Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9686 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
874 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2118 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUSADeviceWIndows 10 DesktopOperating SystemWindows 10 My Question or IssueSpotify app eats the CPU on a speedy new desktop machine. How do I reduce this? Spotify works fine on my little Android phone. Why is the Windows version such...
Plan Premium Country USA Device WIndows 10 Desktop Operating System Windows 10 My Question or Issue Spotify app eats the CPU on a speedy new desktop machine. How do I red...
Casual Listener
1537 Views
2 replies
0 likes
PlanFree/PremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueFor some unknown reason, Spotify is limiting itself on volume. I have every setting up high but for some reason it never reaches past 50%. How do I fix this?
Plan Free/Premium Country Australia Operating System Windows 10 My Question or Issue For some unknown reason, Spotify is limiting itself on volume. I have every setting up high but for...
Community Legend
564 Views
1 replies
0 likes
You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please Spotify remedy this. I wanted to post this in ideas ...
You can't "save" an album without saving every single song on the favorite song list. Saved albums shouldn't be visible in the "Songs", since we would like to use that for single songs only. Please S...
Spotify Legend
1302 Views
4 replies
1 likes
PlanFreeCountryNew ZealandDeviceDesktopOperating SystemWindows 7 My Question or IssueI am absolutely at my wits end here. I recently did an update for my spotify that forced the program to instantly close whenever it would try to boot it up. Eventual...
Plan Free Country New Zealand Device Desktop Operating System Windows 7 My Question or Issue I am absolutely at my wits end here. I recently did an update for my spotify that...
Casual Listener
5666 Views
5 replies
1 likes
PlanPremiumCountryCZDeviceThinkPad W550sOperating SystemWin 10 (latest) My Question or IssueSpotify shows the taskbar icon on the wrong screen on a multi-monitor setup. So I have 3 screens. One is notebook's, second and third are external (thru DP). ...
Plan Premium Country CZ Device ThinkPad W550s Operating System Win 10 (latest) My Question or Issue Spotify shows the taskbar icon on the wrong screen on a multi-monitor setup. &nbs...
Spotify Legend
2012 Views
2 replies
4 likes
PlanFreeCountry DeviceDell Latitude E6410Operating SystemWindows 10 My Question or IssueThere appears to be absolutely no way to dislike or stop a song from playing in my daily mix on the windows 10 client. I've had a few songs I'd rather never hear ...
Plan Free Country Device Dell Latitude E6410 Operating System Windows 10 My Question or Issue There appears to be absolutely no way to dislike or stop a song from playing in m...
368 Views
0 replies
0 likes
PlanFreeCountryUSDeviceHP Pavilion (Desktop)Operating SystemWindows 8.1 My Question or IssueI'm trying to play the contents of a playlist but from what it seems even when I click the download button and the green button appears on the left (indicatin...
Plan Free Country US Device HP Pavilion (Desktop) Operating System Windows 8.1 My Question or Issue I'm trying to play the contents of a playlist but from what it seems even when I c...
Composer
3134 Views
1 replies
0 likes
PlanFreeCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 8.1 64-Bit, Spotify My Question or IssueAfter the reactivation of my Facebook connection to Spotify, my account username changed to random numbers (1112832207). If I log out, and lo...
Plan Free Country United Kingdom Device Desktop PC Operating System Windows 8.1 64-Bit, Spotify My Question or Issue After the reactivation of my Facebook connection to Spotify, my a...
344 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceLenovo X1 carbon (6th gen)Operating SystemWindows 10 My Question or IssueFor some strange reason, Spotify will not remain paused unless I am playing a video. I will pause directly from the desktop application and within 15 ...
Plan Premium Country USA Device Lenovo X1 carbon (6th gen) Operating System Windows 10 My Question or Issue For some strange reason, Spotify will not remain paused unless I...
Casual Listener
4007 Views
13 replies
7 likes
I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played. I have not selected it. The random track was played but this was weeks ago. Has anyone else experienc...
I have a track that keeps playing itself when a completely different album. Typically, it starts after the first track of the album has been played. I have not selected it. The random track ...
530 Views
0 replies
0 likes
CountryPolandDeviceHuawei P10 liteOperating System Windows 10 My Question or IssueFor about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also it connects with other devices, which are not even at my house. I can tell, b...
Country Poland Device Huawei P10 lite Operating System Windows 10 My Question or Issue For about a week, my Spotify keeps turning ON by itself. Even during the phone calls. Also ...
856 Views
0 replies
1 likes
PlanPremiumCountryGreeceDevicePC/LaptopOperating SystemWindows 10 My Question or IssueI was having issues with my old account so I canceled my subscription and made a new one. Everything seemed to be working correctly the first time I logged in, when...
Plan Premium Country Greece Device PC/Laptop Operating System Windows 10 My Question or Issue I was having issues with my old account so I canceled my subscription and made a new one...
Spotify Legend
2315 Views
8 replies
0 likes
On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 17 chose to follow anonymously? If so, how can I fol...
On my artist page under "About" I see I have 18 followers. But when I click on my name (Profile) in the top right hand corner, under "Followers", it shows only one person. Is this because the other 1...
Casual Listener
1051 Views
4 replies
0 likes
PlanFreeCountrysingaporeDeviceoppoOperating System Android My Question or Issuespotify can't play this song right now. if u have the file on your computer you can import it i wanted to play my favourite song: in your atmosphere by john mayer and it s...
Plan Free Country singapore Device oppo Operating System Android My Question or Issue spotify can't play this song right now. if u have the file on your computer you can im...
Spotify Legend
1534 Views
11 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to play songs on webplayer on Chrome. I can't download the app as it is a works c...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am un...
Community Legend
511 Views
1 replies
0 likes
Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write the wrong password I will get an error message as usual if the...
Have a problem on the laptop. ASUS Zenbook - Windows 10 Home Spotify closes completely without error message right away when I press Enter, after entering the correct password. If I write th...
Community Legend
685 Views
1 replies
0 likes
PlanFree Country DeviceMoto G4 Plus Operating SystemAndroid Oreo 8.1.0 My Question or IssueI am running Spotify on Windows 10, where I'm not able to see the songs favorited on my mobile device. But the songs favorited on the Windows app are reflected...
Plan Free Country Device Moto G4 Plus Operating System Android Oreo 8.1.0 My Question or Issue I am running Spotify on Windows 10, where I'm not able to see th...
Community Legend
448 Views
1 replies
0 likes
PlanPremium CountryMalaysia DeviceLaptop Window Operating SystemWindows 10 My Question or IssueRecently I tried to fix this problem from a lot of ways, but seems all can't work. I've tried the delete block in hosts file, but in my hosts file didn't a...
Plan Premium Country Malaysia Device Laptop Window Operating System Windows 10 My Question or Issue Recently I tried to fix this problem from a lot of ways, b...
Community Legend
529 Views
1 replies
0 likes
PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen playing a playlist clicking on the album art of the current song typically takes me to the item in the playlist so I can move/edit/etc the song. Today I have been exper...
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue When playing a playlist clicking on the album art of the current song typically takes me to the i...
Casual Listener
632 Views
2 replies
0 likes
PlanPremiumCountryNetherlands DeviceWindows 10, AndroidOperating SystemWindows 10, Android My Question or IssueI bought the 1 euro for 3 months deal money went out of my bank account but i'm still having spotify free.
Plan Premium Country Netherlands Device Windows 10, Android Operating System Windows 10, Android My Question or Issue I bought the 1 euro for 3 months deal money went out of ...
Community Legend
542 Views
1 replies
0 likes
