Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12653 Views
105 replies
49 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1587 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3991 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
On the Windows Desktop client, please make the Search field at the top wider. Why is it so small? If I search an artist and song title, most of the time it doesn't fit. It just makes it hard to use the search when I'm having to click drag back and fo...
On the Windows Desktop client, please make the Search field at the top wider. Why is it so small? If I search an artist and song title, most of the time it doesn't fit. It just makes it hard to use t...
Spotify Star
535 Views
1 replies
2 likes
PlanPremiumCountryGermanyDeviceDesktop appOperating SystemWindows 10My Question or IssueI cant login because spotify keep saying that im offline (Code 4). I did:1.check spotify server satus2.reload3.Reinstall4.try to connect through another device5.d...
Plan Premium Country Germany Device Desktop app Operating System Windows 10 My Question or Issue I cant login because spotify keep saying that im offline (Code 4). I did: 1.check spotify se...
Casual Listener
849 Views
2 replies
0 likes
I've had a problem for quite some time now and it has been iritating. The problem is that every song that starts by itself (the nex song that comes in the album or playlist) starts at 20 seconds or more into the song and not in the beginning. When i ...
I've had a problem for quite some time now and it has been iritating. The problem is that every song that starts by itself (the nex song that comes in the album or playlist) starts at 20 seconds or m...
Community Legend
729 Views
1 replies
0 likes
Hi, like the subject says my Web Browser cant enable songs on repeat after it connect to PS4 thru the connect to devices but when I go over to my PS4 it can enable songs on repeat. I used to be able to do it just on my PC, did something change or bro...
Hi, like the subject says my Web Browser cant enable songs on repeat after it connect to PS4 thru the connect to devices but when I go over to my PS4 it can enable songs on repeat. I use...
Casual Listener
1248 Views
4 replies
0 likes
I understand why UWP version is not as fast as Win32 Desktop client. But I don't understand why it's so buggy. I can't even open the app anymore, when clicking Spotify icon, it did nothing. I thought it's memory problem as my Laptop has 4gb of RAM on...
I understand why UWP version is not as fast as Win32 Desktop client. But I don't understand why it's so buggy. I can't even open the app anymore, when clicking Spotify icon, it did nothing. I thought...
606 Views
0 replies
0 likes
PlanPremiumCountryMéxicoDeviceLenovoOperating SystemWindows 10 My Question or IssueMy windows app, skip several songs and I can't hear any song. This only happen on Windows 10, but in my Smartphone works fine.
Plan Premium Country México Device Lenovo Operating System Windows 10 My Question or Issue My windows app, skip several songs and I can't hear any song. This only happen on Windows 1...
Roadie
515 Views
1 replies
0 likes
PlanFreeCountryUSDevicea desktop pc not specific Operating SystemWindows 10My Question or Issueso when i try to play a song after 5 seconds or so it just stops playing and i get a error saying Cant play the current song. ive reintstalled and used the...
Plan Free Country US Device a desktop pc not specific Operating System Windows 10 My Question or Issue so when i try to play a song after 5 seconds or so it just stops playing and i get a e...
Regular
704 Views
4 replies
3 likes
I do not know how to explain this I am a premium user and I only having this issue in my desktop pc. As I said I am logining in and I am able to play same musics from topic like chill pop etc. but they never get refreshed and also I can not play musi...
I do not know how to explain this I am a premium user and I only having this issue in my desktop pc. As I said I am logining in and I am able to play same musics from topic like chill pop etc. but th...
Regular
413 Views
1 replies
1 likes
About every few songs, it will claim to be playing "sponsored content" but it will just go silent (with no ad image) and the only way to start the music again is to close the program and start again. Which gets really annoying. It seems to only happe...
About every few songs, it will claim to be playing "sponsored content" but it will just go silent (with no ad image) and the only way to start the music again is to close the program and start again....
Music Fan
662 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSager Laptop 2018Operating SystemWindows 10 This is very important. I was looking over my Spotify app on my laptop when I noticed that there was some music being played that wasn't being played by me. I'm not saying I don't...
Plan Premium Country USA Device Sager Laptop 2018 Operating System Windows 10 This is very important. I was looking over my Spotify app on my laptop when I noticed that there was...
Music Fan
1007 Views
1 replies
0 likes
So I have discovered this bug. Thor: The Dark World's picture is completely messed up. It looks like a monitor with a broken cable with those blue stripes and stuff XD Please fix if its not my PC's fault. I restarted it and closed and opened Spotify....
So I have discovered this bug. Thor: The Dark World's picture is completely messed up. It looks like a monitor with a broken cable with those blue stripes and stuff XD Please fix if its not my PC's f...
Roadie
357 Views
1 replies
0 likes
I have Spotify Premium on a Windows 10 laptop. I have many playlists with lots of songs in them and I could search a song inside the playlist by clicking the letters of the name on the keyboard. I thought it was my laptop/app, but then, I tried it on...
I have Spotify Premium on a Windows 10 laptop. I have many playlists with lots of songs in them and I could search a song inside the playlist by clicking the letters of the name on the keyboard. I th...
Regular
1379 Views
4 replies
1 likes
PlanPremiumCountryDenmarkDevicePC - Windows 10 Dekstop appOperating SystemWindows 10 My Question or Issue Sorry if i'm repeating this question, but the most recent about this topic i can find is from 2017, and was not answered. My suggested music is ...
Plan Premium Country Denmark Device PC - Windows 10 Dekstop app Operating System Windows 10 My Question or Issue Sorry if i'm repeating this question, but the most recent abo...
Casual Listener
347 Views
1 replies
0 likes
PlanPremiumCountryBEDeviceHP elitebookOperating SystemWindows 10 My Question or IssueSine I am back from my US trip I cannot play any song on spotify desktop. I have tried different solutions on the help (reinstall, clean app data directory..) but no...
Plan Premium Country BE Device HP elitebook Operating System Windows 10 My Question or Issue Sine I am back from my US trip I cannot play any song on spotify desktop. I have ...
Casual Listener
600 Views
2 replies
1 likes
PlanFreeCountryUnited StatesDeviceHP SpectreOperating SystemWindows 10 My Question or IssueI have tried all the fixes listed in the "Can't play Spotify" troubleshoot, but my computer still won't play any audio. It shows that something is playing, the...
Plan Free Country United States Device HP Spectre Operating System Windows 10 My Question or Issue I have tried all the fixes listed in the "Can't play Spotify" troubleshoot, but my ...
Community Legend
948 Views
3 replies
0 likes
Hello, since last week Spotify does not work for me, I have reinstalled it 5 times but when I put a song it stops me at 5 seconds and it gives me error of iqe the song can not be played, but it happens to me with all the songs, I have Windows 10. Doe...
Hello, since last week Spotify does not work for me, I have reinstalled it 5 times but when I put a song it stops me at 5 seconds and it gives me error of iqe the song can not be played, but it happe...
Casual Listener
500 Views
2 replies
0 likes
PlanPremiumCountryGreeceDevicePCOperating SystemWindows 10 My Question or IssueHello,I have this issue for quite some time now, I cannot play many songs and or albums as you can see on the screenshots provided Queen : Under Pressure - Remastered play...
Plan Premium Country Greece Device PC Operating System Windows 10 My Question or Issue Hello, I have this issue for quite some time now, I cannot play many songs and or albums as yo...
Regular
1509 Views
4 replies
0 likes
How can I search one of my playlists without having to scroll down and read them all?The search results should offer an option "in my playlists" when you search a song or artists, to avoid creating the same playlist everytime you search an artits Pla...
How can I search one of my playlists without having to scroll down and read them all? The search results should offer an option "in my playlists" when you search a song or artists, to avoid ...
Spotify Legend
423 Views
1 replies
2 likes
PlanFree/PremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueEvery time I try to open the app on my laptop, the following message pops up: "The Spotify Application is Not Responding". I first ignored it, hoping it would fix itself aft...
Plan Free/Premium Country Belgium Operating System Windows 10 My Question or Issue Every time I try to open the app on my laptop, the following message pops up: "The Spotify Applicatio...
Spotify Legend
490 Views
1 replies
0 likes
