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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14184 Views

110 replies

52 likes

  • 14184 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1978 Views

15 replies

3 likes

Possible Bug
  • 1978 Views
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4958 Views

40 replies

2 likes

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  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9716 Views

0 replies

4 likes

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  • 4 likes

Solved!!Superuser Contribution Can't play current song

PlanPremiumCountryGreeceDevicePC/LaptopOperating SystemWindows 10 My Question or IssueI was having issues with my old account so I canceled my subscription and made a new one. Everything seemed to be working correctly the first time I logged in, when...

Regular

Plan Premium Country Greece Device PC/Laptop Operating System Windows 10   My Question or Issue I was having issues with my old account so I canceled my subscription and made a new one...

Peter

Spotify Legend

2342 Views

8 replies

0 likes

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Superuser Contribution Simple Question - I think

On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 17 chose to follow anonymously? If so, how can I fol...

Casual Listener

On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 1...

grixww-4s6_2v

Casual Listener

1073 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution spotify can't play this song right now. if u have the file on your computer you can import it

PlanFreeCountrysingaporeDeviceoppoOperating System Android My Question or Issuespotify can't play this song right now. if u have the file on your computer you can import it i wanted to play my favourite song: in your atmosphere by john mayer and it s...

Visitor

Plan Free Country singapore Device oppo Operating System Android    My Question or Issue spotify can't play this song right now. if u have the file on your computer you can im...

Peter

Spotify Legend

1570 Views

11 replies

0 likes

  • 1570 Views
  • 11 replies
  • 0 likes

Unable to play songs on webplayer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to play songs on webplayer on Chrome. I can't download the app as it is a works c...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am un...

A_Musicophile

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Spotify CLOSES when LOGGING IN.

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write the wrong password I will get an error message as usual if the...

Newbie

Have a problem on the laptop. ASUS Zenbook - Windows 10 Home   Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write th...

A_Musicophile

Community Legend

699 Views

1 replies

0 likes

close
  • 699 Views
  • 1 replies
  • 0 likes

Windows and Android Apps are not synced.

PlanFree Country DeviceMoto G4 Plus Operating SystemAndroid Oreo 8.1.0 My Question or IssueI am running Spotify on Windows 10, where I'm not able to see the songs favorited on my mobile device. But the songs favorited on the Windows app are reflected...

Newbie

Plan Free   Country   Device Moto G4 Plus   Operating System Android Oreo 8.1.0   My Question or Issue I am running Spotify on Windows 10, where I'm not able to see th...

A_Musicophile

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Song stops playing after 1 second.

PlanPremium CountryMalaysia DeviceLaptop Window Operating SystemWindows 10 My Question or IssueRecently I tried to fix this problem from a lot of ways, but seems all can't work. I've tried the delete block in hosts file, but in my hosts file didn't a...

Casual Listener

Plan Premium   Country Malaysia   Device Laptop Window   Operating System Windows 10   My Question or Issue Recently I tried to fix this problem from a lot of ways, b...

A_Musicophile

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Clicking on album art selects incorrect playlist item

PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen playing a playlist clicking on the album art of the current song typically takes me to the item in the playlist so I can move/edit/etc the song. Today I have been exper...

Casual Listener

Plan Premium Country U.S. Device PC Operating System Windows 10   My Question or Issue When playing a playlist clicking on the album art of the current song typically takes me to the i...

edroche

Casual Listener

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Bought premium but it's still spotify free

PlanPremiumCountryNetherlands DeviceWindows 10, AndroidOperating SystemWindows 10, Android My Question or IssueI bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.

Newbie

Plan Premium Country Netherlands   Device Windows 10, Android Operating System Windows 10, Android   My Question or Issue I bought the 1 euro for 3 months deal money went out of ...

A_Musicophile

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify say that there is no Internet connection when there is one (Windows)?

Why does Spotify say that there is no Internet connection when there is one (Windows)?Plan PremiumCountrySwedenDevicePC TabletOperating SystemWindows 10My Question or IssueWhy does Spotify say that there is no Internet connection when there is one (W...

Newbie

Why does Spotify say that there is no Internet connection when there is one (Windows)? Plan Premium Country Sweden Device PC Tablet Operating System Windows 10 My Question or Issue Why ...

Arikabeth

Roadie

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

the music stops

Tengo un problema en spotify y es este lo que pone en la imagen PlanFreeCountryspainDevice Operating System Windows 10 My Question or Issue

Newbie

Tengo un problema en spotify y es este lo que pone en la imagen  Plan Free Country spain Device   Operating System  Windows 10   My Question or Issue  

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
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Solved!!Superuser Contribution When i click on the picture of the album, i see the wrong song on the list

PlanFreeCountryTurkeyDeviceDell Latitude E5570Operating SystemWindows 10 My Question or IssueHello.I usually play songs from my own playlists. While playing a song, when i click on the picture of the album / song which on the left side of spotify des...

Newbie

  Plan Free Country Turkey Device Dell Latitude E5570 Operating System Windows 10   My Question or Issue Hello. I usually play songs from my own playlists.  While playing ...

Jemi

Spotify Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

[desktop] Spotfy lowers the volume of other programs

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 10 My Question or IssueEvery time I play some games or even open other programs while the spotfy is open it automatically lowers the volume of other applications to almost zero. I have to l...

Newbie

Plan Premium Country Brazil Device Desktop Operating System Windows 10   My Question or Issue Every time I play some games or even open other programs while the spotfy is open it autom...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Spotify Keeps Pausing Randomly

First of all really sorry if i wrote something wrong i still learning the language!!! Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago). Internet: Telus fiber 300 mb/s download and upload and Telus fi...

Casual Listener

First of all really sorry if i wrote something wrong i still learning the language!!!   Plan Premium. Country: Living and using in Canada(but the accoun was created in Brazil 2 years ago...

4284 Views

0 replies

0 likes

  • 4284 Views
  • 0 replies
  • 0 likes

Música se detiene después de 6 segundos

DevicePCOperating SystemWindows 10 My Question or Issue¡hola!He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir música, ésta se detiene pasando los primeros 6 segundos.Pasados los 6 segu...

Newbie

Device PC Operating System Windows 10   My Question or Issue ¡hola! He tenido un pequeño gran problema con la aplicación escritorio de Spotify, es simple: Cuando empiezo a reproducir músi...

2588 Views

0 replies

1 likes

  • 2588 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Can't play the current song"

PlanFreeCountryUnited StatesDeviceAcer Nitro 5 laptop w/ Windows 10Operating SystemWindows 10 My Question or IssueWhen I try playing any song from my playlist, after a few seconds it stops and says "can't play the current song" or just stops abruptly...

Regular

Plan Free Country United States Device Acer Nitro 5 laptop w/ Windows 10 Operating System Windows 10   My Question or Issue When I try playing any song from my playlist, after a few se...

codrcope

Newbie

1447 Views

7 replies

2 likes

  • 1447 Views
  • 7 replies
  • 2 likes

After a Search, can only scroll through about 80 songs

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueStarting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or "castles"), I can't scroll beyond 80 or so songs. I get the "processing" whe...

Regular

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Starting a few weeks ago, after I do a Search on my desktop PC, for a generic word (e.g. "army" or ...

Sebasty

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code 12

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 7 My Question or IssueI have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner, removed old files, have enough space on the computer to install Spotify, deleted an...

Regular

  Plan Premium Country Canada Device PC Operating System Windows 7   My Question or Issue I have so fedup of having this error code 12. I have unistalled Spotify, did a CCleaner,...

Sebasty

Community Legend

6206 Views

6 replies

0 likes

  • 6206 Views
  • 6 replies
  • 0 likes

Solved!! I bought Premium on the 1st of June, the receipt is from 31th of May

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhy wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland?Now it says my Premium (3 months for 9,99) will take another payment 31th of August w...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue Why wrong date in the receipt when I bought Premium at 00:33, 1st of June in Finland? Now it ...

OneByBoo

Roadie

1243 Views

1 replies

0 likes

date
paypal
Premium
time zone
  • 1243 Views
  • 1 replies
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Tired of necessity to restart HTTP settings every day

PlanPremiumCountrySlovakiaDevice Operating SystemWindows My Question or IssueI am tired of the necessity to every day morning restarting Spotify 2 times. When I come to comupter in Windows, simply no music is played. I've elaborated that change the a...

Casual Listener

Plan Premium Country Slovakia Device   Operating System Windows   My Question or Issue I am tired of the necessity to every day morning restarting Spotify 2 times. When I come to ...

OneByBoo

Roadie

913 Views

3 replies

0 likes

  • 913 Views
  • 3 replies
  • 0 likes