Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
59664 Views
78 replies
27 likes

59664 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
82987 Views
278 replies
22 likes

82987 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5865 Views
1 replies
6 likes

5865 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146187 Views
0 replies
26 likes
Mac
Windows

146187 Views
0 replies
26 likes

My favorite songs have disappeared

PlanFreeCountrySpainOperating SystemWindows 10 My Question or IssueIn recent times Spotify was giving me errors. There were many songs that for some reason did not reproduce. When you played the play to listen to it, the program would be paralyzed an...

Velkarus
Casual Listener
Plan Free Country Spain Operating System Windows 10 My Question or Issue In recent times Spotify was giving me errors. There were many songs that for some reason did not reproduce. Whe...
2019-02-24 9:23:13 PM
2019-04-06 7:10:27 PM
ooleebs
Casual Listener
1814 Views
3 replies
1 likes

1814 Views
3 replies
1 likes

Local file not matched on other system due to song duration.

PlanPremiumCountryAustraliaDevicePC and Macbook Pro 2015Operating SystemWindows 10 and OSX MojaveMy Question or IssueA specific local file on one device that is copied to another device (either operating system) is not matched/detected on the device ...

Screen Shot 2019-04-06 at 7.39.34 pm.png

mclarence
Newbie
Plan Premium Country Australia Device PC and Macbook Pro 2015 Operating System Windows 10 and OSX Mojave My Question or Issue A specific local file on one device that is copied to another de...
2019-04-06 11:13:04 AM
2019-04-06 4:38:54 PM
nh60211as
Casual Listener
482 Views
1 replies
0 likes

482 Views
1 replies
0 likes

How do I copy song names when using the desktop or web app?

PlanPremiumCountryNODeviceDesktop pcOperating SystemWindows 10 My Question or IssueHey, how do I copy song, album or artist names from spotify (either the web version or the desktop version)? It is especially troublesome when I can't type the names (...

Arikabeth
Roadie
Plan Premium Country NO Device Desktop pc Operating System Windows 10 My Question or Issue Hey, how do I copy song, album or artist names from spotify (either the web version or the ...
2019-03-30 11:19:09 AM
2019-04-06 3:51:48 PM
urenor
Casual Listener
75131 Views
8 replies
17 likes

75131 Views
8 replies
17 likes

Cant see Radio stations

PlanPremiumCountryArgentinaDeviceall devicesOperating System(Android Oreo, Windows 10) My Question or Issue

mixfederico
Casual Listener
Plan Premium Country Argentina Device all devices Operating System (Android Oreo, Windows 10) My Question or Issue
2019-04-06 1:47:04 PM
2019-04-06 2:57:31 PM
mixfederico
Casual Listener
317 Views
2 replies
0 likes

317 Views
2 replies
0 likes

Missing added songs usually visible under artist name.

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueHey people,For some time now I encounter strange issue. There were always few songs that you can add from the artist, and when you hit the play button from main "Artists" menu you...

Marcin_Max
Regular
Plan Premium Country Poland Operating System Windows 10 My Question or Issue Hey people, For some time now I encounter strange issue. There were always few songs that you can add fr...
2019-04-06 11:39:32 AM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

Songs refusing to play on windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10, using the spotify download (not the app) My Question or IssueThe spotify player seems to bug out whenever I try to play a song not in my playlist. Or if I then add the song on my playlist from m...

cookiezfort
Newbie
Plan Premium Country UK Device PC Operating System Windows 10, using the spotify download (not the app) My Question or Issue The spotify player seems to bug out whenever I try to pla...
2019-04-04 11:38:02 PM
2019-04-06 11:28:47 AM
rasyadh
Newbie
516 Views
2 replies
0 likes

516 Views
2 replies
0 likes

New layout

PlanPremiumCountryBrazilDevice(ZenFone 4)Operating System(Android) My Question or IssueI've tried to adapt to the new layout that has been out for a few months, but it's really bad. I like to listen to albums, and now it's way worst to find the one i...

Paulo42
Newbie
Plan Premium Country Brazil Device (ZenFone 4) Operating System (Android) My Question or Issue I've tried to adapt to the new layout that has been out for a few months, but it's real...
2019-04-06 4:31:01 AM
2019-04-06 9:34:00 AM
OneByBoo
Roadie
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Windows crashes upon login

Plan PremiumCountry swedenOperating System Windows 10 Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, the program just stops).I've tried reinstalling the program by using both the app v...

Tulpanraket
Newbie
Plan Premium Country sweden Operating System Windows 10 Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, t...
2019-04-06 5:15:19 AM
2019-04-06 9:32:30 AM
OneByBoo
Roadie
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Solved!! Can't Add or Play Songs from Search

PlanFreeCountryUSDeviceComputerOperating SystemWindows 10When I try to add or play a song from the search function, it's not working. I looked up "Six Shooter" by Coyote Kisses and right clicked it to add it to my library, then looked up "This Ain't ...

Sorinshuto
Casual Listener
Plan Free Country US Device Computer Operating System Windows 10 When I try to add or play a song from the search function, it's not working. I looked up "Six Shooter" by Coyote Kisses ...
2019-03-31 6:47:22 PM
2019-04-05 12:21:06 AM
Sorinshuto
Casual Listener
2283 Views
2 replies
0 likes

2283 Views
2 replies
0 likes

What happend to Septicflesh's Album "Codex Omega" and "Titan"?

So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?

fromthedark
Music Fan
So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?
2019-04-05 8:10:48 PM
2019-04-05 9:53:19 PM
Nico
Community Legend
381 Views
1 replies
0 likes

381 Views
1 replies
0 likes

Spotify font bold on Windows 10 edition

DeviceASUS UX360UAOperating SystemWindows 10 My Question or IssueSo I've been really annoyed with the change of font within Spotify now. I haven't really seen much on the subject and was wondering if there is a way to fix it. I've tried countless tim...

Jeplar
Casual Listener
Device ASUS UX360UA Operating System Windows 10 My Question or Issue So I've been really annoyed with the change of font within Spotify now. I haven't really seen much on the subject and...
2019-04-05 3:31:13 PM
2019-04-05 5:50:14 PM
blahsi
Roadie
1033 Views
2 replies
1 likes

1033 Views
2 replies
1 likes

When I add a song on my eg iPhone, my PC (Windows 10) which is off doesn't update my songs library

PlanPremiumCountrySingaporeDeviceiPhone XS Max, iPad 5th Gen, Desktop PC, Macbook Pro with windows 10Operating System(iOS12.2, Windows 10) My Question or IssueWhen I add a song in my song library using my eg iPhone, my PC (Windows 10) which is off, d...

Acecryz
Casual Listener
Plan Premium Country Singapore Device iPhone XS Max, iPad 5th Gen, Desktop PC, Macbook Pro with windows 10 Operating System (iOS12.2, Windows 10) My Question or Issue When I add a so...
2019-04-05 12:05:25 PM
2019-04-05 5:09:01 PM
mosohodPeti
Composer
660 Views
1 replies
1 likes

660 Views
1 replies
1 likes

Opening Spotify links in desktop app w/o extension???

PlanPremiumCountryUSADeviceDell PC - i5-8500T @2.1ghz 16gb RAM 64bit / MacBook Pro 2016 13" 16gb ram SSDOperating SystemWindows 10 / MacOS High Sierra My Question or IssueMost of what I was reading about this is from last year. Has there been any cha...

kriskringly
Newbie
Plan Premium Country USA Device Dell PC - i5-8500T @2.1ghz 16gb RAM 64bit / MacBook Pro 2016 13" 16gb ram SSD Operating System Windows 10 / MacOS High Sierra My Question or Issue Mos...
2019-03-21 10:30:35 PM
2019-04-05 2:53:02 PM
SpotyMarc
Newbie
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Solved!! Spotify stops plaing with an ad

PlanFreeCountryFrance DeviceWindows10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince this morning when I start playing music, it stops on an ad (Dacia) that it can play. If I try to start another music it says it wil...

reivilo1968
Regular
Plan Free Country France Device Windows10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since this morning when I start playing music, it...
2019-04-03 3:55:17 PM
2019-04-05 11:12:29 AM
Nico
Community Legend
682 Views
5 replies
0 likes

682 Views
5 replies
0 likes

Solved!! Spotify keeps following unknown playlists

PlanPremium (free trial) DeviceLaptopOperating SystemWindows 10 My Question or IssueHello!I just recently saw this happen, and it started yesterday. For some reason, spotify is adding unknown playlists to my library. I have never heard of the playlis...

jin1124
Casual Listener
Plan Premium (free trial) Device Laptop Operating System Windows 10 My Question or Issue Hello! I just recently saw this happen, and it started yesterday. For some reason, spo...
2019-04-04 5:51:53 PM
2019-04-05 10:02:31 AM
Maxim
Spotify Star
2087 Views
3 replies
0 likes

2087 Views
3 replies
0 likes

Strange error

PlanPremium CountryItaly Operating System Android Oreo My Question or Issue When I try to play certain artist i get this error "we can't play this until you allow this track in the spotify phone app" both on PC and Android... What can i do?

danieletredici
Casual Listener
Plan Premium Country Italy Operating System Android Oreo My Question or Issue When I try to play certain artist i get this error "we can't play...
2019-04-03 6:28:47 PM
2019-04-05 9:59:35 AM
danieletredici
Casual Listener
448 Views
3 replies
0 likes

448 Views
3 replies
0 likes

Web Player Isn't Launching

Free Plan DeviceWindows PCOperating SystemWindows 8 Every time I click launch Web Player it says "An error occurred." I've tried restarting my computer, a different web browser, and an incognito window nothing works.

mrnerogrimm
Casual Listener
Free Plan Device Windows PC Operating System Windows 8 Every time I click launch Web Player it says "An error occurred." I've tried restarting my computer, a different w...
2019-04-04 10:05:59 AM
2019-04-05 9:53:26 AM
Nico
Community Legend
800 Views
4 replies
0 likes
Web player issue

800 Views
4 replies
0 likes

Trying to add a playlist as artist - pasting URL does not find the playlist

PlanWe've tried with both free and premium accountsCountryAustraliaDeviceDesktopOperating SystemWindows, using either firefox or chrome My Question or IssueHi, we have an artist page that we're trying to add a playlist to. The playlist has been creat...

fth-_fr85ygwf
Newbie
Plan We've tried with both free and premium accounts Country Australia Device Desktop Operating System Windows, using either firefox or chrome My Question or Issue Hi, we have an art...
2019-04-05 1:46:34 AM
2019-04-05 7:23:58 AM
OneByBoo
Roadie
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

BBC Podcasts not working

PlanPremiumCountryCanadaDeviceDesktop/ Dell Operating SystemWindows 7 My Question or IssueBBC podcasts no longer play. I've noticed that as of yesterday (April 3). You click on the play button, then nothing happens. Only happens to the BBC podcasts t...

zdravko_g
Casual Listener
Plan Premium Country Canada Device Desktop/ Dell Operating System Windows 7 My Question or Issue BBC podcasts no longer play. I've noticed that as of yesterday (April 3). You c...
2019-04-04 10:08:45 PM
2019-04-04 10:11:26 PM
zdravko_g
Casual Listener
780 Views
1 replies
0 likes

780 Views
1 replies
0 likes

Premium on Desktop, but not Premium on Mobile

PlanPremium for FamilyCountryMalaysiaDeviceHuawei Honor 7 (PLK-L01)Operating System(Android 6.0) My Question or IssueHi im having an issue as stated above. It is weird as i only see Premium in settings on Desktop, but on mobile it acts like im not. I...

jack2421992
Casual Listener
Plan Premium for Family Country Malaysia Device Huawei Honor 7 (PLK-L01) Operating System (Android 6.0) My Question or Issue Hi im having an issue as stated above. It is weird as i o...
2019-04-04 5:35:15 PM
2019-04-04 5:52:38 PM
Maxim
Spotify Star
987 Views
1 replies
0 likes
Offline download
Premium

987 Views
1 replies
0 likes

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