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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135304 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135304 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51913 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51913 Views
  • 0 replies
  • 32 likes

Superuser Contribution Playlist Folder not displaying correctly

Premium on Windows 10.I have Playlist Folders inside another folder. So the overarching Structure is Genre->SubGenre->Artist Playlist. This has worked fine for the past 4 years but recently when i select just the Genre i get an empty screen and none ...

  • Casual Listener
  • Premium on Windows 10. I have Playlist Folders inside another folder. So the overarching Structure is Genre->SubGenre->Artist Playlist. This has worked fine for the past 4 years but recently w...
  • Kr10n1
  • Casual Listener
  • 1318 Views
  • 10 replies
  • 1 likes
  • 1318 Views
  • 10 replies
  • 1 likes

FALHA NO FEED DE AMIGOS, SUMIU TODO MUNDO

Há 2 dias começou dar erro na minha conta pelo computador, a mensagem é a seguinte : " POXA OCORREU UMA FALHA NO CARREGAMENTO DO FEED DE AMIGOS..."Não vejo mais o que estão ouvindo, já desinstalei umas 5 vezes e nada... alguém mais com esse problema?...

  • Casual Listener
  • Há 2 dias começou dar erro na minha conta pelo computador,  a mensagem é a seguinte :  " POXA OCORREU UMA FALHA NO CARREGAMENTO DO FEED DE AMIGOS..." Não vejo mais o que estão ouvindo,...
  • ewertuf
  • Casual Listener
  • 6193 Views
  • 16 replies
  • 9 likes
  • 6193 Views
  • 16 replies
  • 9 likes

Need Help

I need help with a problem I am having with the Windows Desktop version of Spotify, but I cannot figure out how to post in Ongoing Issues. Am I not allowed to, since I am a "Newbie" in the forums?

  • Newbie
  • I need help with a problem I am having with the Windows Desktop version of Spotify, but I cannot figure out how to post in Ongoing Issues. Am I not allowed to, since I am a "Newbie" in the forums?
  • Billy-J
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Unliked song

Hi. I've just unliked a song by mistake and I would like to get it back somehow. A few weeks ago I did the same thing and I got the song back by contacting the spotify support via the live chat. Now I'm not able to find the live chat. Can you help me...

  • Casual Listener
  •   Hi. I've just unliked a song by mistake and I would like to get it back somehow.   A few weeks ago I did the same thing and I got the song back by contacting the spotify support via th...
  • akarandom
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

help lol

basically, spotify havent updated my "your welcome mix". anyway they could?

  • Regular
  •   basically, spotify havent updated my "your welcome mix". anyway they could?
  • Billy-J
  • Spotify Star
  • 192 Views
  • 3 replies
  • 0 likes
  • 192 Views
  • 3 replies
  • 0 likes

Latest update corrupted Win10 settings

PlanPremiumCountry USADeviceIntel i9 10/20 core, 64 GB memory.Operating System(Windows 10,ver. 1803) My Question or Issue Spotify did an update yesterday and it corrupted my computer running Win 10 Pro ver. 1803 1. After the update, Windows startup i...

  • Regular
  • Plan Premium Country  USA Device Intel i9  10/20 core, 64 GB memory. Operating System (Windows 10,ver. 1803)   My Question or Issue  Spotify did an update yesterday and ...
  • Sebasty
  • Spotify Star
  • 752 Views
  • 3 replies
  • 0 likes
  • 752 Views
  • 3 replies
  • 0 likes

Disabling A Sound Device Spotify Uses in Windows 10 Stops Playing Music Needs Restart

PlanPremiumCountry AustraliaDeviceCustom:i7 770016gb ramAsrock pro4 B350mOperating SystemWindows 10 PreconditionsHave a sound device playing music through SpotifyRepo1. Right click Sounds mixer notification in Windows 10 2. Click sounds then go to th...

  • Newbie
  •   Plan Premium Country  Australia Device Custom: i7 7700 16gb ram Asrock pro4 B350m Operating System Windows 10   Preconditions Have a sound device playing music through...
  • 241 Views
  • 0 replies
  • 0 likes
  • bug
    Sound device
    Windows 10
  • 241 Views
  • 0 replies
  • 0 likes

playlist description not updating

PlanPremiumCountry CanadaDevicePC/Pixel 2Operating SystemWindows 10/Android 9 My Question or Issue when I go to edit details and change the description on any of my playlists and click save, it does nothing. It's still the same description as before....

  • Newbie
  • Plan Premium Country  Canada Device PC/Pixel 2 Operating System Windows 10/Android 9   My Question or Issue  when I go to edit details and change the description on any of my...
  • ivoral
  • Regular
  • 624 Views
  • 2 replies
  • 2 likes
  • 624 Views
  • 2 replies
  • 2 likes

Solved!! Can't install Spotify because I'm using administrator account?

I'm using Windows 7, and of course I'm the administrator... Why does the Spotify program refuse to install, and tell me I can't install it on an administrator account, but only on a normal account. Whut?? I got one account, one user, it's me!There mu...

  • Casual Listener
  • I'm using Windows 7, and of course I'm the administrator...   Why does the Spotify program refuse to install, and tell me I can't install it on an administrator account, but only on a normal a...
  • jercho
  • Casual Listener
  • 8453 Views
  • 2 replies
  • 0 likes
  • fail
    installation
  • 8453 Views
  • 2 replies
  • 0 likes

Podcast Playback Not Resetting When Finished

PlanFree/PremiumCountry United KingdonDeviceWindows 10 & Android My Question or IssueSo I listen to a lot of podcasts, normally when I'm commuting or exercising. I also like to listen to podcast before going to sleep. A lot of the time I will fall as...

  • Casual Listener
  • Plan Free/Premium Country  United Kingdon Device Windows 10 & Android  My Question or Issue So I listen to a lot of podcasts, normally when I'm commuting or exercising. I also li...
  • Tropical_Pigeon
  • Casual Listener
  • 671 Views
  • 1 replies
  • 1 likes
  • 671 Views
  • 1 replies
  • 1 likes

Bug - Explicit Songs that should be explicit are not.

PlanPremium FamilyCountry US Operating SystemEffects all platforms (Desktop Client, Web Player, Mobile) My IssueSongs that are marked "Explicit" are not playing the explicit versions. For example, "G-Eazy - The Beautiful & Damned - Legend". I've also...

  • Casual Listener
  • Plan Premium Family Country  US     Operating System Effects all platforms (Desktop Client, Web Player, Mobile)   My Issue Songs that are marked "Explicit" are not playi...
  • 294 Views
  • 0 replies
  • 1 likes
  • Android
    apple
    bug
    explicit content
    osx
    Web Player
    Windows
  • 294 Views
  • 0 replies
  • 1 likes

Superuser Contribution Bug or Not?

Hi guys. I experience this awhile ago. I'm on my Spotify (Desktop App) I'm trying to arrange my songs by categories. I even created folders and sub-folders to group them accordingly. But, as I'm doing this, something strange that happens. This is wha...

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  • Composer
  • Hi guys.   I experience this awhile ago. I'm on my Spotify (Desktop App) I'm trying to arrange my songs by categories. I even created folders and sub-folders to group them accordingly. But, as...
  • Katerina
  • Spotify Legend
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

Problem to download Spotify music offline

PlanPremiumCountry SpainDevicePC (Chrome BrowserOperating SystemWindows 10 My Question or IssueHello,First of all, thank you for creating this community. I'm a Spotify Premium user. I want to ask you a question about downloading songs without connect...

  • Newbie
  • Plan Premium Country  Spain Device PC  (Chrome Browser Operating System Windows 10   My Question or Issue Hello, First of all, thank you for creating this community. I'm a S...
  • Loxer
  • Spotify Star
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Best of DBZ Vol 3 Not Available?

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor a few years now I've had a playlist with all of Bruce Faulkners Dragon Ball Z soundtracks that I like listening to but for some reason volumes 1 to 6 and 2 ext...

  • Newbie
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10   My Question or Issue For a few years now I've had a playlist with all of Bruce Faulkners Dragon Ball Z sound...
  • 370 Views
  • 0 replies
  • 2 likes
  • 370 Views
  • 0 replies
  • 2 likes

Superuser Contribution I have NO songs in my listening history!

I have NO songs in my listening history. How do I find what I've been listening to? there is nothing in the Play Queue/History window. I've tried everything to refresh it, even uninstalling/reinstalling Spotify Desktop. Spotify must have petabytes of...

  • Roadie
  • I have NO songs in my listening history. How do I find what I've been listening to? there is nothing in the Play Queue/History window. I've tried everything to refresh it, even uninstalling/reinstall...
  • fresh-ear
  • Roadie
  • 11021 Views
  • 11 replies
  • 11 likes
  • 11021 Views
  • 11 replies
  • 11 likes

Tracks not playing to end

PlanPremiumCountryUS DevicePCOperating SystemWindows 10 My Question or Issue After the new app upgraded, I sometimes have problems with tracks not playing entirely, or stopping and restarting.I tried a clean reinstall, but it still occurs.

  • Visitor
  • Plan Premium Country US  Device PC Operating System Windows 10   My Question or Issue  After the new app upgraded, I sometimes have problems with tracks not playing entirely,...
  • user-removed
  • Not applicable
  • 460 Views
  • 2 replies
  • 0 likes
  • App
    malfunction
    not playing properly
  • 460 Views
  • 2 replies
  • 0 likes

Inaccurate Playlist Runtime

PlanPremiumCountry USADeviceIphoneOperating SystemWindows 10 My Question or Issue I have a playlist with 49 songs in it called Generic ambiance in my DND folder. It states a runtime (on all devices) of 132h 25m. None of my 49 songs last even an hour,...

  • Newbie
  • Plan Premium Country  USA Device Iphone Operating System Windows 10   My Question or Issue  I have a playlist with 49 songs in it called Generic ambiance in my DND folder.&nb...
  • Sebasty
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

playing song from Search bar wont skip song

Whenever i play a song using search bar . the song will keep repeating . theres no way to play next song from my playlist ? so whats the point of having a playlist ?

  • Regular
  • Whenever i play a song using search bar . the song will keep repeating . theres no way to play next song from my playlist ? so whats the point of having a playlist ?     
  • davidcola
  • Gig Goer
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Artist Page "About" Tab is 'shaking'

My Question or Issue Lately if I look at an artist's page (on desktop/Windows) and click on the 'About' tab, the text shakes/shifts/vibrates left to right. Anyone know a fix for this?

  • Newbie
  •     My Question or Issue  Lately if I look at an artist's page (on desktop/Windows) and click on the 'About' tab, the text shakes/shifts/vibrates left to right. Anyone know a fix fo...
  • Sebasty
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes