Announcements

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134338 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134338 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50962 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50962 Views
  • 0 replies
  • 32 likes

Superuser Contribution playing only every other episode

the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play the other ones. usually, when I hit on play, it pla...

  • Newbie
  • the app hasn't been working properly for weeks. the main issue is - in a particular podcast that I listen to every day, it only allows me to listen to every other episode. it never allows me to play ...
  • Peter
  • Spotify Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • family
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution "This song is not available." on Mac

My Spotify just suddenly started to show this message today while listening to some music. It shows the message, songs go quiet 1-5 seconds at time and then start to play again. It doesn't seem that they are paused but just stopping and then continui...

  • Newbie
  •     My Spotify just suddenly started to show this message today while listening to some music. It shows the message, songs go quiet 1-5 seconds at time and then start to play again. It do...
  • Peter
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Concerning Music that Has Disappeared

I have run into this Issue using Spotify on both my Windows 7 desktop, my Windows 10 laptop, and my Android phone ony my premium account, though I believe the issue to be with Spotify's database rather than my individual devices. While listening to m...

  • Newbie
  •   I have run into this Issue using Spotify on both my Windows 7 desktop, my Windows 10 laptop, and my Android phone ony my premium account, though I believe the issue to be with Spotify's datab...
  • jsannn
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay option missing

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue Autoplay is no longer an option under setting on the desktop app, anyone have a clue to where it has gone?

  • Casual Listener
  • Plan Premium Country  Australia Device PC Operating System Windows 10   My Question or Issue  Autoplay is no longer an option under setting on the desktop app, anyone have a ...
  • seven_horns
  • Casual Listener
  • 1830 Views
  • 7 replies
  • 8 likes
  • 1830 Views
  • 7 replies
  • 8 likes

Superuser Contribution Block/Filter Remixes as a general option in settings

PlanPremium My Question or Issue I see that there have been several people in the past who also posted a similar idea to block/filter remixes.If one thinks about it, this seems like such a basic feature - I got the Spotify premium to be able to shuff...

  • Visitor
  • Plan Premium   My Question or Issue  I see that there have been several people in the past who also posted a similar idea to block/filter remixes. If one thinks about it, this seems ...
  • Peter
  • Spotify Legend
  • 2389 Views
  • 1 replies
  • 35 likes
  • block remix
    filter remix
  • 2389 Views
  • 1 replies
  • 35 likes

Error code: 17

PlanFree/PremiumCountry SpainOperating SystemWIndows 7, Android, IOS My Question or Issuei cant use spotify on my phone and on my desktop pc now for a couple of weeks. i have no idea why.. on pc i get this error (attached) the spotify webplayer works...

  • Casual Listener
  •   Plan Free/Premium Country  Spain Operating System WIndows 7, Android, IOS   My Question or Issue i cant use spotify on my phone and on my desktop pc now for a couple of week...
  • TommiTheatralo
  • Casual Listener
  • 265 Views
  • 3 replies
  • 2 likes
  • 265 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify doesn't run adds automatically and stops more than every 30min

PlanFreeCountrybeen using it in Italy for 10 months (app downloaded in Spain almost 3 years ago)DeviceAsus laptopOperating SystemWindows 10 My Question or IssueIt's been a while now, Spotify stops instead of running adds automatically and I have to P...

  • Newbie
  • Plan Free Country been using it in Italy for 10 months (app downloaded in Spain almost 3 years ago) Device Asus laptop Operating System Windows 10   My Question or Issue It's been a wh...
  • Peter
  • Spotify Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly not updating

PlanPremiumCountry IcelandDeviceAllOperating SystemallMy Question or Issue This is the 3rd week in a row which the same playlist has been in discover weekly (and I know it's the same one since i already disliked one of the songs that is still grayed ...

  • Newbie
  • Plan Premium Country  Iceland Device All Operating System all My Question or Issue  This is the 3rd week in a row which the same playlist has been in discover weekly (and I know it...
  • Daisy
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Artists from Library Sizing Incorrect

PlanPremiumCountryUnited StatesDeviceMSI LaptopOperating SystemWindows 10 My Question or Issue When I use the spotify app on my laptop, the artists from library page for each artsist has a weird sizing issue where the numbers of songs and times go al...

  • Casual Listener
  • Plan Premium Country United States Device MSI Laptop Operating System Windows 10   My Question or Issue  When I use the spotify app on my laptop, the artists from library page for...
  • Loxer
  • Spotify Star
  • 202 Views
  • 3 replies
  • 0 likes
  • 202 Views
  • 3 replies
  • 0 likes

Proxy problem logging in

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in. See attached screenshot. I usually use a Macbook, but ...

  • Casual Listener
  • For the last weeks, I can't log in into my desktop version of Spotify.  It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log i...
  • superalbert83
  • Casual Listener
  • 5512 Views
  • 2 replies
  • 2 likes
  • 5512 Views
  • 2 replies
  • 2 likes

Spotify deletes songs from library

PlanPremiumCountry BelgiumDeviceBlackberry KeyOne & PCOperating SystemAndroid / Windows 10 My Question or IssueI'm an avid user of Spotify, most of the times listening in the car (from my downloaded music on SD-card).Last few months I've been noticin...

  • Casual Listener
  • Plan Premium Country  Belgium Device Blackberry KeyOne & PC Operating System Android / Windows 10   My Question or Issue I'm an avid user of Spotify, most of the times listeni...
  • dinomight
  • Spotify Star
  • 1540 Views
  • 5 replies
  • 1 likes
  • 1540 Views
  • 5 replies
  • 1 likes

How much time is left of a song

It would be very useful if you can see how much time is left of each song while playing. Today you see how much time each song has been played, and you can see how many minutes/sec each song is long. It would be better to see how much time is left.

  • Newbie
  • It would be very useful if you can see how much time is left of each song while playing.    Today you see how much time each song has been played, and you can see how many minutes/sec eac...
  • Loxer
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows and Android daily mixes not synced up.

PlanFree.CountrySouth AfricaDeviceLG G4Operating SystemWindows 10 My Question or IssueI went through the troubleshooting guide however my daily mixes are not synced up as I have 5 on my LG and 2 on my PC. The 2 on the PC are also not the same as any ...

  • Newbie
  • Plan Free. Country South Africa Device LG G4 Operating System Windows 10   My Question or Issue I went through the troubleshooting guide however my daily mixes are not synced up as I h...
  • Jemi
  • Spotify Legend
  • 474 Views
  • 3 replies
  • 0 likes
  • 474 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player not loading playlist

My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do I fix?

  • Casual Listener
  • My playlists aren't loading the rest of the songs when I scroll down. It just displays the buffering sign and never loads. I have tried incognito and a new web browser and it still won't load. How do...
  • Jemi
  • Spotify Legend
  • 4573 Views
  • 7 replies
  • 11 likes
  • 4573 Views
  • 7 replies
  • 11 likes

Superuser Contribution Spotify starts, only black screen

I currently cannot use the webplayer at all. PlanPremiumCountryGermany Device Windows 7, Chrome **bleep**.0.3497.100 My Question or IssueWhen I open open.spotify.com after logging in, I briefly see the normal screen with all the playlists etc. But af...

  • Casual Listener
  • I currently cannot use the webplayer at all.   Plan Premium Country Germany   Device   Windows 7, Chrome  **bleep**.0.3497.100    My Question or Issue When I ...
  • Jemi
  • Spotify Legend
  • 453 Views
  • 4 replies
  • 0 likes
  • WebPlayer
  • 453 Views
  • 4 replies
  • 0 likes

Spotify will stop playing a playlist after it gets to the end of a 10+ minute long song

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I've noticed this over the past month or so. If I'm listening to a playlist with a song that is 10+ minutes long, when the end of the song is reached Spotify will not conti...

  • Roadie
  • Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue  I've noticed this over the past month or so. If I'm listening to a playlist with a s...
  • ondrowan
  • Newbie
  • 594 Views
  • 9 replies
  • 2 likes
  • 594 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playlist stops playing after Supertramp - Fool's Overture

PlanPremiumCountryNetherlands DevicePC and Laptop (multiple devices), iPhoneOperating SystemWindows 10, iOS 10. My Question or IssueNot sure where to post this, but every time after playing Fool's Overture (https://open.spotify.com/track/25KYhx2XbHxM...

  • Roadie
  • Plan Premium Country Netherlands  Device PC and Laptop (multiple devices), iPhone Operating System Windows 10, iOS 10.   My Question or Issue Not sure where to post this, but...
  • jaspoid-0934
  • Roadie
  • 387 Views
  • 4 replies
  • 0 likes
  • player
    Song Play
  • 387 Views
  • 4 replies
  • 0 likes

Error code 17 Firewall

Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new solution please, Thank you very much.

  • Casual Listener
  • Error code 17 firewall since about 2 days ago i've tried alot already so please dont give me that basic Stuff of Restarting and things like that already tried it not gonna work give me a whole new so...
  • BasedGodSin
  • Casual Listener
  • 176 Views
  • 2 replies
  • 0 likes
  • 176 Views
  • 2 replies
  • 0 likes

It plays another track than selected

Spotify desktop updated. PremiumWindows 10 Search ArtistClick Songs See AllOrder by preference (thumb on the right)Click a trackTrack selected is not played, but another track is played

  • Gig Goer
  • Spotify desktop updated. Premium Windows 10   Search Artist Click Songs See All Order by preference (thumb on the right) Click a track Track selected is not played, but another track is...
  • clatix
  • Gig Goer
  • 174 Views
  • 2 replies
  • 0 likes
  • 174 Views
  • 2 replies
  • 0 likes

Solved!! Weird bug with the "Songs" section under the library

My Question or IssueI saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing there.If I double click on it,it plays the last two songs tha...

  • Regular
  •   My Question or Issue I saved like more than 700 songs in the library section but everytime I click on the "Songs" nothing appears and it tells me to "browse" songs.It's like I saved nothing ...
  • Loxer
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Env: prod