Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1654 Views

0 replies

2 likes

  • 1654 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145528 Views

83 replies

27 likes

  • 145528 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130466 Views

294 replies

22 likes

  • 130466 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10978 Views

1 replies

6 likes

  • 10978 Views
  • 1 replies
  • 6 likes

my own playlists missing in search results

PlanPremium Operating SystemWindows 10 My Question or Issueyesterday I updated Spotify to 1.1.2.285.ga97985efNow, search results do not return my own playlists - both created from the entire albums and the ones created from various tracks.what it ret...

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue yesterday I updated Spotify to 1.1.2.285.ga97985ef Now, search results do not return my own playlists - both create...

280 Views

0 replies

1 likes

  • 280 Views
  • 0 replies
  • 1 likes

Solved!! Pop-up Virus

PlanPremiumCountryUKDeviceHP EliteBook 8560wOperating SystemWindows 7 My Question or IssueHi there. Recently, for no apparent reason (I have not downloaded any suspicious files), my Spotify has been showing pop-ups for suspicious websites separate fr...

Casual Listener

Plan Premium Country UK Device HP EliteBook 8560w Operating System Windows 7   My Question or Issue Hi there. Recently, for no apparent reason (I have not downloaded any suspicious fil...

Vigilanter

Casual Listener

10801 Views

3 replies

2 likes

  • 10801 Views
  • 3 replies
  • 2 likes

Explicit songs blocked only on desktop app?

PlanFree/Country (Operating System(Windows 10) My Question or IssueSo currently explicit songs are blocked only on the desktop app, the web version and mobile app both do playback of explicit songs just fine but then they are grayed out in the deskto...

Visitor

Plan Free/ Country   (Operating System (Windows 10)   My Question or Issue So currently explicit songs are blocked only on the desktop app, the web version and mobile app both do pl...

kirashi

Community Legend

1525 Views

1 replies

1 likes

  • 1525 Views
  • 1 replies
  • 1 likes

Spotify can't play any songs

PlanPremiumOperating SystemWindows 10 My Question or IssueHi From 1 month i can't play ANY songs on my spotify desktop app. I downloaded it from official site, and at the beggining the app just don't play some songs, now any songs work. The icon of a...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue Hi   From 1 month i can't play ANY songs on my spotify desktop app. I downloaded it from official site, and at the be...

Wolf199

Newbie

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Spotify not loading/super slow (Windows 10)

PlanFreeCountryThe NetherlandsDeviceHP LaptopOperating SystemWindows 10 My Question or IssueNothing is loading in the spotify program. I can't play any songs or open playlists. I have this issue 3 days now, and I'm starting to get fed up with these p...

Visitor

Plan Free Country The Netherlands Device HP Laptop Operating System Windows 10   My Question or Issue Nothing is loading in the spotify program. I can't play any songs or open playlist...

darktowertr

Casual Listener

4125 Views

4 replies

0 likes

not loading
slow
Windows 10
  • 4125 Views
  • 4 replies
  • 0 likes

How to disable local storage

Ok, here's my scenario. My wife is a Spotify user with her own PC/Android devices. She also uses my machine on occasion (maybe once or twice a month) and has installed Spotify on my machine with my blessing. Unfortunately, I discovered that it's down...

Regular

Ok, here's my scenario.  My wife is a Spotify user with her own PC/Android devices.  She also uses my machine on occasion (maybe once or twice a month) and has installed Spotify on my machi...

SolidSnark

Regular

15025 Views

5 replies

16 likes

  • 15025 Views
  • 5 replies
  • 16 likes

Playlist Images and Text Reverting

PremiumWindows 10 So for probably over a month now, images and descriptions for both of my two (yes, just two) playlists have been reverting to either blank images even when I've repeatedly uploaded the cover photo I'd prefer (exhibit A) or previousl...

Regular

Premium Windows 10   So for probably over a month now, images and descriptions for both of my two (yes, just two) playlists have been reverting to either blank images even when I've repeatedl...

gemj

Regular

2435 Views

7 replies

1 likes

  • 2435 Views
  • 7 replies
  • 1 likes

Spotify has deteriorated compared to a few years ago - How to make it better?

I think almost everyone who reading this agrees with me... A few years ago, everything was just perfect... almost everything was easy to listening, searching was much better then now, especcially the Desktop version, because it sucks nowadays... You ...

Regular

I think almost everyone who reading this agrees with me...    A few years ago, everything was just perfect... almost everything was easy to listening, searching was much better then now, ...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Songs won't show on desktop, only local files

On my desktop the only songs in my playlist shown are local ones, the rest disappeared. But on my phone it's all ok, I can see every song.Ex. on my desktop one of my playlists has 23 songs, all local files.On my phone it has 367, from spotify and loc...

Casual Listener

On my desktop the only songs in my playlist shown are local ones, the rest disappeared. But on my phone it's all ok, I can see every song. Ex. on my desktop one of my playlists has 23 songs, all loc...

bozzolorenzo00

Visitor

416 Views

1 replies

1 likes

  • 416 Views
  • 1 replies
  • 1 likes

Spotify starting with Windows 10 even when disabled? Try this fix

If you're running Windows 10 and can't get Spotify to stop opening when Windows starts - even with the startup option set to "No" in the Advanced section of Spotify's preferences - you may have the Windows app store version of the program installed, ...

Newbie

If you're running Windows 10 and can't get Spotify to stop opening when Windows starts - even with the startup option set to "No" in the Advanced section of Spotify's preferences - you may have the W...

OneByBoo

Roadie

1099 Views

1 replies

0 likes

startup
Windows 10
  • 1099 Views
  • 1 replies
  • 0 likes

Discover Tab back at same recommendations

I listened to alot aren't the albums supposed to change now 

Gig Goer

I listened to alot aren't the albums supposed to change now  

MartinStoichkov

Community Legend

528 Views

3 replies

0 likes

  • 528 Views
  • 3 replies
  • 0 likes

Home playlists

How do I close, hide or delete the sugestions at my home in Spotify?I really don't want to see anything about my country.Spotify is my refuge to listen whatever I want, when I want.I hate that stupid sugestions so much and I do not want to see it at ...

Visitor

How do I close, hide or delete the sugestions at my home in Spotify? I really don't want to see anything about my country. Spotify is my refuge to listen whatever I want, when I want. I hate that ...

OneByBoo

Roadie

521 Views

1 replies

0 likes

brazil
Home
Suggested
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bulk move playlist to folder?

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue: Is there a way to bulk move playlist to a folder? I know how to move one playlist at a time. I thought maybe there is a Spotify folder I can do this in.Thanks

Songwriter

    Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue:   Is there a way to bulk move playlist to a folder? I know how to m...

phaedrix

Casual Listener

5746 Views

7 replies

1 likes

Organizer
Playlist Drag and Drop
  • 5746 Views
  • 7 replies
  • 1 likes

Solved!! Queue won't stop playing

Hello, (please excuse my average english)I'm on Windows 10. I'm an old school guy : I like listening one LP at a time, and I enjoy silence when it ends. But when the selected LP finishes, Spotify adds automatically every other album of the artist in ...

Casual Listener

Hello, (please excuse my average english) I'm on Windows 10. I'm an old school guy : I like listening one LP at a time, and I enjoy silence when it ends. But when the selected LP finishes, Spotify a...

AmberLStinedfas

Music Fan

6288 Views

4 replies

1 likes

  • 6288 Views
  • 4 replies
  • 1 likes

Solved!! Spotify Bold Text

PlanPremiumCountryUnited KingdomDeviceASUS fx503Operating SystemWindows 10 My Question or IssueHello, I am having an issue where my spotify has bold text all of a sudden and it is really giving me a headache. I have tried reinstalling and it fixes it...

Casual Listener

  Plan Premium Country United Kingdom Device ASUS fx503 Operating System Windows 10   My Question or Issue Hello,   I am having an issue where my spotify has bold text all...

ElectroShifts

Casual Listener

4169 Views

4 replies

5 likes

  • 4169 Views
  • 4 replies
  • 5 likes

Solved!! Music won't play on my PC. Not on web or on the app.

PlanPremiumCountryBelgiumDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo my problem is when i try to play music trough my app or web browser and try to click play the bar won't move and the image of the song isnt showing up. Even my...

Casual Listener

Plan Premium Country Belgium Device Desktop PC Operating System Windows 10   My Question or Issue So my problem is when i try to play music trough my app or web browser and try to ...

someradno

Casual Listener

7187 Views

13 replies

2 likes

  • 7187 Views
  • 13 replies
  • 2 likes

Downloaded Music

PlanPremiumCountryUnited StatesDeviceDell Inspirion 15 5000 Series LaptopOperating SystemWindows 10 My Question or IssueI am trying to find the music I downloaded, I just signed up for the free 30-day trial of Spotify Premium and Hulu and I proceeded...

Visitor

Plan Premium Country United States Device Dell Inspirion 15 5000 Series Laptop Operating System Windows 10   My Question or Issue I am trying to find the music I downloaded, I just sig...

OneByBoo

Roadie

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Full Songlist not Loading

Oh great, another killer feature (bug): Search an artist, then click songs, then page down. You only get 80 with the spinning icon that never leaves.Another KILLED feature of Spotify. Was OK a couple days ago.This is getting pathetic.

Regular

Oh great, another killer feature (bug):   Search an artist, then click songs, then page down. You only get 80 with the spinning icon that never leaves. Another KILLED feature of Spotify. Was ...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

[Playlists] Sorting Disabled When a Video is One of the Songs

PlanPremiumCountryUSADeviceApplication on W10Operating SystemWindows 10My Question or IssueThe table headers for sorting by title, artist, etc are disabled when a video is one of the songs in a playlist. I've seen this in both Rap Caviar and Clout Cu...

Visitor

Plan Premium Country USA Device Application on W10 Operating System Windows 10 My Question or Issue The table headers for sorting by title, artist, etc are disabled when a video is one of th...

225 Views

0 replies

0 likes

  • 225 Views
  • 0 replies
  • 0 likes

Ghost Filtering After Clearing Filter

Plan PremiumCountry United StatesDeviceCustom PCOperating SystemWindows 10 Pro 64-Bit (1809) My Question or IssueNot really an issue, but more of a quirk. When I apply a filter in any playlist I create, it generates a list of all songs related to the...

Casual Listener

Plan  Premium Country  United States Device Custom PC Operating System Windows 10 Pro 64-Bit (1809)   My Question or Issue Not really an issue, but more of a quirk. When I ap...

343 Views

0 replies

1 likes

  • 343 Views
  • 0 replies
  • 1 likes