Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9759 Views
98 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
916 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2145 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFree/Premium/premiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium/premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
496 Views
1 replies
0 likes
When set to close to tray, if Spotify is maximized and is closed to the tray and is then restored from the tray, the window restores maximized, but not correctly aligned with the top of the screen.
When set to close to tray, if Spotify is maximized and is closed to the tray and is then restored from the tray, the window restores maximized, but not correctly aligned with the top of the screen.
Casual Listener
703 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI created a large playlist consisting of 300-400 songs. Every time I play this playlist on shuffle, the song I listen to somehow gets re-added to the playlist. It d...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I created a large playlist consisting of 300-400 songs. Every time I play this p...
Casual Listener
2476 Views
3 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello guys, I have a problem, recently I changed my cellphone to a new one and I logged in wi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello g...
Spotify Legend
663 Views
1 replies
0 likes
PlanFamily PremiumCountryU.s.DevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhile copying the titles to a text file, I inadvertently deleted all of the songs (164) in a Playlist. Is there anyway to restore them? P...
Plan Family Premium Country U.s. Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue While copying the titles to a text file, I inadvertently...
Roadie
455 Views
1 replies
0 likes
Spotify keeps randomly pausing for no reason at all. It also randomly unpauses. There is no pattern. I checked for solutions, and most of them are for android. I tried the one for PC, with no result.
Spotify keeps randomly pausing for no reason at all. It also randomly unpauses. There is no pattern. I checked for solutions, and most of them are for android. I tried the one for PC, with no result.
Spotify Legend
552 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 I am having an annoying problem with my playlists. Tracks that I've added from Spotify, so they're not local files, turning theirselves into local files after a while and and show up like ...
Plan Premium Country Argentina Device PC Operating System Windows 10 I am having an annoying problem with my playlists. Tracks that I've added from Spotify, so they're not local files...
Spotify Legend
431 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceDell Latitude 3580 LaptopOperating SystemWindows 10 My Question or IssueWhen I am running spotify on my laptop I cannot listen to any song. I have tried closing and opening the app countless times, as well as deleting...
Plan Premium Country Australia Device Dell Latitude 3580 Laptop Operating System Windows 10 My Question or Issue When I am running spotify on my laptop I cannot listen to any song. I...
Composer
486 Views
1 replies
0 likes
Windows 10, Spotify Desktop player always auto starts with my computer even though the setting "Open spotify automatically after you log in to the computer" is set to "No". Please fix
Windows 10, Spotify Desktop player always auto starts with my computer even though the setting "Open spotify automatically after you log in to the computer" is set to "No". Please fix
Composer
499 Views
1 replies
0 likes
PremiumColombia DeviceAsus LaptopOperating SystemWindows 10Hi everyone, in this moment I have a issue with windows app. When a create a playlist on android app I see it on windows app but don't appear the songs into it. In general, all my android act...
Premium Colombia Device Asus Laptop Operating System Windows 10 Hi everyone, in this moment I have a issue with windows app. When a create a playlist on android app I see it on window...
Regular
805 Views
2 replies
1 likes
PlanFreeCountryPolandWindows 10 My Question or IssueHello everyone. I have a problem. Every time I launch Spotify, I switch my account to private session, all playlists are private, every new playlist is private, but my friend still keeps listening t...
Plan Free Country Poland Windows 10 My Question or Issue Hello everyone. I have a problem. Every time I launch Spotify, I switch my account to private session, all playlists are private...
Community Legend
495 Views
1 replies
0 likes
My Question or IssueExample: I search for a song "stain"I click in "songs"It loads the fist batch of songsI scroll down, the refresh icon appears briefly and it loads the second batchWhen I scroll down for the second time, the refresh icon appears an...
My Question or Issue Example: I search for a song "stain" I click in "songs" It loads the fist batch of songs I scroll down, the refresh icon appears briefly and it loads the second batch When I...
Community Legend
501 Views
1 replies
0 likes
Hi!The thing here is that my pc does not download my music, it's weird because two weeks ago everything was ok. Suddenly appeared a message saying “Downloading songs 1 of ....” it doesn't download more. PlanPremiumCountryMexicoDeviceHP Probook 4540sO...
Hi! The thing here is that my pc does not download my music, it's weird because two weeks ago everything was ok. Suddenly appeared a message saying “Downloading songs 1 of ....” it doesn't do...
Roadie
364 Views
1 replies
0 likes
PlanPremiumItalyCountry DevicePCOperating SystemWindows 7 My Question or IssueSto usando spotify su Windows 7 e negli ultimi giorni quando clicco sull'icona se è tramite il menu Start o il desktop shotcut, la piccola cerchia sembra avvia ma poi se ne...
Plan Premium ItalyCountry Device PC Operating System Windows 7 My Question or Issue Sto usando spotify su Windows 7 e negli ultimi giorni quando clicco sull'icona se è tramite...
Spotify Legend
12749 Views
5 replies
0 likes
PlanPremiumCountry Device(Notebook Dell)Operating System(Windows 10 Home, Version 10.0.17763 Build 17763) My Question or IssueHi, I using application on Windows and set Proxy HTTP, everything that my configuration is currect.but song cannot play. but...
Plan Premium Country Device (Notebook Dell) Operating System (Windows 10 Home, Version 10.0.17763 Build 17763) My Question or Issue Hi, I using application on Windows ...
322 Views
0 replies
0 likes
PlanFreeCountryFRDevicePCOperating SystemWindows 10 (1809) My Question or IssueHi, it's been one month or more that Spotify stoped working, it plays 6 or 7 seconds from a song then stop and says that it's impossible to read the chosen song. I tried E...
Plan Free Country FR Device PC Operating System Windows 10 (1809) My Question or Issue Hi, it's been one month or more that Spotify stoped working, it plays 6 or 7 seconds from a son...
Casual Listener
1124 Views
4 replies
0 likes
PlanUnlimitedCountryGermanyDeviceDesktopOperating System Windows 10 My Question or Issue:It's a mess today. First cannot play anything on the desktop "Spotify can't play this right now. If you have the file on your computer you can import it." Restar...
Plan Unlimited Country Germany Device Desktop Operating System Windows 10 My Question or Issue: It's a mess today. First cannot play anything on the desktop "Spotify ca...
Composer
963 Views
1 replies
0 likes
PlanPremiumCountryEngland UKDevice(Home Build Desktop, Windows 8.1)Operating System(Windows 8.1) My Question or IssueHello, recently the desktop app on my machine has not been working well leaving me using the spotify webclient for a while now. The a...
Plan Premium Country England UK Device (Home Build Desktop, Windows 8.1) Operating System (Windows 8.1) My Question or Issue Hello, recently the desktop app on my machine has not bee...
355 Views
0 replies
0 likes
Hi,I noticed that in the version of the Windows 10 Spotify client app, the context menu opened by pressing the "..." in the upper left corner is so small that the text in it is one pixel high and unreadable. I'm using version 1.1.7.13766.gf9dc3904 (W...
Hi, I noticed that in the version of the Windows 10 Spotify client app, the context menu opened by pressing the "..." in the upper left corner is so small that the text in it is one pixel high and u...
662 Views
0 replies
0 likes
Hello, For the past three weeks my desktop app on windows 10 is not working. I have done the following DIY workarounds, which did not solve the problem:1) end task on task manager2) reset or repair function on app settings3) reinstalled more than fiv...
Hello, For the past three weeks my desktop app on windows 10 is not working. I have done the following DIY workarounds, which did not solve the problem: 1) end task on task manager...
Spotify Legend
1307 Views
4 replies
0 likes
