Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
songcat1
Casual Listener
100392 Views
82 replies
27 likes

100392 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
106622 Views
291 replies
22 likes

106622 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7890 Views
1 replies
6 likes

7890 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148405 Views
0 replies
26 likes
Mac
Windows

148405 Views
0 replies
26 likes

Unable to play any songs through Spotify App

Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current selection. I have tried all of the resolutions ive...

BHammond203
Casual Listener
Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current...
2019-04-29 4:55:49 PM
2019-04-29 7:42:59 PM
BHammond203
Casual Listener
390 Views
4 replies
0 likes

390 Views
4 replies
0 likes

Trouble using app on multiple wifi networks

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 7 My Question or IssueHi, I'm having trouble using the app on multiple wifi networks. If I arrive at our shop with Spotify already installed on my computer not only does the app not work, ...

rjp751
Casual Listener
Plan Premium Country USA Device Dell Laptop Operating System Windows 7 My Question or Issue Hi, I'm having trouble using the app on multiple wifi networks. If I arrive ...
2019-04-29 6:01:09 AM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Solved!! Songs and Playlists Showing Up In My Mix and Changing My Songs

PlanPremiumCountryCanada DeviceWindowsOperating SystemWindows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to section and it's stuff I've never even listened to. All the songs have these weird icons...

eight_c
Regular
Plan Premium Country Canada Device Windows Operating System Windows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to secti...
2019-04-22 3:12:52 AM
2019-04-28 11:27:33 PM
8fk9z-g02j_gv
Newbie
822 Views
4 replies
0 likes

822 Views
4 replies
0 likes

FIX YOUR bleepING APP

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...

TaylorKing
Newbie
Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...
2019-04-28 2:27:22 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Spotify no longer working on desktop

Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from Control panel/programs and that didnt work. Its like Spotify (apart from the ...

clankyt
Casual Listener
Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from...
2019-04-27 6:58:36 PM
2019-04-28 1:23:27 PM
clankyt
Casual Listener
593 Views
3 replies
3 likes

593 Views
3 replies
3 likes

Solved!! Uninstall Spotify

Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloaded it with the windows store (what an error). I'm dealing wit...

Blodinette
Casual Listener
Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloade...
2019-04-25 8:38:47 PM
2019-04-28 1:15:10 PM
Loxer
Community Legend
919 Views
3 replies
0 likes

919 Views
3 replies
0 likes

Why does Spotify play music but nothing is heard?

PlanFreeCountryItalyDeviceDekstopOperating SystemWindows 10 My Question or IssueWhen I want to play any song it starts but I don't hear anything.I have uninstalled and installed Spotify again but nothing has changed. I also checked the settings but i...

mbor03
Newbie
Plan Free Country Italy Device Dekstop Operating System Windows 10 My Question or Issue When I want to play any song it starts but I don't hear anything. I have uninstalled and inst...
2019-04-28 12:06:39 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

I can't do literally anything with spotify on my computer (not exaggerating)

PlanFree/PremiumCountryUnited States of AmericaDeviceDell DesktopOperating SystemWindows 7 My Question or IssueI can't run spotify. It does not show as running in my task manager. I tried running it as administrator but to no avail. I tried to uninst...

TryScales
Newbie
Plan Free/Premium Country United States of America Device Dell Desktop Operating System Windows 7 My Question or Issue I can't run spotify. It does not show as running in my task man...
2019-04-28 2:53:30 AM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Unable to use Webplayer for 2-4 months now.

PlanFreeCountryCanadaDeviceCustom Desktop PCOperating SystemWindows 10 My Question or Issuei have been unable to use the webplayers for a few months now, it used to just give me a completely grayish (spotify background colour) screen and nothing woul...

Senthyril
Newbie
Plan Free Country Canada Device Custom Desktop PC Operating System Windows 10 My Question or Issue i have been unable to use the webplayers for a few months now, it used to just give...
2019-04-28 1:27:02 AM
182 Views
0 replies
2 likes

182 Views
0 replies
2 likes

Volume out of control

PlanPremiumCountryDenmarkDevice(HP Notebook)Operating System(Windows 10) My Question or IssueI connected my Arctis 3 Bluetooth.It was possible to have high volume from 2-100 on my computer, but now there is only mute at 0 and from 2-100 is the same l...

KetifyTheTwin
Casual Listener
Plan Premium Country Denmark Device (HP Notebook) Operating System (Windows 10) My Question or Issue I connected my Arctis 3 Bluetooth. It was possible to have high volume from 2-10...
2019-04-27 12:45:54 AM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Spotify skipping songs every ~0.5 seconds before reporting 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ProDesk 400Operating SystemWindows 10 My Question or IssueAs the subject says, when playing songs from any playlist or any part of the library, currently spotify is skipping songs every ~0.5 seconds until it e...

BreachSheff
Casual Listener
Plan Premium Country United Kingdom Device HP ProDesk 400 Operating System Windows 10 My Question or Issue As the subject says, when playing songs from any playlist or any part of th...
2019-04-23 4:33:42 PM
2019-04-27 8:08:00 PM
knightpt
Casual Listener
1626 Views
6 replies
1 likes

1626 Views
6 replies
1 likes

Spotify Frozen...?...or Something Else

Plan FreeCountry USADevice Both Dell Laptop and phoneOperating System...Window 10My Question or Issue..has not played any songs since Wed,,, the only thing i see unusual is in the lower left hand corner box where it says "a brief message from our spo...

martianken
Casual Listener
Plan Free Country USA Device Both Dell Laptop and phone Operating System...Window 10 My Question or Issue.. has not played any songs since Wed,,, th...
2019-04-27 4:17:28 PM
2019-04-27 5:12:38 PM
Bittencourt
Spotify Star
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Filtering doesn't work anymore!

PlanPremiumCountryThe NetherlandsDeviceDell laptop Operating SystemWindows 10 My Question or IssueSince recently filtering doesn't work anymore. When I filter a playlist, for example on a specific artist, it will still play all songs from that playli...

DavidEerdmans
Music Fan
Plan Premium Country The Netherlands Device Dell laptop Operating System Windows 10 My Question or Issue Since recently filtering doesn't work anymore. When I filter a pl...
2019-04-27 4:45:44 PM
561 Views
0 replies
6 likes

561 Views
0 replies
6 likes

Cannot play any songs on desktop but works on phone

PlanPremiumCountryNew ZealandDeviceHP Windows LaptopOperating SystemWindows 10 My Question or IssueAfter the recent update, I cannot play any songs on the desktop application. Everything on my phone is absolutely fine but nothing will play on desktop...

gzhangi
Newbie
Plan Premium Country New Zealand Device HP Windows Laptop Operating System Windows 10 My Question or Issue After the recent update, I cannot play any songs on the desktop application...
2019-04-27 2:29:06 PM
243 Views
0 replies
1 likes

243 Views
0 replies
1 likes

When I turn the volume down on Spotify PC, the volume occasionally sets itself to full blast. Why?

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted vo...

truntng
Newbie
I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite...
2019-04-27 11:52:34 AM
421 Views
0 replies
0 likes

421 Views
0 replies
0 likes

New update (evident on 27.4.2019) lost ability to play albums in row

Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could simply hit play and the software would keep playing until I wan...

Phage
Regular
Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could sim...
2019-04-27 11:03:26 AM
301 Views
0 replies
2 likes

301 Views
0 replies
2 likes

Solved!!Superuser Contribution My song list doesn't update

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...

cardori
Casual Listener
Plan Premium Country Italy Operating System Windows 10 My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...
2019-04-26 7:41:48 PM
2019-04-27 11:01:28 AM
Jacu
Newbie
4728 Views
6 replies
1 likes

4728 Views
6 replies
1 likes

desktop app (windows) randomly logs out

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for a basic function i can't even use I tried clean re...

aandreval
Newbie
The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for...
2019-03-21 4:13:04 PM
2019-04-27 8:34:38 AM
FlOberon
Newbie
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Spotify keeps pausing songs

PlanPremiumCountryUSADeviceIphone X, PS4 & Windows LaptopOperating SystemIOS 12.2 (up to date), Windows 10 My Question or IssueSpofity on my iphone, PS4 and laptop pauses songs after a few seconds of playing. I've tried making sure battery save mode ...

TheDarknessBri
Casual Listener
Plan Premium Country USA Device Iphone X, PS4 & Windows Laptop Operating System IOS 12.2 (up to date), Windows 10 My Question or Issue Spofity on my iphone, PS4 and laptop pauses...
2019-04-27 5:37:16 AM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Can not play song in spotify desktop windows app

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

atelopus13
Regular
I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?
2019-03-29 12:02:49 PM
2019-04-27 1:36:19 AM
atelopus13
Regular
297 Views
2 replies
1 likes

297 Views
2 replies
1 likes

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