Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50765 Views
77 replies
27 likes

50765 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
76332 Views
271 replies
21 likes

76332 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5358 Views
1 replies
6 likes

5358 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145513 Views
0 replies
26 likes
Mac
Windows

145513 Views
0 replies
26 likes

[Desktop][Other] Desktop App Redownloads Songs After HDD Defrag

I was troubleshooting my PC and ran a defrag of one of my hard drives that the Spotify music downloads folder is on and after the defrag, the Spotify Desktop App auto switched my defaults to my SSD that Windows 10 is on which is limited in space. So ...

TranceManiac
Regular
I was troubleshooting my PC and ran a defrag of one of my hard drives that the Spotify music downloads folder is on and after the defrag, the Spotify Desktop App auto switched my defaults to my SSD t...
2019-04-04 1:07:01 AM
283 Views
0 replies
0 likes
Desktop
Other

283 Views
0 replies
0 likes

Solved!! Windows 10 merged OneDrive Library

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueThe 1809 release of Windows 10 included the ability to make your OneDrive folders the default location for Documents, Music, Downloads, etc. After enabling this it ap...

aaronstackpole
Regular
Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue The 1809 release of Windows 10 included the ability to make your OneDrive folders the defa...
2019-04-03 11:37:31 PM
2019-04-03 12:41:47 AM
aaronstackpole
Regular
945 Views
1 replies
0 likes

945 Views
1 replies
0 likes

What's wrong with the Desktop version Album Year search results?

Never happenedAren't it supposed be the same like the Web version

randyr5
Gig Goer
Never happened Aren't it supposed be the same like the Web version
2019-03-30 10:28:50 PM
2019-04-03 12:27:44 AM
randyr5
Gig Goer
373 Views
2 replies
0 likes

373 Views
2 replies
0 likes

Music is gone, Can't Listen to not-songs, and all usual solutions aren't working.

So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of course it didn't work and i've had this problem before and it ...

gaff_0
Casual Listener
So recently i haven't been able to listen to new music, fine cause i have the 10k limit plently of music. After weeks i decided to get rid of a few albums in favor of something new and of cou...
2019-02-16 12:07:31 AM
2019-04-03 12:23:18 AM
marikoabdoulaye
Casual Listener
1217 Views
9 replies
2 likes

1217 Views
9 replies
2 likes

Can't click and drag on trackpad: alternative to re-ordering playlists?

Hi all, The keyboard that comes with my Surface Pro isn't working as it properly should and as a result I can't click and drag on the track-pad, meaning I can't re-order playlists the usual way on desktop. The laptop is also a touch screen, but click...

thedogsknowme
Newbie
Hi all, The keyboard that comes with my Surface Pro isn't working as it properly should and as a result I can't click and drag on the track-pad, meaning I can't re-order playlists the usual wa...
2019-03-30 12:24:07 AM
2019-04-03 10:17:19 PM
MartinStoichkov
Community Legend
1165 Views
2 replies
0 likes

1165 Views
2 replies
0 likes

Spotify Desktop and Web App Won't Play Music

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 8 My Question or Issue Whenever I open the Spotify desktop or web browser app, I can't play any song I search for. All that happens when I click play is the image that normally shows wh...

seanstover7
Newbie
Plan Free Country United States Device Laptop Operating System Windows 8 My Question or Issue Whenever I open the Spotify desktop or web browser app, I can't play any son...
2019-02-13 10:53:43 PM
2019-04-03 6:57:07 PM
user-removed
Not applicable
1274 Views
5 replies
0 likes

1274 Views
5 replies
0 likes

Spotify crashes immediately after I click on it.

PlanPremiumCountryDominican Republic DeviceDesktop (PC)Operating SystemWindows 10 Pro - 1809 My Question or Issue:No matter what, spotify crashes after opening. I mean, it just closes. If I open it and click on another window spotify keeps open, but ...

G-Force
Newbie
Plan Premium Country Dominican Republic Device Desktop (PC) Operating System Windows 10 Pro - 1809 My Question or Issue: No matter what, spotify crashes after opening. I m...
2019-04-03 3:58:55 PM
707 Views
0 replies
0 likes

707 Views
0 replies
0 likes

Upload a musique

Hi, i recently made a music from myself, and i would like to share it on spotify. But i don't know how to do that, i never used spotify before that. I don't know if i'm allowed to do that.I found on internet something, it said , click on "add source"...

Cevillo
Casual Listener
Hi, i recently made a music from myself, and i would like to share it on spotify. But i don't know how to do that, i never used spotify before that. I don't know if i'm allowed to do that. I ...
2019-04-02 6:02:40 PM
2019-04-03 12:03:48 PM
Cevillo
Casual Listener
418 Views
2 replies
0 likes

418 Views
2 replies
0 likes

Spotify doesn't work on windows 10 pc

PlanPremiumCountryAustraliaDeviceHp probookOperating SystemWindows 10 My Question or IssueSpotify does not work on my laptop as my playlists that I have mad and put songs in say they have no songs, I cant play any music and there is no friend activit...

anong
Newbie
Plan Premium Country Australia Device Hp probook Operating System Windows 10 My Question or Issue Spotify does not work on my laptop as my playlists that I have mad and put songs in ...
2019-04-03 11:10:02 AM
2019-04-03 11:38:33 AM
Nico
Community Legend
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Songs added to Local files don't show up

I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and no matter what I do I cant get the new songs to sho...

leviland
Newbie
I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and ...
2019-04-03 11:08:01 AM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

My library is not synced on multiple devices

PlanPremiumCountryUSDeviceiPhone 7 and PCOperating SystemiOS 12 and Windows 10 My Question or IssueMy library is not synced between my devices. I added few songs on my phone, however they do not appear in my library on my PC. When I did the opposite,...

Reconder
Casual Listener
Plan Premium Country US Device iPhone 7 and PC Operating System iOS 12 and Windows 10 My Question or Issue My library is not synced between my devices. I added few songs on my phone,...
2019-04-01 2:35:21 AM
2019-04-03 1:53:06 AM
Reconder
Casual Listener
423 Views
2 replies
1 likes

423 Views
2 replies
1 likes

How Do I Get My New Playlist Cover to Appear in Search Results?

I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a search result, it shows the old 4-panel cover. When I click o...

homestead1874
Casual Listener
I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a s...
2019-04-02 2:18:52 AM
2019-04-03 1:27:02 AM
homestead1874
Casual Listener
676 Views
2 replies
0 likes
Cover Art

676 Views
2 replies
0 likes

Missing songs in list or greyed out...

PlanPremiumCountryRomaniaDeviceLenovo LaptopOperating SystemWindows 10 up-to-date My Question or IssueI often find songs that are black or just greyed out. What could be the problem?

devianc3
Regular
Plan Premium Country Romania Device Lenovo Laptop Operating System Windows 10 up-to-date My Question or Issue I often find songs that are black or just greyed out. What could be the ...
2019-03-27 7:45:40 AM
2019-04-02 7:53:19 PM
dinomight
Spotify Star
1954 Views
12 replies
0 likes

1954 Views
12 replies
0 likes

Playback stops suddenly and can not be continued before restart

PlanPremiumCountryGermanyDeviceOwn Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating SystemWindows 10 Pro 64-bit My Question or Issue My Spotify app stops playback suddenl...

fritzthebox
Casual Listener
Plan Premium Country Germany Device Own Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating System Windows 10...
2019-04-01 10:24:43 PM
2019-04-02 6:14:12 PM
fritzthebox
Casual Listener
364 Views
2 replies
0 likes

364 Views
2 replies
0 likes

the songs that i saved to my library won't load

PlanFreeDeviceChromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I've tried restarting my computer, redownloading the app, but it won't work.

yeet_yeet
Casual Listener
Plan Free Device Chromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I'v...
2019-04-02 4:29:08 PM
2019-04-02 5:16:36 PM
Nico
Community Legend
437 Views
2 replies
0 likes

437 Views
2 replies
0 likes

Solved!! Windows 10 app BROKEN

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 Pro x64 My Question or IssueWell, it's been like months I'm having this issue. No matter from where I install Spotify (wheter Windows Store or Spotify.com). Everytime I open Spotify: 1st: "Fri...

DavidScarface
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 10 Pro x64 My Question or Issue Well, it's been like months I'm having this issue. No matter from where I install Spotif...
2019-04-02 3:46:46 PM
2019-04-02 4:06:02 PM
Nico
Community Legend
4937 Views
4 replies
0 likes
Windows10 app broken not working playlist empty friends not showing

4937 Views
4 replies
0 likes

Nothing will play.

PlanPremiumCountryUSDeviceCustom PCOperating SystemWindows 10 My Question or IssueI have tried almost everything related to this topic, high quality streaming, accelerated hardware, etc. I have had no success in multiple restarts (of app and PC) but ...

Graham17
Casual Listener
Plan Premium Country US Device Custom PC Operating System Windows 10 My Question or Issue I have tried almost everything related to this topic, high quality streaming, accele...
2019-03-30 7:59:39 PM
2019-04-02 3:58:11 PM
Mantisentil
Community Legend
379 Views
3 replies
0 likes

379 Views
3 replies
0 likes

Some songs cannot be played when offline

As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fine. I had updated to the lates spotif app but still...

Zahroxx
Casual Listener
As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fi...
2019-03-30 4:23:35 PM
2019-04-02 3:53:25 PM
mosohodPeti
Composer
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Repeat-1 track mode [do not disable it under any circumstance] [Feature request]

I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or under any circumstance, it happens even when I double click o...

herotyc
Newbie
I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or u...
2019-04-01 6:13:38 PM
2019-04-02 3:00:14 PM
Al3XT
Newbie
311 Views
1 replies
2 likes

311 Views
1 replies
2 likes

Spotify family on several computers

Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same music and when I change on this second computer, the first gets its musi...

danthomhru
Casual Listener
Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same mus...
2019-04-02 11:27:22 AM
2019-04-02 1:36:19 PM
Mantisentil
Community Legend
746 Views
1 replies
0 likes

746 Views
1 replies
0 likes

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