Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70909 Views
79 replies
27 likes

70909 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
25m ago
tunaman_jim
Music Fan
86969 Views
281 replies
22 likes

86969 Views
281 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6287 Views
1 replies
6 likes

6287 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146691 Views
0 replies
26 likes
Mac
Windows

146691 Views
0 replies
26 likes

Can't add a specific local file to my phone

I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.

akoster
Newbie
I've never had this problem before until now, but for some reason Spotify has added all but one of my local files. It's the same file format just like all the other local files on my phone.
2019-04-18 5:40:55 AM
403 Views
0 replies
0 likes
local file
phone

403 Views
0 replies
0 likes

Latest version of Spotify will not load

PlanPremiumCountryNew ZealandDevicePC Operating SystemWindows 7 My Question or IssueSpotify has been running fine until the last update. Which installs automatically - now Spotify refuses to load. Clicking Spotify does literally nothing. It doesn't e...

websultan
Newbie
Plan Premium Country New Zealand Device PC Operating System Windows 7 My Question or Issue Spotify has been running fine until the last update. Which installs automatically - n...
2019-04-17 12:39:50 AM
2019-04-18 3:53:26 AM
leviE
Composer
464 Views
3 replies
0 likes

464 Views
3 replies
0 likes

Friend Activity - not showing friend

PlanPremiumCountryAustraliaDevicePC Operating SystemWindows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having trouble with the Friend Activity. I have friend who is also a premium user, same version as I;...

Neets_78
Newbie
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue Hi guys, I joined yesterday, version 1.1.4.197.g92d52c4f; and am having ...
2019-04-17 12:42:45 AM
2019-04-18 3:25:14 AM
leviE
Composer
504 Views
1 replies
1 likes

504 Views
1 replies
1 likes

Solved!! song not loading

PlanFreeCountrycanadaOperating SystemWindows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of white and the song would never load and most of the song in my daily mix are li...

user-removed
Visitor
Plan Free Country canada Operating System Windows 10 My Question or Issue there is a lot of chinese song that i cant play. The color of the name of the song is grey instead of wh...
2019-04-17 11:42:57 PM
2019-04-18 1:20:55 AM
Bittencourt
Spotify Star
451 Views
3 replies
0 likes

451 Views
3 replies
0 likes

Spotify keeps deleting my downloaded music

I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc but Spotify keeps resetting all of them. This is the ...

Rgursoy
Casual Listener
I have a premium account for 2 or 3 years now and I'm using it on my phone and Windows 10 pc (same one from the beginning). Since last month I guess I repeatedly download my offline music to my pc bu...
2019-04-03 12:12:33 PM
2019-04-17 10:59:30 PM
ElainaD
Composer
5263 Views
1 replies
4 likes
offline downloads

5263 Views
1 replies
4 likes

Can't play any song in Spotify app and spotify webplayer homepage wont even load

PlanFreeCountryGermanyDeviceComputerOperating SystemWindwos 10 My Question or IssueIf I try to listen to a song in the windows app it stops after few seconds and tells me it cant play the song. If I try to open the webplayer (open.spotify.com) it tel...

LittleStegi
Casual Listener
Plan Free Country Germany Device Computer Operating System Windwos 10 My Question or Issue If I try to listen to a song in the windows app it stops after few seconds and tells me it ...
2019-04-16 11:38:52 PM
2019-04-17 7:59:43 PM
LittleStegi
Casual Listener
491 Views
2 replies
0 likes

491 Views
2 replies
0 likes

Radio generates a regular playlist

I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 songs... and then doesn't load any more. The interface...

nrthunderman
Newbie
I have a Premium subscription, and am trying to play radio on the PC Desktop version. The problem is that for whatever reason, the radio option generates a playlist that contains approximately 50 son...
2019-04-15 6:11:54 AM
2019-04-17 5:11:25 PM
Bittencourt
Spotify Star
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Solved!! Desktop shortcut without icon

Plan: FreeCountry: CataloniaDevice: Desktop PCOperating System: Windows 10 Pro 1809 My Question or Issue:After dragging and dropping the Spotify icon from the Start Menu to the Desktop, the proper shortcut is created but with no icon. It is shown wit...

Juxuanu
Regular
Plan: Free Country: Catalonia Device: Desktop PC Operating System: Windows 10 Pro 1809 My Question or Issue: After dragging and dropping the Spotify icon from the Start Menu to the Deskt...
2019-04-16 10:45:59 PM
2019-04-17 4:00:25 PM
Juxuanu
Regular
10108 Views
3 replies
0 likes

10108 Views
3 replies
0 likes

Browser and Desktop App Favorites not synching

PlanPremium Family CountryGermany DevicePC Operating SystemWin10 1803 x64 My Question or IssueI listen to Spotify at work and occasionly add songs that I like to my library.They show up in every other browser but not in my Desktop App at home.If I wa...

Max_E_Million
Newbie
Plan Premium Family Country Germany Device PC Operating System Win10 1803 x64 My Question or Issue I listen to Spotify at work and occasionly add songs that I...
2019-04-16 7:16:00 PM
2019-04-17 2:50:00 PM
violt
Regular
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

Cannot play Offline songs on Laptop

PlanPremiumCountrySwedenDevice(Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo)Operating System(Windows 7, 64-bit system) My Question or IssueMy Lenovo laptop cannot play offline songs. I have re-installed and re-downloaded all the songs (less tha...

Ambugaton
Newbie
Plan Premium Country Sweden Device (Intel Core, i5-3320M CPU 2,6 Ghz, 4 Gb RAM, Lenovo) Operating System (Windows 7, 64-bit system) My Question or Issue My Lenovo laptop cannot play ...
2019-04-17 12:24:38 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Re: Spotify keeps opening on startup [Windows 10]

This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior:When you shut down your PC, all apps are closedAfter reboot/restart, you have to re-open any app you'd like to useNew behavior:When shutting do...

siaarzh
Newbie
This is not a spotify issue, it's a Windows 10 bug that was supposed to act like a "feature": Old behavior: When you shut down your PC, all apps are closed After reboot/restart, y...
2019-01-14 10:31:45 AM
2019-04-17 10:39:41 AM
Peter
Spotify Legend
914 Views
6 replies
0 likes

914 Views
6 replies
0 likes

Microsoft phone and whenever i search no matter what it is it comes up with no results founds

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanUnsure my older brother controls my accountCountryEnglandDevice(Some microsoft windows its old)Operating System(iOS 10, Android O...

gaminlambert
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Unsure my older brother controls my account Country England Device (So...
2019-04-17 3:31:44 AM
238 Views
0 replies
0 likes

238 Views
0 replies
0 likes

Windows app not updating songs playlist

PlanPremiumCountryUSADeviceLG v35, windows 10 desktopOperating SystemAndroid Oreo, Windows 10 My Question or IssueHello, I'm having an issue where my songs playlist will not update on my windows computer. I listen 50/50 on my phone and on my PC, so w...

durza
Newbie
Plan Premium Country USA Device LG v35, windows 10 desktop Operating System Android Oreo, Windows 10 My Question or Issue Hello, I'm having an issue where my songs playlist will...
2019-04-17 2:13:27 AM
876 Views
0 replies
0 likes

876 Views
0 replies
0 likes

trouble downloading playlists

PlanPremium DeviceASUS R540LOperating SystemWindows 10 My Question or IssueWhen I try to download my playlist on my computer, it says "waiting or connexion" and nothing happens. Whereas spotify uses the internet connexion to play / find the music of ...

tof2001
Casual Listener
Plan Premium Device ASUS R540L Operating System Windows 10 My Question or Issue When I try to download my playlist on my computer, it says "waiting or connexion" and nothing ha...
2019-04-10 9:03:49 AM
2019-04-17 1:40:39 AM
SuperNya_
Casual Listener
560 Views
7 replies
0 likes

560 Views
7 replies
0 likes

Spotify won't play anything for me

PlanFreeCountryCanadaDeviceAsus ROG laptop(don't know exact model)Operating SystemWindows 10My Question or IssueWhenever I try to play any song it says "Spotify can't play this right now. if you have the file on your computer you can import it." When...

SuperSilent
Casual Listener
Plan Free Country Canada Device Asus ROG laptop(don't know exact model) Operating System Windows 10 My Question or Issue Whenever I try to play any song it says "Spotify can't play t...
2019-04-16 11:09:53 PM
2019-04-17 1:10:08 AM
Bittencourt
Spotify Star
522 Views
3 replies
0 likes

522 Views
3 replies
0 likes

Spotify crashing on login on Windows 10

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders and installing again. I've tried uninstalling that,...

jakewprogrammer
Casual Listener
Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders ...
2019-04-16 8:13:52 PM
2019-04-16 11:32:59 PM
jakewprogrammer
Casual Listener
1048 Views
1 replies
1 likes

1048 Views
1 replies
1 likes

Import iTunes / AppleMusic

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any?A heavy tool on iTunes is option of creating a smart playlist by individual aspects based on rating, metadata, date of imp...

Kaffeekanne
Newbie
I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any? A heavy tool on iTunes is option of creating a smart playlist by indi...
2019-04-16 9:39:43 PM
516 Views
0 replies
3 likes

516 Views
0 replies
3 likes

Shuffle Not Working

PlanPremiumCountryUSADeviceHP laptop/windows APPOperating SystemWindows 10 My Question or IssueWhen using the Spotify App for Windows PC, and shuffling certain playlists, Spotify will play as many as 25 songs in a row from the same artist, who makes ...

JedBartlet11
Newbie
Plan Premium Country USA Device HP laptop/windows APP Operating System Windows 10 My Question or Issue When using the Spotify App for Windows PC, and shuffling certain playlists, Spo...
2019-04-16 9:29:07 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Same WiFi Network

PlanPremuimCountry USA DeviceDeskTop Version - Windows 10 ProOperating SystemWindows 10 Pro My Question or IssueBesides herring are not hearing the music, how can I check to see what Wi-Fi network I'm connected to.

amerifax
Regular
Plan Premuim Country USA Device DeskTop Version - Windows 10 Pro Operating System Windows 10 Pro My Question or Issue Besides herring are not hearing the music, how ca...
2019-04-03 5:22:54 PM
2019-04-16 7:55:51 PM
ElainaD
Composer
272 Views
1 replies
0 likes

272 Views
1 replies
0 likes

Spotify Pausing Everytime I lock my Computer

PlanFree/PremiumCountryUnited StatesDeviceMicrosoft Surface GoOperating SystemWindows 10 My Question or IssueI use spotify a lot in my windows device when i am home which is connected to speakers. The problem is when I lock the device spotify stops p...

Petterson93
Casual Listener
Plan Free/Premium Country United States Device Microsoft Surface Go Operating System Windows 10 My Question or Issue I use spotify a lot in my windows device when i am home w...
2019-04-16 4:16:11 PM
2019-04-16 6:13:33 PM
Yoseck
Casual Listener
2821 Views
5 replies
1 likes

2821 Views
5 replies
1 likes

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