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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151713 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140063 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11336 Views

1 replies

6 likes

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Local Files on desktop are unavailable on phone

PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemWindows 10 My Question or IssueI have a bunch of local files on my desktop that won't sync to my phone. They are on the same wifi. I have disabled all firewall stuff. I see the playist and the s...

Casual Listener

Plan Premium Country US Device Google Pixel 2 Operating System Windows 10   My Question or Issue I have a bunch of local files on my desktop that won't sync to my phone. They are on th...

ThatPieGuy

Casual Listener

583 Views

2 replies

0 likes

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Can't listen to local files

My Question or IssueI used to be able to listen to local files, but after I accidentally un-downloaded them when I was trying to get new local files to download on my desktop, I no longer am able to. The playlist on my desktop says the songs are down...

Newbie

My Question or Issue I used to be able to listen to local files, but after I accidentally un-downloaded them when I was trying to get new local files to download on my desktop, I no longer am a...

326 Views

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Discover Weekly Dislike Button

PlanFree DevicePCOperating SystemWindows 10 My Question or IssueAccording to this https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378/page/37#comments there is supposed to be a dislike button, yet...

Newbie

Plan Free   Device PC Operating System Windows 10   My Question or Issue According to this https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-...

345 Views

0 replies

0 likes

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Radio tab only shows recommended stations

PlanStudent PremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or IssueMy radio tab is only showing recommended stations when I click into it and nothing else. Am I not able to browse different stations in the radio tab? I swear you...

Visitor

Plan Student Premium Country Australia Device PC Operating System Windows 10 My Question or Issue My radio tab is only showing recommended stations when I click into it and nothing else. Am ...

453 Views

0 replies

1 likes

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Spotify stops playing after two tunes

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueSpotify suddenly stops playing after two tunes.

Newbie

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue Spotify suddenly stops playing after two tunes.

Nico

Community Legend

301 Views

1 replies

0 likes

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Superuser Contribution Bluetooth Connettion to headphones ended -> Spotify will START playing music via speakers

PlanFree/PremiumCountryFinlandDeviceBluetooth connection with NuraPhonesOperating SystemWindows 10 (1809) My Question or Issue1) playing music via Nuraphones (bluetooth)2) Press PAUSE on Spotify3) Remove headphones and put them on table -> they autom...

Casual Listener

  Plan Free/Premium Country Finland Device Bluetooth connection with NuraPhones Operating System Windows 10 (1809)   My Question or Issue 1) playing music via Nuraphones (bluetoo...

sushibear2002

Regular

682 Views

4 replies

1 likes

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Superuser Contribution Spotify playing every other song on playlist

PlanPremiumCountryUKDeviceLaptopOperating SystemW10Spotify version 1.1.2.285.ga97985efMy Question or IssueAs explained in the title, every other song in a playlist is playing. Eg. I start a playlist and it plays the first song fine then jumps to the ...

Casual Listener

Plan Premium Country UK Device Laptop Operating System W10 Spotify version 1.1.2.285.ga97985ef My Question or Issue As explained in the title, every other song in a playlist is playing...

ActiveUsingUser

Visitor

3180 Views

7 replies

1 likes

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is there a way to remove SPECIFIC songs from playlist recomended?

basically, i just keep getting songs i hate in my playlist's recommended section, which is where i used to go for new songs because i don't like any of the spotify generated ones. i just want to make sure these songs i hate stop coming back. also, th...

Visitor

basically, i just keep getting songs i hate in my playlist's recommended section, which is where i used to go for new songs because i don't like any of the spotify generated ones. i just want to make...

ritianfitchett

Casual Listener

1185 Views

2 replies

0 likes

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Macros no longer working

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have just recently noticed that my Play/Pause multimedia key is being hijacked by something. I have seen other threads here talking about google music stealing it but...

Casual Listener

  Plan Premium Country   Device Desktop PC Operating System Windows 10   My Question or Issue I have just recently noticed that my Play/Pause multimedia key is being hijacke...

Applefury

Casual Listener

2042 Views

4 replies

0 likes

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Windows 10 App won't launch

PlanPremiumCountryUKDevice2016 Razer Blade 14Operating SystemWindows 10 - latest version My Question or IssueI am running the microsoft store version of Spotify. Since about a week ago, the app won't launch. Both the app and windows 10 are up to date...

Newbie

Plan Premium Country UK Device 2016 Razer Blade 14 Operating System Windows 10 - latest version   My Question or Issue I am running the microsoft store version of Spotify. Since about ...

Nico

Community Legend

629 Views

1 replies

0 likes

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Question about use of media keys with spotify.

PlanFreeCountry USDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, i know theres other posts similar to this, but i couldnt find any that could answer my questions. Anyways i was just wondering if the volume media keys could be used to...

Newbie

Plan Free Country  US Device Desktop Operating System Windows 10   My Question or Issue So, i know theres other posts similar to this, but i couldnt find any that could answer my ...

Nico

Community Legend

514 Views

1 replies

0 likes

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Music Skipping Automaticly

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueAfter about 38-42 seconds into a song it will skip to the next one and keep doing that. It's like the money I pay for premuim is going down the drain!

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue After about 38-42 seconds into a song it will skip to the next one and keep doing that. It's ...

OneByBoo

Roadie

365 Views

1 replies

0 likes

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Solved!! How come my song didn't show in my playlist?

Never happen before only one song I have problemThe Kids Aren't Alright when I add it says this song already exist but I don't see it

Gig Goer

Never happen before only one song I have problem The Kids Aren't Alright when I add it says this song already exist but I don't see it

randyr5

Gig Goer

951 Views

1 replies

0 likes

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Solved!! Pop-up Virus

PlanPremiumCountryUKDeviceHP EliteBook 8560wOperating SystemWindows 7 My Question or IssueHi there. Recently, for no apparent reason (I have not downloaded any suspicious files), my Spotify has been showing pop-ups for suspicious websites separate fr...

Casual Listener

Plan Premium Country UK Device HP EliteBook 8560w Operating System Windows 7   My Question or Issue Hi there. Recently, for no apparent reason (I have not downloaded any suspicious fil...

Vigilanter

Casual Listener

10881 Views

3 replies

2 likes

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Explicit songs blocked only on desktop app?

PlanFree/Country (Operating System(Windows 10) My Question or IssueSo currently explicit songs are blocked only on the desktop app, the web version and mobile app both do playback of explicit songs just fine but then they are grayed out in the deskto...

Visitor

Plan Free/ Country   (Operating System (Windows 10)   My Question or Issue So currently explicit songs are blocked only on the desktop app, the web version and mobile app both do pl...

kirashi

Community Legend

1556 Views

1 replies

1 likes

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Spotify can't play any songs

PlanPremiumOperating SystemWindows 10 My Question or IssueHi From 1 month i can't play ANY songs on my spotify desktop app. I downloaded it from official site, and at the beggining the app just don't play some songs, now any songs work. The icon of a...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue Hi   From 1 month i can't play ANY songs on my spotify desktop app. I downloaded it from official site, and at the be...

Wolf199

Newbie

588 Views

2 replies

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Spotify not loading/super slow (Windows 10)

PlanFreeCountryThe NetherlandsDeviceHP LaptopOperating SystemWindows 10 My Question or IssueNothing is loading in the spotify program. I can't play any songs or open playlists. I have this issue 3 days now, and I'm starting to get fed up with these p...

Visitor

Plan Free Country The Netherlands Device HP Laptop Operating System Windows 10   My Question or Issue Nothing is loading in the spotify program. I can't play any songs or open playlist...

darktowertr

Casual Listener

4172 Views

4 replies

0 likes

not loading
slow
Windows 10
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How to disable local storage

Ok, here's my scenario. My wife is a Spotify user with her own PC/Android devices. She also uses my machine on occasion (maybe once or twice a month) and has installed Spotify on my machine with my blessing. Unfortunately, I discovered that it's down...

Regular

Ok, here's my scenario.  My wife is a Spotify user with her own PC/Android devices.  She also uses my machine on occasion (maybe once or twice a month) and has installed Spotify on my machi...

SolidSnark

Regular

15352 Views

5 replies

16 likes

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Playlist Images and Text Reverting

PremiumWindows 10 So for probably over a month now, images and descriptions for both of my two (yes, just two) playlists have been reverting to either blank images even when I've repeatedly uploaded the cover photo I'd prefer (exhibit A) or previousl...

Regular

Premium Windows 10   So for probably over a month now, images and descriptions for both of my two (yes, just two) playlists have been reverting to either blank images even when I've repeatedl...

gemj

Regular

2468 Views

7 replies

1 likes

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Spotify has deteriorated compared to a few years ago - How to make it better?

I think almost everyone who reading this agrees with me... A few years ago, everything was just perfect... almost everything was easy to listening, searching was much better then now, especcially the Desktop version, because it sucks nowadays... You ...

Regular

I think almost everyone who reading this agrees with me...    A few years ago, everything was just perfect... almost everything was easy to listening, searching was much better then now, ...

335 Views

0 replies

0 likes

  • 335 Views
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