Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 75370 Views
  • 79 replies
  • 27 likes
  • 75370 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89796 Views
  • 285 replies
  • 22 likes
  • 89796 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6446 Views
  • 1 replies
  • 6 likes
  • 6446 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146944 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146944 Views
  • 0 replies
  • 26 likes

Can't Play a Specific Podcast on Windows 7 App

PlanPremiumCountryUSADevicePCOperating SystemWindows 7 My Question or IssueI'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play episodes from my Android phone with no issues. No episode of this podcast w...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 7   My Question or Issue I'm having an issue play any episode of the podcast "Call Her Daddy" on my Windows 7 PC. I can play...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Solved!! Spotify just won't work anymore.

Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some difficulties. I managed to get Spotify to install however...

blargh.png
  • Casual Listener
  • Using Spotify Free on a Windows 10 PC. Spotify always used to work, but I reinstalled it lately since I was running an old version that didn't want to update. And since then, there's been some diffic...
  • Yamiash101
  • Casual Listener
  • 2468 Views
  • 2 replies
  • 0 likes
  • Help
    won't install online
    won't open
  • 2468 Views
  • 2 replies
  • 0 likes

Spotify wont play new songs until reinstall

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueThe music plays normally from my playlists when i boot up my computer, but if i were to look for any new music the player just gives me this (https://gyazo.com/a17e660171...

  • Casual Listener
  • Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue The music plays normally from my playlists when i boot up my computer, but if i were to look f...
  • justsaymedic
  • Casual Listener
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Solved!! Can't play the current song

PlanFreeCountry CanadaDeviceDesktopOperating SystemWindows 10My Question or IssueEverytime I play a song it freezes and says "Can't play the current song"

  • Casual Listener
  • Plan Free Country  Canada Device Desktop Operating System Windows 10 My Question or Issue Everytime I play a song it freezes and says "Can't play the current song"  
  • Danielsalem
  • Newbie
  • 1220 Views
  • 5 replies
  • 0 likes
  • 1220 Views
  • 5 replies
  • 0 likes

Discover Weekly always starts from the beginning.

Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Spotify. And then, when I again open Discover Weekly,...

  • Newbie
  • Discover Weekly, Release Radar and other playlists start from the beginning. For example, I was listening Discover Weekly, and I have listened 10 songs, then I switch to another playlist, or close Sp...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

i don't found no song

i don't found no songPlanPremiumCountryItalyDevicewindowsOperating Systemwindows 10 My Question or Issue

  • Newbie
  • i don't found no song Plan Premium Country Italy Device windows Operating System windows 10   My Question or Issue  
  • Sebasty
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Spotify Shuffle on Desktop

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueSo, on desktop, the spotify application has recently changed how it shuffles songs in the past week. It used to shuffle every single one of my 2000 songs, but now i...

  • Newbie
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue So, on desktop, the spotify application has recently changed how it shuffles songs in th...
  • Sebasty
  • Community Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Solved!! rapidly skips songs, BUT only when i do this...

PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 10 Pro 64-bit My Question or IssueSo, it's a bit strange in the way it works out, i'll further explain:I have a sound card, the Sound BlasterX G6 from Creative. And it only rapidl...

  • Newbie
  • Plan Premium Country United States Device Windows PC Operating System Windows 10 Pro 64-bit   My Question or Issue So, it's a bit strange in the way it works out, i'll further explain:...
  • Sebasty
  • Community Legend
  • 1160 Views
  • 1 replies
  • 0 likes
  • 1160 Views
  • 1 replies
  • 0 likes

Spotify Connect Issues

PlanPremiumCountry Device(Microsoft Laptop)Operating System(Windows 10) My Question or IssueHi,When I open Spotify on my phone, under connect, I can see my phone and my amazon alexa. If I am playing a song on my phone and press the alexa, it plays fr...

  • Newbie
  • Plan Premium Country   Device (Microsoft Laptop) Operating System (Windows 10)   My Question or Issue Hi, When I open Spotify on my phone, under connect, I can see my phone and m...
  • 312 Views
  • 0 replies
  • 1 likes
  • 312 Views
  • 0 replies
  • 1 likes

[SOLVED] SERIOUS problems with the Spotify Windows desktop app

SOLUTION: I fixed my issue by removing Spotify-related entries from my hosts file. I'm assuming they were added there to bypass ad servers -- no idea how they got there, though. PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 (version 18...

  • Regular
  • SOLUTION: I fixed my issue by removing Spotify-related entries from my hosts file. I'm assuming they were added there to bypass ad servers -- no idea how they got there, though.   Plan Free ...
  • jacoblivianu
  • Casual Listener
  • 7515 Views
  • 8 replies
  • 5 likes
  • 7515 Views
  • 8 replies
  • 5 likes

Solved!! Music stopping after few hours

PlanFreeCountryAustriaDeviceAcerAspireOperating SystemWindows10 My Question or IssueHey there,I wanted to play some music on my laptop (AcerAspire/Windows10).First, I tried playing it in the normal Spotify App I downloaded from the WindowsStore. But ...

  • Casual Listener
  • Plan Free Country Austria Device AcerAspire Operating System Windows10   My Question or Issue Hey there, I wanted to play some music on my laptop (AcerAspire/Windows10). First, I tri...
  • musicgigo
  • Casual Listener
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Bug: Songs appear in playlist twice when adding them from queue

PlanPremiumCountryUSAOperating SystemWindows 7 My Question or IssueIn Windows I'm creating a playlist containing random songs from My Music. Resulting playlist contains every selected song twice. Steps:Click "Songs" - I see a list of songs.Click "Shu...

  • Casual Listener
  • Plan Premium Country USA Operating System Windows 7   My Question or Issue In Windows I'm creating a playlist containing random songs from My Music. Resulting playlist contains every sel...
  • 534 Views
  • 0 replies
  • 0 likes
  • 534 Views
  • 0 replies
  • 0 likes

App Won't Open

PlanPremium Operating System(Windows 7) My Question or IssueHello, recently I closed everything off of my computer, as to allow an update. Everything opened back uo normally except for Spotify. At first I got a notification that the launcher was unab...

  • Casual Listener
  • Plan Premium   Operating System (Windows 7)   My Question or Issue Hello, recently I closed everything off of my computer, as to allow an update. Everything opened back uo normally e...
  • q3_g8-t83hgmo
  • Newbie
  • 5190 Views
  • 10 replies
  • 0 likes
  • 5190 Views
  • 10 replies
  • 0 likes

show desktop overlay when using media key option

how do you get show desktop overlay when using media key option in the preferences display option

  • Newbie
  • how do you get show desktop overlay when using media key option in the preferences display option
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Spotify can't play this right now

PlanPremiumCountrynorwayDeviceDesktopOperating SystemWindows 10 IssueWhenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you have the file on your computer you can imoprt it."I can play my songs on my...

  • Casual Listener
  • Plan Premium Country norway Device Desktop Operating System Windows 10   Issue Whenever i try to play a song on spotify i just get the meesage "Spotify can't play thi right now. If you...
  • 303 Views
  • 0 replies
  • 0 likes
  • Spotify can't play this right now
  • 303 Views
  • 0 replies
  • 0 likes

Spotify Desktop Cant Play Current Song

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemWindows 10 My Question or IssueI recently updated to Spotify Preium and I was able to play songs just like normal and be able to listen on my PC then pickup where I left off on my phone when I went ...

  • Newbie
  • Plan Premium Country USA Device iPhone 6s Operating System Windows 10   My Question or Issue I recently updated to Spotify Preium and I was able to play songs just like normal and be a...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autoplay is missing 2019

PlanPremiumCountryJordanDeviceDesktopOperating SystemWindows 10My Question or IssueAutoplay option is missing, reinstalled several times and it's still not there

  • Casual Listener
  • Plan Premium Country Jordan Device Desktop Operating System Windows 10 My Question or Issue Autoplay option is missing, reinstalled several times and it's still not there  
  • LainP
  • Casual Listener
  • 491 Views
  • 7 replies
  • 0 likes
  • 491 Views
  • 7 replies
  • 0 likes

Playlist not showing up on 'Playlists' sidebar

PlanFreeCountryCanadaOperating SystemWindows 10My Question or IssueOn Spotify, the playlist I listen to most has dissapeared from my 'Playlists' sidebar. In order to find it, I have to go into my Recently Played.How do I get it to show up again?

  • Casual Listener
  • Plan Free Country Canada Operating System Windows 10 My Question or Issue On Spotify, the playlist I listen to most has dissapeared from my 'Playlists' sidebar. In order to find it, I have to ...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Desktop doesn't launch

Plan: Premium; Country: France; Operating System: W7 x64; My Question or IssueAfter patching my Spotify Desktop App for Windows Yesterday, my app didn't launch again. I tried to uninstall and reinstall but nothing change. And there is nothing about s...

  • Newbie
  • Plan: Premium; Country: France; Operating System: W7 x64;   My Question or Issue After patching my Spotify Desktop App for Windows Yesterday, my app didn't launch aga...
  • cocobuggy1
  • Newbie
  • 435 Views
  • 3 replies
  • 1 likes
  • 435 Views
  • 3 replies
  • 1 likes

'Waiting for connection' when connection is fine

I am trying to download songs on my Spotify and is stuch at 'Waiting for Connection', despite the fact that my connection is absolutely fine. It is not on offline mode, I have the latest version, I've tried logging off & back on, I have uninstalled &...

  • Newbie
  • I am trying to download songs on my Spotify and is stuch at 'Waiting for Connection', despite the fact that my connection is absolutely fine. It is not on offline mode, I have the latest version, I'v...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes