Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
morefluff
Casual Listener
35926 Views
213 replies
16 likes

35926 Views
213 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2612 Views
1 replies
6 likes

2612 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141901 Views
0 replies
26 likes
Mac
Windows

141901 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
57041 Views
0 replies
33 likes
Windows

57041 Views
0 replies
33 likes

HELP, songs won't play on desktop app, only on phone

Premium user who has a lot of playlists. All of my songs played an hour ago and I've played them for years, but my computer just crashed and when I rebooted all the songs added to playlists on the same date through ITunes playlist import no longer pl...

pathologic
Newbie
Premium user who has a lot of playlists. All of my songs played an hour ago and I've played them for years, but my computer just crashed and when I rebooted all the songs added to playlists on ...
2019-02-16 6:31:10 AM
220 Views
0 replies
1 likes

220 Views
0 replies
1 likes

Solved!! I can't play any song and all playlist song are deleted

I have some hours without music, I can't play any song and all playlist are empty.I already unistall and install twice times and it doesn't work.I try to play on the web version and it doesn't work as well. I can play on my iphone normally but no in ...

1jaykei
Casual Listener
I have some hours without music, I can't play any song and all playlist are empty. I already unistall and install twice times and it doesn't work. I try to play on the web version and it ...
2019-02-13 12:02:32 AM
2019-02-16 6:30:26 AM
1jaykei
Casual Listener
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

Playlist Description Error

PlanPremiumCountry AustraliaDeviceiPhone 8Operating SystemWindows 8.1, Spotify: 1.1.0.237.g378f6f25 My Question or IssueI've made numerous attempts to update the description of my playlist; however, the moment I log out of my computer account or chan...

Brad_K
Newbie
Plan Premium Country Australia Device iPhone 8 Operating System Windows 8.1, Spotify: 1.1.0.237.g378f6f25 My Question or Issue I've made numerous attempts to update the descrip...
2019-02-16 4:58:14 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Solved!! Can't see any songs nor play them!

PlanPremiumCountry The NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueIts not working! Help please. I tried to reinstall and clear cache but nothing works.

fleeurtje
Casual Listener
Plan Premium Country The Netherlands Device PC Operating System Windows 10 My Question or Issue Its not working! Help please. I tried to reinstall and clear cache but not...
2019-02-15 11:57:38 PM
2019-02-16 3:00:14 AM
StoogesSmooges
Newbie
2692 Views
6 replies
1 likes

2692 Views
6 replies
1 likes

When I play Spotify on desktop, it starts playing on my phone

For the last week or so, whenever I start playing Spotify on my dekstop, nothing happens on my dekstop. Somehow, it opens Spotify on my phone and the songs play from my phone. I cannot get anything to happen on my desktop.Yes, I have tried reinstalli...

firebuff101
Roadie
For the last week or so, whenever I start playing Spotify on my dekstop, nothing happens on my dekstop. Somehow, it opens Spotify on my phone and the songs play from my phone. I cannot get anything t...
2019-02-16 1:38:16 AM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

Solved!! Cant play any songs!

PlanPremium (Family)Country DenmarkDeviceMy Desktop at home (Spotify works on my phone)Operating SystemWindows 10 My Question or Issue All songs from my playlist disappeared and i cant play any songs!They just vanish...Already tried reinstalling seve...

Ar888
Regular
Plan Premium (Family) Country Denmark Device My Desktop at home (Spotify works on my phone) Operating System Windows 10 My Question or Issue All songs from my playlist di...
2019-02-15 9:23:35 PM
2019-02-15 11:03:55 PM
Ar888
Regular
413 Views
9 replies
0 likes

413 Views
9 replies
0 likes

Songs randomly pausing

PlanPremiumCountry SwedenDeviceComputerOperating SystemWindows 10My Question or IssueWhenever I listen to music using the desktop app it randomly pauses. It pauses indefinately until i manually unpause it. Sometimes the music goes minutes without pau...

viggohg
Newbie
Plan Premium Country Sweden Device Computer Operating System Windows 10 My Question or Issue Whenever I listen to music using the desktop app it randomly pauses. It pauses indefinately...
2019-02-15 9:25:43 PM
137 Views
0 replies
0 likes

137 Views
0 replies
0 likes

no notifications from following artists

when i first started to use spotify, many years ago, the free account was perfectly amazing -- even on free account there was a wonderful notification bell with all news on artist we follow -- then the notification bell mysteriously disappeared and t...

Paulgi
Roadie
when i first started to use spotify, many years ago, the free account was perfectly amazing -- even on free account there was a wonderful notification bell with all news on artist we follow -- then t...
2019-01-12 5:42:01 PM
2019-02-15 7:35:50 PM
Paulgi
Roadie
1269 Views
6 replies
0 likes
Notifications

1269 Views
6 replies
0 likes

Solved!! Playlist previously had 370+ Songs, but will no longer load on Desktop.

PlanFreeCountry USDevicePersonal PCOperating SystemWindows 10 My Question or Issue Spotify playlist will no longer load? It loads fine and shows/plays all songs on mobile, but on my PC some songs not on the playlist will not load if I add them to the...

harambedad
Casual Listener
Plan Free Country US Device Personal PC Operating System Windows 10 My Question or Issue Spotify playlist will no longer load? It loads fine and shows/plays all songs on mo...
2019-02-15 4:33:02 AM
2019-02-15 6:17:30 PM
harambedad
Casual Listener
295 Views
2 replies
0 likes

295 Views
2 replies
0 likes

Resizing the app window

Bumping from ‎2018-02-14 still not fixed So many updates went through since issue appeared and it is still not fixed for so long.Seriously what's the problem in fixing it?The issue is that resizing makes the window stuck and empty space appears.

user-removed
Visitor
Bumping from ‎2018-02-14 still not fixed So many updates went through since issue appeared and it is still not fixed for so long. Seriously what's the problem in fixing it?...
2019-02-15 5:08:29 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Solved!! spotify will not play anything at all?

PlanFreeCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue My Spotify has been having a problem where I have to reinstall it all the time so it'll play songs not in my playlist, which isn't a problem for me really as it's a ...

0t
Regular
Plan Free Country United States Device PC Operating System Windows 10 My Question or Issue My Spotify has been having a problem where I have to reinstall it all t...
2019-02-15 1:13:21 AM
2019-02-15 5:03:36 PM
0t
Regular
2129 Views
3 replies
0 likes
Desktop Player

2129 Views
3 replies
0 likes

Can't use Premium anymore...

Hello guys, I've got a little Problem. Paypal had an error and did not book the money for my premium membership this month. Spotify now wants me to change my payment information,but I don't have another choice then my paypal account and the only bank...

YTMoos
Newbie
Hello guys, I've got a little Problem. Paypal had an error and did not book the money for my premium membership this month. Spotify now wants me to change my payment information,but I don't ...
2019-02-15 5:01:29 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Solved!! No search function on Windows Phone 10 (Lumia 950 XL)

I know this is not the right section, but since is almost same thing.. here it is..PlanPremiumCountryUSDevice(Lumia 950 XL)Operating System(Windows 10 Phone) My Question or Issue Search function in Spotify for Windows Phone 10 dose not show any resul...

laurczt
Casual Listener
I know this is not the right section, but since is almost same thing.. here it is.. Plan Premium Country US Device (Lumia 950 XL) Operating System (Windows 10 Phone) My Quest...
2019-01-23 7:04:38 AM
2019-02-15 4:50:03 PM
TrebroNorberT
Casual Listener
4233 Views
9 replies
2 likes
Lumia 950 XL
Windows Phone

4233 Views
9 replies
2 likes

Solved!! [Desktop] Windows 10 Asian songs playable on phone but NOT on desktop

PlanFamily PremiumCountry DenmarkDeviceComputerOperating SystemWindows 10 My Question or Issue So whenever I try to listen to Asian music on desktop Spotify a lot of times it simply won't play. It looks like this: https://gyazo.com/8d4b4b6599f38cb58b...

Slack1
Casual Listener
Plan Family Premium Country Denmark Device Computer Operating System Windows 10 My Question or Issue So whenever I try to listen to Asian music on desktop Spotify...
2019-02-15 2:10:13 PM
2019-02-15 4:17:46 PM
Slack1
Casual Listener
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

[PC] Playback Issues

PlanPremium Country DevicePC Operating SystemWindows 10 My Question or Issue Hi! Im getting really fustrated with the spotify app on pc. Some music dont play (I click on the track but nothing comes up) etc. However, I tried to reinstall the app and r...

Joness
Newbie
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue Hi! Im getting really fustrated with the spotify app on pc. Some ...
2019-02-15 2:21:14 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

[Desktop] Can't install Spotify for all users on the computer

PlanPremiumCountryPolandDeviceA x64 laptopOperating SystemWindows 10 My Question or Issue Hello everyone! I have two local accounts on my computer. The one with administrative priviligies and the one with casual priviligies. Because of security reaso...

Bercik899
Newbie
Plan Premium Country Poland Device A x64 laptop Operating System Windows 10 My Question or Issue Hello everyone! I have two local accounts on my computer. The one with administ...
2019-02-15 11:43:29 AM
3325 Views
0 replies
3 likes

3325 Views
0 replies
3 likes

[Desktop] Desktop Version Windows 10

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or Issue Spotify version 110237g378f6f25 constantly crashes.How to fix the problem

user-removed
Visitor
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Spotify version 110237g378f6f25 constantly crashes. How to fix the problem
2019-02-15 10:35:39 AM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Solved!! All songs on computer are unplayable

PlanPremiumCountry SwedenDeviceHP Elitebook 840 G1Operating SystemWindows 7 My Question or Issue People I really don't know what to do now. All songs are unplayable on my computer. All. Phone works just fine and you can see every song that play on th...

izebag
Regular
Plan Premium Country Sweden Device HP Elitebook 840 G1 Operating System Windows 7 My Question or Issue People I really don't know what to do now. All songs are unplayable...
2019-02-13 12:39:10 AM
2019-02-15 9:17:22 AM
Loretha
Casual Listener
1019 Views
5 replies
1 likes

1019 Views
5 replies
1 likes

Solved!! Cant play any songs

I can only play music on my phone when i try to play it on my destop version or through web player the songs wont play at all and the track image is greyed out and on my destop verion it says i have 0 songs in every playlist which is completely wrong...

spooky48
Newbie
I can only play music on my phone when i try to play it on my destop version or through web player the songs wont play at all and the track image is greyed out and on my destop verion it says i have ...
2019-02-14 9:44:52 PM
2019-02-14 10:49:35 PM
Mantisentil
Community Legend
384 Views
3 replies
0 likes

384 Views
3 replies
0 likes

The whole desktop experience is broken

PlanPremiumCountry USADeviceDesktop AppOperating SystemWindows 10 My Question or IssueBefore occasionally I experienced spotify unable to play a song, but not this time. Now**bleep** is **bleep**ed: it wont play any song. Why am I paying premium for ...

slrove
Regular
Plan Premium Country USA Device Desktop App Operating System Windows 10 My Question or Issue Before occasionally I experienced spotify unable to play a song, but not this time....
2019-02-14 6:37:08 PM
2019-02-14 10:09:01 PM
Mantisentil
Community Legend
1205 Views
3 replies
1 likes
unable to play songs

1205 Views
3 replies
1 likes

Spotify Community

Desktop (Windows)

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