Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2 weeks ago
James335
Casual Listener
60589 Views
78 replies
27 likes

60589 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
83611 Views
278 replies
22 likes

83611 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5969 Views
1 replies
6 likes

5969 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146223 Views
0 replies
26 likes
Mac
Windows

146223 Views
0 replies
26 likes

trouble downloading playlists

PlanPremium DeviceASUS R540LOperating SystemWindows 10 My Question or IssueWhen I try to download my playlist on my computer, it says "waiting or connexion" and nothing happens. Whereas spotify uses the internet connexion to play / find the music of ...

tof2001
Casual Listener
Plan Premium Device ASUS R540L Operating System Windows 10 My Question or Issue When I try to download my playlist on my computer, it says "waiting or connexion" and nothing ha...
2019-04-10 9:03:49 AM
2019-04-17 1:40:39 AM
SuperNya_
Casual Listener
558 Views
7 replies
0 likes

558 Views
7 replies
0 likes

Spotify won't play anything for me

PlanFreeCountryCanadaDeviceAsus ROG laptop(don't know exact model)Operating SystemWindows 10My Question or IssueWhenever I try to play any song it says "Spotify can't play this right now. if you have the file on your computer you can import it." When...

SuperSilent
Casual Listener
Plan Free Country Canada Device Asus ROG laptop(don't know exact model) Operating System Windows 10 My Question or Issue Whenever I try to play any song it says "Spotify can't play t...
2019-04-16 11:09:53 PM
2019-04-17 1:10:08 AM
Bittencourt
Spotify Star
513 Views
3 replies
0 likes

513 Views
3 replies
0 likes

Spotify crashing on login on Windows 10

Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders and installing again. I've tried uninstalling that,...

jakewprogrammer
Casual Listener
Every time I attempt to log in to Spotify on Windows 10, the whole app crashes. I've tried reinstalling, performing a "full clean install" by uninstalling and clearing AppData of any Spotify folders ...
2019-04-16 8:13:52 PM
2019-04-16 11:32:59 PM
jakewprogrammer
Casual Listener
1043 Views
1 replies
1 likes

1043 Views
1 replies
1 likes

Import iTunes / AppleMusic

I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any?A heavy tool on iTunes is option of creating a smart playlist by individual aspects based on rating, metadata, date of imp...

Kaffeekanne
Newbie
I use Apple Music / iTunes and wanted to give Spotify a try. But there is no option to import iTunes-Playlists, or is there any? A heavy tool on iTunes is option of creating a smart playlist by indi...
2019-04-16 9:39:43 PM
505 Views
0 replies
3 likes

505 Views
0 replies
3 likes

Shuffle Not Working

PlanPremiumCountryUSADeviceHP laptop/windows APPOperating SystemWindows 10 My Question or IssueWhen using the Spotify App for Windows PC, and shuffling certain playlists, Spotify will play as many as 25 songs in a row from the same artist, who makes ...

JedBartlet11
Newbie
Plan Premium Country USA Device HP laptop/windows APP Operating System Windows 10 My Question or Issue When using the Spotify App for Windows PC, and shuffling certain playlists, Spo...
2019-04-16 9:29:07 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Same WiFi Network

PlanPremuimCountry USA DeviceDeskTop Version - Windows 10 ProOperating SystemWindows 10 Pro My Question or IssueBesides herring are not hearing the music, how can I check to see what Wi-Fi network I'm connected to.

amerifax
Regular
Plan Premuim Country USA Device DeskTop Version - Windows 10 Pro Operating System Windows 10 Pro My Question or Issue Besides herring are not hearing the music, how ca...
2019-04-03 5:22:54 PM
2019-04-16 7:55:51 PM
ElainaD
Composer
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Spotify Pausing Everytime I lock my Computer

PlanFree/PremiumCountryUnited StatesDeviceMicrosoft Surface GoOperating SystemWindows 10 My Question or IssueI use spotify a lot in my windows device when i am home which is connected to speakers. The problem is when I lock the device spotify stops p...

Petterson93
Casual Listener
Plan Free/Premium Country United States Device Microsoft Surface Go Operating System Windows 10 My Question or Issue I use spotify a lot in my windows device when i am home w...
2019-04-16 4:16:11 PM
2019-04-16 6:13:33 PM
Yoseck
Casual Listener
2779 Views
5 replies
1 likes

2779 Views
5 replies
1 likes

When I start listening to my playlist Spotify will randomly start skipping through the whole playlis

Operating SystemWindows 10 My Question or IssueWhen I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping through my playlist and to start listening to music again ill have to cl...

SuperiorFruit
Casual Listener
Operating System Windows 10 My Question or Issue When I start listening to music on the Spotify desktop app I listen to my playlist for awhile then it will randomly start skipping th...
2019-04-15 2:38:30 PM
2019-04-16 3:23:10 AM
SuperiorFruit
Casual Listener
276 Views
2 replies
0 likes

276 Views
2 replies
0 likes

Spotify crashes | Windows 10

Hey guys,I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to reinstall spotify, shut down my pc- none of this has...

Daniel1212
Casual Listener
Hey guys, I just have reinstalled windows, upgraded my Ram ddr4 and installed spotify. When I open spotify and start playing a song, after about 10 seconds spotify is closed/crashes...and i treid to...
2019-04-15 2:28:09 PM
2019-04-16 2:48:11 AM
leviE
Composer
365 Views
2 replies
0 likes

365 Views
2 replies
0 likes

Even disabled, Spotify keeps finding local files

Just installed Spotify and with local files disabled it keeps showing me local files when I do a search. I've seen the post suggesting to delete local-files.bnk but it keeps recreating that file so my idea was to empty that file and put it in read-on...

Rhialto
Regular
Just installed Spotify and with local files disabled it keeps showing me local files when I do a search. I've seen the post suggesting to delete local-files.bnk but it keeps recreating ...
2019-04-14 6:21:36 PM
2019-04-16 2:31:26 AM
Rhialto
Regular
598 Views
1 replies
0 likes

598 Views
1 replies
0 likes

New Windows desktop app no longer shuffles

Just downloaded the latest app (don't know how to check for exact version number). App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...

MarathonMax
Newbie
Just downloaded the latest app (don't know how to check for exact version number). App no longer shuffles songs. Clciking the shuffle icon turns it on and off ... but shuffling ...
2019-04-15 11:30:55 PM
2019-04-15 12:02:05 AM
Nico
Community Legend
399 Views
1 replies
0 likes
Desktop
shuffle
Windows

399 Views
1 replies
0 likes

Solved!! have to do a clean install of spotify to play new releases

I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but everything downloads normally to my iphone. but fo...

sneakatone
Music Fan
I was not able to play the new album from eluveitie without doing a clean install. I had to do this twice for all new song/podcase releases. this started in the beginning of 2019 for some reason. but...
2019-04-07 2:24:08 AM
2019-04-15 10:44:22 PM
sneakatone
Music Fan
1229 Views
2 replies
0 likes

1229 Views
2 replies
0 likes

Daily mix problems on PC (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 My Question or IssueDaily Mix does not show up on PC along with the "Made For You" category

nooneapparently
Casual Listener
Plan Free Country United States Device PC Operating System Windows 7 My Question or Issue Daily Mix does not show up on PC along with the "Made For You" category
2019-04-14 12:30:04 AM
2019-04-15 10:26:47 PM
nooneapparently
Casual Listener
228 Views
2 replies
0 likes

228 Views
2 replies
0 likes

Error en reproducción de canciones y playlists personalizadas

PlanPremiumCountryEspañaOperating SystemWindows 10 My Question or IssueHola, Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta el punto de que aparecen si las busco, pero no las reproduce. Directamente se q...

THEDEAZ
Newbie
Plan Premium Country España Operating System Windows 10 My Question or Issue Hola, Desde que me cambié a una cuenta premium, muchísimas canciones han dejado de escucharse hasta ...
2019-04-15 9:06:14 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Problems with Desktop Application

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueDear All,I use Spotify for more than one week. I did not turn off the computer for the first few days and everything was okay. After I turned off the computer and turned o...

WunszPtasznik
Newbie
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Dear All, I use Spotify for more than one week. I did not turn off the computer for the first ...
2019-04-15 8:40:06 PM
385 Views
0 replies
2 likes

385 Views
0 replies
2 likes

New Releases Tab Only Shows Releases in the Past Month

I've noticed that the New Releases tab no longer allows 'continuous scrolling'. I used to be able to see music from a few months back and was able to catch up in artists I liked or discover new music. Now it only shows me three weeks worth of new rel...

rebeccac4
Newbie
I've noticed that the New Releases tab no longer allows 'continuous scrolling'. I used to be able to see music from a few months back and was able to catch up in artists I liked or discover new music...
2019-04-15 7:39:33 PM
242 Views
0 replies
0 likes

242 Views
0 replies
0 likes

Spotify Skipping songs on web player and desktop application

PlanPremiumCountry DeviceMacbook air 2016 Operating System(Windows 10,etc.) My Question or IssueSpotify keeps skipping songs on the desktop and web players(chrome and firefox). This is very frustrating and I am very close to canceling my subscription...

mway090
Newbie
Plan Premium Country Device Macbook air 2016 Operating System (Windows 10,etc.) My Question or Issue Spotify keeps skipping songs on the desktop and web players(chrome a...
2019-04-15 5:26:09 PM
2019-04-15 6:13:18 PM
RobynHode
Newbie
348 Views
1 replies
0 likes
Skipping all songs

348 Views
1 replies
0 likes

Song can't play with a Logitech G headset

PlanPremiumCountryIndonesiaOperating SystemWindows 10 My Question or IssueWhenever I open spotify with my G430 headset plugged in, the songs just won't play. The songs just freezes and the album cover dissapears, and when I closed the app, unplugged ...

RIVANAW
Newbie
Plan Premium Country Indonesia Operating System Windows 10 My Question or Issue Whenever I open spotify with my G430 headset plugged in, the songs just won't play. The songs just freez...
2019-04-15 2:06:35 PM
738 Views
0 replies
2 likes

738 Views
0 replies
2 likes

Spotify deleting Local Files Sources on Windows

I'm currently listening on the Windows 10 version of Spotify, I have a premium plan and I've been listening for a while. Yesterday I wanted to listen to my local files but found out that most of them were grayed out for some reason. Turns out that th...

SylpheeDashstep
Casual Listener
I'm currently listening on the Windows 10 version of Spotify, I have a premium plan and I've been listening for a while. Yesterday I wanted to listen to my local files but found out that most of them...
2019-04-15 12:16:05 PM
160 Views
0 replies
0 likes

160 Views
0 replies
0 likes

Solved!! Spotify needs repair - Windows 10 Store

PlanPremiumCountryINDONESIA.DeviceDESKTOPOperating SystemWindows 10. My Question or IssueCan not open/play Spotify, pop up came and asked to open Windows Store, and there said need repair. But after repair, reset, even uninstall & re-install, still c...

SigitWahyuW
Regular
Plan Premium Country INDONESIA. Device DESKTOP Operating System Windows 10. My Question or Issue Can not open/play Spotify, pop up came and asked to open Windows Store, and t...
2019-03-31 6:54:02 AM
2019-04-15 10:31:41 AM
Nico
Community Legend
2197 Views
9 replies
0 likes

2197 Views
9 replies
0 likes

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