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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83905 Views

40 replies

68 likes

  • 83905 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795778 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23955 Views

25 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3063 Views

0 replies

4 likes

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Solved!!Superuser Contribution Song list won't update

PlanPremiumDevicePCOperating SystemWindows 10My Question or IssueIn desktop app, I can not see the songs I added recently with my Android device.

Casual Listener

Plan Premium Device PC Operating System Windows 10 My Question or Issue In desktop app, I can not see the songs I added recently with my Android device. 

shelaffs

Gig Goer

4272 Views

7 replies

1 likes

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  • 7 replies
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Desktop/web apps won't play, scrolls through track listing, other random things...

PlanPremiumCountryUSADeviceDesktop app and webappOperating SystemWindows 10 My Question or IssueCan't push the play button to play music. Sometimes after a few minutes I'll see it start scrolling through all the songs and then decide to play somethin...

Newbie

Plan Premium Country USA Device Desktop app and webapp Operating System Windows 10   My Question or Issue Can't push the play button to play music. Sometimes after a few minutes I'll s...

420 Views

0 replies

0 likes

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Black screen when trying to add to playlist

PlanPremiumCountrySoainDeviceACER 2018 laptop on Spotify websiteOperating SystemWindows 10 My Question or Issue When adding to a playlist for the last 24 hours the screen goes black and audio keeps playing. Why?

Music Fan

Plan Premium Country Soain Device ACER 2018 laptop on Spotify website Operating System Windows 10   My Question or Issue   When adding to a playlist for the last 24 hours the scr...

FractionBronson

Music Fan

1862 Views

3 replies

7 likes

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  • 3 replies
  • 7 likes

Spotify cant play this right now. Windows 7

PlanPremium FamilyCountryUSADeviceWindows 7 My Question or Issue:Whenever I try to play music on my Windows 7 desktop app, I get the error message 'Spotify can't play this right now. If you have the file on your computer you can import it." I have tr...

Newbie

  Plan Premium Family Country USA Device Windows 7    My Question or Issue: Whenever I try to play music on my Windows 7 desktop app, I get the error message 'Spotify can't pl...

Dragson78

Newbie

938 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Troubleshooting with desktop app

PlanPremiumCountryFranceDeviceIphone, Android, windows & Denon Ceol N10My Question or IssueHy everyone,Since I uptdate desktop app for Win10, I am connected on my account but I cannot use several features: my Denon appears in available devices but co...

Newbie

Plan Premium Country France Device Iphone, Android, windows & Denon Ceol N10 My Question or Issue Hy everyone, Since I uptdate desktop app for Win10, I am connected on my account but I ca...

529 Views

0 replies

0 likes

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Favorite Songs - All to ONE Playlist

I am trying to take all my songs I have favorited and put them into a playlist... Ctrl+Clicking or Shift + Clicking the top and bottom no longer works like it used to?

Newbie

I am trying to take all my songs I have favorited and put them into a playlist... Ctrl+Clicking or Shift + Clicking the top and bottom no longer works like it used to?

546 Views

0 replies

0 likes

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Syncronization between Windows Desktop and iPhone

PlanFreeDeviceiPhone SEOperating SystemiOS 10, Windows 10My Question or IssueMy desktop and iphone versions of Spotify are not syncronized at all. I think I read that it's not possible with a Free account. Is that true? Also, I don't understand why o...

Newbie

Plan Free Device iPhone SE Operating System iOS 10, Windows 10 My Question or Issue My desktop and iphone versions of Spotify are not syncronized at all. I think I read that it's not possible ...

OneByBoo

Roadie

671 Views

1 replies

0 likes

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  • 1 replies
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Side bar expands on long names

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueThe side bar that displays the 'Home' link, Your Library, Playlist, etc, keeps expanding when my mouse hovers past a long name. There are a few playlist that have long names. ...

Newbie

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue The side bar that displays the 'Home' link, Your Library, Playlist, etc, keeps expanding when my mo...

608 Views

0 replies

0 likes

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Cannot Add Songs to Playlist

PlanFree/Premium PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or IssueWhen I copy the link to a song (with the intention of adding it to ...

Casual Listener

Plan Free/Premium Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10   M...

roots_and_roads

Casual Listener

1950 Views

4 replies

0 likes

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  • 4 replies
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Modern Slavery Ad plays then Spotify stops working

PlanFree/PremiumCountry UK Device Google, Laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify works, but as soon as the Modern Slavery advert comes o...

Casual Listener

Plan Free/Premium Country UK   Device Google, Laptop  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) &n...

f_wxo-4ci8nz

Casual Listener

752 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Spotify Premium does not work on Windows 10

PlanPremiumCountryCanadaDeviceDell Inspiron 3650Operating SystemWindows 10, 64 bit OSMy Question or IssueHello all. Last night, I noticed that my Spotify is no longer working. Upon launching the client on my PC, the Spotify window opens momentarily (...

Newbie

Plan Premium Country Canada Device Dell Inspiron 3650 Operating System Windows 10, 64 bit OS My Question or Issue Hello all. Last night, I noticed that my Spotify is no longer working. Upon ...

Peter

Spotify Legend

1991 Views

1 replies

0 likes

tech support
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Superuser Contribution Disable local files still not working??

Goddamit Spotify! Your total disregard for fixing glitches is quite staggering. Disabling local files STILL NOT WORKING! I've seen threads complaining about this going back years (just like the inability to reset profile names, without having a tech ...

Visitor

Goddamit Spotify! Your total disregard for fixing glitches is quite staggering. Disabling local files STILL NOT WORKING! I've seen threads complaining about this going back years (just like the inabi...

Peter

Spotify Legend

822 Views

1 replies

1 likes

  • 822 Views
  • 1 replies
  • 1 likes

Superuser Contribution Missing dislike button on Windows Version

hey i Missing my dislike Button in the Windows Version from Spotify. How should I adjust my mixtapes, if I can no longer dislike song, which I do not like? at "mix for the Week" & "Replease Radar" i have a dislike button, but it's not works. the song...

Casual Listener

hey i Missing my dislike Button in the Windows Version from Spotify. How should I adjust my mixtapes, if I can no longer dislike song, which I do not like? at "mix for the Week" & "Replease Radar...

Peter

Spotify Legend

850 Views

2 replies

0 likes

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  • 2 replies
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remove songs from library

PlanPremiumCountryUSADeviceNote 9Operating SystemWindows 10 My Question or IssueJust recently, I have been unable to remove songs from my library. I select "remove song from library" or I would hit the "x" near song. Doesn't work. All it does is put ...

Casual Listener

Plan Premium Country USA Device Note 9 Operating System Windows 10   My Question or Issue Just recently, I have been unable to remove songs from my library.  I select "remove song...

696 Views

0 replies

0 likes

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Superuser Contribution Waiting for connection, 2 active internet connections, won't download

PlanPremiumCountryUSDeviceDell 5290 2-in-1 w/ LTEOperating SystemWindows 10 My Question or IssueSpotify is acting like "Download over cellular" is turned off, but the Windows 10 version of this app does not include this switch as it's built in to the...

Newbie

Plan Premium Country US Device Dell 5290 2-in-1 w/ LTE Operating System Windows 10   My Question or Issue Spotify is acting like "Download over cellular" is turned off, but the Windows...

Peter

Spotify Legend

815 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs on Windows don´t play

PlanFreeCountryGermanyDevicePcOperating SystemWindows My Question:If I want to play a song on the Spotify app it stops after a few seconds. In the internet the playback works! I've already tried everything Spotify helps to do! Please help me!

Newbie

Plan Free Country Germany Device Pc Operating System Windows   My Question: If I want to play a song on the Spotify app it stops after a few seconds. In the internet the playback works...

Guido

Spotify Legend

837 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Wrong current song

Hello! Before I start, have to mention that I tend to sort all my playlists by their adding date so that the newest song I add is on top. I don't know how seriously to take this issue but lately, since the last update, I have encountered issue which ...

Music Fan

Hello!   Before I start, have to mention that I tend to sort all my playlists by their adding date so that the newest song I add is on top. I don't know how seriously to take this issue but la...

Guido

Spotify Legend

1141 Views

3 replies

1 likes

  • 1141 Views
  • 3 replies
  • 1 likes

Superuser Contribution Action keys only work for chrome

When i use my action keys they start playing random videos i have open on chrome on youtube and just completely ignore spotify how do i fix this?

Newbie

When i use my action keys they start playing random videos i have open on chrome on youtube and just completely ignore spotify how do i fix this?

Guido

Spotify Legend

615 Views

1 replies

0 likes

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  • 1 replies
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So **bleep** confused

PlanFree but planning to go PremiumCountryCanada DeviceIPhone 7 plus and LaptopOperating SystemIOS 12 and Windows 10 My Question or Issue Alright so i used spotify in the past however i’m deciding to come back to it (with a fresh account) however whe...

Casual Listener

Plan Free but planning to go Premium Country Canada   Device IPhone 7 plus and Laptop Operating System IOS 12 and Windows 10   My Question or Issue   Alright so i used spot...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
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Can't add songs to playlists

PlanFreeCountryUnited statesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to be able to add songs to any playlist I made, now it seems I can't do that anymo...

Casual Listener

Plan Free Country United states Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used t...

Orangeluigi

Casual Listener

3184 Views

6 replies

5 likes

  • 3184 Views
  • 6 replies
  • 5 likes