Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
92817 Views
81 replies
27 likes

92817 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
whatintheworldisthis
Visitor
103511 Views
291 replies
22 likes

103511 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7533 Views
1 replies
6 likes

7533 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
148011 Views
0 replies
26 likes
Mac
Windows

148011 Views
0 replies
26 likes

FIX YOUR bleepING APP

Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...

TaylorKing
Newbie
Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...
2019-04-28 2:27:22 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Spotify no longer working on desktop

Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from Control panel/programs and that didnt work. Its like Spotify (apart from the ...

clankyt
Casual Listener
Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from...
2019-04-27 6:58:36 PM
2019-04-28 1:23:27 PM
clankyt
Casual Listener
572 Views
3 replies
3 likes

572 Views
3 replies
3 likes

Solved!! Uninstall Spotify

Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloaded it with the windows store (what an error). I'm dealing wit...

Blodinette
Casual Listener
Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloade...
2019-04-25 8:38:47 PM
2019-04-28 1:15:10 PM
Loxer
Community Legend
912 Views
3 replies
0 likes

912 Views
3 replies
0 likes

Why does Spotify play music but nothing is heard?

PlanFreeCountryItalyDeviceDekstopOperating SystemWindows 10 My Question or IssueWhen I want to play any song it starts but I don't hear anything.I have uninstalled and installed Spotify again but nothing has changed. I also checked the settings but i...

mbor03
Newbie
Plan Free Country Italy Device Dekstop Operating System Windows 10 My Question or Issue When I want to play any song it starts but I don't hear anything. I have uninstalled and inst...
2019-04-28 12:06:39 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

I can't do literally anything with spotify on my computer (not exaggerating)

PlanFree/PremiumCountryUnited States of AmericaDeviceDell DesktopOperating SystemWindows 7 My Question or IssueI can't run spotify. It does not show as running in my task manager. I tried running it as administrator but to no avail. I tried to uninst...

TryScales
Newbie
Plan Free/Premium Country United States of America Device Dell Desktop Operating System Windows 7 My Question or Issue I can't run spotify. It does not show as running in my task man...
2019-04-28 2:53:30 AM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

Unable to use Webplayer for 2-4 months now.

PlanFreeCountryCanadaDeviceCustom Desktop PCOperating SystemWindows 10 My Question or Issuei have been unable to use the webplayers for a few months now, it used to just give me a completely grayish (spotify background colour) screen and nothing woul...

Senthyril
Newbie
Plan Free Country Canada Device Custom Desktop PC Operating System Windows 10 My Question or Issue i have been unable to use the webplayers for a few months now, it used to just give...
2019-04-28 1:27:02 AM
181 Views
0 replies
2 likes

181 Views
0 replies
2 likes

Volume out of control

PlanPremiumCountryDenmarkDevice(HP Notebook)Operating System(Windows 10) My Question or IssueI connected my Arctis 3 Bluetooth.It was possible to have high volume from 2-100 on my computer, but now there is only mute at 0 and from 2-100 is the same l...

KetifyTheTwin
Casual Listener
Plan Premium Country Denmark Device (HP Notebook) Operating System (Windows 10) My Question or Issue I connected my Arctis 3 Bluetooth. It was possible to have high volume from 2-10...
2019-04-27 12:45:54 AM
177 Views
0 replies
0 likes

177 Views
0 replies
0 likes

Spotify skipping songs every ~0.5 seconds before reporting 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ProDesk 400Operating SystemWindows 10 My Question or IssueAs the subject says, when playing songs from any playlist or any part of the library, currently spotify is skipping songs every ~0.5 seconds until it e...

BreachSheff
Casual Listener
Plan Premium Country United Kingdom Device HP ProDesk 400 Operating System Windows 10 My Question or Issue As the subject says, when playing songs from any playlist or any part of th...
2019-04-23 4:33:42 PM
2019-04-27 8:08:00 PM
knightpt
Casual Listener
1612 Views
6 replies
1 likes

1612 Views
6 replies
1 likes

Spotify Frozen...?...or Something Else

Plan FreeCountry USADevice Both Dell Laptop and phoneOperating System...Window 10My Question or Issue..has not played any songs since Wed,,, the only thing i see unusual is in the lower left hand corner box where it says "a brief message from our spo...

martianken
Casual Listener
Plan Free Country USA Device Both Dell Laptop and phone Operating System...Window 10 My Question or Issue.. has not played any songs since Wed,,, th...
2019-04-27 4:17:28 PM
2019-04-27 5:12:38 PM
Bittencourt
Spotify Star
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Filtering doesn't work anymore!

PlanPremiumCountryThe NetherlandsDeviceDell laptop Operating SystemWindows 10 My Question or IssueSince recently filtering doesn't work anymore. When I filter a playlist, for example on a specific artist, it will still play all songs from that playli...

DavidEerdmans
Music Fan
Plan Premium Country The Netherlands Device Dell laptop Operating System Windows 10 My Question or Issue Since recently filtering doesn't work anymore. When I filter a pl...
2019-04-27 4:45:44 PM
549 Views
0 replies
6 likes

549 Views
0 replies
6 likes

Cannot play any songs on desktop but works on phone

PlanPremiumCountryNew ZealandDeviceHP Windows LaptopOperating SystemWindows 10 My Question or IssueAfter the recent update, I cannot play any songs on the desktop application. Everything on my phone is absolutely fine but nothing will play on desktop...

gzhangi
Newbie
Plan Premium Country New Zealand Device HP Windows Laptop Operating System Windows 10 My Question or Issue After the recent update, I cannot play any songs on the desktop application...
2019-04-27 2:29:06 PM
240 Views
0 replies
1 likes

240 Views
0 replies
1 likes

When I turn the volume down on Spotify PC, the volume occasionally sets itself to full blast. Why?

I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted vo...

truntng
Newbie
I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite...
2019-04-27 11:52:34 AM
416 Views
0 replies
0 likes

416 Views
0 replies
0 likes

New update (evident on 27.4.2019) lost ability to play albums in row

Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could simply hit play and the software would keep playing until I wan...

Phage
Regular
Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could sim...
2019-04-27 11:03:26 AM
291 Views
0 replies
2 likes

291 Views
0 replies
2 likes

Solved!!Superuser Contribution My song list doesn't update

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...

cardori
Casual Listener
Plan Premium Country Italy Operating System Windows 10 My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...
2019-04-26 7:41:48 PM
2019-04-27 11:01:28 AM
Jacu
Newbie
4466 Views
6 replies
1 likes

4466 Views
6 replies
1 likes

desktop app (windows) randomly logs out

The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for a basic function i can't even use I tried clean re...

aandreval
Newbie
The app just randomly logs me out especially when i restart my computer and undownloads all of the songs and i have to download everything all over again so i can listen offline. it's like i paid for...
2019-03-21 4:13:04 PM
2019-04-27 8:34:38 AM
FlOberon
Newbie
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Spotify keeps pausing songs

PlanPremiumCountryUSADeviceIphone X, PS4 & Windows LaptopOperating SystemIOS 12.2 (up to date), Windows 10 My Question or IssueSpofity on my iphone, PS4 and laptop pauses songs after a few seconds of playing. I've tried making sure battery save mode ...

TheDarknessBri
Casual Listener
Plan Premium Country USA Device Iphone X, PS4 & Windows Laptop Operating System IOS 12.2 (up to date), Windows 10 My Question or Issue Spofity on my iphone, PS4 and laptop pauses...
2019-04-27 5:37:16 AM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

Can not play song in spotify desktop windows app

I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?

atelopus13
Regular
I can not play certain song in my desktop app but in my phone or any other device is possible. Why? I better stop paying spotify? use another streaming app? or pay youtube?
2019-03-29 12:02:49 PM
2019-04-27 1:36:19 AM
atelopus13
Regular
286 Views
2 replies
1 likes

286 Views
2 replies
1 likes

Spotify Wont Open

Windows 7Spotify App just stopped working about two weeks ago. The app won't even open.I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing worked.Spotify is not running in processes, its completely off.Rest...

Emptyquiver
Casual Listener
Windows 7 Spotify App just stopped working about two weeks ago. The app won't even open. I am able to use the Webplayer straight from Spotify. I've read all the other posts and nothing wor...
2019-04-27 1:03:21 AM
264 Views
0 replies
1 likes

264 Views
0 replies
1 likes

Album icons are way too big on home screen

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or Issuesee attached. how can i reduce the icon size to show more on the screen

johnlochlor
Casual Listener
Plan Premium Country Australia Device PC Operating System Windows 10 My Question or Issue see attached. how can i reduce the icon size to show more on the screen
2019-04-26 10:12:24 PM
2019-04-26 10:59:44 PM
Loxer
Community Legend
3228 Views
3 replies
0 likes

3228 Views
3 replies
0 likes

Spotify playing song over and over. Can't pause/skip/stop.

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemWindows 10 My Question or Issue-----------------------Spotify has been playing a song (which I have never heard of, nor looked up in my entire life - not even in my own language) over and ov...

darthblonderss
Newbie
Plan Premium Country USA Device Samsung Galaxy S9 Operating System Windows 10 My Question or Issue ----------------------- Spotify has been playing a song (which I have never heard ...
2019-04-26 10:54:30 PM
514 Views
0 replies
0 likes

514 Views
0 replies
0 likes

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