Alguna idea de que puede ser?. Aclaro que tengo Windows y la app actualizados.

714 Views

0 replies

2 likes

  • 714 Views
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Spotify Skipping intros?

PlanPremiumCountry - Canda DeviceDesktopOperating SystemWindows 10My Question or IssueWhy is Hiphop Central skipping intros of songs? is there a setting to turn this off?None of my other playlists are doing this.

Visitor

  Plan Premium Country - Canda   Device Desktop Operating System Windows 10 My Question or Issue Why is Hiphop Central skipping intros of songs? is there a setting to turn this of...

jameslomax2

Newbie

1775 Views

1 replies

2 likes

  • 1775 Views
  • 1 replies
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[All Platforms][Playlists] Deleted songs from a playlist keep reappearing in that playlist

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

Visitor

I have deleted some songs from one of my playlists but these deleted songs keep reappearing in that playlist. How do i prevent this from happening or what can i do to stop this?

leviE

Composer

485 Views

1 replies

0 likes

All Platforms
Playlists
  • 485 Views
  • 1 replies
  • 0 likes

Volume does not turn up or down

PlanPremiumCountrySpainDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhen I use the Windows buttons to turn the volume up or down, the volume doesn't change. That happens in any program as soon as I open Spotify. Spotify's own volum...

Newbie

Plan Premium Country Spain Device HP Pavilion Operating System Windows 10   My Question or Issue When I use the Windows buttons to turn the volume up or down, the volume doesn't change...

258 Views

0 replies

0 likes

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Ma musique ne se lance pas.

Bonjour,J'ai un problème sur mon PC sous window 10, Spotify bug et ne lance pas de musique. j'ai aussi toutes les playliste de spotify qui sont "vide". Quand j'essaye de lancer une chanson, il ne veux pas. Je n'ai pas l'image de l'album, ni le minuta...

Casual Listener

Bonjour, J'ai un problème sur mon PC sous window 10, Spotify bug et ne lance pas de musique. j'ai aussi toutes les playliste de spotify qui sont "vide". Quand j'essaye de lancer une chanson, il ne v...

Dodolecoco

Casual Listener

5920 Views

2 replies

1 likes

  • 5920 Views
  • 2 replies
  • 1 likes

Superuser Contribution Settings keeps resetting after updating Spotify

PlanPremiumCountryFranceOperating SystemWindows 10 & 7My Question or IssueAt every new update of the software since ever, I need to set all my settings (advanced or not) because Spotify erases it to the default settings and I am tired of this bug...T...

Casual Listener

Plan Premium Country France Operating System Windows 10 & 7 My Question or Issue At every new update of the software since ever, I need to set all my settings (advanced or not) because Spo...

686InSomNia686

Casual Listener

1742 Views

4 replies

1 likes

  • 1742 Views
  • 4 replies
  • 1 likes

Superuser Contribution Alternative to sorting saved songs by album?

Question for both Desktop and Android versions. So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago.Those saved albums now contain ALL songs from this album, including those ...

Regular

Question for both Desktop and Android versions.   So with new changes to Album/Liked song filtering my "Albums" section shrinked to about 20 entries that i saved a long time ago. Those saved ...

Jemi

Spotify Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Scanning for chromecasts dont work.

PlanPremiumCountrySwedenDeviceGaming rig.Operating SystemWindows 10 My Question or IssueI noticed that the windows desktop client can't find the Audio renderers on the network properly. But using something like VLC works perfectly same with Chrome br...

Regular

Plan Premium Country Sweden Device Gaming rig. Operating System Windows 10   My Question or Issue I noticed that the windows desktop client can't find the Audio renderers on the networ...

MattSuda

Spotify Star

760 Views

1 replies

0 likes

chromecast audio
spotify desktop
  • 760 Views
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Spotify app (win) deletes saved songs from library, while they are on my phone lib (Android) app

PlanPremiumCountryThe NetherlandsDeviceWindows 10, Huawei Mate 20 liteOperating SystemWindows 10 My Question or IssueStarted yesterday, I saved a few songs on my phone to my library. When I got home, I played the same songs in the library on my compu...

Casual Listener

Plan Premium Country The Netherlands Device Windows 10, Huawei Mate 20 lite Operating System Windows 10   My Question or Issue Started yesterday, I saved a few songs on my phone to my ...

Mantisentil

Community Legend

560 Views

3 replies

1 likes

  • 560 Views
  • 3 replies
  • 1 likes

Solved!! Spotify wont work on Win10

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps:Nothing happens if i click on any song. The progress bar doesent move and no exception message appears. (see attachment) I tried following: restarti...

Casual Listener

I have problems with playing any song under Win 10. I am a Free User and have the following symptomps: Nothing happens if i click on any song. The progress bar doesent move and no exception message ...

Mantisentil

Community Legend

1151 Views

3 replies

0 likes

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Superuser Contribution Spotify Concerts - "there was an error requesting data"

PlanFreeCountryUKDevicePCOperating SystemW10 My Question or IssueBrowse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh install and reboot. Is it just that my library is too big to draw data from?

Newbie

Plan Free Country UK Device PC Operating System W10   My Question or Issue Browse - Concerts does not load, giving the "error requesting data" error, every time. I have tried fresh ins...

Jemi

Spotify Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
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Proxy Issues for version 1.1.0.237.g378f6f25

PlanFree and PremiumCountryAustraliaDeviceLaptops and Desktop PC's (Lenovo)Operating SystemWindows My Question or IssueI am for the life of me cannot connect through the proxy on our domain for our users that would like to use spotify for Marketing E...

Visitor

Plan Free and Premium Country Australia Device Laptops and Desktop PC's (Lenovo) Operating System Windows   My Question or Issue I am for the life of me cannot connect through the prox...

406 Views

0 replies

0 likes

proxy
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My entire spotify has been a mess

PlanPremiumCountryUSADeviceDesktop, Samsung Galaxy S8+Operating SystemWindows 10, Android Oreo My Question or IssueSo, I have a list of problems I've been having lately. The main one is whenever I start up Spotify on my desktop, it says that I have n...

Visitor

Plan Premium Country USA Device Desktop, Samsung Galaxy S8+ Operating System Windows 10, Android Oreo   My Question or Issue So, I have a list of problems I've been having lately. The ...

360 Views

0 replies

0 likes

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Solved!! [Desktop][Your Music] Bring back "Your Library" link to "Local Files"

Could we please have the link to local files back? The only other way to get there now is to search for a random track and click on it from search, which is unnecessarily indirect. If you want people to make the effort of looking for the streamed ver...

Visitor

Could we please have the link to local files back? The only other way to get there now is to search for a random track and click on it from search, which is unnecessarily indirect.   If you wa...

Bamboozled25

Casual Listener

1160 Views

3 replies

7 likes

Desktop
Your Music
  • 1160 Views
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Spotify app doesn't launch when triggered with Bluetooth earphone "play" button

Mobile:Huawei Y6 Pro 2019 Earphone:Plantronics BackBeat GO 3 Operating SystemAndroid Pie My Question or Issue:When I'm connected with my Bluetooth earphone then click the "play" button in the earphone controller it doesn't start and play the Spotify ...

Casual Listener

Mobile: Huawei Y6 Pro 2019   Earphone: Plantronics BackBeat GO 3   Operating System Android Pie   My Question or Issue: When I'm connected with my Bluetooth earphone the...

Mantisentil

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
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Sistema de recomendação do Spotfy

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do seu. Ainda não recebi nenhuma recomendação que não se...

Regular

O Spotfy Recomenda minhas musicas a partir do que eu escuto, ou do que eu salvo na bilbioteca ? Porque é chato vem aquela pessoa indesejada na sua casa e coloca uns estilos de musica nada haver do se...

Brunelicia

Community Legend

2169 Views

1 replies

1 likes

  • 2169 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Playlists not working

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue:Spotify playlists wouldn't update on my computer so I deleted spotify and I reinstalled it. Once I logged in all my playlists, and everything is empty saying, "This pla...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue: Spotify playlists wouldn't update on my computer so I deleted spotify and I reinstal...

Alex

Spotify Legend

6547 Views

12 replies

0 likes

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Solved!! Desktop spotify is not working on my PC

PlanFreeCountryUnites States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I reinstalled Spotify to fix a previous issue Spotify just would not work. I can't play any songs and all of my favorites and albums have disappea...

Newbie

  Plan Free Country Unites States of America Device Desktop Operating System Windows 10   My Question or Issue When I reinstalled Spotify to fix a previous issue Spotify just wou...

Mantisentil

Community Legend

820 Views

1 replies

0 likes

  • 820 Views
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