Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12266 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1477 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3756 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountrySwedenDeviceHP ZBookOperating SystemWindows 10 My Question or IssueI can't get Spotify Desktop to play any songs. On the same machine, the web player will work just fine. I have: Checked, there are no weird HOSTS entriesI've logged ...
Plan Premium Country Sweden Device HP ZBook Operating System Windows 10 My Question or Issue I can't get Spotify Desktop to play any songs. On the same machine, the web p...
Casual Listener
8570 Views
6 replies
0 likes
PlanPremiumCountry DeviceDell DesktopOperating SystemWindows 10 My Question or IssueFor the last day or two, when I sort one of my playlists, Songs and Band names that begin with the word "the" are now being sorted as if they begin with the letter "T...
Plan Premium Country Device Dell Desktop Operating System Windows 10 My Question or Issue For the last day or two, when I sort one of my playlists, Songs and Band names that b...
Casual Listener
976 Views
2 replies
3 likes
PlanPremiumCountryEstoniaDeviceLenovo T450Operating SystemWindows 10 My Question or IssueSince this week, the button to block an artist or song from the Daily Mix has disappeared. I use it heavily and need it back. Also been having problems with the ...
Plan Premium Country Estonia Device Lenovo T450 Operating System Windows 10 My Question or Issue Since this week, the button to block an artist or song from the Daily Mix has disappe...
Community Legend
576 Views
1 replies
0 likes
Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current selection. I have tried all of the resolutions ive...
Hello, I am having issues playing any song on my desktop. I am able to play music through the desktop app, my phone, and my home computer. I get an error stating Spotify is unable to play the current...
Casual Listener
664 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 7 My Question or IssueHi, I'm having trouble using the app on multiple wifi networks. If I arrive at our shop with Spotify already installed on my computer not only does the app not work, ...
Plan Premium Country USA Device Dell Laptop Operating System Windows 7 My Question or Issue Hi, I'm having trouble using the app on multiple wifi networks. If I arrive ...
384 Views
0 replies
0 likes
PlanPremiumCountryCanada DeviceWindowsOperating SystemWindows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to section and it's stuff I've never even listened to. All the songs have these weird icons...
Plan Premium Country Canada Device Windows Operating System Windows 10 The last week or so I've been noticing there are playlists popping up in my recently listened to secti...
Newbie
1235 Views
4 replies
0 likes
Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing what they're trained to do, but their troubleshoot...
Have been on a premium family subscription for a while now and your windows/desktop app (and android) is absolutely **bleep**ing terrible. I know your customer support team is ignorant and just doing...
392 Views
0 replies
0 likes
Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from Control panel/programs and that didnt work. Its like Spotify (apart from the ...
Windows 7 desktop. Go away for a few weeks and come back to a nonfuntioning spotify. Software doesnt even boot up, just seems to start then give up. Tried to uninstall from...
Casual Listener
845 Views
3 replies
3 likes
Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloaded it with the windows store (what an error). I'm dealing wit...
Hi, I have a free version of spotify on my laptop, but after few bug (titles unavailable or stopping at 5-6s) I tried to uninstall it and then install again. I'm on W10 and I first downloade...
Community Legend
1259 Views
3 replies
0 likes
PlanFreeCountryItalyDeviceDekstopOperating SystemWindows 10 My Question or IssueWhen I want to play any song it starts but I don't hear anything.I have uninstalled and installed Spotify again but nothing has changed. I also checked the settings but i...
Plan Free Country Italy Device Dekstop Operating System Windows 10 My Question or Issue When I want to play any song it starts but I don't hear anything. I have uninstalled and inst...
360 Views
0 replies
0 likes
PlanFree/PremiumCountryUnited States of AmericaDeviceDell DesktopOperating SystemWindows 7 My Question or IssueI can't run spotify. It does not show as running in my task manager. I tried running it as administrator but to no avail. I tried to uninst...
Plan Free/Premium Country United States of America Device Dell Desktop Operating System Windows 7 My Question or Issue I can't run spotify. It does not show as running in my task man...
353 Views
0 replies
0 likes
PlanFreeCountryCanadaDeviceCustom Desktop PCOperating SystemWindows 10 My Question or Issuei have been unable to use the webplayers for a few months now, it used to just give me a completely grayish (spotify background colour) screen and nothing woul...
Plan Free Country Canada Device Custom Desktop PC Operating System Windows 10 My Question or Issue i have been unable to use the webplayers for a few months now, it used to just give...
312 Views
0 replies
2 likes
PlanPremiumCountryDenmarkDevice(HP Notebook)Operating System(Windows 10) My Question or IssueI connected my Arctis 3 Bluetooth.It was possible to have high volume from 2-100 on my computer, but now there is only mute at 0 and from 2-100 is the same l...
Plan Premium Country Denmark Device (HP Notebook) Operating System (Windows 10) My Question or Issue I connected my Arctis 3 Bluetooth. It was possible to have high volume from 2-10...
328 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceHP ProDesk 400Operating SystemWindows 10 My Question or IssueAs the subject says, when playing songs from any playlist or any part of the library, currently spotify is skipping songs every ~0.5 seconds until it e...
Plan Premium Country United Kingdom Device HP ProDesk 400 Operating System Windows 10 My Question or Issue As the subject says, when playing songs from any playlist or any part of th...
Casual Listener
2240 Views
6 replies
1 likes
Plan FreeCountry USADevice Both Dell Laptop and phoneOperating System...Window 10My Question or Issue..has not played any songs since Wed,,, the only thing i see unusual is in the lower left hand corner box where it says "a brief message from our spo...
Plan Free Country USA Device Both Dell Laptop and phone Operating System...Window 10 My Question or Issue.. has not played any songs since Wed,,, th...
Spotify Star
388 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceDell laptop Operating SystemWindows 10 My Question or IssueSince recently filtering doesn't work anymore. When I filter a playlist, for example on a specific artist, it will still play all songs from that playli...
Plan Premium Country The Netherlands Device Dell laptop Operating System Windows 10 My Question or Issue Since recently filtering doesn't work anymore. When I filter a pl...
687 Views
0 replies
6 likes
PlanPremiumCountryNew ZealandDeviceHP Windows LaptopOperating SystemWindows 10 My Question or IssueAfter the recent update, I cannot play any songs on the desktop application. Everything on my phone is absolutely fine but nothing will play on desktop...
Plan Premium Country New Zealand Device HP Windows Laptop Operating System Windows 10 My Question or Issue After the recent update, I cannot play any songs on the desktop application...
359 Views
0 replies
1 likes
I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite showing the correct volume before the attempted vo...
I am using Spotify fo PC to control music on my Amazon Echo (1st Gen). Occasionally when I turn the volume down using the CTL+DOWN key combination, the volume is set to one below the maximum, despite...
574 Views
0 replies
0 likes
Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could simply hit play and the software would keep playing until I wan...
Dear Spotify I hope that you would make the album view back into a list that you would also be able to sort according to parameters such as a-z, z-a, release date etc. And then you could sim...
424 Views
0 replies
2 likes
PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueMy spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my library songs list. I tried to reinstall the application, but nothing chang...
Plan Premium Country Italy Operating System Windows 10 My Question or Issue My spotify account works perfectly on all my devices, while on my PC has a problem: it doesn't update my lib...
Newbie
8644 Views
6 replies
1 likes
