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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 135291 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Flac support

Hi, I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify? What a disappointment.

  • Casual Listener
  • Hi,   I read so many years ago, someone raise about flac support but i see is like still not yet implemented in spotify?   What a disappointment.  
  • universe49
  • Casual Listener
  • 727 Views
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  • 727 Views
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Windows 10 Black Screen

Country UKDeviceASUS LaptopOperating SystemWindows 10 My Question or Issue Everytime I open the spotify app, it either doesn't load anything or it loads a black screen. I can't use the app at all as nothing shows up. This has been happening to me for...

  • Newbie
  •   Country  UK Device ASUS Laptop Operating System Windows 10   My Question or Issue  Everytime I open the spotify app, it either doesn't load anything or it loads a black...
  • Sebasty
  • Spotify Star
  • 1132 Views
  • 1 replies
  • 0 likes
  • 1132 Views
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Solved!! Spotify maximized window issue on Windows 10 April update Build 17134.1!

Hello, When using Spotify on Windows 10 April 2018 update build 17134.1 or even Redstone 5 builds every second time you click the maximize middle button on spotify it is not completely going into a maximized window! And you can actually see that the ...

  • Music Fan
  • Hello,   When using Spotify on Windows 10 April 2018 update build 17134.1 or even Redstone 5 builds every second time you click the maximize middle button on spotify it is not completely going...
  • treier57lol
  • Casual Listener
  • 11291 Views
  • 31 replies
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  • 11291 Views
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Superuser Contribution Local files wont play

PlanPremium - FamilyCountry USADeviceDesktop - Windows 10 Pro I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from that album on spotify it scrolls through each song, attempting to play it for a spl...

  • Music Fan
  • Plan Premium - Family Country  USA Device Desktop - Windows 10 Pro    I had previously added an albulm to local files, it worked fine. Now if I try to listen to any song from th...
  • Blade4198
  • Music Fan
  • 1370 Views
  • 10 replies
  • 1 likes
  • 1370 Views
  • 10 replies
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I can not play any songs by a certain artist

PlanFreeCountry USADeviceLenovo PCOperating SystemWindows 10 My Question or Issue Spotify won't let me play any song by Hollywood Undead. This started randomly one day and I have no clue what to do, I've tried reinstalling Spotify through windows and...

  • Regular
  • Plan Free Country  USA Device Lenovo PC Operating System Windows 10   My Question or Issue  Spotify won't let me play any song by Hollywood Undead. This started randomly one ...
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  • 168 Views
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Solved!! Change date added/preserve date added when adding to library

I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to change the 'date added' would be much appreciated with helping i...

  • Casual Listener
  •   I like to organize my music by date added and sometimes a song gets deleted by mistake or removed for other reasons and then gets decided to be brought back. Therefore an alternative to chang...
  • bar5
  • Casual Listener
  • 6457 Views
  • 2 replies
  • 10 likes
  • 6457 Views
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Solved!! [WINDOWS + ANDROID] No notifications at all

PlanPremiumCountry ItalyDeviceDell Desktop + Huawei P9 plusOperating SystemWindows 10 + Android7.0 My Question or IssueHi everybody,I have no notifications icon in Windows (plese see attachment) although I have activated all the "PUSH notifications" ...

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  • Newbie
  • Plan Premium Country  Italy Device Dell Desktop + Huawei P9 plus Operating System Windows 10 + Android7.0   My Question or Issue Hi everybody, I have no notifications icon in Win...
  • Lorenzo_NGG
  • Roadie
  • 250 Views
  • 1 replies
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  • 250 Views
  • 1 replies
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Email

PlanPremiumCountry Denmark My Question or IssueThe email attached to my account have been locked by my workplace, how do i change the email without accessing the actual email?

  • Casual Listener
  • Plan Premium Country  Denmark     My Question or Issue The email attached to my account have been locked by my workplace, how do i change the email without accessing the actual ...
  • Fransk1
  • Casual Listener
  • 154 Views
  • 2 replies
  • 1 likes
  • 154 Views
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Superuser Contribution Local Files not appearing

PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime installed and updated as it's been said in FAQ (or somewhere else, anyway it was official...

  • Casual Listener
  • Plan Premium   Device PC Operating System Windows 10   My Question or Issue  As in subject: my local mp4 files are not appearing in Spotify, I already have got QuickTime insta...
  • Ksorek
  • Casual Listener
  • 2561 Views
  • 5 replies
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  • 2561 Views
  • 5 replies
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Quicker way to add individual songs to a playlist?

PlanPremium DeviceDesktop, Windows 10 My Question or Issue I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and drop multiple songs into the playlist I want. Is there a shortcut of some sort bec...

  • Newbie
  • Plan Premium   Device Desktop, Windows 10   My Question or Issue  I want to add a bunch of songs to the same playlist. These are always single songs, so I can't just drag and dr...
  • DennyEMufc
  • Roadie
  • 1233 Views
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  • 1233 Views
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Spotify doesn't play any sound at all

Plan: FreeCountry: USA Device: Lenovo G50-80 laptopOperating System: Windows 10 Home I'm not sure what caused/changed before this happened, although it might have been an automated update.Spotify doesn't play any sound at all. I've tried speakers, bl...

  • Casual Listener
  • Plan: Free Country: USA   Device: Lenovo G50-80 laptop Operating System: Windows 10 Home   I'm not sure what caused/changed before this happened, although it might have been an automa...
  • MaximusMidnight
  • Casual Listener
  • 138 Views
  • 2 replies
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  • 138 Views
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YOUR LIBRARY's Albums includes singles

DeviceMotorola G5 Plus, Samsung s9 laptopOperating SystemAndroid nougat, Windows 10 My Question or Issue On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved Albums Only'. I don't want to see them. This is not so in android app. P...

  • Casual Listener
  • Device Motorola G5 Plus, Samsung s9 laptop Operating System Android nougat, Windows 10   My Question or Issue  On pc singles show up in YOUR LIBRARY's Albums, even when I click 'Saved...
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Superuser Contribution This year, why must I log in each time i start spotify?

Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the remote jungle. It wasnt always like this, is this an i...

  • Regular
  • Recently, as in some time in the last 4 months, Spotify requests me to login each time i start the program. This is no good, as i move from place to place and dont have internet access. Im in the rem...
  • Jemi
  • Spotify Legend
  • 701 Views
  • 6 replies
  • 0 likes
  • 701 Views
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Superuser Contribution Wrong song playing on Windows 10 Spotify

I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search for the song and play it from the artists page. I h...

  • Casual Listener
  • I noticed yesterday one song in my library when played on Windows desktop Spotify ends up playing another song from my library. This happens in any of my playlists for this song and even if I search ...
  • Jemi
  • Spotify Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
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Superuser Contribution Songs appearing greyed out, but are playable.

PlanPremiumCountry CanadaDevice(Desktop) Operating System (Windows 10) My Question or IssueI've noticed that on my desktop random songs are greyed out in offline mode like that cannot be played in Canada. However, whenever I go online they play fine....

  • Casual Listener
  • Plan Premium Country  Canada Device (Desktop)  Operating System  (Windows 10)    My Question or Issue I've noticed that on my desktop random songs are greyed out in...
  • Jemi
  • Spotify Legend
  • 481 Views
  • 3 replies
  • 0 likes
  • 481 Views
  • 3 replies
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Not Available

On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?

  • Casual Listener
  • On the Spotify desktop app, it doesn't show the Daily Mix, Recommended or Discover Weekly playlist. It also says ''Daily Mix not available offline.'' What does that mean?
  • Loxer
  • Spotify Star
  • 177 Views
  • 4 replies
  • 0 likes
  • 177 Views
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I want to open spotify, but it stays in that circle and does not open the program

PlanPremiumCountry BolviaDevice(Lenovo 80KY)Operating System(Windows 10) My Question or Issue Recently I downloaded the program spotify for PC, it turns out that it does not open, try other versions and nothing does not want to open the program, my o...

  • Casual Listener
  • Plan Premium Country  Bolvia Device (Lenovo 80KY) Operating System (Windows 10)   My Question or Issue  Recently I downloaded the program spotify for PC, it turns out that it...
  • Pixshoot
  • Casual Listener
  • 278 Views
  • 2 replies
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  • 278 Views
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Playlists missing from Windows app, but show in Android

PlanPremium FamilyCountry USA DeviceDell PC ~2016 vintageOperating SystemWindows 10 My Question or IssueI have a lot of playlists. I organize them into folders, and subfolders, and sub-sub-folders, alphabetically. e.g. "ABC" --> "A" --> "AC/DC" --> "...

  • Casual Listener
  • Plan Premium Family Country  USA  Device Dell PC ~2016 vintage Operating System Windows 10   My Question or Issue I have a lot of playlists.  I organize them into folder...
  • 113 Views
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  • 113 Views
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Scrollbar problem

Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video https://streamable.com/rzwf2 does anyone know how to fix it?

  • Regular
  • Hi, when i listen an track in browser on Spotify, the scrollbar appears and disappears, it can be seen in video  https://streamable.com/rzwf2  does anyone know how to fix it?
  • DaniStefan666
  • Regular
  • 191 Views
  • 4 replies
  • 0 likes
  • 191 Views
  • 4 replies
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Spotify Stops Randomly

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo Windows Operating SystemWindows 10 (Version 1709, OS build 16299.665)My Question or IssueI listen to Spotify on my PC at work. I have noticed that when I place my Note 8 on...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android Oreo  Windows Operating System Windows 10 (Version 1709, OS build 16299.665) My Question or Is...
  • Sebasty
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes